Ford Focus Complaints

22,326 consumer complaints on file.

#10208848November 13, 2007
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:MODULE, ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN I PUT MY KEY INTO MY CAR IT WILL NOT TURN. WHILE THIS MAY NOT BE AN "OBVIOUS" SAFETY RISK, IT CAN LEAD TO SERIOUS PROBLEMS IF YOU ARE STRANDED SOMEWHERE. FORD KNOWS ABOUT THIS PROBLEM WITH FOCUS, YET HAS DONE NOTHING TO CORRECT IT. I ENDED UP STRANDED FOR OVER AN HOUR AS I WAITED FOR SOMEONE TO PICK ME UP, FINALLY I BANGED THE KEY OUT OF FRUSTRATION AND I WAS ABLE TO TURN IT. THIS IS A SERIOUS SAFETY MATTER TO ME, AS I AM A SINGLE WOMAN. FORD NEEDS TO TAKE RESPONSIBILITY AND RECALL THEIR DEFECTIVE IGNITION CYLINDERS. I WILL NOW HAVE TO SPEND AT LEAST $400 TO FIX THIS, AND IT'S SOMETHING THAT THERE IS NO GUARANTEE WON'T HAPPEN IN THE FUTURE, AS IT WILL BE REPLACED WITH THE SAME DEFECTIVE MECHANISM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208701November 12, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY CYLINDER ON 2000 FORD FOCUS HAS BEEN REPLACED TWICE NOW. CAR HAS LESS THAN 80,000 MILES ON IT. I CAN NOT BELIEVE A RECALL WAS NOT ISSUED. WENT OUT THE FIRST TIME AT 18,000 MILES AND AT $356.00 A POP I BELIEVE THE PUBLIC IS BEING TAKEN FOR A RIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208702November 12, 2007
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:SWITCH
I BOUGHT MY 2001 FORD FOCUS IN APRIL 2007 FROM A USED CAR DEALERSHIP. ONE DAY A COUPLE OF MONTHS AGO I WENT INTO A STORE AND WHEN I CAME OUT MY KEY WOULD NOT GO INTO THE IGNITION AND THE STEERING WHEEL WAS LOCKED. FORTUNATELY I GRABBED A PASSERBY TO HELP ME AND HE WAS ABLE TO GET THE KEY INTO THE IGNITION AND I WAS ABLE TO DRIVE THE CAR. THEN A FEW DAYS AGO I GOT HOME FROM WORK ONE NIGHT, PARKED MY CAR, AND WENT INSIDE. NEXT MORNING WHEN I TRIED TO LEAVE FOR WORK THE KEY WOULD NOT GO INTO THE IGNITION AND THE WHEEL WAS LOCKED AGAIN. AFTER AN HOUR OF TRYING TO GET THE KEY IN, I HAD TO CALL A MECHANIC TO TOW THE CAR TO THE SHOP AND GET IT REPAIRED. IT COST ME $400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208708November 12, 2007
AIR BAGS
DEFECT REPORTED BY A PROFESSIONAL TOW COMPANY, THE INDIVIDUAL A CERTIFIED ASE AUTOMOTIVE TECHNICIAN.(VERIFIABLE) SEAT-SIDE AIRBAG DEPLOYMENT WHILE CRANKING VEHICLE. . FIRST OCCURRENCE: CRANKING VEHICLE ON ROADSIDE. DRIVER'S SEAT-SIDE AIRBAG DEPLOYS. SECOND OCCURRENCE: FOLLOWING DAY, CRANKING VEHICLE WITH PASSENGER SEATED IN FRONT. PASSENGER SEAT-SIDE AIRBAG DEPLOYS WHILE CRANKING MOTOR.NO COLLISION OR IMPACT INVOLVED NO INJURIES WORTHY OF DOCUMENTING. AIRBAG FAULTS ARE NON-DISPUTABLE UNACCEPTABLE. ANY UNWARRANTED AIRBAG DEPLOYMENT CAN COST LIVES, AND WARRANTS A FULL INVESTIGATION TOWARDS A RECALL FOR INSPECTION, AND/OR REPLACEMENT OF THE FAULT DESIGNED AIRBAG SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208569November 10, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH- MY KEY WON'T ENTER THE IGNITION. I HAVE READ HUNDREDS OF COMPLAINTS ONLINE ABOUT THIS DEFECTIVE PART. FORD NEEDS TO ISSUE A RECALL ON THIS FAULTY PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208573November 10, 2007
EXTERIOR LIGHTING:HEADLIGHTS
FORD FOCUS HEADLAMPS EXTREMELY DIM AND ON LOW BEAM AND ONE SIDE ON LOW BEAM WHILE OPPOSITE SIDE ON HIGH. IF YOU SWITCH TO HIGH BEAM IT DOES THE SAME THING ONLY OPPOSITE. WIRING INTERNAL TO HEADLAMP SEEMS TOO SMALL FOR CURRENT FED THROUGH WIRING. YOU CAN SEE THE WIRING IS FATIGUED. REPLACED HIGH BEAM SWITCH AND ON/OFF SWITCH TO NO AVAIL. CHECKED POWER AND GROUNDS TO NO AVAIL. SEEMS FORD HAS ELECTRICAL ISSUES WITH THESE CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208542November 9, 2007
