Ford Fiesta Complaints

3,175 consumer complaints on file.

#10676531January 19, 2015
LATCHES/LOCKS/LINKAGES, STRUCTURE
IN AUGUST OF 2013 BOTH FRONT AND REAR DOOR LATCHES ON THE PASSENGER SIDE STOPPED LATCHING WITHIN ONE DAY OF EACH OTHER. OUR CAR WAS KEPT AT THE DEALERSHIP FOR SEVERAL WEEKS AND WE WERE CHARGED HALF OF THE REPAIR COSTS AFTER WRITING LETTERS TO FORD THAT THIS WAS OBVIOUSLY A MANUFACTURING DEFECT. THEY WOULD NOT ACCEPT RESPONSIBILITY OR PAY FOR THE FULL COST OF REPAIRS. ON JAN 19, 2014, THE REAR PASSENGER DOOR LATCH WHICH HAD BEEN REPLACED AGAIN FAILED TO LATCH AND IS CURRENTLY HELD CLOSED WITH A BUNGEE CORD. WE HAVE NOT TAKEN THE CAR BACK TO THE DEALERSHIP YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676331January 18, 2015
POWER TRAIN
FIRST INCIDENT, I WAS DRIVING AT HIGHWAY SPEEDS, STARTING POPPING OUT OF FIFTH GEAR. EVENTUALLY HAD TO SHIFT INTO FOURTH GEAR TO FINISH THE DRIVE HOME. TOOK IT TO MECHANIC TO LOOK AT, COULD NOT FIND ANY EXTERNAL CAUSE (I.E. LINKAGE), AND THE CAR FELT FINE DURING TEST DRIVE. A FEW DAYS LATER, HAD TROUBLE ENGAGING INTO FIFTH GEAR. FIGURED OUT HOW TO KEEP ENGAGED WITHOUT IT POPPING OUT OF GEAR, WHICH LASTED FOR A COUPLE DAY. YESTERDAY (EIGHT DAYS AFTER THE FIRST INCIDENT), WHILE DRIVING ON THE HIGHWAY (APPROX. 70 MPH), HEARD LOUD CRUNCHING NOISES, THEN LOST SPEED. DOWNSHIFTED TO FOURTH GEAR, AND WAS ABLE TO GET OFF THE HIGHWAY. I LET THE CAR SIT FOR A WHILE, THEN TRIED TO CONTINUE DRIVING. COMPLETELY LOST FIFTH GEAR. CAR CAN BE DRIVEN IN FIRST THROUGH FOURTH GEAR, BUT JUST REVS IN FIFTH. I'VE ALWAYS HAD A LITTLE TROUBLE GETTING THE TRANSMISSION TO ENGAGED CORRECTLY IN REVERSE, BUT NEVER IN THE REST OF THE GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673011January 16, 2015
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
I HAVE A 2012 FORD FIESTA. THE BACK RIGHT DOOR LOCK HAS FAILED AND NOW THE REAR BACK DOOR WON'T REMAIN CLOSED. LUCKILY THIS HAPPENED WHILE THE CAR WASN'T MOVING. COULD HAVE BEEN A HUGE ISSUE HAD I ACTUALLY BEEN IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673049January 16, 2015
POWER TRAIN
THE VEHICLE SHUDDERS AT LOW SPEEDS WHEN IT TRIES TO CHANGE GEARS. THERE IS ALSO GRINDING NOISE AT LOW SPEEDS AND THE VEHICLE JUMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673052January 16, 2015
ENGINE, POWER TRAIN
SINCE I PURCHASED THE VEHICLE IN SEPTEMBER 2013 I HAVE BEEN HAVING ISSUES WITH THE VEHICLE ACCELERATING, STALLING, AND JERKING FORWARD. ON THURSDAY, JANUARY 15, 2015 AT 8:00 PM I WAS DRIVING AND THE ENGINE LIGHT RANDOMLY TURNS ON AND THE VEHICLE CLICKS ON AND OFF, THE VEHICLE STALLS AND I ALMOST HIT THE CAR IN FRONT OF ME. THERE HAVE BEEN SEVERAL INSTANCES WHERE I ALMOST GOT INTO CAR ACCIDENTS BECAUSE OF THE TRANSMISSION ON THIS VEHICLE. CURRENTLY GOING BACK AND FORTH WITH THE DEALER EVERY TIME WHO STATES A CERTAIN AMOUNT OF VARIATION SUCH AS SHUDDERING AND JERKING IS NORMAL WITH THESE TRANSMISSIONS HOWEVER THIS CAR IS NOT SAFE. I CAN ONLY HOPE THAT ENOUGH PEOPLE WILL COMPLAIN WHERE SOMETHING WILL BE DONE SOON TO GET THESE CARS INTO OPERABLE DRIVING CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673079January 16, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT 10 MPH, THE REAR DRIVER SIDE DOOR OPENED AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672792January 15, 2015
