Ford Focus Complaints

22,326 consumer complaints on file.

#11253724September 6, 2019
ENGINE, POWER TRAIN, SUSPENSION
CHECK ENGINE LIGHT IS CONSTANTLY ON AND THE ENGINE LEAKS OIL. THE TRANSMISSION DOES NOT CHANGE GEARS, SHUDDERS EXCESSIVELY AND LACKS POWER GOING UPHILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253737September 6, 2019
POWER TRAIN
VEHICLE HAS A CLUNKING NOISE FROM THE ENGINE AREA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253728September 6, 2019
ENGINE, FUEL/PROPULSION SYSTEM
THE ENGINE STALLED ONCE ON AUGUST 20TH, 2019 WHILE DRIVING ON THE INTERSTATE. EACH TIME THAT I FILL THE TANK WITH FUEL I HAVE TO TRY 2-3 TIMES TO START ENGINE AS IT MAKES A NOISE AS IF I'M COMPLETELY OUT OF FUEL THOUGH IT'S A FULL TANK AND I'M STILL AT THE PUMP. FORD DEALERSHIP STATED TO ME THIS IS "NORMAL" FOR ALL CARS THOUGH I'VE NEVER DEALT WITH THIS AND AT 39 I'VE HAD SEVERAL CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253749September 6, 2019
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE AT A NEARBY FUEL STATION AND THEN DROVE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253753September 6, 2019
POWER TRAIN
EXCESSIVE SHUDDERING ON ACCELERATION FROM A STOP. TE ENGINE WILL NOT START SOMETIMES. THE TRANSMISSION FAILURE LIGHT COMES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253579September 6, 2019
POWER TRAIN
CAR SHUTTERS WHEN PULLING OUT SLIPS WHEN ACCELERATING HARD SHIFTS TRANSMISSION CONTROL MODULE REPLACED UNDER RECALL.FORD ISSUED A CUSTOMER SATISFACTION BULLETIN A COUPLE OF WEEKS AGO BULLETIN # 19N08 BUT REFUSE TO REPLACE CLUTCH BECAUSE OF TITLE BRANDED VEHICLE THIS CAR IS DANGEROUS TO DRIVE BECAUSE IT LOSES POWER WHEN CLUTCH SHUTTERS AND WHEN PASSING VEHICLE CLUTCH SLIPS HORRIBLY.THIS PROBLEM IS A SAFETY ISSUE AND WHEN I CONTACTED FORD CUSTOMER SERVICE THEY REFUSED TO PERFORM RECALL ON VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253624September 6, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING ON THE HIGHWAY, THE ENGINE STALLED, THE VEHICLE LOST ACCELERATION, AND GRADUALLY SLOWED DOWN UNTIL IT WAS GUIDED TO THE SIDE OF THE ROAD. ALSO, AFTER THE VEHICLE WAS REFUELED, IT WOULD NOT IMMEDIATELY RESTART. THE VEHICLE WAS TAKEN TO HAASZ AUTOMALL OF RAVENNA (4886 OH-59, RAVENNA, OH 44266, 330-296-2866) WHERE IT WAS DIAGNOSED THAT THE O2 SENSOR NEEDED TO BE REPAIRED. THE FAILURE WAS REPAIRED FOR $500; HOWEVER, THE FAILURE RECURRED WHILE DRIVING AWAY. NICK MAYER FORD (6200 MAYFIELD RD, MAYFIELD HEIGHTS, OH 44124, (440) 449-1000( WAS CONTACTED AND STATED THAT THERE WAS AN UNKNOWN RECALL REGARDING THE FUEL TANK. THE CONTACT PAID $200 FOR A DIAGNOSTIC TEST, BUT NO FAILURE WAS FOUND. THE FAILURE RECURRED AND THE CONTACT FILED A COMPLAINT WITH EITHER ONE OF THE DEALERS OR THE MANUFACTURER. THE CONTACT WAS PROVIDED A LOANER VEHICLE FROM THE HAASZ DEALER. THE CONTACT TOOK THE VEHICLE TO ANOTHER UNKNOWN FORD DEALER AND WAS INFORMED THAT NICK MAYER FORD SHOULD NOT HAVE CLOSED THE RECALL FOR THE FUEL TANK BECAUSE THERE WAS STILL AN ISSUE. THE RECALL WOULD NEED TO BE RE-ISSUED IN ORDER FOR THE VEHICLE TO BE REPAIRED. THE CONTACT WAS CURRENTLY WAITING FOR THE MANUFACTURER TO APPLY THE RECALL BACK ON HER VEHICLE. THE FAILURE MILEAGE WAS 41,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253638September 6, 2019
