Ford F-150 Complaints

2,276 consumer complaints on file.

#11677865August 1, 2025
FUEL/PROPULSION SYSTEM
My truck is/has been experiencing engine power issues on occasions when its hot. There are no engine light warnings. I believe issues is the fuel pump and there is a recall about this exact issue. I spoke to dealership and they said they have no remedy. I chatted with a Ford company customer service associate and he would not help either despite this is a major safety issue. We are afraid to drive the vehicle and no one at Ford will help us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677850August 1, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2023 Ford F-150. The contact stated that the vehicle received an unknown software update. The contact stated that after the software update was installed at the dealer, the contact experienced issues while activating the cruise control feature. The contact stated that previously the cruise control could be activated with a single switch. The contact stated that the cruise control and Forward Collision Avoidance switches were now located side by side. While attempting to activate the cruise control feature, the contact accidentally activated the Forward Collision Avoidance feature, and then had to take his eyes off the road to deactivate the function, almost causing several crashes. The contact reported the issue to the dealer and was informed that a new software update was upcoming. The manufacturer was notified of the issues but provided no assistance. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677825August 1, 2025
PARKING BRAKE, ELECTRICAL SYSTEM
The contact owns a 2022 Ford F-150. The contact stated that while the vehicle was parked in the driveway and attempting to start the vehicle, the brake pedal was pumped approximately four times and the contact pressed the push-to-start button, but the vehicle failed to start. Additionally, there was an unintended activation of the electric parking brake. The contact stated that the battery seemed to be completely discharged. There was no warning light illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V509000 (Parking Brake); however, the VIN was not included. The local dealer mobile service technician arrived at the residence and jumpstarted the vehicle, and the technician was able to disengage the electric parking brake. The vehicle was taken to the local dealer, where the contact was informed that the battery was in good condition, and a system check was completed. The vehicle was repaired. The manufacturer was contacted, but there was a language barrier, and no assistance was provided. The failure mileage was approximately 24,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677817August 1, 2025
BACK OVER PREVENTION
The contact owns a 2021 Ford F-150. The contact stated that while reversing, the rearview camera image was black intermittently. The contact related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention). The dealer was contacted and confirmed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 42,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677671July 31, 2025
UNKNOWN OR OTHER
About 1 hour into a commute, I attempted to connect to a call while using the Car Play function of the SYNC system. Upon connection, the speakers blasted as loud as they could possibly go, a terrible pulsing static sounds that scared me and the passenger and almost caused us to have an accident. The volume knob was indicating 0 and would not move and I could not lower the volume of the terrible sound. I pulled over and tried to restart the car a few times, but the sound would not stop until I left the car off for about 10 minutes. I've not connected my phone via Bluetooth or Car Play since for fear that the sound may return when I am not expecting it, startle me and cause an accident. Though I am not certain of the cause. After about 10 minutes of the sound, I also noticed that the speakers were getting hot and I could smell the electronics or wiring overheating. I have a video of the sound but the dealer could not replicate it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677605July 31, 2025
POWER TRAIN:AXLE ASSEMBLY
The contact owns a 2023 Ford F-150. The contact stated that upon inspection underneath the vehicle, there was a fluid leak coming from the rear passenger’s side axle. No warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the rear axle and seal were faulty and needed to be replaced. The vehicle was repaired. The contact referenced Customer Satisfaction Program: 22B34; as a probable cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677579July 31, 2025
BACK OVER PREVENTION, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 25V315000 (Back Over Prevention) and 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recalls repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677496July 31, 2025
POWER TRAIN
• Shifter will not shift out of park/into P • Shifter will not shift out of gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677479July 31, 2025
STRUCTURE:BODY
The passenger door does not open from the outside. It only opens from the inside. It is unclear what caused this, as there has been no accident or slamming of the door. There is already a technical safety bulletin for this issue, but this needs to be a recall as it poses a significant safety risk and does not appear to be caused by negligence or collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677314July 30, 2025
ENGINE, ELECTRICAL SYSTEM
WONT SHIFT TO PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677286July 30, 2025
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Camera image becomes distorted when put in reverse. It doesn’t happen all the time, but sometimes happens multiple times a day. I have pictures and videos of the distortion of the camera happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676978July 29, 2025
WHEELS, POWER TRAIN
I own a 2021 Ford F-150 [Lariat PowerBoost] affected by recall 23S65 (rear axle bolt). The bolts have severed. Ford has advised that my truck is unsafe to drive until repaired. When I brought the vehicle in, I was told parts were available. I drove the car home and later discovered from paperwork that the repair was not completed only the parts had been ordered. I was told not to take the Truck on my upcoming vacation pulling my camper. I opened a case with Ford Customer Care and was originally told parts would arrive before my scheduled use, but now I am told they will not be available for weeks. This creates a serious safety and hardship issue. My family is scheduled to leave for a trip this Thursday that requires this vehicle to transport my family and tow our camper. Ford has not provided a rental or loaner vehicle capable of replacing my truck, despite advising it is unsafe to drive. I am requesting that NHTSA investigate Ford’s failure to provide a timely remedy or interim solution for a safety-critical recall that removes my vehicle from safe use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676948July 29, 2025