POWER TRAIN
BOUGHT CAR ON JUNE 1 2014. TRANSMISSION SHUTTERS (SLIPS) FROM 1ST TO 3RD GEAR. TRY TO ACCELERATE AND IT SHUTTERS (SLIPS) FROM GEAR TO GEAR. COULD BE A SAFETY ISSUE AS GOING INTO TRAFFIC OR A LIGHT IT HESITATES WHICH COULD LEAD TO AN ACCIDENT. AFTER READING ARTICLES ON THIS ISSUE WITH THE TRANSMISSION (FIESTA'S & FOCUS'S) THIS SHOULD BE LOOKED INTO AS A SAFETY ISSUE BY THE NHTSA. FORD SEEMS TO NOT KNOW HOW TO FIX CORRECTLY. ADJUST COMPUTER, PUT NEW CLUTCH PADS ON, ETC. SEEMS NO CLEAR FIX TO PROBLEM. I FEEL THIS SHOULD BE CONSIDERED FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672871January 15, 2015
STRUCTURE:BODY:DOOR
WENT TO MY CAR , PUT A BAG IN THE BACK FLOOR , SHUT THE BACK DOOR , THE DOOR BOUNCED BACK AND HIT ME, THE LATCH WOULD NOT CATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672381January 14, 2015
POWER TRAIN
FORD MANUFACTURE SERVICE REQUEST BY MAIL SAID TO INSPECT AND REPLACE IF NEEDED CLUTCH FOR TRANSMISSION. FORD DEALER REPLACED THE CLUTCH AND 2 DAYS LATER THE TRANSMISSION DIDN'T SHIFT SMOOTH. AS THE TRANSMISSION SHIFTED THE ENGINE REVVED UP ANOTHER 1,000 RPMS BEFORE SHIFTING WITH SHUTTERING NOTICED. FORD TECHNICIANS SAID IT WAS SAFE TO DRIVE UNTIL THEY COULD SEE IT AT THE SHOP. 2 DAYS LATER WHEN THE DEALER REOPENED THE TRANSMISSION COMPLETELY FAILED AND WOULD ONLY SHIFT BADLY FROM 1ST TO 2ND GEAR. IT WOULD NOT GO INTO 3RD GEAR. 30 MPH MAX SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671087January 14, 2015
POWER TRAIN
LETTER FROM CONGRESSMAN FLEMING ON BEHALF OF CONSTITUENT RE 2013 FORD FIESTA COMPLAINTS. *SMD THE CONSUMER STATED WHEN SHE PULLED OFF FROM A STOP, OR MADE TURNS, THE VEHICLE WOULD JERK, AS IF THE VEHICLE WAS GOING TO SHUT OFF. SEVERAL WEEKS LATER, THE COMMAND BUTTON ON THE STEERING STOPPED WORKING. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED AN UPDATE. THE COMMAND BUTTON ONLY WORKED FOR A COUPLE OF MONTHS AND THE JERKING HAPPENED MORE FREQUENTLY. THE CONSUMER WAS INFORMED ONCE AGAIN, THE VEHICLE NEEDED ANOTHER UPDATE AND THE VEHICLE NEEDED A NEW CLUTCH. THE CONSUMER STATED THE VEHICLE PERFORMED AS NORMAL FOR ONE DAY. THE CONSUMER EXPERIENCED A NEW ISSUE, WHERE THE VEHICLE WOULD SQUEAL, WHEN IT WAS PLACED IN REVERSE, OR WHEN SHE MADE TURNS. THE COMMAND BUTTON STOPPED WORKING AGAIN, AND SHE WAS INFORMED A PIN WAS BENT AND WAS RUBBING AGAINST THE ROTOR, WHICH CAUSED THE SQUEALING NOISE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672043January 13, 2015
POWER TRAIN