POWER TRAIN
HESITATION ON ACCELERATION; TRANSMISSION SHUDDERS AND HAS NO POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253656September 6, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER DOOR OPENED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TIED THE DOOR CLOSED WITH A CORD. THE VEHICLE WAS DRIVEN TO MIKE FITZPATRICK FORD (238 BULLSBORO DR, NEWNAN, GA 30263) WHERE IT WAS DETERMINED THAT THE LATCH ON THE FRONT PASSENGER SIDE DOOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE'S DOOR LATCHES WERE REPAIRED PREVIOUSLY ON AUGUST 3, 2015 AND AUGUST 6, 2017. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253673September 6, 2019
POWER TRAIN
TRANSMISSION SHUDDERS, JERKS AND MAKES RATTLES ESPECIALLY ON ACCELERATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253419September 5, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE SHUDDERED AND STALLED AND THE TRANSMISSION OVERHEAT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ATCHINSON FORD (LOCATED AT 9800 BELLEVILLE RD, BELLEVILLE, MI 48111, (734) 697-9161) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253428September 5, 2019
POWER TRAIN
I PURCHASED A 2016 FORD FOCUS WITH 7 MILES ON IT IN MARCH 2017. IN MAY 2017, AT ROUGHLY 4,000 MILES, THE CARS TRANSMISSION WENT OUT, STRANDING ME IN MISSOURI ON A ROAD TRIP. A WARNING LIGHT CAME ON AND SAID "STOP CAR NOW, TRANSMISSION OVERHEATING". SINCE THAT TIME, THE CAR HAS HAD 2 NEW TRANSMISSIONS, AND 5-6 NEW CLUTCHES. EACH TIME, IT IS REPLACED BECAUSE THE CAR STUDDERS AND DOES NOT WANT TO ENGAGE THE TRANSMISSION. THIS USUALLY HAPPENS AT SLOW SPEEDS, BUT ON A HANDFUL OF OCCASIONS IT HAS DONE IT AT HIGHWAY SPEED. IT HAS ALSO FAILED TO ENGAGE WHEN STOPPED AT LIGHTS OR STOP SIGNS, AND THEN RANDOMLY ENGAGES AND SENDS MY CAR (AND ME) FLYING INTO AN INTERSECTION WITH NO WARNING. I HAVE BEEN TOLD THAT THE NEW CLUTCH HAS TO "WARM UP" TO THE WAY I DRIVE WHEN IT SHUDDERS IMMEDIATELY AFTER REPLACING THE CLUTCH, AND HAVE BEEN TOLD THAT IT WAS JUST THE WAY THE CAR DRIVES, ETC. THE ATTACHED FILE IS FROM THE FIRST REPAIR. I HAVE SEVERAL MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253443September 5, 2019
POWER TRAIN
MY 2012 FORD FOCUS HAS RECENTLY BEGAN MAKING A GRINDING, RATTLING NOISE DURING ACCELERATION, AND SOMETIMES SHUDDERS OR JERKS ON ACCELERATION FROM A STOP OR WHEN THE AUTOMATIC TRANSMISSION SHIFTS WHITE DRIVING. THESE SYMPTOMS ARE MOST SEVERE WHEN STARTING FROM A STOP OR TRANSITIONING FROM CITY STREET TO HIGHWAY SPEED. THE CURRENT SYMPTOMS CAUSE MY VEHICLE TO BEHAVE UNPREDICTABLY IN TRAFFIC. MY FORD DEALER DIAGNOSED THIS AS A FAILURE OF THE CLUTCH, COMMON IN POWERSHIFT TRANSMISSIONS FROM THIS ERA. OTHERS HAVE REPORTED THE DEVELOPMENT OF EVEN MORE DANGEROUS SYMPTOMS, SUCH AS VEHICLES SHIFTING INTO NEUTRAL WITHOUT WARNING WHILE ON HIGHWAYS.DESPITE WIDELY-REPORTED DEFECTS IN THESE TRANSMISSIONS, FORD IS NOT WILLING TO COVER ANY REPAIRS TO IMPROVE THE SAFETY OF MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253476September 5, 2019
STEERING
