Ford Focus Complaints

22,326 consumer complaints on file.

#11378286December 7, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO HESITATE AND JERK FORWARD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - GWINNETT PLACE FORD (3230 SATELLITE BLVD, DULUTH, GA 30096; (404) 418-6877) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON SIX OCCASIONS. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378387December 7, 2020
STRUCTURE:BODY
THERE REAR DRIVERS DOOR WON'T SHUT AND I JUST FOUND OUT IT WAS RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378086December 6, 2020
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING ON A BUSY HIGHWAY WHERE THE SPEED LIMIT IS 70 MILES PER HOUR, AND THE CAR SUDDENLY SLOWED DOWN WHILE I WAS STEPPING ON THE GAS, UNTIL IT STOPPED AND THEN CUT OFF IN THE MIDDLE OF I-40, WHILE OTHER CARS SPED BY ME SWERVING OUT OF THE WAY IN ORDER TO NOT CRASH INTO ME FROM BEHIND. I THEN TOOK THE 2012 FORD FOCUS SE TO MY MECHANIC, AND AFTER HE INVESTIGATED THE MALFUNCTION, HE SAID HE OBSERVED THE GAS TANK OF THE CAR "BREATHING IN AND OUT LIKE A DIAPHRAGM OR A LUNG" DUE TO AN EXCESSIVE VACUUM, WHICH HE THOUGHT HAD ALSO DAMAGED OTHER PARTS OF THE FUEL SYSTEM BEYOND JUST NORMAL WEAR AND TEAR, RESULTING IN OTHER FUEL RELATED ERROR CODES. THE MECHANIC TOLD ME TO TAKE THE FORD FOCUS TO A FORD DEALERSHIP RIGHT AWAY, BECAUSE A FUEL TANK MOVING IN AND OUT THAT WAY, CAUSES FISSURE CRACKS TO DEVELOP INSIDE OF IT THAT COULD CAUSE A TANK TO LEAK GASOLINE OR RUPTURE DURING A CRASH, POTENTIALLY CAUSING AN EXPLOSION AND/OR FIRE. THE MECHANIC ALSO TOLD ME HE COULD NOT IMAGINE THAT FORD MOTOR COMPANY WOULDN'T REMOVE AND THEN REPLACE THE FUEL TANK ON MY CAR, BECAUSE NOT DOING SO IN HIS OPINION WOULD BE EXTREMELY DANGEROUS. THE DEALERSHIP THAT IS REPRESENTING THE FORD MOTOR COMPANY WHO WILL ULTIMATELY APPROVE THE REPLACEMENT OF THE FUEL TANK OR NOT, ATTEMPTED TO AND WOULD HAVE GIVEN THE CAR BACK TO ME IN AN EXTREMELY DANGEROUS CONDITION RATHER THAN MAKING THE NECESSARY REPAIRS THAT FORD MOTOR COMPANY IS BEING FORCED TO FIX BY THE US GOVERNMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378164December 6, 2020
POWER TRAIN
MY 2016 FORD FOCUS HAS A SHUTTER COMING FROM THE DUAL CLUTCH AUTOMATIC TRANSMISSION WHEN I START FROM A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377840December 4, 2020
ENGINE
I'VE FILLED OUT A COMPLAINT BUT NEEDED TO UPDATE IT. NOT SURE HOW TO DO IT SO I JUST FILLED OUT ANOTHER. I WAS TOLD THAT I HAVE A BAD TRANSMISSION BECAUSE I'VE BEEN DEALING WITH STUTTERING FROM MY CAR FOR A WHILE. I JUST GOT A LETTER IN THE MAIL THAT IN 2019 THEY REALIZED THEY INSTALLED IMPROPER THINGS INTO THE CAR OR SOMETHING. THIS IS RIDICULOUS HONESTLY. I PUT SO MUCH MONEY INTO THIS CAR BRO AND NOW WHAT. I HAVE TO GET RID OF IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377889December 4, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
AFTER YOU COME TO A FULL STOP AND THEN YOU LET YOU FOOT OFF THE BRAKE AND PRESS THE ACCELERATOR TO GO FORWARD, THE CAR SHAKES/TREMBLES. IT HAPPENS VERY OFTEN. DIDN'T PAY TOO MUCH MIND TO IT AT FIRST, BUT IT KEEPS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377697December 3, 2020
