Ford Fiesta Complaints

3,175 consumer complaints on file.

#10668126December 24, 2014
POWER TRAIN
I BOUGHT A NEW 2013 FIESTA IN 6/13. I HAVE BEEN HAVING PROBLEMS WITH IT SINCE 3/14. THE CAR SHAKES, SHIFTS AND LOOSES POWER WHEN TAKING OFF. THESE PROBLEMS ARE A GREAT CONCERN TO ME SINCE I HAVE 2 KIDS AND I AM AFRAID WE ARE NOT SAFE IN THIS CAR. IN ONE INSTANCE CAR LOST ALL POWER WHILE ENTERING THE FREEWAY AND I COULD HAVE BEEN EASILY REAR ENDED BY SOMEONE. IN OTHER INSTANCE THE CAR SHAKE WHILE WAITING ON A RED LIGHT AND THEN NO POWER TO TAKE OFF. THESE ARE REALLY BIG PROBLEMS THAT PUT A PERSON AT A VERY HIGH RISK FOR ACCIDENTS. I HAVE BEEN TO FORD DEALER IN PITTSBURGH CA MORE THAN 7 TIMES RELATED TO MULTIPLE PROBLEMS WITH THIS CAR AND ALL THEY DO IS PUT FLUID/OIL AND CLEAN PARTS OF THE TRANSMISSION/ CLUTCH AND HONESTLY IS VERY DISAPPOINTING. I BOUGHT A NEW CAR TO HAVE A SAFE TRANSPORTATION FOR ME AND MY KIDS AND THIS IS NOT WHAT I WAS EXPECTING. I AM ALWAYS SCARED I AM GOING TO HIT SOMEONE OR THAT I AM GOING TO GOING TO GET HIT BECAUSE THE CAR CANT TAKE OFF . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668132December 24, 2014
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
DOOR LATCH NOT WORKING PROPERLY. 1. PARKED THE CAR AND REAR PASSENGER OPENED THE REAR PASSENGER SIDE DOOR 2. CLOSED THE DOOR BUT IT DIDN'T LATCH 3. REPEATEDLY ATTEMPTED TO CLOSE THE DOOR BUT IT WOULDN'T LATCH 4. PUT THE KEY TIP IN THE CENTRAL LOCKING/UNLOCKING AND TWISTED/JIGGLED IT (CENTRAL LOCKING/UNLOCKING IS LOCATED ON THE DOOR JUST ABOVE THE LATCH) 5. CLOSED THE DOOR AND IT LATCHED. 6. THIS ISSUE HAPPENS EACH TIME YOU OPEN THE DOOR FROM THE INSIDE (PASSENGER EXITING THE CAR). YOU CAN OPEN THE DOOR FROM THE OUTSIDE AND THE DOOR WORKS CORRECTLY. 7. LOOKED ON THE NHTSA WEBSITE TO SEE IF THE PROBLEM HAS BEEN REPORTED AND I SEE MANY ISSUES WITH FORD FIESTA DOOR LATCHES, SO ADDED MY REPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668080December 23, 2014
ELECTRICAL SYSTEM
ON THE VEHICLE THERE IS A FLAW IN LOCK OUT SAFETY SYSTEM. WHEN KEY IS IN IGNITION AND CAR RUNNING IT IS POSSIBLE TO LOCK YOUR SELF OUT. HERE'S HOW. WITH KEY IN IGNITION AND DRIVER DOOR OPEN. ENGAGE THE LOCK BUTTON FROM KEY FOB. STEP OUT SIDE VEHICLE AND CLOSE DOOR. YOU OUR NOW LOCKED OUT OF YOUR RUNNING VEHICLE. THIS HAS HAPPEN TWICE. I ACCIDENTALLY TOUCHED THE LOCK BUTTON WHILE TRYING TO ENGAGE THE TRUNK RELEASE BUTTON FROM KEY FOB. NOTE. THE ONLY WAY TO OPEN TRUNK IS FROM KEY FOB AS WELL AS ENGAGING BUTTON LOCATED OUTSIDE AS LONG AS ALL DOORS ARE UNLOCKED. THIS IS A SAFETY HAZARD IF YOUR VEHICLE IS IN WEATHER THAT COULD BE HARMFUL TO SMALL CHILDREN OR ANIMALS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668088December 23, 2014
LATCHES/LOCKS/LINKAGES
THE LATCH FOR THE REAR DOOR/HATCHBACK HAS MALFUNCTIONED, WHICH CAUSED THE REAR DOOR TO FAIL TO OPEN. UPON BRINGING TO THE DEALER FOR SERVICE, I WAS INSTRUCTED THAT THE TECHNICIANS OPENED THE DOOR BUT THAT IF I OPEN IT AGAIN, IT WILL NOT SHUT. FOR TWO MONTHS, IT HAS REMAINED AS SUCH WHILE THE LATCH IS ON BACKORDER WITH NO DATE IDENTIFIED FOR PART REPLACEMENT OR REPAIR. I AM CONCERNED ABOUT THE INTEGRITY OF THE DOOR AND WHETHER IT WILL REMAIN SHUT WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667578December 22, 2014
LATCHES/LOCKS/LINKAGES
THE DOOR LATCH ON MY FRONT PASSENGER SIDE BROKE, AND WILL NO LONGER LATCH. THIS IS THE SECOND LATCH ON MY CAR TO BREAK IN THIS MANNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667205December 19, 2014
POWER TRAIN
TRANSMISSION/SHIFT VIBRATES AND SHAKES WHEN IT SHIFTS AND ON OCCASION DIES AT STOPS. HESITATES SOMETIMES WHEN ACCELERATING FROM STOP. TAKEN TO DEALER MULTIPLE TIME, THEY APPLY SOFTWARE UPDATES AND DENY ANYTHING IS WRONG. DEALER AND FORD MOTORS SAY IT IS WITHIN GUIDELINES AND REFUSE TO DO ANYTHING FURTHER.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667052December 18, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, A DRIVER MADE A LEFT TURN AND CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INTERNAL BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10664866December 17, 2014
STRUCTURE:BODY, WHEELS, ENGINE, AIR BAGS
I WAS REAR ENDED BY A FORD F350 SO HARD THAT I HIT THE CAR IN FRONT OF ME, A HONDA ACCORD. THE BACK OF MY 2011 FORD FIESTA IS SMASHED IN AND THE FRONT OF THE CAR, IS SMASHED IN. THE BACK WINDOW IS SCATTERED, THE SUNROOF SLIDER FELL BACK INTO THE CAR, THE FRONT RIGHT WHEEL (PASSENGER SIDE) IS BENT, AND THE CAR DOES NOT TURN ON. I UNDERSTAND IN REAR END CRASHES THE AIR BAGS USUALLY DO NOT GO OFF, BUT WHEN I HIT THE CAR IN FRONT OF ME, THE AIR BAGS SHOULD HAVE GONE OFF. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10664717December 16, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WAS SHUDDERING AND FAILED TO ACCELERATE OVER 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN COMPUTER SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE ACCELERATION FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664088December 13, 2014
STRUCTURE:BODY
PASSENGER SIDE DOOR LATCH FAILED AFTER PARKING VEHICLE. DOOR TIED SHUT. NEVER REPAIRED DUE TO HIGH DEALER COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663746December 12, 2014
STRUCTURE:BODY
THE REAR PASSENGER DOOR FAIL TO LATCH..I TURNED ON MY CAR AND SAW THE WARNING SIGN ON MY DASH SCREEN SAYING PASSENGER REAR DOOR OPEN .. I TRY TO CLOSE IT AND IT DID NOT LATCH. .. I HAD TO REPLACE THE ENTIRE LOCK ASSY.. THE LATCH FAIL.. GOOD LUCK FOR ME THAT THE DOOR DID NOT OPEN WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663727December 11, 2014
POWER TRAIN
EVER SINCE WE BOUGHT THE VEHICLE (NEW), THE TRANSMISSION WAS HIT OR MISS. FROM TAKING A WHILE TO SHIFT IN LOWER GEARS, TO SHAKING, CLUNKING, SURGES, TO JUST HARD SHIFTING. DEALERS STATED IT WAS NORMAL BUT YOU AND I KNOW THAT'S NOT RIGHT. IT'S TO THE POINT NOW WHERE OUR CAR WON'T EVEN SHIFT INTO REVERSE OR INTO OTHER GEARS. WE'LL HAVE TO TOW IT TO THE DEALERSHIP TO GET IT REPAIRED. IT'S UPSETTING WHEN YOU READ THAT THERE ARE SO MANY IN THE SAME SITUATION AND NOTHING IS BEING DONE ABOUT IT AT THE GOVERNMENT LEVEL. THIS IS THE ONE TIME WE NEED GOVERNMENT ASSISTANCE TO GET THE FORD CORPORATION TO DO WHAT'S RIGHT FOR THEIR CUSTOMERS. PLEASE GO THROUGH THE PAIN AND BEGIN THE PROCESS FOR A TRANSMISSION RECALL. YOU'LL RESTORE OUR FAITH. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663081December 9, 2014
STRUCTURE:BODY
WOKE UP ONE MORNING, WENT TO GO PUT SOME STUFF IN BACK SEAT OF MY CAR. SHUT THE DOOR AND NOTICED IT POPPED RIGHT BACK. TRIED AGAIN AND KEPT POPPING BACK. HAS NOT CLOSED SINCE. TOOK TO FORD AND SAID MY LATCH BROKE AND THAT IT WOULD BE ALMOST $500 IN SERVICE AND PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663849December 9, 2014
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE AND THE ENGINE RPMS INCREASED. THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 01/28/15*LJ UPDATED 9/8/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663269December 9, 2014
STRUCTURE:BODY
THE LATCH ON THE DOOR BECAME LOOSE AND OPENED. DOOR LATCH WAS ON THE PASSENGER REAR. TOOK IT TO DEALERSHIP AND WAS FIXED. TODAY ON DECEMBER 9, 2014 THE PASSENGER FRONT DOOR LATCH STOPPED WORKING AND NO LONGER CLOSES SHUT. THIS TIME IT HAPPENED WHILE THE CAR WAS STOPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662964December 8, 2014
POWER TRAIN, ENGINE
WHILE DRIVING THE VEHICLE'S TRANSMISSION BEGAN TO ACT UP. I WAS NOT ABLE TO DRIVE OVER 30 MPH. THE TRANSMISSION WOULD SLIP WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662608December 7, 2014
POWER TRAIN, ENGINE
I HAD JUST BOUGHT THIS CAR FOUR DAYS PRIOR TO THE INCIDENT. I WAS ACCELERATING FROM A STOPPED POSITION (STOP LIGHT). IT SEEMED AS THOUGH MY CAR *SKIPPED* AND *JERKED* A LITTLE IN ORDER TO GAIN MOMENTUM. THEN, WHEN I TURNED A CORNER, I HEARD A SLIGHT RATTLING/GRINDING NOISE COMING FROM UNDERNEATH THE HOOD, ESPECIALLY ON THE LEFT SIDE. I CALLED THE DEALER'S ([XXX] IN ALEXANDRIA, KY) SERVICE DEPT TO REPORT THE PROBLEM AND SCHEDULE AN APPOINTMENT. I WAS TOLD THAT THEY'RE SO BACKED UP, THE FIRST AVAILABLE APPOINTMENT IS ON 2/18/15. THE LADY I SPOKE TO MENTIONED THAT MY CAR IS PART OF A RECALL, AND THAT THE CLUTCH ASSEMBLY NEEDS TO BE REPLACED. SHE SAID SOMETHING ABOUT THE MANUFACTURER BEING UNABLE TO BUILD THE PARTS FAST ENOUGH. I'VE NOW HAD THE CAR TEN DAYS. ON THE EIGHTH DAY, THE *SERVICE ENGINE* LIGHT CAME ON AND HAS NOT TURNED OFF. BECAUSE OF THIS, THE DEALER HAS GIVEN ME AN APPOINTMENT ON 12/10/15 TO HAVE IT CHECKED OUT. ONE OF THE SALESMEN THAT I INTERACTED WITH ON THE EVENING OF THE SALE, SAID IT'S PROBABLY RELATED TO THE TRANSMISSION PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662505December 6, 2014
ENGINE, ELECTRICAL SYSTEM
FOR APPROX. 2 MONTHS, MY CAR WILL NOT ALWAYS START. I WOULD HAVE TO CRANK IT A FEW TIMES BEFORE IT WOULD TURN OVER. REPLACED THE BATTERY AND IT STILL HAPPENED. ONE NIGHT, STOPPED AT THE STORE FOR A FEW MINUTES. GOT IN THE CAR AND IT WOULDN'T START. LEFT FOR AN HOUR, GOT BACK IN AND IT STARTED. DROPPED IT OFF AT THE FORD DEALER AND THEY REPLACED THE STARTER. THE NEXT DAY WENT TO THE P.O., GOT BACK IN AND IT WOULDN'T START AGAIN. WAITED 1/2 HOUR AND IT STARTED. DROVE RIGHT BACK TO THE DEALER AND THEY REPLACED THE TCM. (TRANSMISSION CONTROL MODULE). THAT WAS 12/5. I AM HOPING THIS DOES THE TRICK. HAVE READ ABOUT 2011 FIESTA TRANSMISSIONS PROBLEMS AND HOPE I HAVE NO MORE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662536December 6, 2014
STRUCTURE:BODY
LATE IN THE AFTERNOON, AFTER SECURING MY TODDLER IN THE BACK OF MY CAR, I CLOSED THE REAR-PASSENGER SIDE DOOR AND PROCEEDED TO START THE CAR IN A BUSINESS PARKING LOT. THE DOOR SOUNDED AND FELT LIKE NORMAL WHEN I CLOSED THE DOOR. AFTER STARTING THE CAR AND DRIVING A FEW YARDS, THE OPEN-DOOR INDICATOR APPEARED ON THE DASH AND I NOTICED, AS I APPLIED THE BRAKES, THAT THE REAR-PASSENGER DOOR BEGAN TO OPEN. AFTER STOPPING, I INSPECTED THE DOOR AND FOUND THAT THE DOOR LATCH HAD FAILED COMPLETELY. THE LATCH COULD BE MANIPULATED BY HAND, BUT IT WOULD NOT LATCH AT ALL. I SECURED THE DOOR AS BEST I COULD WITH A NECK TIE AND RETURNED HOME, CONCERNED THAT AN OPEN DOOR WOULD SERIOUSLY COMPROMISE THE SAFETY OF THE CAR, IN PARTICULAR, THE REAR PASSENGER COMPARTMENT IN WHICH MY TODDLER WAS SEATED. I TOOK THE CAR TO THE LOCAL FORD DEALERSHIP THE FOLLOWING DAY AND THE SERVICE REPRESENTATIVE SAID THAT FORD USUALLY WARRANTIES THE REPLACEMENT OF THE LATCH. THEY DECLINED TO WARRANTY THE LATCH IN MY CAR AND I WAS FORCED TO PAY OUT OF POCKET FOR, WHAT SEEMS TO ME, TO BE A SERIOUS SAFETY DEFECT. THE DEALERSHIP SERVICE REPRESENTATIVE WAS VERY SURPRISED BY FORD'S REFUSAL TO WARRANTY THE LATCH AND ENCOURAGED ME TO KEEP MY RECEIPTS IN CASE OF A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662576December 6, 2014
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
FRONT PASSENGER DOOR LATCH BROKE INTERNALLY. THE DOOR WILL NO LONGER LATCH. IT WAS NOT ABUSED JUST CLOSED NORMALLY. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST WAS THE PASSENGER REAR DOOR ABOUT 2/3 MONTHS PREVIOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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