Ford Focus Complaints

22,326 consumer complaints on file.

#11415318May 5, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 10 MPH. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO LOCAL DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415336May 5, 2021
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
I HAD JUST PURCHASED FORD FOCUS USED. THE DEALERSHIP TOLD ME, THAT MY CAUSE RECALL DOES NOT STAND. BECAUSE IT EXCEEDED OVER 100,000 MILES. THEY SAID IT OUT OF WARRANTY. THEY TOLD ME TO PAY $3,400 ESTIMATION TO FIX THE CAR. I TOLD THEM RECALL DON'T EXPIRE. ALSO THAT FORD MANUFACTURES TELL ME UP TO 2012-2017 HAVE RECALLS ON TRANSMISSIONS ISSUES. I'M JUST UPSET THEY DON'T HOLD UP TO THERE STANDARDS WITH FORD AND I LOVE FORD MOTORS. THEY CAR STALLS AND WON'T GO INTO GEAR. IT HAS DIFFICULTY RESPONDING TO GEARS. I BOUGHT IT USED ABS NOTICE THE PROBLEMS. SO I HAULED IT IN TO THE FORD DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415159May 4, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP, THE VEHICLE HESITATED AND SHUDDERED WHILE DEPRESSING THE ACCELERATOR PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO JOE MYERS FORD (16634 NORTHWEST FWY, HOUSTON, TX 77040) WHERE THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED. THE CONTACT STATED THAT AFTER PICKING UP THE VEHICLE, THE FAILURE RETURNED. THE FAILURE PERSISTED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE SHE HAD THE CANISTER PURGE VALVE REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V735000(FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED HER A TRADE FOR THE VEHICLE WHICH SHE DECLINED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 39,040.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415202May 4, 2021
FUEL/PROPULSION SYSTEM
MY VEHICLE WILL NOT START AFTER REFUELING AND STALLED WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414890May 3, 2021
FUEL/PROPULSION SYSTEM
ENGINE STALLS WHILE DRIVING IT AND WON'T START BACK WITHOUT WARNING IT USE AFTER PUTTING GAS IN IT I SEEN WHERE THEY ARE RECALL 2012-2018 FORD FOCUS CPV BUT WHEN I PUT THE VIN IN IT DOESN'T SHOW UP BUT MY IS DOIN THE SAME THING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414954May 3, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE TRANSMISSION FAILED TO UPSHIFT AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MIKE CASTRUCCI FORD (1020 OH-28, MILFORD, OH 45150, (513)275-1048) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414982May 3, 2021
POWER TRAIN, UNKNOWN OR OTHER
DUAL CLUTCH FAILURE CODE PO706
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415002May 3, 2021
STRUCTURE:BODY
SAFETY ISSUE 3 OF DOORS WILL NOT OPEN FROM OUTSIDE IN A ACCIDENT IF THE DRIVER SIDE DAMAGED THERE WILL NO WAY TO OPEN DOORS FROM OUTSIDE THIS SHOULD BE ENOUGH FOR A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415039May 3, 2021
FUEL/PROPULSION SYSTEM
MY CAR WHEN AT IDLE OR DRIVING AT LOW RPM (900-2000) WILL STALL OUT AND NOT START FOR A WHILE. IVE REPLACED FUEL PRESSURE SENSORS AND THE INJECTION PUMP, AND IT STILL STALLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415061May 3, 2021
POWER TRAIN
