Ford Focus Complaints

22,326 consumer complaints on file.

#8009602May 10, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
ENGINE STALLED AT 30 TO 35 MPH. VEHICLE WAS TOWED TO A MECHANIC, AND MECHANIC STATED THAT BATTERY WAS DEFECTIVE. DEALER REPLACED BATTERY. CONSUMER STATED THAT PROBLEM STILL OCCURING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761754May 10, 2002
SUSPENSION:REAR
I HAD NOTICED THAT THE REAR SUSPENSION OF MY CAR WAS VERY WOBBLY AND ALL OVER THE PLACE WHEN DRIVING. REAL BAD GOING AROUND CURVES ON FREEWAYS. DO NOT FEEL SAFE. TOOK TO DEALER AND THEY SAID THEY DID A "REAR" ALIGNMENT. IT'S NOT ANY BETTER, AFRAID TO DRIVE CAR ESPECIALLY ON MICHIGAN'S BAD ROADS. PASSENGERS IN BACK SEAT SAY THEY'RE THROWN ALL OVER THE PLACE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009436May 8, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES ARE NOT WORKING PROPERLY, PEDAL STIFFENS UP AND CONSUMER CANNOT PRESS DOWN ON PEDAL TO APPLY BRAKES. CONTACTED DEALER. *AK MASTER CYLINDER REPLACED. BUT PROBLEM STILL EXIST. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009437May 8, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING AT 30 MPH VEHICLE IN FRONT CAME TO A SUDDEN STOP WITHOUT WARNING AND CONSUMER REAR ENDED OTHER DRIVER. BOTH PASSENGER'S SIDE AND DRIVER'S SIDE AIRBAGS DEPLOYED. CHEMICALS THAT CAME OUT OF AIRBAG SENT PASSENGERS TO HOSPITAL WITH SERIOUS BURNS TO FACE. CONSUMER WAS VERY CONCERNED ABOUT THIS CHEMICAL. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#761650May 7, 2002
SUSPENSION:MULTIPLE AXLE
BEARING FAILURE DAMAGED ABS SYSTEM. ONLY WARNING WAS ABS LIGHT STARTED FLASHING, THEN RIGHT REAR WHEEL LOCKED UP AT 75 MPH, CAUSING CAR TO SWERVE ACROSS TWO LANES OF HIGHWAY ONTO SHOULDER BEFORE CAR COULD BE CONTROLLED. PREVIOUSLY, THE LEFT REAR WHEEL BEARING FAILED AND WAS REPLACED AT 22,764 MILES. THERE WAS NO INCIDENT ATTACHED TO THAT FAILURE, AS WE COULD HEAR THE SLIGHT ROUGH OR GRINDING NOISE, AND TOOK THE CAR TO THE DEALER FOR WARRANT SERVICE. THIS TIME THERE WAS NO WARNING, I LOST CONTROL OF THE CAR AT SPEED, AND COULD HAVE BEEN KILLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009224May 6, 2002
STEERING, AIR BAGS
AT 60 MPH CONSUMER TURNED STEERING WHEEL, NO RESPONSE, VEHICLE HIT A CONCRETE WALL HEAD ON. PASSENGER SUFFERED KNEE AND CHEST INJURIES. THE VEHICLE WAS TOTALED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8009227May 6, 2002
AIR BAGS:FRONTAL, STEERING
THE VEHICLE EXPERIENCED LOSS OF STEERING ABILITY, AS A RESULT THE VEHICLE HIT A CONCRETE JERSEY WALL HEAD ON AT 60 MPH, NEITHER AIRBAG DEPLOYED, PASSENGER SUFFERED KNEE AND CHEST INJURIES, THE VEHICLE WAS TOTALED. * MJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8009263May 6, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:WINDSHIELD WIPER/WASHER, POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING:HYDRAULIC POWER ASSIST SYSTEM, SUSPENSION, TIRES, EQUIPMENT:APPLIANCE:AIR CONDITIONER, STRUCTURE:BODY:DOOR, CHILD