ELECTRICAL SYSTEM
Truck console shifter lever was shifted in Neutral. The automatic return to park feature was engaged by opening the driver door while the vehicle was stopped. The dash indicates the vehicle was in park but the shifter was stuck in the Neutral position. A tow truck was necessary because the shift lever would not return to the park position, and control of the shift lever is necessary in order to use the neutral over ride feature of the truck. Making it difficult for a tow truck to load the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676934July 29, 2025
POWER TRAIN, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
This is regarding ford's known issue with their evaporator cited in TSB 22-2089. The evaporator caused a compressor to fail, which caused a power train failure notification in sync and on the phone app. The compressor is under warranty, but the evaporator is not, which causes a $3600 repair (parts and labor). According to the bulletin, the evaporator known issue is NOT considered a threat to life, even though it certainly is a threat to life to not have air conditioning in hotter states. The part is currently being replaced at our local dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676614July 28, 2025
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact stated that there was a grinding sound coming from underneath the vehicle while driving at various speeds. The contact inspected the vehicle and became aware that there were fractured axle bolts. The contact learned of NHTSA Campaign Number: 23V896000 (Power Train); which was related to the failure. The vehicle was taken to the dealer, who diagnosed the vehicle and determined that the VIN was not included in NHTSA Campaign Number: 23V896000 (Power Train). The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676590July 28, 2025
POWER TRAIN, ELECTRICAL SYSTEM
Service vehicle Soon light came on and the problem was that the gear shifter folding mechanism broke. Ford has repaired it at no cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676567July 28, 2025
EXTERIOR LIGHTING
Day time running lamp (DRL) failure. The driver's side DRL is not working anymore on my 2022 Ford F150 XLT with LED light package. The vehicle has 37,000 miles on it. The DRL is a vertical and horizontal strip of white LED's that stay on during the daytime for visibility. I took it to the dealer and they changed the module that runs the light and it would not fix it. They said that the lights are broken in the headlight assembly and it will cost $2,009 to fix the light that is not covered by my extended warranty. Apparently you have to get the "light" package on the extended warranty, when I was told I have a bumper to bumper warranty. How do the LED's burn out that fast. Ford built them into the headlight assemble and they cannot be replaced without buying a whole new assembly. I have seen other vehicles like this on the roadway with only one light working. As an accident reconstructionist, I cannot believe Ford would not take the initiative to fix this for safety reasons. I have done research on the topic and several Ford trucks of this year model are experiencing the same issues. I am surprised this has not become a recall issue due to safety issues. Also, I do not have any aftermarket lighting or attachments that would affect the lighting. Some Ford dealerships use that excuse when the light assembly fails. It is stock lighting with stock bumper and grill and has not been in a front end collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676439July 27, 2025
UNKNOWN OR OTHER
Moonroof Wind Deflector Detachment – Request for Inspection/Assistance.writing to report a recurring issue with the moonroof wind deflector on my 2023 Ford F150 Platinum Series. On two separate occasions, the deflector has detached while I was driving under normal conditions, at highway speeds. with no visible damage or signs of wear prior to the incidents. First occurrence June 2024 while driving up an on-ramp to highway estimated speed 45 mph entire part detached from my vehicle, was ran over by semi truck following behind my vehicle. My Vehicle was under warranty part was replaced by Ford dealership On [XXX]. Second occurrence July 2025 while driving in heavy traffic on interstate, estimated speed 60 mph. Entire part detached and struck the vehicle behind me. A manufacturer part flying off your vehicle once is a freak incident. safety issue. This has raised concerns for me regarding the safety and durability of the moonroof air deflector. because of the risk of damage to my own vehicle, but also due to the potential hazard it poses to other drivers on the road. A detached part at highway speed could easily cause an serious accident or injury. The part appears to be inadequately secured to withstand wind forces during normal operation. i believe this may point to a design or Manufacturer flaw and should warrant further investigation. Please let me know if you require any additional information. I would be happy to provide. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676266July 25, 2025
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact stated that while the vehicle was parked, there was fluid leaking from the front of the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the gasket on the rear differential had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed that the driver’s and passenger’s side rear axle shaft assemblies had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676263July 25, 2025
SUSPENSION
The contact owns a 2025 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V341000 (SUSPENSION). While attempting to schedule a recall repair appointment, several dealers in the area either failed to answer the phone, and several other dealers were unable to schedule an appointment. However, Loveland Ford (3905 Mountain Lion Dr, Loveland, CO 80537, Phone: (970) 744-7101) initially offered to schedule a mobile appointment but later retracted the offer. The contact notified the manufacturer of the issue. The manufacturer attempted to reach the dealers to schedule a recall repair appointment and was unsuccessful. The contact was seeking assistance in resolving the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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