THE CAR IS IN MOTION ON A CITY STREET AND A HIGHWAY AND YOU CAN HEAR A SLIGHT GRINDING SOUND WHEN THE GAS PEDAL IS PRESSED AND THE CAR IS COASTING. THE MECHANIC SAYS THAT IT'S THE CLUTCH BEARING THAT IS FAILING AND THAT IT IS A KNOWN ISSUE WITH FORD FOCUS'S HOWEVER THE CAR'S VIN WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414665April 30, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AS I GO DRIVING ON THE HIGHWAY, THE INSTRUMENT CLUSTER SHOWS A "STOP SAFELY NOW" MESSAGE. THE PROBLEM IS THAT HAPPENS WHEN THE VEHICLE IS IN MOTION AND LOSSES ALL POWER, THE POWER TRAIN GOES DEATH. THIS IS A VERY DANGEROUS SITUATION SPECIALLY WHEN YOURE TRAVELING ON A PRETTY LOADED HIGHWAY AT 78MPH. THE ONLY GOOD THING IS THAT STEERING WHEEL IS STILL ALIVE AND BRAKES TOO. I HAD 90% OF BATTERY LIFE AND IT WAS A HOT DAY OUT THERE AT 94F DEGREES. I DID NOT TAKE A PICTURE OF THE INSTRUMENT CLUSTER BUT I HAVE THE MESSAGE I RECEIVED IN MY CELL PHONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414574April 30, 2021
VISIBILITY/WIPER
WHILE DRIVING MY 2012 FORD FOCUS SE ON 4/28/2021 AT 45MPH MY WINDSHIELD WIPERS BEGAN TO MOVE ERRATICALLY ON THEIR OWN - AT DIFFERENT SPEED LEVELS. THEY DID NOT RESPOND TO THE LEVER AT ALL. THE WIPERS CONTINUED AFTER IGNITION WAS TURNED OFF. AT 7:15AM THE NEXT MORNING OF 4/29/2021 WHILE DRIVING AT 20MPH, THE WINDSHIELD WIPERS RESPONDED TO THE LEVER WHEN TURNED ON AND OFF. HOWEVER AT 10:30A, THE WINDSHIELD WIPERS BEGAN TO MOVE BACK AND FORTH ERRATICALLY AGAIN WITHOUT BEING ACTIVATED BY THE LEVER. LATER IN THE AFTER NOON, 5PM WHILE DRIVING ON THE HIGHWAY AT 65MPH, THE WINDSHIELD WIPERS STOPPED WORKING ALL TOGETHER IN THE MIDST OF A RAINSTORM. AS OF TODAY, 4/30/2021 THE WINDSHIELD WIPERS ARE NON-RESPONSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414606April 30, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE (ON TAKING OFF) DRIVING AT SPEEDS OF 10 MPH OR LESS, THE VEHICLE JERKED LIKE A VEHICLE DOWN SHIFTING INTO 1ST GEAR. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SARCHIONE FORD LINCOLN OF ALLIANCE (2480 W STATE ST, ALLIANCE, OH 44601) WHERE IT WAS DIAGNOSED WITH NEEDING CLUTCH AND BEARINGS TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000. CONSUMER STATED WHILE TEST DRIVING CONSUMER NOTICED SOMETHING WAS WRONG WITH TRANSMISSION BECAUSE VEHICLE STARTED JUMPING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414403April 29, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SHUDDERS , JERKS, SLIPS, AND STALLS WHEN GETS ON THE GAS LIKE A JUMPING FEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414421April 29, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THE VEHICLE FAILED TO START-UP WITHOUT WARNING. THE VEHICLE WAS TOWED TWICE TO ELKINS FORDLAND (696 BEVERLY PIKE, ELKINS, WV 26241, (800) 296-2486) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VALVE WAS INOPERABLE AND THAT THE FUEL TANK WAS WARPED AND UNEVEN. THE CONTACT WAS THEN INFORMED THAT THE FUEL TANK, VALVE, AND FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED TO KEEP FUEL IN THE VEHCILE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS LIKE THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER 19V515000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414476April 29, 2021
STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE STARTED PULLING TO THE LEFT. THE CONTACT MANUALLY PULLED THE STEERING TO THE CENTER TO CORRECT THE ISSUE AND PULLED OVER TO THE SIDE OF THE ROAD. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT DROVE THE VEHICLE SLOWLY IN MANUAL STEERING MODE TO HIS GIRLFRIEND'S RESIDENCE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414258April 28, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE AND INFORMATION WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT SHE NOTICED THAT THE FAILURE ONLY OCCURRED WHEN THE FUEL LEVEL WAS NOT AT FULL CAPACITY. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT CALLED ZEIGLER FORD OF LOWELL (11979 FULTON ST E, LOWELL, MI 49331, (800) 646-4660) AND WAS THEN REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED HER TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414103April 27, 2021
ENGINE
CLUTCH NEEDS TO BE REPLACED ON AUTOMATIC TRANSMISSION AFTER 81K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414191April 27, 2021
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHILE ACCELERATING OUT OF A PARKING LOT TO PULL OUT INTO TRAFFIC, ACCELERATING THROUGH INTERSECTIONS, OR TAKING A RIGHT ON RED, THE CAR WILL START TO ACCELERATE AND THEN SUDDENLY AS IT TRY'S TO DOWNSHIFT, IT ACTS AS IF ITS STUCK IN NEUTRAL, AND WONT ACCELERATE AT ALL. ON MULTIPLE OCCASIONS I HAVE ALMOST BEEN HIT BY OTHER MOVING VEHICLES. SOME GOING 50 MPH HAVE HAD TO SLAM THEIR BRAKES ON BECAUSE I WASN'T ABLE TO FINISH ACCELERATING TO GET OUT OF THE WAY. WHEN IT ISN'T DOING THAT, IT HAS JERKY/ ROUGH/ DOWNSHIFTS. IT ALSO VIBRATES WHEN I TRY TO SPEED UP AND SOMETIMES HAS A HESITATION AND THEN WILL KICK IN TO GEAR. THIS IS A VERY SERIOUS SAFETY ISSUE AND HAS ALMOST CAUSED ME TO GET HIT BY OTHER CARS IN MOTION MULTIPLE TIMES . ESPECIALLY TRYING TO PULL OUT INTO TRAFFIC! I BROUGHT IT TO THE USED DEALERSHIP I BOUGHT IT FROM AND THEY DISCOVERED THERE WAS A COMMUNICATION ERROR CODE WITH THE TCM. THEY DID A SYSTEM RESET AND 24 HOURS LATER, IT WAS BACK TO DOING THE SAME THING AGAIN. AFTER DOING RESEARCH I LEARNED THAT THERE WAS A RECALL ON THIS ISSUE AND THE RECALL DOES A FREE RESET FOR YOU. WELL, THIS DOES NOT FIX THE SAFETY ISSUE! IT ACTUALLY NEEDS TO BE REPLACED TO THEIR NEWER UPDATED MODEL THAT ISN'T DEFECTIVE LIKE THIS ONE. SO, THEIR CURRENT SAFETY RECALL DOES NOTHING. ALSO, OTHER RESEARCH SHOWED ME THAT FORD WENT THROUGH A GIANT LAWSUIT OVER THESE EXACT PROBLEMS IN 2016 AND ONE RESULT WAS AN EXTENDED WARRANTY OF 10 YEARS OR 150K MILES. THIS DOESN'T HELP THE PEOPLE THAT ARE ALREADY OVER THE 150K MILES! THEIR SAFETY ISSUE IS STILL PRESENT! NEXT I'M CONTACTING THE BBB, ATTORNEY GENERAL, THE LOCAL NEW CHANNELS, AND THE GOVERNOR! THIS RECALL NEEDS TO BE UPDATED TO GETTING IT REPLACED!!!! NOT JUST RESET!! *RECALL 13V523000 *SOURCES OF MY INFORMATION: HTTPS://WWW.CARS.COM/ARTICLES/FORD-FOCUS-FIESTA-TRANSMISSION-SETTLEMENT-WHAT-OWNERS-SHOULD-KNOW-420135/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414015April 26, 2021
POWER TRAIN
I GOT THE CAR AND NOTICED IT WAS JERKING/TUGGING BETWEEN THE 1ST AND 2ND GEARS AS I'M ACCELERATING EVERY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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