SEAT, STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE ORIGINAL FIRESTONE TIRES (205/50R16) WEAR OUT PREMATURELY. THE VEHICLE BECOMES UNSTEADY ON BUMPY, WET OR SNOW COVERED ROADS, CAUSING THE DRIVER TO LOSE CONTROL. THE REAR TIRES VIBRATE AND CHATTER WHEN DRIVING ON WIND ROADS AND ON OPEN ROADS AT HIGHWAY SPEEDS, ALSO THE REAR TIRES WERE SHOWING IRREGULAR AND PREMATURE WEAR. THE MANUFACTURER REPRESENTATIVES STATED THAT IMPROPER FACTORY ALIGNMENT SPECIFICATION WERE THE CAUSE OF THE PROBLEMS. AUTO DOOR LOCKS MALFUNCTIONS. THE REAR HATCH DOOR WAS MISALIGNED AND WOULD NOT CLOSE PROPERLY, THE REAR WINDOW WASHER WOULD NOT SPRAY PROPERLY AND THE REAR WINDOW WASHER NOZZLE FAILED, THERE WAS AN ODOR COMING FROM HEATING OR A/C SYSTEM, THE POWER STEERING LINE WAS LEAKING. THE TRANSMISSION WAS DIFFICULT TO SHIFT INTO 2ND GEAR AND REVERSE WHEN IT WAS COLD, THE CHILD RESTRAINT BRACKETS WAS PUTTING DENTS IN THE REAR SEAT *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009304May 6, 2002
TIRES:TREAD/BELT
WHILE TRAVELING ON INTERSTATE ABOUT 60MPH AND WITHOUT PRIOR WARNING REAR DRIVER'S SIDE TIRE BLEWOUT INTO TWO SEPARATED PIECE OF TREAD. FIRESTONE, FIREHAWK , DOT NUMBER W279. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761611May 6, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY DAUGHTER, WHO IS THE PRIMARY DRIVER OF THIS VEHICLE, REPORTED THAT WHILE DRIVING ON ADAMS ROAD THE ENGINE STARTED TO LOSE POWER. SHE PRESSED THE ACCELERATOR BUT THE ENGINE CONTINUED TO SLOW DOWN. SHE THEN PULLED THE CAR OFF THE MAIN ROAD AND THE ENGINE STALLED. SHE WAS ABLE TO RESTART THE NEGINE AND PROCEED. THE FUEL TANK WAS 1/2 FULL. NO WARNING LIGHTS (IE. "CHECK ENGINE") WERE ILLUMINATED PRIOR TO THE STALLED ENGINE CONDITION. WE CONTACTED THE DEALER ON APRIL 18, 2002 ABOUT THIS PROBLEM BUT THEY INDICATED THEY COULD NOT DIAGNOSE THE CONDITION AND THAT WE "SHOULD WAIT FOR IT TO HAPPEN AGAIN" BEFORE BRINGING IT IN FOR A CHECK. I AM CONCERNED ABOUT THIS INCIDENT REPEATING ITSELF IN A HIGHWAY SITUATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761552May 5, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
TO WHOM IT MAY CONCERN: I AM WRITING IN REGARDS TO THE FAULTY BRAKE SYSTEM ON MY 2000 FORD FOCUS. WHEN I FIRST PURCHASED THE CAR, I NOTICED THAT THE BRAKES MADE A SQUEAKING SOUND. I WAS TOLD THAT FORD FACTORY BRAKES ALWAYS SQUEAK AND SO I THOUGHT THAT THIS WAS A NORMAL THING FOR THIS MODEL CAR. IT WASN'T UNTIL THE BRAKES STOPPED SQUEAKING AND BEGAN TO SQUEAL AND GRATE THAT I BEGAN TO BE CONCERNED. IT IS FOR THIS REASON THAT I AM CONTACTING YOU. I THINK IT IS OUTRAGEOUS THAT A CAR WITH JUST OVER 31,000 MILES SHOULD HAVE NEEDED NEW BRAKE PADS AND ROTORS! WHAT A DISAPPOINTMENT! I HAVE BECOME VERY DISILLUSIONED ABOUT THE QUALITY OF THE CRAFTSMANSHIP OF FORD VEHICLES. IN MY RESEARCH ABOUT THE PROBLEM I WAS EXPERIENCING, I DISCOVERED THAT I AM FAR FROM THE ONLY PERSON WITH THIS DIFFICULTY. IN FACT, I CAME ACROSS A WEBSITE DEVOTED TO FORD FOCUS BRAKE PROBLEMS. I