POWER STEERING DOES NOT ENGAGE AT VEHICLE START. RECEIVED AN ERROR ABOUT THE POWER STEERING SYSTEM. RESTART OR WAIT A FEW SECONDS AND IT STARTS WORKING. SEEMS TO ONLY BE AT POWER ON, BUT IF HAPPENED WHILE DRIVING, WOULD BE A SAFETY ISSUE. HAS BEEN HAPPENING FOR A FEW MONTHS, PERHAPS EVERY 10TH START. DEALER WANTS TO REPLACE ENTIRE POWER STEERING SYSTEM AT A COST OF $2500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253491September 5, 2019
POWER TRAIN
NEEDS ANOTHER CLUTCH REPLACEMENT AND TCM STILL SHUDDERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253497September 5, 2019
STEERING
SON RETURNING TO COLLEGE NOTICED STEERING WAS BECOMING DIFFICULT TO TURN. CALLED ME AND I HAD HIM PULL OVER AND CHECK HIS TIRES. NOTHING IDENTIFIED. BUT WHEN HE TRIED TO GET BACK ON THE INTERSTATE THE STEERING FAILED AND HE RAN OFF INTO A GRASSY AREA. HE AGAIN CHECKED EVERYTHING UNDER THE HOOD AND UNDER THE CAR TO TRY AND DETERMINE WHAT WAS WRONG. WHEN HE RESTARTED THE CAR HE RECEIVED A WARNING LIGHT STATING STEERING FAILURE SERVICE REQUIRED. CAR WAS TOWED TO DEALERSHIP. COMPLETE ELECTRONIC STEERING MODULE REPLACEMENT REQUIRED. $3000. A LITTLE SEARCHING FOUND HUNDREDS OF COMPLAINTS RELATED TO ELECTRONIC STEERING FAILURES ON THE FOCUS. SOME FORD MODELS HAVE BEEN RECALLED FOR THE EXACT SAME ISSUE. WHY IS THE FOCUS BEEN LEFT OFF OF THESE IDENTICAL FAILURE RECALLS? DO PEOPLE HAVE TO DIE TO GET FORD TO DO THE RIGHT THING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253504September 5, 2019
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2013 FORD FOCUS. WHEN THE CONTACT'S SON STARTED THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT'S SON DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE VEHICLE HAD A DEFECTIVE CANISTER PURGE VALVE (CPV). LATER THAT DAY, THE VEHICLE STALLED AND A FUEL ODOR WAS DETECTED. THE FOLLOWING DAY, WHILE THE CONTACT'S SON WAS DRIVING 68 MPH, IT WAS BELIEVED THAT THE ENGINE STALLED AND THE STEERING SEIZED. AS A RESULT, THE VEHICLE CRASHED HEAD ON INTO A TREE. THE CONTACT'S SON DIED INSTANTLY AND THE PASSENGER WAS EJECTED FROM THE VEHICLE THROUGH THE WINDSHIELD. ANOTHER MOTORIST OBSERVED THE CRASH AND CALLED 911. THE PASSENGER WAS AIRLIFTED TO THE HOSPITAL AND RECEIVED MEDICAL ATTENTION FOR THEIR UNKNOWN INJURIES. THE CONTACT'S SON WAS PRONOUNCED DEAD ON THE SCENE. THE AIR BAGS DEPLOYED UPON IMPACT. A POLICE REPORT WAS FILED. UPON INVESTIGATION, IT WAS DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#11253521September 5, 2019
POWER TRAIN
TRANSMISSION AND CLUTCH SHUDDER ON ACCELERATION. CHECK ENGINE LIGHT READS TRANSMISSION MALFUNCTION. MULTIPLE RECALL REPROGRAMMINGS OF PCM AND TCM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253522September 5, 2019
STEERING
THE POWER STEERING HAS BEEN LOCKING UP ON MY VEHICLE INTERMITTENTLY... IT HAPPENS WHEN I START THE CAR AND SOMETIMES WHEN DRIVING. THE LIGHTS COME ON TELLING ME THAT THE POWER ASSIST ISN'T WORKING ANYMORE. THIS IS VERY SCARY TO BE TRANSPORTING MY FAMILY IN THIS VEHICLE WHEN THERE HAVE BEEN SO MANY REPORTS OF THIS HAPPENING AND NO RECALL HAS BEEN ISSUED. PLEASE ADDRESS THIS IMMEDIATELY BEFORE SOMEONE GETS SERIOUSLY INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253518September 5, 2019
POWER TRAIN
TRANSMISSION SHUDDERS ON ACCELERATIONS AND HAS TROUBLE SHIFTING INTO GEARS. THERE IS A SCRAPING NOISE FROM THE TRANSMISSION AFTER DRIVING A LONG TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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