Ford Escape Complaints

29,499 consumer complaints on file.

#754987November 27, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, UNKNOWN OR OTHER
2002 ESCAPE STALLED WHILE COASTING 35-40 MPH DOWN-HILL. ENGINE, BATTERY AND OIL LIGHTS ILLUMINATED ON DASH. LOSS OF POWER STEERING AND BREAKS. VEHICLE STARTED UP IMMEDIATELY AFTER PLACING IN "PARK" POSITION. DEALERSHIP TESTED VEHICLE AND FOUND NOTHING OUT OF THE ORDINARY. VEHICLE WAS 3 DAYS OLD, 164 MILES ON ODOMETER. THIS VEHICLE IS THE REPLACEMENT TO 2001 ESCAPE THAT STALLED 4 TIMES WHILE COASTING. DEALER REPLACED FUEL PUMP, ELECTRONIC ENGINE CONTROL (EEC) RELAY ON SEPARATE OCCASIONS. VEHICLE STILL STALLED. DEALERSHIP VERY "PRO-ACTIVE" AND WILLING TO ASSIST BY OFFERING RENTAL CAR WHILE TESTING BOTH VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754927November 26, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
TWICE, THE STALL ALMOST CAUSED AN ACCIDENT. DUE TO LOSS OF POWER BRAKES, WE ALMST REARENDED THE CAR IN FRONT OF US THE FIRST TIME, AND THE SECOND TIME WE NEARLY WENT OFF THE ROAD INTO SOMEONES YEAR -- ACROSS DOUBLE YELLOW LINE ON A BACKROAD -- BECAUSE OF LOSS OF POWER STEERING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754884November 25, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS TRAVELING AT APPROXIMATELY 30MPH WHEN SUDDENLY I COULD NOT STEER THE CAR. I NOTICED THE OIL LIGHT ON FIRST AND MANAGED TO PULL OVER. ALL THE DASH LIGHTS WERE THEN ON, THE CAR HAD DIED WHILE I WAS MOVING. I WAS ABLE TO START IT BACK UP. IN REVIEWING EDMUNDS AUTO SITE I THEN DISCOVERED THAT OTHERS HAD THIS SAME PROBLEM WITH THE ESCAPE AND TRIBUTE. I PRINTED OFF SOME OF THE RESPONSES, TOOK THE VEHICLE IN TO LONG FORD IN EUREKA, MO ON 9-11-01. THEY WERE NOT ABLE TO FIND ANY PROBLEM AND ALSO TALKED WITH THE FORD ENGINEERS. THEY WOULD NOT REPLACE ANY PARTS STATING THAT FORD WOULD NOT AUTHORIZE IT UNLESS THEY KNEW WHAT THE PROBLEM WAS. I THEN CONTACTED FORD DIRECTLY SO THERE WOULD BE A RECORD, BUT WAS NOT ADVISED OF ANY "FIX" FOR THIS SERIOUS PROBLEM. THIS IS AN EXTREMELY DANGEROUS SITUATION ESPECIALLY WHEN DRIVING THE NUMBER OF MILES I DRIVE EACH DAY ON VERY BUSY INTERSTATE HIGHWAYS. I AM NERVOUS EVEN MOVING OUT OF THE RIGHT LANE BECAUSE I FEEL LIKE I NEED TO BE CLOSE TO THE SHOULDER IN THE EVENT THIS OCCURS AGAIN. I HAVE BEEN TOLD YOU CAN SHIFT INTO NEUTRAL AND RESTART AND HOPEFULLY IF THIS HAPPENS AGAIN I WILL BE ABLE TO DO THAT BEFORE THE VEHICLE SLOWS AND I HAVE AN ACCIDENT. I AM ESPECIALLY CONCERNED WHEN MAKING LEFT HAND TURNS AS WELL. SURELY WITH AS MANY PEOPLE AS HAVE COMPLAINED, THEY MUST HAVE SOME IDEA OF WHAT IS WRONG AND HOW TO FIX IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754752November 20, 2001
VEHICLE SPEED CONTROL
VEHICLE STALLED FOUR TIMES AT SPEEDS RANGING FROM 10-40 MPH. LOST POWER STEERING AND BRAKES. VERY UNNERVING AND SEEMS TO POSE A DANGEROUS THREAT. APPEARS FORD HAS NO FIX OR SOLUTION YET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899275November 19, 2001
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING ABOUT 75MPH ON HIGHWAY HEARD A POPPING NOISE TEN MINUTES BEFORE INCIDENT. THEN HE FELT VIBRATION, AND THE VEHICLE WAS TRAVELING ROUGH. HE WAS ABLE TO PULL OVER TO THE SHOULDER AND WAS IN CONTROL. CONSUMER NOTICED THAT RIGHT/REAR TIRE WAS BLOWN OUT, AND TREAD SEPARATED FROM TIRE. FIRESTONE, WILDERNESS AT. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754673November 19, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY FORD ESCAPE HAS STALLED 3 TIMES IN THE LAST 7 MONTHS. I AM TO THE POINT WHERE I AM AFRAID TO DRIVE IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754617November 16, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:IGNITION:MODULE, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
VEHICLE STALLED WIHTOUT WARNING WHILE DRIVING @~30MPH. THIS HAS HAPPENED SEVERAL OTHER TIMES ON THE ROAD. DEALER HAS PERFORMED REPAIRS 3 OTHER TIMES AS FOLLOWS: VISIT 1 - CHANGED FUEL PUMP RELAY, VISIT 2 - CHANGED ECM MODULE RELAY, VISIT 3 - REPLACED FUEL PUMP AND SENDER. DEALER SERVICE HAS INDICATED THAT THEY WERE UNABLE TO FIND EXACT CAUSE OF STALLING, SO THEY ARE REPLACING COMPONENTS IN HOPES OF CATCHING THE PROBLEM. AFTER VEHICLE STALLED, POWER STEERING AND BRAKES WERE NON-FUNCTIONAL AND I ONCE AGAIN NEEDED TO PULL OFF THE ROAD EVASIVELY TO AVOID REAR-ENDING THE CARS IN FRONT OF ME. CLARIFICATION: THIS MOST RECENT STALLING INCIDENT OCCURED TODAY, EVEN AFTER THE FUEL PUMP WAS REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754598November 15, 2001
VEHICLE SPEED CONTROL
AFTER STOPPING AT A LIGHT, I ACCELERATED TO APPROXIMATELY 30-35 MPH WHEN CAR STALLED. ALL WARNING LIGHTS CAME ON. CAR RESTARTED, WE TOOK TO THE DEALER. THEY ADVISED US RIGHT AWAY THAT FORD IS AWARE THAT THESE ESCAPES HAVE THIS TYPE OF PROBLEM- THEY JUST QUIT RUNNING FOR NO REASON. THEY CHECKED IT OUT AND EVERYTHING CHECKED OUT OK. BECAUSE I AM NOW AFRAID TO DRIVE THE CAR, AS THIS IS A MAJOR SAFETY ISSUE NOT KNOWING IF CAR WILL STALL UNEXPECTEDLY GOING DOWN A FREEWAY OR IN THE MIDDLE OF A BUSY INTERSECTION, DISCUSSED RETURNING CAR TO DEALER. THEY ADVISE THAT FORD WILL NOT DO A RECALL AT THIS TIME BUT ARE AWARE OF THE PROBLEMS BEING REPORTED. THEY HAVE NO SOLUTION TO THE PROBLEM AS THEY CAN'T FIND OUT WHY IT HAPPENS ON SOME ESCAPES BUT NOT OTHERS. UNLESS THEY BUY THE CAR BACK, WE TAKE A HUGE LOSS AS IT AS DEPRECIATED IN THE 30 DAYS WE HAVE OWNED IT, PLUS OUR SALES TAX AND LICENSING COSTS. FROM WHAT WE ARE TOLD, FORD HAS NO INTENTION OF RECALLING. MY QUESTION AND COMPLAINT, IS, IF THEY KNOW THAT THE CARS STALL AND THEY CANT EXPLAIN WHY, AND THEREFORE CAN'T FIX THE PROBLEM, HOW CAN IT BE LEGAL FOR THEM TO LEAVE US IN THIS POSITION WHERE WE HAVE TO FEAR FOR OUR LIVES EVERY TIME WE DRIVE THE CAR. I CAN'T UNDERSTAND WHY THEY DON'T HAVE TO BUY THESE CARS BACK AND COMPENSATE FOR THE SALES TAX EXPENSE AS WELL. HOW CAN THEY BE ALLOWED TO LEAVE THESE CARS ON THE ROAD, WHEN WE COULD BE KILLED IF THE NEXT TIME IT STALLS WE ARE GOING 70 MPH WITH A SEMI IN BACK OF US THAT HITS US WHEN THE CAR STOPS IN THE MIDDLE OF THE FREEWAY. OR, WE ARE STARTING TO COMPLETE A TURN WHEN THE CAR STOPS AND THE ONCOMING CAR CAN'T STOP IN TIME. THE DEALER HAS TOLD US WE CAN COMPLAIN TO A TOLL FREE NUMBER AT FORD BUT BASICALLY THEY WILL DO NOTHING FOR US. PLEASE HELP US.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754478November 13, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED WHILE ON A SLIGHT INCLINE, POWER STEERING AND BRAKES LOST POWER, SECOND TIME IT HAS HAPPENED WITHIN A FEW MONTHS. VERY DANGEROUS AND COULD CAUSE A BAD ACCIDENT. TAKING TO DEALER SOON ALTHOUGH THEY CLAIM TO NEVER HAVE HEARD ANYTHING LIKE IT HAPPENING TO OTHERS. I HAVE DOCUMENTATION OF IT BEING A VERY SERIOUS PROBLEM FOR MANY PEOPLE, NEEDS TO BE FIXED ASAP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899023November 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER IS CALLING TO REPORT A FAILURE IN GEAR SHIFT. VEHICLE WILL JUMP FROM REVERSE TO FORWARD WITHOUT GOING INTO NEUTRAL. DEALER HAS YET TO BE CONTATCED. PLEASE PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899071November 13, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WAS APPROACHING A STOP LIGHT AND APPLIED BRAKES AND PEDAL WENT DOWN TO THE FLOOR, AND IT DIDN'T GRAB OR HOLD FOR BRAKING. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754455November 12, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH
NOT ABLE TO REMOVE KEY FROM IGNITION WHEN VEHICLE IS TURNED OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754175November 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785767November 5, 2001
ELECTRICAL SYSTEM:IGNITION
VEHICLE TENDS TO STALL WHILE CRUISING DOWNHILL WITH ENGINE IDLING. THE VEHICLE HAS BEEN SERVICED FOR SAME PROBLEM THREE TIMES BUT THE PROBLEM CONTINUES TO OCCUR RESULTING IN A DANGEROUS SITUATION INVOLVING LOSS OF POWER STEERING AND POWER BRAKING, CONSUMER FEELS THE PROBLEM IS WITH THE IGNITION. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754122November 5, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE ON MY FORD ESCAPE STALLED WHILE ACCELERATING ON THE ON-RAMP TO ENTER A HIGHWAY, GOING APPROXIMATELY 60 MPH. I HAVE NOW DISCOVERED THIS IS A COMMON PROBLEM WITH FORD ESCAPES, AND HOPE THE MANUFACTURER WILL TAKE STEPS TO CORRECT IT. IT CAN BE A VERY DANGEROUS SITUATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898690November 2, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRAVELING AT 25MPH CONSUMER SLOWED DOWN, AND WHEN TRYING TO SPEED UP, VEHICLE STARTED TO LOSE POWER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753979November 1, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING DOWN THE INTERSTATE AT AROUND 70 MPH, THE VEHICLE MADE A CLUNKING NOISE AND THE ENGINE STOPPED. THIS ALL HAPPENED WITHIN 30 SECONDS. I WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. THE PROBLEM WAS A SEIZED ENGINE AND FORD IS REPLACING WITH A NEW ONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898553October 31, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE WAS GOING 45MPH AND STALLED WITHOUT WARNING. CONSUMER HAD ONLY OWNED VEHICLE FOR 4 DAYS. DEALER COULDN'T FIND A CAUSE, BUT KEPT IT TO INSPECT FURTHER AND GAVE CONSUMER A LOANER VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898577October 31, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN DRIVING AND WITHOUT ANY WARNING VEHICLE WILL STALL COMPLETELY, CAUSING LOSS OF POWER. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED IGNITION SWITCH, BUT PROBLEM STILL OCCURS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898454October 30, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED WHILE DRIVING 40 MPH. DEALER COULD NOT FIND CAUSE. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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