Ford Focus Complaints

22,326 consumer complaints on file.

#8010241May 21, 2002
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
WHILE DRIVING AT 20 MPH TWO FRONT AIR BAGS DEPLOYED,AND THEN PASSENGER'S SIDE AIR BAG BURSTED AND BURNED PASSENGER. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AKI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762139May 21, 2002
POWER TRAIN:MANUAL TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010181May 20, 2002
AIR BAGS:FRONTAL
DURING A MINOR VEHICLE CRASH, AIRBAGS DEPLOYED AND SHATTERED WINDSHIELD. *AK CONSUMER RECEIVED 2ND AND 3RD DEGREE BURNS DUE TO AIR BAG CONTACT.*SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8010183May 20, 2002
AIR BAGS:FRONTAL
DURING A VEHICLE CRASH AIRBAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10009346May 19, 2002
ELECTRICAL SYSTEM:WIRING
THE FORD TECH FOUND A SHORT IN THE CABLE FROM THE TANK PRESSURE TRANSDUCER. THE WIRE WAS RUBBING AGAINST THE FRAME AND FINALLY SHORTED OUT THE PCM AND EVERYTHING WENT BRAIN DEAD. THEY REPLACED THE PCM AND REROUTED A NEW FUEL TANK SENSOR WIRE AWAY FROM THE FRAME. SO FAR SO GOOD. MY CAR WAS IN THE SHOP FOR FOUR WEEKS TOTAL. *TS *NLM *DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS*762059
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762036May 18, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I HAVE CONTACTED FORD MOTOR COMPANY. THEY HAVE TOLD ME " THEY HAVE NO REPAIR PROCEDURE" AT THIS TIME. THE WASHER TANK VENT IS LOCATED SUCH THAT IT ALLOWS UP TO 3 QUARTS OF FLUID TO DRAIN OUT OF THE TANK. WE HAVE HAD THE CAR TO COLEMAN FORD TWICE AND THEY DID REPLACE THE TANK AND CHECK THE SYSTEM. THE PROBLEM WILL CONTINUE UNTIL THE TANK VENT ISSUE IS CORRECTED IS WHAT I WAS TOLD AT COLEMAN FORD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762049May 18, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES WERE CHECKED AT 13,OOO MILES. MECHANIC SAID THEY WERE OK. ALWAYS BLACK GRIT ON RIMS ON FRONT TIRES. HAVE GONE INTO MANY LEMON SITES AND NEUMEROUS OWNERS SAY THEY HAVE HAD PADS AND ROTORS REPLACED AT VARIOUS LOW MILEAGE'S. FORD CUSTOMER RELATIONS CENTER TELLS ME THEY HAVE HAD NO COMPLAINTS. BULL. FEEL THIS IS A DESIGN PROBLEM, FORD MUST OWN UP TO. PLEASE ADVISE. THANK YOU BRAKES CONSTANTLY SCREECH WHEN BRAKING, OWNERS MANUAL SAYS THIS IS NORMAL!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009956May 15, 2002
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER
VEHICLE DIED. PISTON RINGS STICK IN VALVE AND THE SHUTS DOWN. CONSUMER HAS FIVE RECALLS ON HER CAR. ALSO, SHE HAD TO REPLACE HEAD GASKET. *AK CONSUMER STATES THAT THE TRANSMISSION AND AIR CONDITIONER LEAKED, AN O-RING WAS REPLACED IN THE AIR CONDITIONER, HOWEVER IT STILL DOES NOT WORK. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761944May 15, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKE CALIPERS ON ALL FOCUS CARS ARE DEFECTIVE WHICH CAUSES PREMATURE WEAR OF FRONT DISK PADS AND ROTORS CALIPERS ARE STICKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761900May 14, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE FUEL PUMP WENT OUT. I HAVE HEARD OF THIS HAPPENING MANY TIMES WITH THE FOCUS. I CALLED DEALER TO SEE IF IT WAS UNDER WARRANTY - "NO, AND YES IT IS THE FUEL PUMP, WE HAVE DONE 4 IN THE LAST 2 WEEKS."*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009771May 14, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS INTERMITTENTLY, MOSTLY AROUND 35 MPH. DEALER CANNOT REMEDY PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761826May 13, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILURE . SWITCH HAD TO BE REPLACED ON VEHICLE FOR THE SECOND TIME. THE FIRST INCIDENT WAS DURING THE 36,000 MILE WARRANTY PERIOD. THIS VEHICLE IS ONE OF FOUR 2000 FORD FOCUS HATCHBACKS THAT OUR COMPANY OWNS. THEY HAVE ALL HAD THE IGNITION SWITCH REPLACED AT LEAST ONCE AND THERE IS ANOTHER ONE THAT HAS BEEN REPLACED TWICE. THIS WAS THE FIRST ONE THAT WASN'T UNDER 36,000 MILES WHEN IT WAS REPLACED. AFTER POINTING THIS OUT TO FORD THEY INFORMED US THAT THEY ARE NOT HAVING A PROBLEM WITH THE IGNITION SYSTEM. I CHECKED THE NHTSA SITE FOR COMPLAINTS ON THE IGNITION SYSTEM AND THERE ARE MANY PEOPLE HAVING THE SAME PROBLEMS THAT WE ARE HAVING .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009636May 13, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATER PEDAL GOT JAMMED AND VEHICLE CONTINUED TO MOVE FORWARD WHILE CONSUMER WAS TRYING TO SLOW VEHICLE DOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009670May 13, 2002
AIR BAGS:FRONTAL
WHILE DRIVING AT 45 MPH CONSUMER WAS INVOLVED IN A FRONTAL COLLISION, AND NONE OF FRONT AIR BAGS DEPLOYED. CAUSE UNKNOWN. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8009695May 13, 2002
UNKNOWN OR OTHER
ENGINE CHECK LIGHT HAS COME ON. VEHICLE HAS NOT BEEN INSPECTED BY DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761792May 12, 2002
SUSPENSION:MULTIPLE AXLE
DESPITE THE REPLACEMENT OF THE REAR WHEEL BEARING RECALLS, OUR LEFT REAR TIRES WARPED SO BADLY DUE TO THE BEARING DEFECT THAT WE WERE FORCED TO REPLACE THEM. THE FORD DEALERSHIP REFUSED TO TAKE RESPONSIBILITY FOR THE DAMAGED TIRES AND FIRESTONE SAID IT WAS THE VEHICLE DEFECT THAT CAUSED THE TIRE DAMAGE. WE REPLACED BOTH REAR TIRES SINCE THE VEHICLE WAS IMPOSSIBLE TO DRIVE WITHOUT EXCESSIVE VIBRATION WHICH MADE STEERING THE VEHICLE EXTREMELY DIFFICULT. DESPITE THE NEW TIRES, THERE IS STILL FEAR IN DRIVING THE VEHICLE SINCE WE ARE NOT TOTALLY CONVINCED THAT THE BEARING RECALL HAS SOLVED THE PROBLEM. WE HAVE RETURNED THE VEHICLE WITH NEW TIRES FOR SEVERAL ALIGNMENTS AND BALANCINGS AND YET WE STILL GET STRONG VIBRATION IN THE STEERING COLUMN. THE WHOLE SITUATION IS CAUSING FEAR IN DRIVING THE VEHICLE SINCE OUR DEALER TELLS US THAT THE ONLY RECOURSE WE HAVE IS TO BRING THE VEHICLE IN FOR CONSTANT ALIGNMENTS AND BALANCING TO AVOID THE VIBRATION AND EXCESSIVE WEAR ON THE TIRES. THIS DOESN'T SEEM NORMAL FOR SIMILAR FRONT WHEEL DRIVE VEHICLES SUCH AS THE HONDAS AND NISSANS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761783May 11, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2002 FORD FOCUS COMPLETELY SHUTDOWN WHILE DRIVING 40 MPH AND DID NOT START UP. TOWED TO ALBION FORD FOR REPAIRS. ALBION FORD "REPAIRED" IT. (TWO WEEKS AT THE DEALER). PICKED UP CAR ON FRIDAY (5/2/02) AND SHUTDOWN AGAIN ON SUNDAY (5/5/02). TOWED TO JACKSON FORD. CURRENTLY AT JACKSON FORD FOR SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009568May 10, 2002
FUEL SYSTEM, OTHER
GAS GAUAGE DOES NOT WORK PROPERLY, VEHICLE DOES NOT SHOW CORRECT GAS LEVEL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009569May 10, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN PLACING KEY INTO THE IGNITION SWITCH KEY WILL NOT GO ALL THE WAY IN THE IGNITION SO THAT THE VEHICLE CAN START, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009583May 10, 2002
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
STARTERN RELAY SENSOR ON VEHICLE WAS NOT WORKING PROPERLY, CAUSING VEHICLE TO STALL OUT INTERMITTENTLY. CONTACTED DEALER, AND DEALER COULD NOT FIX PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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