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE POWER STEERING FEATURE WAS INOPERABLE. AFTER RESTARTING THE VEHICLE, THE VEHICLE PERFORMED AS DESIGNED. THE CONTACT STATED WHILE PULLING INTO THE DRIVEWAY AND TURNING, THE STEERING WHEEL WAS LOOSE. THE CONTACT STATED THE STEERING ASSIST FAULT MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO BOKAN FORD (2 FRANKLIN PARK W #1, ST ALBANS CITY, VT 05478, (802) 524-7343) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377699December 3, 2020
POWER TRAIN
MY VEHICLE GIVES A "STOP SAFELY NOW" WARNING IN THE INSTRUMENT CLUSTER WITH A RED TRIANGLE ICON. THIS IS ACCOMPANIED BY A LOSS OF POWER AND A SUDDEN STALL OR INABILITY TO EVEN START. IT HAS HAPPENED BOTH WHILE THE VEHICLE IS IN MOTION AND WHILE IT WAS STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377720December 3, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION STARTED SLIPPING. THE CONTACT PULLED INTO A NEARBY PARKING LOT AND THE TRANSMISSION FAILED TO SHIFT INTO REVERSE OR ANY OTHER GEAR. THE VEHICLE WAS TOWED TO FOUR SEASONS FORD (601 DUNCAN HILL RD, HENDERSONVILLE, NC 28792; (828) 693-4281) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THE TRANSMISSION MODULE HAD PREVIOUSLY BEEN REPLACED, AS WELL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT COVERED UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377767December 3, 2020
POWER TRAIN, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN PLACED IN PARK. THE CONTACT STATED THAT THE VEHICLE STARTED WHILE IN NEUTRAL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD EITHER JERK OR STALL UPON DEPRESSING THE ACCELERATOR. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT HAD TAKEN THE VEHICLE TO AUTONATION FORD UNION CITY (4355 JONESBORO RD, UNION CITY, GA 30291) WHERE THE CONTACT WAS INFORMED THAT THE CLUTCH ACTUATORS AND DUAL CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) WHICH SHE LINKED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 157,768.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377423December 2, 2020
POWER TRAIN
MY CAR BEGAN TO STALL AS I STARTED DRIVING AND THE GEARS HAD TROUBLE SHIFTING TO THE NEXT GEAR AND THE CAR COULDN'T GO FASTER THAN 30 MILES PER HOUR WITHOUT WANTING TO TURN OFF. I TOOK IT TO BOGGUS FORD IN HARLINGEN, TEXAS AND THEY TOOK A WEEK TO INFORM ME THAT THEY HAD FIXED THE PROBLEM AND THAT IT WAS THE CLUTCH. THERE WAS A RECALL ON THIS PROBLEM BACK IN JANUARY 2020 AND I TOOK MY CAR INTO THE SAME DEALERSHIP TO GET THE RECALL FIXED BUT LEADING UP TO NOW, IT WASN'T FIXED. I PICKED UP MY CAR FROM THE DEALERSHIP NOVEMBER 22,2020 AND AS I DROVE OFF MY CAR STALLED BY THE HIGHWAY SO I CALLED THE DEALERSHIP BACK TO TELL THEM AND THEY SAID THERE'S NOTHING THEY CAN DO AND THE PROBLEM MUST BE INTERNAL. MY CAR GOT PICKED UP BY RAYMOND'S TRANSMISSION SHOP BECAUSE IT DIDN'T TURN ON ANYMORE. THEY WORKED ON MY CAR AND I WAS TOLD THAT THE RECALL HAD NOT BEEN DONE AND THAT'S WHY MY CAR GAVE UP. I PAID RAYMOND'S TRANSMISSION $1,600 TO GET IT FIXED. BOGGUS FORD IN HARLINGEN TEXAS DID NOT FIX MY RECALL SO I WANT TO REPORT THEIR WRONGDOING AND SEEK COMPENSATION FOR THE FINANCIAL BURDEN THEY IMPOSED UPON ME. I DID NOT HAVE MY VEHICLE FOR ALMOST 3 WEEKS AND I HAD TO GET RIDES EVERY DAY. PLEASE LET ME KNOW IF ANYTHING CAN BE DONE TO HELP ME. THANK YOU, SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377481December 2, 2020