ELECTRICAL SYSTEM:IGNITION
I AM CURRENTLY LEASING A FORD FOCUS ZX5, I'VE BEEN DRIVING THIS CAR WITHOUT ANY PROBLEMS FOR JUST OVER 6 MONTHS. AFTER STOPPING AT THE GROCERY STORE WITH MY 17 MONTH OLD DAUGHTER, MY KEY DOESN'T TURN IN THE IGNITION!! NOT ONLY IS THIS FRUSTRATING IT IS DANGEROUS. MY DAUGHTER WAS CRYING FROM THE COLD THAT NIGHT AND I HAD TO WALK HOME WITH HER IN MY ARMS!! SO IN CONCLUSION I FEEL THAT THE FACT THAT THE IGNITION CYLINDER CAN GO AT ANY TIME WITHOUT WARNING IS A DEFINITE AND UNNECESSARY RISK TO SAFETY. MY DAUGHTER IS NOW SICK BECAUSE OF THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208239November 8, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT'S SON OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION WOULD NOT TURN WHEN THE KEY WAS INSERTED. THE DEALER STATED THAT THE IGNITION SWITCH FAILED AND WAS A COMMON OCCURRENCE. AS OF NOVEMBER 8, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208417November 8, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION WENT OUT AT APPROXIMATELY 5000 MILES, NO MAJOR INCIDENTS LED UP TO IT, HOWEVER, MINOR SOUNDS WHEN IT SHIFTED, TRACTION CONTROL WOULD NOT SHUT OFF ON ONE OCCASION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208418November 8, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10208472November 8, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DAMAGE TO DRIVER'S SIDE POWER WINDOW MECHANISM FAILING TO RAISE AND/OR LOWER WINDOW GLASS IN VEHICLE. WINDOW OPERATOR REQUIRES GREASE TO OPERATE PROPERLY WHICH WAS NOT PRESENT AFTER CLOSER EXAMINATION OF PARTS. PARTS WERE DAMAGED BEYOND REPAIR AND ARE IN NEED OF REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208129November 7, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE VEHICLE FAILED TO START BECAUSE THE STEERING WHEEL LOCKED UP. THE VEHICLE WAS TOWED TO THE FORD DEALER AND IS CURRENTLY BEING REPAIRED. THE CAUSE OF THE FAILURE WAS THE IGNITION SWITCH. THE CONTACT DISCOVERED SEVERAL COMPLAINTS ON THIS SAME DEFECT, BUT NO RECALLS WERE AVAILABLE. HE CONSIDERED THIS TO BE A MANUFACTURER DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208072November 6, 2007
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE REAR DOORS OF MY FORD FOCUS HAVE TWICE OPENED WHILE DRIVING DUE TO A RUSTED OUT LATCH MECHANISM. THE FIRST OCCURRENCE WAS 9/30/07 AND THE SECOND WAS 11/5/07. THE SECOND TIME THERE WAS A CHILD IN THE BACKSEAT. THE CAR IS A 2005 MODEL AND ONLY 2 YEARS OLD. THE LATCHES WERE RECALLED ON 2000-2005 MODELS BUT APPARENTLY NOT MY SPECIFIC VEHICLE. AFTER HAVING TO PAY 2 TIMES IN A LITTLE OVER A MONTH TO REPAIR THESE DEFECTIVE PARTS, I AM CONCERNED ABOUT THE SAFETY OF THE DOOR LATCHES IN MY VEHICLE. NO ONE WAS INJURED DURING EITHER OF THESE INCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207958November 5, 2007
ELECTRICAL SYSTEM:IGNITION
2002 FORD FOCUS THE IGNITION LOCKED UP AND THE KEY WOULD NOT TURN TO START THE CAR. THIS HAPPENED IN 9/2004 AND AGAIN 11/2007. BOTH TIMES WE WERE STRANDED, HAD TO HAVE THE CAR TOWED, AND IT COST ALMOST $400 BOTH TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207836November 3, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2001 FORD FOCUS ZX3 WITH <55,000 MILES HAS BEEN FOUND TO HAVE BOTH FROM SPRINGS BROKEN. AT THE TIME OF DISCOVERY NEITHER SPRING HAD WORKED LOSE FROM THE PERCH, HOWEVER WITH ADDITIONAL TIME THE SPRINGS WOULD BE ABLE TO MOVE AND POTENTIALLY PUNCTURE A TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207847November 3, 2007
