Ford Escape Complaints

29,499 consumer complaints on file.

#10246623October 24, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
FOR THE SECOND TIME IN TWO WEEKS COULD NOT MOVE GEAR SHIFT OUT OF PARK. DEALER REPLACED SHIFTER ASSEMBLY THE WEEK BEFORE. THIS TIME DEALER TIGHTENED ALL THE GROUND CONNECTIONS. THIS SUV IS LEASED THROUGH A COMMERCIAL LEASE AND HAS BEEN PROBLEMATIC FROM THE DAY I LEASED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246616October 24, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
SUV STALLED COULD ONLY GET SUV TO RUN FROM NEUTRAL. IF MOVED GEAR SHIFT FROM PARK TO DRIVE CAR WOULD STALL. DEALER REPLACED VALVE ASSEMBLY-THROTTLE AIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246412October 22, 2008
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
FRONT DRIVERS SIDE TIRE LOST PRESSURE, FROM 44LBS TO 23LBS, I DO NOT KNOW THE TIME DURATION. WARNING LIGHT ON DASHBOARD ALERTED ME. CORRECTED TIRE PRESSURE AND IT IS 6 POUNDS LOW AGAIN 7 DAYS LATER. FORD DEALER SAID THEY WILL NOT REPLACE ALL STEMS ONLY THE ONE THAT IS LEAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246430October 22, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, SERVICE BRAKES, HYDRAULIC
THERE WAS A RECALL ON 2002 FORD ESCAPE LAST YEAR(2007) ON THE ABS UNIT. CAMPAIGN NUMBER 07V156000. MY PROBLEM IS THAT ONE DEALERSHIP TURNED IN THE RECALL AS BEING COMPLETED ON 4/24/07. THEY STATED THEY PUT GREASE ON THE ABS MODULE. ON 10/19/2008 I WAS DRIVING HOME AND THE MODULE CAUGHT ON FIRE. THE ORIGINAL DEALERSHIP THAT SUPPOSEDLY DID THE RECALL IS NOW NO LONGER IN BUSINESS. SO I CALLED THE FORD MOTOR COMPANY AND WAS TOLD THAT I WOULD HAVE TO HAVE THE VEHICLE INSPECTED BY A FORD SERVICE DEPT AND IF THEY DETERMINED THE CAUSE TO BE A DEFECTIVE MODULE THEN IT WOULD BE COVERED. SO I TOOK MY CAR TO ANOTHER DEALERSHIP AND THEY TOLD ME THAT IT WAS DEFINITELY A DEFECT IN THE MODULE. SO THEY CALLED FORD MOTOR COMPANY TO VERIFY THE CLAIM AND THEN FORD TURNS IT DOWN. THE REASON WAS THAT IT HAD BEEN MORE THAN 12 MONTHS SINCE RECALL WAS DONE. THEY SAID THAT PARTS AND LABOR ARE COVERED FOR ONLY 12 MONTHS. BUT I HAVE THE RECEIPT THAT SHOWS ALL THE FIRST DEALERSHIP DONE WAS INSPECT AND APPLY GREASE. NO PARTS WERE REPLACED. IF THEY HAD ACTUALLY REPLACED THE MODULE THEN I COULD UNDERSTAND. THE RECALL CAME OUT AFTER THE CAR WAS ALREADY 5 YEARS OLD. SO THE RECALL DIDN'T STATE ANYTHING ABOUT THE AGE OF THE PART AND I DON'T SEE HOW GREASE COULD FIX A 5 YEAR OLD PART. EVEN SO IF ALL THEY REPLACED WAS GREASE THEN HOW DOES THE 5 YEAR OLD PART FALL UNDER A 12 MONTH PART AND LABOR WARRANTY? I THINK THE PART SHOULD BE REPLACED SINCE IT HAS BEEN DIAGNOSED AS DEFECTIVE. I WOULD GLADLY PAY FOR THE GREASE SINCE IT IS OVER 12 MONTHS OLD.( THAT'S THEY ONLY PART THEY REPLACED) WHAT DO I DO NOW? FORD ADMITTED THE PROBLEM WHEN THEY ISSUED THE RECALL, AND NOW THEY DO NOT WANT TO FIX IT BECAUSE OF SOME GREASE (BAND-AIDE) THEY PUT ON IT? *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10246444October 22, 2008
POWER TRAIN