WOULD REQUEST THAT YOU TAKE THIS COMPLAINT VERY SERIOUSLY AND RESEARCH THIS ISSUE YOURSELVES. IT COST ME $248.00 TO DEAL WITH THIS TODAY, AND I UNDERSTAND FROM OTHERS' EXPERIENCES THAT IT IS LIKELY THAT THESE NEW BRAKES WILL DO THE SAME AS THE OLD. I AM FRUSTRATED AND NERVOUS. I HAVE A VERY SMALL CHILD WHOM I TRANSPORT IN THIS VEHICLE AND WOULD BE DEVASTATED IF THESE FAULTY BRAKES AND ROTORS CONTRIBUTED TO AN ACCIDENT OR WORSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761521May 4, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK MEASURING FLOAT IS WRONG . I HAD A LITTLE MORE THAN A1/4 TANK OF FUEL AND IT WOULD NOT START THETOW TRUCK DRIVER TOLD ME THAT THE FOCUS MODEL IS KNOWN FOR THAT PROBLEM. WE THEN PUT 3GALS OF GAS IN AND IT STARTED RIGHT UP.ALSO WHEEL BEARING IN REAR WENT CAN'T GET INSPECTED TILL FIXED. DEALER SAYS COULD TAKE A FEW DAYS TO FIX. I NEED A RENTAL CAR I MUST BE ABLE TO GET AROUNDTILL IT IS FIXED.PLEASE HELP ME IN THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761528May 4, 2002
AIR BAGS:SIDE/WINDOW
AIRBAG DEPLOYED AT LESS THAN 20MPH. NECK INJURY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8009090May 3, 2002
AIR BAGS:SIDE/WINDOW
WHILE TRAVELING AT 60 MPH ON INTERSTATE PASSENGER' SIDE AIRBAG DEPLOYED WITHOUT WARNING. THERE WAS NO BUMPS OR SUDDEN STOP THAT COULD HAVE CAUSED AIRBAG TO DEPLOY. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761489May 3, 2002
AIR BAGS
THE ISSUES WITH THE AIR BAG IS THAT UPON DEPLOYMENT IT SHATTERED THE WINDSHIELD, SHOWERING GLASS THROUGHOUT THE INTERIOR OF THE CAR CAUSING CUTS AND SCRATCHES IN ADDITION TO THE BURNS FROM THE AIR BAG COMPONENTS. FORD CORPORATE STATED THAT THIS WAS ABNORMAL, HOWEVER THE DEALER SERVICE DEPARTMENT STATED THIS WAS NORMAL. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#761495May 3, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION MAKES NOISE WHETHER AT IDLE OR WHEN SHIFTING. THE DEALER CHECKED OUT THE PROBLEM SEVERAL TIMES AND MAINTAINED THAT IT WAS A NORMAL FUNCTION OF THE TRANSMISSION TO MAKE NOISE OR CLATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761515May 3, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR HAS BEEN IN THE SHOP 37 DAYS SINCE BOUGHT NEW. STILL HAVING PROBLEMS WITH BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009002May 2, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE WOULD ACCELERATE ON IT'S OWN EVERYTIME IT WAS DRIVEN, WHEN DRIVING 30 MPH UP TO 51 MPH. MILEAGE AT THE TIME WAS 49361. DEALER REPLACED THE FUEL PUMP, VEHICLE HAS NOT STALLED SINCE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009028May 2, 2002
SUSPENSION
VEHICLE HAS HAD NUMEROUS ALIGNMENTS , REAR TIRES WEAR OUT WITHIN 2 WEEKS. THE REAR OF VEHICLE WILL SWERVE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009029May 2, 2002
AIR BAGS
THE AIRBAG LIGHT HAS COME ON, VEHICLE HAS NOT BEEN INSPECTED BY DEALERSHIP.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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