WHEN I BOUGHT THIS CAR FROM A FORD DEALERSHIP (USED IN 2014) I NOTICED THAT IT SHUDDERS WHEN SHIFTING THROUGH THE GEARS. I WAS TOLD THIS IS NORMAL; HOWEVER IT HAS SEEM TO GOTTEN WORSE. IT NOW ALSO MAKES GRINDING NOISES ALONG WITH THE SHUDDERING WHEN SHIFTING THROUGH THE GEARS. I CAN'T IMAGINE THAT THIS IS SUPPOSED TO BE NORMAL. I T ALSO JERKS WHEN SHIFTING THROUGH THE LOWER GEARS. I HAVE SINCE DONE RESEARCH TO FIND THAT NOT ONLY ARE THERE HUNDREDS OF OTHER FORD FIESTA OWNERS THAT HAVE COMPLAINED ABOUT THE SAME THING, BUT THERE IS ALSO A CLASS ACTION LAWSUIT THAT WAS FILED AGAINST FORD FOR THIS ISSUE. WHAT IS BEING DONE TO RESOLVE THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672165January 13, 2015
STRUCTURE:BODY
I UNLOCKED THE CAR AND THE DRIVER'S DOOR LATCH CLOSED TO THE LOCKED POSITION WHEN DOOR WAS STILL OPEN. NOW UNABLE TO CLOSE THAT DOOR. SAME THING THEN HAPPENED TO LEFT REAR DOOR. USING IN-CAR LOCKING BUTTON DOESN'T DO ANYTHING, NEITHER DOES KEY FOB. IN BOTH CASES LOCKING/UNLOCKING SOUNDS OCCUR, BUT LATCH ON OPEN DOORS DOES NOT MOVE. WARMING UP CAR IN GARAGE DID NOT HELP. THE SAME CAR RANDOMLY LOCKED THE DRIVER'S DOOR WHEN I HAD MOTOR ON SCRAPING ICE OFF WINDSHIELD APPROXIMATELY ONE MONTH AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671851January 12, 2015
VEHICLE SPEED CONTROL
I WAS AT A STOP SIGN WHEN MY CAR JERKED TO THE FRONT AND ALMOST STRIKE A PEDESTRIAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671906January 12, 2015
VEHICLE SPEED CONTROL, POWER TRAIN
VEHICLE HAS BEEN TAKEN IN SEVERAL TIMES FOR NOISE IN FRONT OF THE CAR AND TRANSMISSION JERKING WHEN TRYING TO SHIFT GEARS ,CHANGING LANES ON A HIGHWAYS TAKING TURNS AND GOING UP AND DOWN HILLS. THE CLUTCH SYSTEM IS CAUSING SHIFTING PROBLEMS AND EVERY TIME I SLOW DOWN OR BRAKE THE RATTLING NOISE UPFRONT GETS LOUDER, I WAS IN THE MIDDLE OF CHANGING LANES WHEN THE CAR JERKED GEARS DID NOT SHIFT AND I ALMOST GOT HIT BY ANOTHER CAR. IT IS VERY DANGEROUS AND HAVE BEEN GETTING A RUN AROUND ABOUT GETTING IT FIX.THE CAR'S ELECTRICAL SYSTEM COULD CAUSE THE TRANSMISSION'S ELECTRONIC CONTROLS TO SHUT DOWN OR NOT ALLOW THE CAR TO START AT ALL, AS I WAS TOLD BY THE SERVICER I LOOKED IT UP AND OTHER CARS HAVE THE SAME PROBLEM I NEED ASSISTANCE AS I DID MY RESEARCH FOUND THERE ARE HUNDREDS OF FORD FIESTA THAT ARE HAVING THE SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671993January 12, 2015
STRUCTURE:BODY
REAR PASSENGER DOOR FAILS TO STAY CLOSED. DOOR LATCH FAILS TO KEEP DOOR SHUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671690January 11, 2015
SUSPENSION
FIRST INCIDENT OCCURRED IN NOV, 2014 ON A COLD SATURDAY NIGHT. DRIVING AND ALL OF SUDDEN CAR, TURNS ITSELF OFF IN THE MIDDLE OF TRAFFIC AND I HAVE NO POWER, NO NOTHING, I'M TRYING TO AVOID BEING KILLED, BECAUSE I HAVE NO EMERGENCY LIGHTS OR ANYTHING. I GET OUT AND START WAVING TRAFFIC TO GO AROUND. I HAD TO CALL POLICE, WHO CAME AND STAYED WITH ME FOR TWO OR MORE HOURS, CAUSE HE TRIED UNSUCCESSFULLY TO GET MY CAR TO GO IN GEAR AND START. TO NO AVAIL. WE WERE THERE ON BLOCKING TRAFFIC. WITHOUT THIS OFFICER