Ford Fiesta Complaints

3,175 consumer complaints on file.

#10662301December 5, 2014
POWER TRAIN
TRANSMISSION SHUDDERS GOING INTO GEARS. IT SHUDDERS GOING FROM 2ND TO 3RD AND THEN 3RD TO 4TH. WHEN IF FINALLY GOES INTO 4TH GEAR IT LURCHES. TRANSMISSION WILL ALSO SHUDDER WHILE CRUISING AT LOW SPEEDS OF 10 TO 15 MPH AND IF BRAKING THEN ACCELERATING SUDDENLY. WHEN I FINALLY TOOK IT INTO THE DEALERSHIP, IT WAS SLIPPING IN AND OUT OF GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662303December 5, 2014
STRUCTURE:BODY
RIGHT REAR SIDE PASSENGER DOOR WAS OPEN. DOOR WAS THEN SHUT AND WOULD NOT STAY CLOSED. PASSENGER HAD TO HOLD SHUT ON WAY TO DEALERSHIP. PART WAS THEN REPLACED BUT PAID FOR OUT OF POCKET. (R/R DOOR LATCH. ESTIMATION OF REPAIRS WAS $195.01). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662304December 5, 2014
STRUCTURE:BODY
CAR WAS IN MOTION ON THE FREEWAY PASSENGER SIDE DOOR FLEW OPEN AND WOULD NOT STAY SHUT. PULLED OVER CHECKED INCIDENT DOOR WOULD NOT CLOSE AT ALL. INSIDE LIGHTS WOULD NOT SHUT OFF CAR ALARM WILL NOT ACTIVATE. DEALERSHIP (FORD) WANTS TO CHARGE FOR ANOTHER 218$ FOR REPLACEMENT PART PLUS INSPECTION FEE. SO CAR PASSENGER DOOR IS NOW TIED WITH ROPE TO HOLD SHUT.FUSE WAS PULLED FOR LIGHTS INSIDE(FOR BATTERIES SAKE) PASSENGERS NOW HAVE TO CLIMB THROUGH DRIVER SIDE OF CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662382December 5, 2014
POWER TRAIN, SUSPENSION, ENGINE
DROVE CAR ON HIGHWAY THIS MORNING ON WAY TO WORK AND CAR WOULD NOT ACCELERATE OR GO. THE ONLY THING MOVING WAS THE RPM'S. I HAD TO PULL OVER ON THE HIGHWAY AND TURN THE CAR OFF. AFTER THE RESTART, THE CAR WAS ABLE TO ACCELERATE BUT NOW IT WAS SHIFTING BADLY IN AND OUT OF GEARS. MY WORK WAS ONLY RIGHT AROUND THE CORNER SO I WAS ABLE TO MAKE IT IN. I WENT ON A LUNCH BREAK TO TEST DRIVE IT AROUND THE BLOCK AND IT WAS GIVING ME THE SAME PROBLEM. SHIFTING OUT OF 4TH GEAR INTO 3RD FOR NO REASON. IT'S NOT EVEN DRIVABLE. I HAVE ALREADY HAD THIS CAR IN THE SHOP 2 TIMES FOR TRANSMISSION ISSUES. BOTH TIMES TOOK WEEKS TO GET MY CAR BACK, AND I'VE ONLY OWNED THIS CAR FOR A YEAR AND A HALF. THIS WILL BE THE 3RD TIME IT'S GOING INTO THE SHOP, AND NOW IT'S STARTING TO RISK MY SAFETY IN THE PROCESS. I HAVE A 1 YEAR OLD AS WELL SO I AM NOT HAPPY ABOUT THIS! SOMETHING NEEDS TO BE DONE ABOUT THE SAFETY ISSUES OF THESE CARS AND THEIR TRANSMISSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662275December 4, 2014
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
THE DOOR LATCH FOR THE REAR PASSENGER DOOR STOPPED WORKING. THE DOOR WILL NOT CLOSE ANYMORE. THERE WAS NO DAMAGE TO THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661975December 3, 2014
POWER TRAIN
