Ford Focus Complaints

22,326 consumer complaints on file.

#11603361July 19, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle started shuddering with smoke coming from the exhaust pipe. The contact stated that the engine was replaced, and the vehicle was repaired; however, the failure persisted. The vehicle was taken to a local dealer however, the cause of the failure could not be duplicated. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 126,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603434July 19, 2024
AIR BAGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
my transmission started slipping like it was in neutral and coming to a stop when it downshifted to low gear it would lunge forward the ford garage said it was tcm but didnt have the part i dont know what to do i need a car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603104July 18, 2024
POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was shuddering abnormally. The contact stated that the shuddering occurred while the transmission was shifting from 1st gear to 2nd gear. The vehicle was taken to the dealer where it was diagnosed clutch assembly failure. The vehicle was not repaired. The contact was informed that the clutch assembly needed to be replaced. The contact stated that the clutch assembly was previously replaced in 2016 by the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603112July 18, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Vehicle has been having more frequent issues starting up. Engine stalls intermittently and hesitates after fueling up. Been getting inaccurate fuel gauge and distance to empty readings lately. Vehicle is available for inspection upon request. My safety was compromised because the car stalled without warning on the highway almost causing me to get into an accident, and it also shut down on me after pulling out from the gas station after fueling up. Car also loss power and hesitated on highway when merging, causing traffic to back up. I feel extremely unsafe. Problem was replicated with my mechanic after driving with him from the gas station. The car has always passed inspection from when I bought it and i stay up to date with its maintenance from the dealerships. The Malfunction Indicator Lamp just illuminated a few days ago from 7/18/2024 but have been experiencing this issue slowly for a few months, and has been progressively getting worse until the check engine light came on which is the current situation. Mechanic found multiple codes P1450, P0456 and etc when he connected the computer to my car showing a CPV purge valve and other issues associated.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11603121July 18, 2024
FUEL/PROPULSION SYSTEM
I bought this car in 2020-2021. My check engine light came on recently and when I took it in to get it fixed, I payed $1,140 (general maintenance, and fuel injector cleaner) and when I picked it back up they informed me that some 2018 models had a recall on my car. I called the dealership, and they informed me I had no open recalls. However, I am having all of the symptoms of the recall open on some of the same vehicles. Whenever I get gas, my car will not start. I have to turn my car over multiple times before it will safely start. Sometimes, when I get gas, if I slow down or completely stop my car will just turn off and then I have to repeat the same process over and over until it will start on its own. It has died in the middle of busy roads before and it is not safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603136July 18, 2024
FUEL/PROPULSION SYSTEM
My car stalled several times and then one day it stalled on a busy street near my school and would not start. I had to pay to have it towed to a mechanic. He replaced the CPV and told me that my gas tank was now dented and needed to be replaced. My fuel gauge does not correctly gauge fuel because of the dented tank. My VIN is not included in the recall for this problem, but it is clearly affected by the same issue. I cannot trust how far I can drive as a result. I am constantly worried that my car will just run out of gas even though I put gas in it every day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603212July 18, 2024
ENGINE
The contact owns a 2017 Ford Focus. The contact stated while driving 50 MPH, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was steered to the side of the road before stalling. The vehicle was not able to be restarted. The contact attempted to jumpstart the vehicle however, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine had seized, and that an unknown part needed to be replaced. The vehicle was not repaired. The vehicle was towed to a dealer where it was determined that the engine needed to be replaced. The manufacturer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603225July 18, 2024
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
This TCM issue is a known issue with Ford. They issued recalls on this in 2015 and 2017 and extending the coverage in 2023. Please put this on the recall list as it has affected many people
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602987July 17, 2024
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle failed to respond while depressing the accelerator pedal. The contact stated that the vehicle occasionally failed to shift into reverse or hesitated to start unless shifted into neutral(N). The check engine warning light illuminated. The contact was advised by an independent mechanic that the failure was related to Customer Satisfaction Program: 14M02 (Automatic Transmission - Transmission Control Module Extended Warranty Coverage). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603026July 17, 2024
STEERING
Power steering assist pump stopped intermittently, than stop completely
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602848July 17, 2024
ENGINE
Coolant keeps disappearing with no sign of leaking, only possibly on the ground when my car sit. Engine keeps overheating and smoke comes out of air vents. Recall that is out now is what seems to be the issue but does not cover my Ford focus.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602868July 17, 2024
POWER TRAIN, ENGINE
The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was jerking abnormally. The contact stated that the engine power was reduced. Additionally, the contact stated that while making a turn, the failure was intermittent. The vehicle was taken to the dealer where it was diagnosed with clutch failure. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The contact stated that the clutch had previously been replaced twice. The manufacturer was made aware of the failure. The failure mileage was unknown,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602259July 15, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602283July 15, 2024
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
When accelerating or breaking, my cars transmission would slip causing me to slow down whiled driving. Also, my check engine light has came on. It goes on and off unexpectedly. Car shutters and shakes when accelerating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602296July 15, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602304July 15, 2024
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle stalled with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed gear shifter and clutch. The contact was informed that the gear shifter and clutch needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were being ordered to repair the vehicle. The contact stated that the transmission had been replaced four times under warranty. The last transmission replacement was performed in 2023. The manufacturer was made aware of the failure; however, the repair was not covered under warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602380July 15, 2024
AIR BAGS
I purchased a 2008 Ford Focus from my father (now deceased). The airbag warning light has been on. When I had the OBD read, it came back with code # B2294 indicating a fault in a control module. My research makes me believe this vehicle should be included in NHTSA# 07V541000 (Ford # 07C19); however, both NHTSA and Ford say it isn't. I would like to find out why this particular vehicle was excluded and is there something I can do at this point to have it included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602429July 15, 2024
POWER TRAIN
Engine failure warnings, overheating, and car loss power slowed down to 5 miles per hour. The engine was replaced four times; head gasket replaced three times. I have had the car for three years, and it has been out of service for more than 190 days with the same problem. I have pleaded and begged Ford Motor Company and the dealership to take the car back and give me a refund. It is at the dealership service department now. They have had it from July 3-July 15, 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602479July 15, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN
Clutch was replaced already 1 time now it’s bad again also the tmi was replaced 2 times since I’ve had the car it has 126000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601472July 12, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 35-40 MPH, the check engine warning light was illuminated. The dealer was contacted, and an appointment was scheduled for diagnostic testing. The contact stated that the vehicle was parked at the residence and upon attempting to start the vehicle, the vehicle failed to start. The vehicle was jumpstarted by a towing service. The contact stated while driving to the dealer at 25-30 MPH, the vehicle experienced engine hesitation. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with metal shavings in the engine oil. No further information was provided. The dealer related the failure to the recall and informed the contact that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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