I WAS DRIVING MY CAR AND IT SHUT OFF FOR NO APPARENT REASON. I BARELY MADE IT TO THE SHOULDER OF THE ROAD AS TO NOT CAUSE AN ACCIDENT. THERE WERE NO WARNING LIGHTS OR SIGNS OF TROUBLE WITH MY AUTOMOBILE PRIOR TO THIS DAY. I TOOK IT TO THE DEALERSHIP THEY TOLD ME THAT THE PCM AND 5 OF 6 IGNITION COILS FAILED. BUT THE SPARK PLUGS WERE FINE. I REPLACE THE IGNITION COILS AND SPARK PLUGS. THE CAR STILL WILL NOT START THEY ARE ADAMANT THAT I REPLACE THE PCM. I HAVE DONE SOME RESEARCH ON THE COMPUTER AND SPOKE TO A FEW DIFFERENT LOCAL MECHANICS. IT SEEMS THAT MY AUTOMOBILE IS NOT THE ONLY THAT HAS HAD THIS PROBLEM. ONE MECHANIC TOLD ME THAT FORD ACTUALLY USES A DIFFERENT IGNITION COIL PART NUMBER NOW. I LEADS ME TO BELIEVE THAT FORD SHOULD STEP UP AND HAVE A RECALL FOR FAULTY PARTS. THEY CONTINUALLY TELL ME THAT IT IS NORMAL FOR THE PCM TO FAIL AT TIMES. HOW IS THAT POSSIBLE. SO THAT THEY CAN CONTINUE TO MAKE MONEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246335October 22, 2008
TIRES
I HAVE A 2006 ESCAPE HYBRID AND HAVE HAD TWO VALVE STEM FAILURES WHICH CAUSED SLOW TIRE LEAKS. I THINK FORD SHOULD RECALL MY VEHICLE AND REPLACE ALL THE VALVE STEMS AS THEY MAY FAIL WHEN I'M OUT IN THE MIDDLE OF NOWHERE WITH NO ONE TO REPAIR THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246254October 21, 2008
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I BOUGHT A FORD ESCAPE 2007. . JUST DRIVE 11,000 MILE AND A YEAR. THE FRONT TIRE IS LEAK AND HAVE TO REPLACED. UNBELIEVABLE *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246145October 20, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT HEARD A BANG AND NOTICED THAT THE REAR GLASS SUDDENLY EXPLODED. SHE CALLED THE INSURANCE COMPANY AND THE DEALER. A REPRESENTATIVE TOOK THE REAR GLASS DEFROSTER MECHANISM (THE CONTACT WAS UNCERTAIN OF THE COMPONENT'S FORMAL TERM). SHE SPOKE WITH THE MANUFACTURER AND THEY STATED THAT THERE WAS NO RELEVANT RECALL AND OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245810October 17, 2008
VISIBILITY
THE REAR WINDOW OF MY 2005 FORD ESCAPE HYBRID SHATTERED FOR NO APPARENT REASON WHILE I WAS DRIVING IT THIS MORNING. I WAS TRAVELING ON A PAVED ROAD DOING APPROXIMATELY 70 KMS/HOUR. I DID NOT HIT ANYTHING NOR WERE TEMPERATURES EXTREME. THE SOUND WAS LIKE A RIFLE GOING OFF AND GLASS SHATTERED EVERYWHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245713October 16, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE BACKING OUT OF A PARKING SPACE AT LOW SPEEDS, THE BACK-UP SENSOR ALARM DID NOT SOUND. THE CONTACT WAS UNAWARE OF OBSTACLES IN THE REAR OF THE VEHICLE DUE TO THE LOW SOUND OF THE ALARM. THERE WERE NO PRIOR WARNINGS. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND THEY STATED THAT THE BACK-UP SENSOR SPEAKERS WERE INSTALLED AND DESIGNED BY THE MANUFACTURER, LOCATED AT THE REAR OF THE VEHICLE. THE TECHNICIAN STATED THAT THE SPEAKERS COULD BE REPOSITIONED TO THE FRONT OF THE VEHICLE AT THE CONTACT'S EXPENSE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 50 AND CURRENT MILEAGE WAS 2,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245524October 15, 2008
STRUCTURE
PAINT PEELING OFF THE ROOF AND REAR TAILGATE OF VEHICLE. BROUGHT THE VEHICLE INTO THE DEALER. BODY SHOP INSPECTED AND REPORTED THAT IT NEEDED TO BE REPAINTED. INTERNET SEARCH SHOWS THAT THIS IS NOT AN UNCOMMON EVENT AND THAT IT HAS TO DO WITH IMPROPER PREP OR PARTS USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245613October 15, 2008
STRUCTURE:BODY
I BOUGHT MY 2005 ESCAPE NEW AND JUST RECENTLY (OCT 2008) I NOTICED ON TOP OF THE REAR LIFT GATE WHERE BOTH OF THE HINGES ARE THE PAINT IS PEALING OFF AND GETTING WORSE ALL THE TIME. IT STARTED OUT VERY SMALL RIGHT WHERE THE EDGE OF THE GATE IS ON TOP. BUT WITH TIME HAS STARTED TO PEAL OFF ON TOP OF THE LIFT GATE AS WELL. I HAVE SINCE STARTED LOOKING AT ALL THE 2004-2006 ESCAPES THAT I SEE PARKED AND EVERY SINGLE ONE, REGARDLESS OF COLOR, WITHOUT FAIL HAS THE PAINT PEALING AWAY IN THE SAME SPOT. I HAVE SPOKEN TO FORD MOTOR CO. AND THEY REFUSE TO HANDLE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245381October 14, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2006 FORD ESCAPE HEV. WHILE DRIVING 25 MPH, THE CONTACT ATTEMPTED TO STOP THE VEHICLE; HOWEVER, THE BRAKES DID NOT FUNCTION AND THE BRAKE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE IS CURRENTLY BEING DIAGNOSED BY THE DEALER. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE CURRENT AND FAILURE MILEAGES WERE 3,100. UPDATED 11/17/08 *CN UPDATED 11/21/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245263October 13, 2008
FUEL SYSTEM, GASOLINE
SATURDAY NIGHT OCTOBER 11TH. VEHICLE WAS DRIVEN TO A SHOPPING CENTER VERY CLOSE TO MY HOME AND UPON COMING OUT OF THE STORE THE ACCELERATOR (OR PEDAL) FELL TO THE FLOOR. AAA WAS CALLED AND THEY WERE ABLE TO TEMPORARY REPAIR TO THE PEDAL, WE DROVE THE VEHICLE BACK TO OUR HOME AND WE DID NOT USE THE VEHICLE UNTIL WE TOOK IT TO THE FORD DEALERSHIP, AND AFTER ANALYZE IT, IT WAS FOUND THAT IT WAS A "DEFECTIVE CABLE ASSEMBLY" AND A PART HAD TO BE ORDERED AND IS AT THE FORD DEALERSHIP WILL BE REPAIR TOMORROW. THIS IS SEVERE AND SAFETY SITUATION IF WE WERE ON THE ROAD AT THE MOMENT THAT HAPPENED IT COULD HAVE RESULTED IN A DEAD OR VERY SERIOUS INJURIES TO US AND OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245092October 10, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE BACKING OUT OF A PARKING SPACE AT LOW SPEEDS, THE PARKING SENSORS FAILED. THE ALARM DID NOT SOUND LOUD ENOUGH TO ALERT THE DRIVER. THE BACKUP SENSOR FAILURE OCCURS CONTINUOUSLY WHEN DRIVING IN REVERSE. THERE WERE NO WARNINGS PRIOR TO THIS FAILURE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND THEY STATED THAT THE SPEAKERS WERE LOCATED IN THE INTERIOR REAR OF THE VEHICLE, WHICH MAY CAUSE THE ALARM NOT TO SOUND AS LOUDLY. THE TECHNICIAN STATED THAT THE SPEAKERS COULD BE RELOCATED TO THE INTERIOR FRONT OF THE VEHICLE AT THE CONTACT'S EXPENSE. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 50 AND CURRENT MILEAGE WAS 2,200. UPDATED 11-19-08 *BF THE CONSUMER STATED THE PROBLEM HAS BEEN FIXED. UPDATED 11/19/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244703October 8, 2008
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC, SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE ROTORS WERE DEFECTIVE AND CAUSED THE BRAKE LINE TO BECOME FAULTY. HE NOTICED THAT THERE WERE NEW BRAKE LINES ON THE DEFECTIVE ROTORS AND WOULD NOT ALLOW HIS CHILD TO DRIVE THE VEHICLE. HE ALSO STATED THAT THERE WAS A DEFECTIVE BALL JOINT ON THE FRONT PASSENGER SIDE OF THE VEHICLE. IN ADDITION, THE ENGINE MALFUNCTIONED AFTER THREE HUNDRED MILES. THE USED CAR DEALER, FROM WHERE THE VEHICLE WAS PURCHASED, STATED THAT THEY WOULD PURCHASE A NEW MOTOR UNDER THE WARRANTY TO REPLACE THE NON-WORKING ENGINE. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 123,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244458October 6, 2008
AIR BAGS, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON 9-9-08 I WAS IN A FRONT END COLLISION, APPROXIMATELY 40MPH, AIRBAG DID DEPLOY, HOWEVER THE POWDER THAT CAME OUT WITH THE AIRBAG MADE MY FACE AND EYES BURN. MY 2005 FORD ESCAPE 4CYL. SUSTAINED MINIMAL DAMAGE ($5000.00). IT TOOK 3 WEEKS TO FIX, WHICH WAS NO BIG DEAL. YESTERDAY, 10-4-08, WHILE DRIVING HOME FROM WORK, MY ESCAPE WAS RUNNING FINE UNTIL I TURNED AND STARTED TO ACCELERATE TO GET UP TO SPEED (40MPH), MY ESCAPE TOOK THE PEDAL FROM MY FOOT AND LOCKED IT TO THE FLOOR, I HAVE BEEN ASKED BY SEVERAL PEOPLE IF I ACCIDENTALLY HIT THE CRUISE, AND ALL I REPLY WITH IS "IT DOESN'T HAVE CRUISE!" AS MY CAR STARTED TO SPEED UP I TRIED TO STOP, MY BRAKES WOULD ONLY KICK BACK OUT AT ME AND SINCE I WAS JUST IN A WRECK I WAS A LITTLE SCARED. I TURNED INTO A PARKING LOT AND DROVE IN CIRCLES UNTIL I COULD FIGURE OUT HOW TO STOP IT. I TRIED MY EBRAKE BUT IT DIDN'T WORK, I TRIED PULLING THE PEDAL UP, NO GOOD, I TRIED PUNCHING THE PEDAL WITH MY FOOT, NO GOOD. I DIDN'T WANT TO DO ANY DAMAGE TO THE TRANNY SO I DIDN'T TAKE IT OUT OF GEAR, FINALLY I DECIDED TO TRY SHUTTING IT OFF, IT SHUT OFF AND IS RUNNING FINE NOW. I AM CERTAIN THAT THIS IS A HUGE PROBLEM MAINLY BECAUSE I HAVE READ ALL OF THE POSTINGS FOR THIS CAR AND FOUND THAT MANY PEOPLE ARE HAVING PROBLEMS IN THIS AREA. YOU CAN BE CERTAIN THAT IF THIS HAPPENS AGAIN AND THERE ISN'T ANYTHING DONE TO FIX IT, I WILL GET RID OF IT AND STOP BUYING FORDS ALL TOGETHER. I AM VERY DISAPPOINTED THAT NO REAL ACTION HAS BEEN TAKEN WITH SO MANY OF THESE COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244405October 5, 2008
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
2005 FORD ESCAPE, 4CYL, AWD. BOUGHT IT NEW AND HAVE 70,000 MILES ON IT. GAS PEDAL KEEPS STICKING. TOOK IT BACK TO THE DEALER TEDD BRITT FORD THREE TIMES (WHICH HANDLES ALL OF MY SERVICE). THEY CAN NOT FIND THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244428October 5, 2008
TIRES, TIRES:TREAD/BELT
THE TIRES ARE WEARING UNEVENLY. THE SHOP THAT DOES THE WORK ON MY SUV SAYS THE TIRES ARE THE PROBLEM AND THEY HAVE SEE IT BEFORE ON OTHER ESCAPE SUVS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244139October 1, 2008
STRUCTURE:BODY
PAINT PEELING -- DELAMINATING -- FROM ROOF OF 2003 FORD ESCAPE XLT, COLOR CODE C2. AREA IS ABOVE JUNCTION OF ROOF AND WINDSHIELD. BODY SHOP VERIFIED CONDITION A RESULT OF BAD PRIMER. FORD NOTIFIED AS WELL AS TWO OKLAHOMA CITY-AREA DEALERS -- OVERALL FORD AND BOB MOORE FORD. NO RESOLUTION FROM FORD AS OF YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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