ELECTRICAL SYSTEM:IGNITION
I HAD TO HAVE THE IGNITION CYLINDER REPLACED IN MY 2000 FORD FOCUS 4 TIMES IN THE LAST 5 YEARS AND TODAY IT LOCKED UP AGAIN. IT IS A KNOWN PROBLEM WITH FORD. IT GIVES NO WARNING. 1 MINUTE IT WORKS FINE ... THE NEXT TIME I GO TO START THE KEY --- IT IS LOCKED UP AND WONT UNLOCK. I AM A SINGLE MOM ON DISABILITY AND IT IS UNSAFE TO HAVE SUCH AN UNDEPENDABLE CAR - I NEVER KNOW WHEN IT WILL START AND WHEN IT WONT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208307November 2, 2007
ELECTRICAL SYSTEM:IGNITION, AIR BAGS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2005 FORD FOCUS WITH AIR BAG LIGHT ON, AND OTHER PROBLEMS. CUSTOMER STATES THAT ALONG WITH THE AIRBAG LIGHT ON THE PASSENGER SIDE WINDOW WILL NOT CLOSE AND THE KEY WOULD NOT COME OUT OF THE IGNITION. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208313November 2, 2007
SUSPENSION, TIRES, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
2002 FORD FOCUS ZTS FIRESTONE TIRES WITH FLAT SPOTS. CUSTOMER STATES THAT THE FLAT SPOTS WOULD MAKE A NOISE AT CERTAIN SPEEDS. MECHANIC TOLD THE CONSUMER THAT THEY NO LONGER CARRIED FIRESTONE TIRES AND THEY COULDN'T HELP HIM. *KB THE CONSUMER WAS ABLE TO GET THE TIRE PRO-RATED, HOWEVER THE NEW TIRES STARTED TO EXPERIENCE CUPPING. THE REAR VIEW MIRROR WAS LOOSE, THE SWAY BAR BUSHINGS, FRONT LINK PINS, REAR SUSPENSION BAR, REAR SIDE BRACKET AND FRONT STRUTS WERE ALL REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207593November 1, 2007
VEHICLE SPEED CONTROL, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING, SUSPENSION
ON 10/23/07 I INSERTED KEY INTO IGNITION OF MY FORD FOCUS AND IMMEDIATLEY THE LIGHTS AND GAUGES WENT HAYWIRE-VEHICLE FAILED TO START. TO MAKE A LONG STORY SHORT ,AFTER UNPLUGING THE BATTERY CABLES AND GOING BACK TO THE STRANDED CAR THE NEXT EVENING, IT STARTED . 2 DAYS LATER MY WIPERS CAME ON BY THEMSELVES AND WOULD NOT STOP UNTIL I TURNED THE CAR OFF AND RESTARTED. ON 10/31/07 WHILE DRIVING MY DAUGHTER HOME, THE VEHICLE BEGAN ACCELERATING AND DECCELERTAING UNCONTROLLABLY. I PULLED OF THE HIGHWAY AND WHEN I OPENED THE DRIVERS DOOR, THE SEATBELT LIGHT BEGAN BLINKING AND MAKING A LOUD TICKING NOISE. THIS HAD HAPPENED THE NIGHT PRIOR, BUT I THOUGHT MAYBE THE BUTTON WAS DEPRESSED. MY DOME LIGHTS MAKE A SCREECHING NOISE AND BLINK ON AND OFF. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE LOOKED INTO. WHENEVER SOMETHING LIKE THIS HAPPENS I AM DRIVING HOME LATE AT NIGHT AND OF COURSE THE DEALER IS NOT OPEN TO HELP ME . MY CAR IS ALMOST PAID OFF AND I WILL NOT INVEST MORE THAN WHAT IT IS WORTH, WHICH IS ONLY ABOUT $2,500.TOO BAD I HAVE PAID ABOUT $18,000 FOR IT. I WOULD ALSO LIKE TO KNOW WHY I HAVE NOT RECEIVED RECALLS FOR THE FOLLOWING PROBLEMS: 1. 1ST MONTH AFTER PURCHASE, ELECTRICAL SYSTEM RUNNING AIRBAGS, MIRRORS, DOORS ETC. FAILED. 2. 37,000 MILES- TRANSMISSION FAILED 3. 42,000 MILES- POWER DOOR LOCKS FAILED AND SOON AFTER PASSENGER DOORS STUCK IN THE LOCK POSITION. 4. ALL WINDOW TRACKS HAVE FAILED. 5. WHEEL BEARINGS REPLACED. 6. TRUNK LATCH FAILED 7. IGNITION FAILED AND WAS REPLACED AND IS GOING AGAIN. 8. BROUGHT IN FOR 1 RECALL (FUEL FILTER) AND STILL DIDN'T CORRECT PROBLEM WITH VIBRATION AND LURCHING. THIS IS A VEHICLE THAT EXCEEDS HIGHWAY SAFTEY RATINGS? SOMETHING WILL BE DONE ABOUT THIS IF I MUST HIRE AN ATTORNEY- I AM OUT A LOT OF MONEY AND NO VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207500October 31, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
2003 FORD FOCUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus