Ford Escape Complaints
29,499 consumer complaints on file.
- #10002847January 17, 2003PARKING BRAKE
PREMATURE FAILURE OF FRONT BRAKE ROTORS ON 2001, 2002 FORD ESCAPE/MAZDA TRIBUTE SUV'S. EVIDENTLY THE ROTORS ARE INSUFFICIENTLY HARDENED AND WEAR VERY RAPIDLY, REQUIRING REPLACEMENT AT 35,000 MILE INTERVALS. IF REPLACEMENT BRAKE PADS WERE INSTALLED WITHOUT REPLACING THE ROTORS. ROTOR FAILURE COULD RESULT BECAUSE OF TOO MUCH ROTOR MATERIAL BEING WORN AWAY. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10002865January 17, 2003ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:WIRING
IN THE LAST 2 MONTHS - GOING DOWNHILL AT 35MPH VEHICLE STALLED, LOSS OF PS/PB, HEADLIGHTS/RADIO REMAINED ON, ENGINE/OIL LIGHT ILLUMINATED - VEHICLE TOWED TO DEALER, DEALER UNABLE TO REPLICATE PROBLEM, INDICATED THAT VEHICLE "STARTED RIGHT UP" - 1 WK LATER, VEHICLE STALLED AGAIN, SAME AS BEFORE, THIS TIME SHUT OFF VEHICLE COMPLETELY AND VEHICLE STARTED UP AGAIN - TODAY SEATBELT LIGHT STARTED FLASHING AND BELLS WERE RINGING THOUGH DRIVER WAS SEATBELTED. VEHICLE DID NOT STALL DURING THIS EPISODE. AFTER READING OTHER COMPLAINTS, I DO NOT FEEL SAFE DRIVING THIS VEHICLE AT HIGHWAY SPEEDS AND WILL PUT VEHICLE UP FOR SALE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10002706January 15, 2003ENGINE AND ENGINE COOLING:ENGINE
AFTER STOPPING AT A TRAFFIC LIGHT I ACCELERATED WHILE MAKING A LEFT TURN. DURING THE TURN THE POWER STEERING LOCKED UP AND THE BREAKS DID NOT WORK, THE DASH LIGHTS CAME ON AND I FINALLY FIGURED OUT THAT THE ENGINE HAD STALLED. I COASTED DOWN THE DOWNHILL SLOPE AND FINALLY RESTARTED THE ESCAPE AFTER PUTTING IT IN NEUTRAL. LUCKILY, THERE WAS LIGHT TRAFFIC BUT THIS COULD HAVE BEEN VERY DANGEROUS. WHEN I CALLED MARSHALL FORD EAST IN CLEVELAND, OHIO THEY SAID THEY HAD NEVER HEARD OF THIS PROBLEM AND SINCE IT HAD NOT HAPPENED AGAIN IT WAS NOT FURTHER INVESTIGATED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10002748January 15, 2003ENGINE AND ENGINE COOLING:ENGINE
ON NUMEROUS OCCASIONS, OUR 2002 FORD ESCAPE 4X4 HAS STALLED WHILE THE CAR IS IN MOTION. THIS HAS HAPPENED WHILE DECREASING SPEED TO STOP, WHILE ACCELARATING FROM A STOPPED POSITION AND WHILE DRIVING ON THE HIGHWAY. EACH TIME, THE VEHICLE HAD TO BE REMOVED FROM TRAFFIC AND PLACED IN PARK OR NUETRAL TO RESTART. ON ONE OCCASION THE OIL LIGHT CAME ON AND THE OTHERS HAD NO INSTRUMENTATION LIGHTS GO ON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10002581January 13, 2003POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
CONSUMER STATED THE GEAR SHIFTER DESIGN WAS DEFECTIVE. SHIFTER IS ATTACHED TO STEERING COLUMN AND IS TOO LONG. WHENEVER CONSUMER TURNS ON RADIO GEAR IS KNOCKED INTO NEUTRAL.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10000949January 11, 2003STRUCTURE:BODY:DOOR, STRUCTURE:BODY:HATCHBACK/LIFTGATE
2003 FORD ESCAPE LEAKS DIRT INTO PASSENGER COMPARTMENT WHEN DRIVING DOWN A GRAVEL ROAD, AT TIMES THE DUST INSIDE THE PASSENGER CABIN IS SO THICK IT IS IMPOSSIBLE TO SEE ROAD OR INSTRUMENTS. ROAD DUST IS VISIBLE PASSING BY DOOR AND SEALS. DEALER HAS SERVICED VEHICLE TWICE FOR THIS CONDITION. LAST VISIT THE DEALER SUGGESTED THEY WOULD BE HAPPY TO CLEAN THE VEHICLE OUT ANYTIME WE BROUGHT IT IN FOR SERVICE, AND WE SHOULD NOT OPERATE THE HEATER/AIR ON GRAVEL ROADS( WE LIVE ON A GRAVEL ROAD). FORD CUSTOMER CARE WAS NOTIFIED, BUT NEVER RESPONDED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10006054January 10, 2003EQUIPMENT, ENGINE AND ENGINE COOLING:ENGINE
NAR 1/29/2003. THE CONSUMER HAD A HITCH ADDED TO THE VEHICLE, HOWEVER, WHILE DRIVING THE CONSUMER WAS UNABLE TO STEER THE VEHICLE WHICH HAS STALLED 3 TIMES. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10000802January 8, 2003VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
DRIVERS' SIDE MIRROR VIBRATES WHILE DRIVING RENDERING IT USELESS FOR SAFE LANE CHANGES. THIS PROBLEM HAS BEEN "FIXED" BY FORD DEALERS THREE TIMES WITH NO REMEDY, THE VIBRATION CONTINUES EVEN AFTER "REPAIRS."
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10001900January 7, 2003POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING DOWN HILL, ALL DASH LIGHTS CAME ON AND VEHICLE STALLED OUT LOSING STEERING AND BRAKE POWER. DEALER REPROGRAMMED PCM AND REPLACED EEC POWER RELAY PER TSB. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10000698January 3, 2003ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
FORD ESCAPE XLT 2002 STALLED WHILE DRIVING DOWNHILL, I WAS GOING 35 MPH ON A CLEAR DAY. THIS WAS A FRIGHTENING EXPERIENCE, MY BRAKES AND STEERING WAS DIFFICULT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10001833January 2, 2003ENGINE AND ENGINE COOLING
THE VEHICLE HAS REPEATED ENGINE STALLING WHILE VEHICLE IS IN MOTION OR AT A STOP, THEN IT WILL IMMEDIATELY RESTART. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE AIR FLOW SENSOR, AND REPROGRAMMED COMPUTER. TS WHEN THE VEHICLE REACHED THE OPERATING TEMPERATURE IN GEAR AT THE IDLE, IN PARK, THE RPM WOULD FLUCTUATE AND THE VEHICLE WOULD STALL. THE VEHICLE WILL THEN RESTART. SCC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #568244December 27, 2002EXTERIOR LIGHTING:HEADLIGHTS, EQUIPMENT, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING, PARKING BRAKE, POWER TRAIN:CLUTCH ASSEMBLY, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CONSUMER STATED ON JULY 2, 2002 THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A BROKEN HEADLIGHT AND MISSING EQUIPMENT FROM THE VEHICLE, ON JULY 23, 2002 THE VEHICLE BEGAN EXPERIENCING STALLING, BRAKE AND ODOMETER PROBLEMS, THE BRAKES WERE REPLACED DUE TO A FLAW, THE STALLING AND THE ODOMETER PROBLEMS COULD NOT BE DUPLICATED, ALSO THERE WERE PROBLEMS WITH THE SPEAKERS AND THE CLUTCH STICKING, CONSUMER STATED WHILE THE VEHICLE WAS PARKED, THE PARKING BRAKE DISENGAGED AND THE VEHICLE ROLLED INTO A HOTEL.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10001287December 20, 2002SEAT BELTS
POWER SEAT BELT ASSEMBLY EXPLODED TWICE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10000298December 20, 2002ENGINE AND ENGINE COOLING
FORD ESCAPE '02 STALLED WHEN GOING 40 MPH UP THE HILL. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10000226December 18, 2002TIRES, TIRES:TREAD/BELT
MY 2001 FORD EXCAPE HAS 27,600 MILES ON IT. MY TIRES HAVE WORN OUT FROM THE OUTSIDE IN. I CARRIED IT TO THE LOCAL FORD DEALER AND WAS TOLD I NEEDED A 4 WHEEL ALIGNMENT. MY DEALER SAID I HAD RECEIVED A CHECK BEFORE I BOUGHT IT. I DID NOT. I DROVE IT OFF THE SHOWROOM FLOOR. NOW I HAVE TO BUY OVER $400 WORTH OF TIRES AND HAVE AN ALIGNMENT. THE LOCAL DEALER SAID I WOULD HAVE TO HAVE HAD A PRETTY GOOD LICK FOR IT TO HAVE ALL 4 OUT OF ALIGNMENT. I DO NOT HOTDOG THIS CAR. I FEEL LIKE THIS IS A MANUFACTURERS DEFECT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8024088December 10, 2002STEERING: STEERING WHEEL/HANDLE BAR
WHILE DRIVING THE AT 30PMH THE STEERING WHELL BECOME INOPERABLE. BRAKES LOCK UP. DEALER INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #770475December 5, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLS AT 40 MPH FOR NO REASON DANGEROUS. RELAY HAS BEEN RECALIBRATED WITHOUT SUCCESS 2 TIMES FROM CHEROKEE FORD DEALERSHIP. THIS IS A DANGEROUS CONDITION THAT IS HAPPENING TO FORD ESCAPE OWNERS ALL OVER THE COUNTRY BASED ON MY RESEARCH FROM THE YAHOO FORD ESCAPE GROUP BOARDS ON HTTP://WWW.YAHOO.COM. DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8023541December 2, 2002AIR BAGS:FRONTAL
CONSUMER AIRBAG LIGHT HAS ILLUMINATED, LIGHT IS STAYING ON. CONSUMER FEELS THAT THE AIRBAG MAY NOT DEPLOY. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8023417November 27, 2002STEERING: STEERING WHEEL/HANDLE BAR
WHILE DRIVING AT 40 MPH STEERING WHEEL LOCK UP WITHOUT ANY WARNING. THE DEALERSHIP AND MANUFACTURER CANNOT FIX PROBLEM AND DON'T KNOW WHAT IS THE CAUSED OF THE PROBLEM. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8023246November 25, 2002TIRES
ROTATED ALL 4 TIRES AT 5,000 / 10,000 MILES. FRONT TIRES SHOWED SIGNS OF EXCESSIVE WEAR. BOTH TIRES HAD TREAD WEAR OF 2-1/2 INCH WIDE. DEALERSHIP STATED WAS DUE TO LOW TIRE PRESSURE AND WAS NOT WILLING TO DO ANYTHING. DOT# AEUU44W3900. TS *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0