WHEN WE TAKE OFF FROM A STOP SIGN . THE CAR STUTTERS,LOSES POWER LIKE IT IS GOING TO STALL. HAS A ROLL BACK ISSUE FROM A STOP ON A HILL. MY BIGGEST PROBLEM IF I AM ENTERING AN INTERSECTION AND SOMEONE WERE TO RUN A STOP SIGN I HAVE NO ABILITY TO STEP ON THE GAS AND GET MY CAR OUT OF THE WAY. HAS THE STUTTER BETWEEN THE GEARS IN THE LOWER RANGE. I HAD IT INTO THE FORD DEALER AND HE SAID THEY GET 10 TO 15 COMPLAINTS A DAY ON THIS PROBLEM. AND THEY KNOW IT IS THERE BUT CAN NOT DO ANYTHING BECAUSE FORD IS TELLING THEM IT IS OK. I HAVE WROTE TO FORD VIE E MAIL AND THEY ARE NOT RESPONDING . I WOULD GIVE UP THE SO CALL EXTRA MILEAGE IT IS SUPPOSED TO CREATE FOR A SAFE VEHICLE TO DRIVE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662074December 3, 2014
LATCHES/LOCKS/LINKAGES
THE REAR PASSENGER DOOR LATCH ASSEMBLY FAILED. THE DOOR WILL NOT CLOSE OR LOCK. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661617December 2, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE ATTEMPTING TO CLOSE THE REAR PASSENGER SIDE DOOR, THE DOOR WOULD NOT CLOSE. THE DEALER STATED THAT THE PLASTIC EXTERIOR DOOR LATCH FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661654December 2, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
SLUGGISH ACCELERATION, SPUTTERING, HARD SHIFTING UPON ACCELERATING FROM STOP (LOWER GEARS). DAY AFTER PURCHASE OF VEHICLE RETURNED TO DEALERSHIP AND/OR SERVICE DEPT. SERVICE NOT AVAILABLE - SPOKE TO SALES WHO ADVISED THIS IS NORMAL DUE TO TYPE OF CLUTCH SYSTEM. WAS ADVISED NO SERVICE COULD/WOULD BE ATTEMPTED. DEALER SUGGESTED ALTERING STYLE OF DRIVING... PROBLEM HAS PERSISTED AND I HAVE TAKEN VEHICLE IN SEVERAL TIMES, EACH TIME BEING TOLD THE SAME THING (WITH NO DIAG OR WRITE UP BEING DONE). ON 11/24/14 WHILE TRAVELING OVER 350 MILES IN OPEN DESERT, PROBLEM ESCALATED TO ALL GEARS AND VEHICLE WOULD NOT ACCELERATE OR DECELERATE PROPERLY WITHOUT LURCHING, JERKING, SHUDDERING, ETC. TOOK TO SERVICE AT DEALERSHIP OUT OF HOME STATE AND WAS ADVISED, PRIOR TO INSPECTION, CLUTCH WOULD NEED TO BE REPLACED AS SAME YEAR, MAKE, AND MODEL COMING IN DAILY. CONFIRMED WITH INSPECTION CLUTCH WAS FAULTY. PARTS ON BACKORDER AT LEAST 3 WEEKS AND WOULD NOT ORDER ON MY BEHALF AS WOULD NOT BE IN THAT LOCATION TO HAVE WORK DONE THERE. CONTACTED PURCHASE DEALERSHIP AND CONFIRMED BACKORDER. REQUESTED PARTS BE ORDERED BUT WAS ADVISED THEY WOULD NOT ORDER UNTIL VEH INSPECTED BY THEM (2 WEEKS OUT AS OUT OF STATE) AND THEN 3 WEEKS AT LEAST FOR PARTS. I CONSIDER THIS A SAFETY ISSUE AS LURCHING, JERKING, ETC CAUSES VEH TO BECOME UNMANAGEABLE AS WELL AS EFFECTING ACCELERATION AND STOPPING TIMES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661813December 2, 2014
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
JERKING, SHUDDERING, LOSS OF POWER ON ACCELERATION. WAS ALMOST BEEN REAR ENDED BECAUSE OF THIS. THIS IS A RECURRING ISSUE. RECEIVED RECALL FROM FORD FOR TRANSMISSION. TOOK CAR IN TO DEALERSHIP AND WAS TOLD THEY FOUND NO PROBLEM OR ISSUE WITH MY CAR. CAR CONTINUES TO BE A CONCERN BECAUSE OF THE JERKING, STUTTERING AND LOSS OF POWER ON ACCELERATION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661243November 29, 2014
POWER TRAIN
I AM WRITING IN REGARDS TO MY 2012 FORD FIESTA WHICH WAS PURCHASED IN JUNE2014. SINCE THEN I HAVE HAD NOTHING BUT TRANSMISSION PROBLEMS. IT WAS TAKEN TO DEALER WHO SAID THERE IS NO PROBLEM. THE ISSUE PERSISTED AND WAS TAKEN TO A DIFFERENT FORD DEALER WHO UPGRADED SOFTWARE. VEHICLE WAS FINE FOR A MONTH,NOW WORSE THAN EVER. WAS TAKEN BACK TO SAME DEALER AND WAS TOLD YES, WE HEAR GRINDING NOISE, AND WE FEEL THE SLIPPING BUT THERE IS NOTHING THEY CAN DO. WHAT KIND OF SENSE IS THAT!!! I DID SOME RESEARCH AND FOUND THOUSANDS OF OTHERS WITH THE SAME ISSUES AND SAME RESPONSES FROM THE FORD PEOPLE. THIS IS UNACCEPTABLE! FORD SHOULD TAKE SOME KIND OF RESPONSIBILITY TO THIS ISSUE MY CAR IS SO BAD,MY WIFE IS SCARED TO DRIVE FEARING SLIPPING OUT OF GEAR. I HAVE NO CHOICE BUT TO FILE A LEMON LAW SUIT WITH FORD FOR NEGLIGENCE. I WILL ALSO FORWARD THIS EMAIL TO CONSUMER PROTECTION, NEWS STATIONS AND THE BETTER BUSINESS'S BUREAU AND ANY OTHER CORPORATE SERVICE I CAN. I WOULD LIKE RESPONSE BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661287November 29, 2014
STRUCTURE:BODY
THE PASSENGER DOOR WILL NOT CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661290November 29, 2014
STRUCTURE:BODY
TODAY AFTER LOADING MY SON INTO HIS CAR SEAT (LUCKILY I HAD HIM SECURED IN THE MIDDLE OF THE BACKSEAT) I TRIED TO CLOSE THE REAR PASSENGER SIDE DOOR AND IT WOULD NOT LATCH. I TRIED SEVERAL TIMES CLOSING AND SETTING THE LOCKS, AND EVEN SETTING THE CHILD LOCK TO NO AVAIL. I HAD TO RESORT TO RUNNING BUNGIE CORDS THROUGH THE DOOR HANDLE TILL I COULD GET TO THE DEALERSHIP. AT LEAST THEY OWNED UP TO IT BEING A WARRANTY ISSUE BUT MAYBE THEY SHOULD LOOK INTO ALL OF THE DOOR LATCHES BEFORE I GET IT BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661296November 29, 2014
STRUCTURE:BODY
JUST GOT DONE PUTTING BAGS IN MY BACK SEAT THROUGH THE REAR PASSENGER DOOR. I CLOSED THE DOOR AND THEN GOT IN MY CAR AND LEFT MY HOUSE. I TURNED LEFT OUT OF MY NEIGHBORHOOD AND THE REAR PASSENGER DOOR JUST FLEW OPEN. I GOT OUT TO INVESTIGATE AND MY DOOR WOULD NOT SHUT. I TRIED OVER AND OVER AGAIN. THE LATCH MOVED FREELY AT EVERY POSITRON. IT IS BROKEN INTERNALLY IN THE LATCH OR SOMETHING. THIS IS A VERY DANGEROUS SITUATION TO BE IN. I HAVE TWO CHILDREN IN CAR SEATS. WHAT IF THEY WERE IN THE BACK SEAT. THIS SEEMS TO BE A ISSUE WITH THESE CARS AND IF NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS SERIOUSLY HURT OR EVEN KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661189November 28, 2014
ENGINE, POWER TRAIN
I PURCHASED A FORD FIESTA 2011 IN JULY 2014. WITHIN A FEW WEEKS I NOTICED PROBLEMS WITH THE CAR JERKING AND HESITATING AND LURCHING FORWARD BUT AS A CHECK ENGINE LIGHT WAS ON, I ASSUMED IT WAS BECAUSE OF THE FAULTY CATALYTIC CONVERTER, WHICH WAS LATER REPLACED IN SEP 2014. STILL, THE GRINDING NOISE, JERKS AND HESITATION CONTINUED. I TRAVEL ON THE GARDEN STATE PARKWAY WHICH IS ALWAYS HEAVILY CONGESTED DURING PEAK HOURS AND THE CAR JERKING FORWARD PUT ME AT RISK FOR AN ACCIDENT. ALSO, THE BRAKES SOMETIMES ACTED TOO SLOW BUT I DON'T KNOW IF THIS IS A RESULT OF THE TRANSMISSION ISSUES OR NOT. IT WASN'T UNTIL EARLIER LAST MONTH THAT I READ ABOUT THE INHERENT DESIGN FLAW IN THE TRANSMISSION. CURRENTLY, MY CAR IS AT THE DEALERSHIP AWAITING REPAIRS TO THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661213November 28, 2014
UNKNOWN OR OTHER
REAR PASSENGER DOOR WAS WORKING FINE THEN THE NIGHT BEFORE THANKSGIVING I OPENED THE DOOR TO RETRIEVE SOMETHING FROM THE BACK OF MY CAR AND WHEN I TRIED TO CLOSE THE DOOR THE LATCH WOULD NOT ENGAGE AND THE DOOR REMAINED OPEN. THE VEHICLE IS INOPERABLE IN THIS STATE BECAUSE THE DOOR WILL NOT STAY CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661154November 27, 2014
STRUCTURE:BODY
RIGHT REAR DOOR LATCH FAILURE ON 2012 FORD FIESTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660805November 25, 2014
ENGINE
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE STOPPED AT A RED LIGHT, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS WITHOUT WARNING. ALSO, THE CONTACT STATED THAT THE VEHICLE CONSISTENTLY SHOOK WITHOUT WARNING WHILE ACCELERATING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660884November 25, 2014
STRUCTURE:BODY
THE REAR DRIVER SIDE DOOR LATCH BROKE, CAUSING THE DOOR TO REMAIN OPEN. FORTUNATELY IT HAPPENED WHILE THE CAR WAS PARKED, BECAUSE A SERIOUS ACCIDENT COULD HAVE HAPPENED OTHERWISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660698November 24, 2014
UNKNOWN OR OTHER
2011 FORD FIESTA SE, 47500 MILES. USE BACK DOORS APPROXIMATELY ONCE A MONTH. I CLOSED THE BACK DOOR ON DRIVER'S SIDE AND IT JUST BOUNCED BACK AT ME. COULD NOT SHUT DOOR, WILL NOT LATCH, CAUSES INTERIOR LIGHTS TO STAY ON. TEMP FIX WAS TO CLOSE THE LATCH MANUALLY TO TURN OFF THE INTERIOR LIGHTS THEN BUNGEE THE DOOR AS CLOSE TO CLOSED AS I COULD - STILL HAS ABOUT A ONE INCH GAP FOR RAIN TO GET IN OR THIEVES - PLUS WHENEVER I TURNED RIGHT THE BACK DOOR WOULD OPEN. NO WAY TO BUNGEE IT TIGHTER. TOOK CAR TO FORD DEALER WHO ACTED SURPRISED WHEN I TOLD THEM ABOUT THE LATCH/LOCK. COST: $420 TO REPAIR ONE DOOR. UPON RETURNING HOME SEARCHED THE INTERNET AND FOUND OUT THIS HAS BEEN AN ONGOING PROBLEM FOR THE FIESTA'S DOORS AND IN NO WAY SHOULD MY DEALER OF BEEN SURPRISED. CALLED DEALERSHIP BACK, NO COMPASSION - SAID IF THE LOCKS EVER GET RECALLED THEN FORD WOULD REFUND MY MONEY. I'M LOOKING FOR A NEW CAR AND IT WILL NOT BE A FORD. WILL KEEP MY RECEIPT SHOULD THE LOCKS MAKE THE RECALL LIST. THIS IS A MAJOR SAFETY ISSUE BUT I GUESS UNTIL SOMEONE IS HURT OR WORSE IT WILL NOT BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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