HELP, I KNOW I WOULD HAVE BEEN KILLED, BY ONCOMING TRAFFIC. SECOND TIME, I'M AT SCHOOL. READY TO LEAVE FOR THE DAY, EVERYONE'S LEAVING EXCEPT ME. DOES IT AGAIN. THIS TIME I HAVE TO LEAVE IT. 3RD. TIME I'M AT CAR WASH. DRIVER BEGAN TO MOVE MY CAR TO BE WASHED, YOU GUESSED IT, AGAIN EMBARASS WON'T START AND SAYS IT'S NOT IN GEAR. I CALL DEALERSHIP, AGAIN WHO SAYS THEY DON'T KNOW WHAT OR WHY OR WHAT TO DO. AND YOU GUESSED IT, GO TO VISIT MY DAUGHTER. ONLY PROBLEM IS I CAN'T LEAVE, SAME PROBLEM AGAIN. THIS TIME I GOTTA LEAVE IT AGAIN. DEALERSHIP COMES OUT NEXT DAY, AND THEY CAN'T GET IT STARTED, NOW IT'S STILL SITTING AT MY DAUGHTER'S HOUSE, JUST WAITING TO SEE NOW. WHAT MY OPTIONS ARE AS A CONSUMER. I FEEL POWERLESS AND USED. ********* PLEASE PLEASE PLEASE SOMEONE HELP ME ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671693January 11, 2015
UNKNOWN OR OTHER
REAR PASSENGER DOOR WILL NOT STAY SHUT. I AM GUESSING THAT IT IS THE LATCHING MECHANISM THAT HAS FAILED. I HAD TO TIE THE DOOR SHUT WITH A RATCHET STRAP SO IT COULD BE DRIVEN HOME. THE CAR HAS ONLY 40000 MILES ON IT, AND THE REAR DOORS ARE RARELY USED. I HAVE SEEN THAT THIS IS AN ONGOING PROBLEM WITH THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671567January 10, 2015
POWER TRAIN, ENGINE
AFTER 13 DAYS OF OWNING THE CAR, THE CAR BEGAN TO MAKE GRINDING NOISES AND WOULD SHUDDER WHEN SHIFTING IN LOW GEARS. THE NOISE AND SHUDDERING WAS SO BAD THAT I WAS AFRAID TO DRIVE THE CAR. TOOK TO DEALERSHIP AND CLUTCH IS NEEDING REPLACEMENT. ACCORDING TO WWW, THIS IS A VERY COMMON PROBLEM AND OFTEN PROGRESSES TO THE CAR SUDDENLY ACCELERATING. THIS IS A DANGEROUS ISSUE AND SHOULD BE TREATED AS SUCH. I FIND IT APPALLING THERE HAS YET TO BE A RECALL... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671262January 9, 2015
POWER TRAIN
WHEN THE CAR IS STOPPED IN TRAFFIC AND I PUSH THE PEDAL TO ACCELERATE AND THERE IS A DELAYED REACTION. WHEN THE CAR FINALLY DOES ACCELERATE, IT DOES IT IN A "HOPPING" MOTION. WHEN THE CAR GETS UP TO 20MPH, IT STARTS SHAKING AND DOESN'T STOP UNTIL I ACCELERATE EVEN FURTHER. SOMETIMES THE CAR HAS ACCELERATION PROBLEMS AT HIGHER SPEEDS, BUT MOST FREQUENTLY HAS ACCELERATION PROBLEMS AT LOWER SPEEDS. IT FEELS LIKE THE TRANSMISSION IS SLIPPING AND SOMETIMES THE CAR IS JERKY WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671266January 9, 2015
VEHICLE SPEED CONTROL, ENGINE, SUSPENSION
CAR STARTED GRINDING, CRUNCHING, AND SHAKING, AND HAD DIFFICULTY TURNING, ACCELERATING, AND GOING UP HILLS. CAR WAS BROUGHT TO A FORD DEALERSHIP AND MECHANICS WERE TOLD BY OWNER THAT THERE WAS A TRANSMISSION PROBLEM. MECHANICS RESET TRANSMISSION, BUT DID NO FURTHER WORK. CAR CONTINUED TO MAKE NOISES, SHUTTER, AND JOLT. WAS BROUGHT TO ANOTHER FORD DEALERSHIP ON DECEMBER 2014 WHEN CAR WAS SPUTTERING AT STOPS. MECHANICS REPLACED ENTIRE TRANSMISSION WHEN 23000 MILES ONLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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