STEERING
MY 2012 FORD FOCUS WITH LESS THAN 49,000 MILES LOST POWER STEERING ON NOVEMBER 9, 2020. NO POWER STEERING AT ALL. LUCKILY, I WAS DRIVING STRAIGHT AT ABOUT 20MPH ON MY OWN STREET WHEN THIS HAPPENED SO I COULD TURN IT AROUND AND GO HOME. (ABOUT 300 FEET OR SO.) I CALLED THE FORD DEALERSHIP WHERE I BOUGHT IT AND THEY QUOTED ME A PRICE OF ABOUT $2100 TO REPAIR IT BUT SAID SINCE IT WAS NO LONGER UNDER WARRANTY THEN I WOULD PAY THE ENTIRE BILL. I TOOK IT TO ANOTHER REPAIR SHOP (TUFFY AUTOMOTIVE) AND HAD IT REPAIRED FOR $2119.74. THE REPAIR CONSISTED OF THE ENTIRE RACK AND PINION UNIT BEING REPLACE, A COMPUTER REPROGRAM AND AN ALIGNMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377507December 2, 2020
ELECTRICAL SYSTEM, ENGINE
I JUST PURCHASED USED NOV 2020 IT DID NOT MAKE IT 30 DAYS AND HAS TO HAVE TRANSMISSION , RADIO DOESN'T WORK . IT SLIPS BUCKS NO ACCELERATION AND CUT OFF IN MIDDLE OF INTERSTATE 3 TIMES. NOW I AM STUCK WITH THIS NIGHTMARE I DON'T HAVE $4500.TO FIX!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377516December 2, 2020
FUEL/PROPULSION SYSTEM
THE CARS EVAP SYSTEM HAS A LEAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377583December 2, 2020
POWER TRAIN
MY TRANSMISSION IS GARBAGE. MY CAR SHAKES WHEN I ACCELERATE ESPECIALLY FROM A STOP. I TOOK IT TO A SHOP AND THEY CONFIRMED IT WAS THE TRANSMISSION AND THST IT WAS MADE WITH THE BAD TRANSMISSION. THEY SAID ME GETTING A NEW ONE IS POINTLESS BECAUSE THERE ISN'T A GOOD ONE MADE FOR THE 2017 FORD FOCUS BECAUSE FORD MADE IT THAT WAY KNOWING IT WAS BAD. ALSO I DON'T KNOW IF MY ADAS SYSTEM IS JUST NON EXISTENT OR WHAT BECAUSE I'VE NEVER HEARD IT EVER GO OFF BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377284December 1, 2020
FUEL/PROPULSION SYSTEM
EVAP PURGE VALVE WENT BAD. THERE IS A RECALL ON FOCUSES 2012-2018 FOR THE PURGE VALVE BUT NOT MY PARTICULAR VIN. I HAVE OWNED THIS CAR FOR 26 MONTHS. I DON'T EXPECT SOMETHING LIKE THIS TO GO BAD THAT SOON. REPAIR NOT COVERED UNDER THE EMISSIONS WARRANTY NOR THE POWER TRAIN. THIS DEFECT CAUSED MY ENGINE LIGHT TO COME ON, THE CAR TO RUN ROUGH AND PROMPT SEVERAL ENGIN CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377339December 1, 2020
FUEL/PROPULSION SYSTEM
THE CAR FEELS LIKE LOTS LACKING FUEL AND IT STARTS TO DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376921November 29, 2020
ELECTRICAL SYSTEM, POWER TRAIN
CAR WOULD NOT START, BATTERY TESTED FINE. THE CAR GAVE A MSG OF TRANSMISSION FAULT. THIS HAS HAPPENED TWICE. AFTER THE FIRST TIME I TOOK IT TO THE DEALER. THEY RAN TEST NOT FINDING ANYTHING WRONG. LESS THAN 24 HOURS LATER IT HAPPENED AGAIN AT NIGHT LIGHTS AND GAGES FLICKER SAME MSG. BUT SOMETHING SEEMED TO ARCH UNDER THE HOOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376936November 29, 2020
POWER TRAIN
WE ARE EXPERIENCING TRANSMISSION PROBLEMS. THE VEHICLE WILL SHUTTER ONCE IT HAS HAD A CHANCE TO WARM UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376938November 29, 2020
ENGINE
MOTOR LOCKED UP AND STRATER.CUT OFF WHY DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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