Ford Escape Complaints

29,499 consumer complaints on file.

#10256671January 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TOTAL TRANSMISSION COOLER FAILURE AT 48,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256470January 27, 2009
SERVICE BRAKES, HYDRAULIC
I HAVE AS 2001 FORD ESCAPE XLS THAT ALL FOUR BRAKE LINES ARE CRACKED ABOUT 3/4 OF THE WAY THROUGH, MAKING IT ALMOST EMINENT THAT THEY ARE GOING TO RUPTURE WITHIN A FEW WEEKS, DAYS EVEN. I UNDERSTAND ONE BRAKE LINE GOING OUT ONCE IN A WHILE, BUT WITH ONLY 126,000 I FIND IT UNBELIEVABLE THAT ALL FOUR LINES COULD BE LIKE THIS. IT MAKES ME WONDER JUST HOW MANY FORD'S ON THE ROAD ARE JUST ABOUT READY TO LOOSE THEIR BRAKE FUNCTION. SOUNDS LIKE A SERIOUS SAFETY ISSUE TO ME. I HAVEN'T REPLACED ANY OF THE LINES YET, BECAUSE NOBODY CARRIES THE PART. FORD TOLD ME TO GO TO THE LOCAL DEALER, ALREADY DID AND NO PART. SOMETHING IS VERY WRONG HERE. THIS IS MY COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256481January 27, 2009
VISIBILITY
MY REAR WINDOW OF MY FORD ESCAPE SPONATEOUSLY EXPLODED WHILE I WAS DRIVING ON THE HIGHWAY . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256342January 26, 2009
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE CONTACT NOTICED SMOKE COMING FROM THE GARAGE DOOR. UPON FURTHER INSPECTION, SHE NOTICED HUGE FLAMES UNDERNEATH THE VEHICLE. THE VEHICLE EXPLODED AND THE BACK OF THE HOUSE AND THE GARAGE DOOR WERE BLOWN AWAY AS A RESULT. PRIOR TO THE FAILURE, THE VEHICLE HAD NOT BEEN DRIVEN FOR TWO DAYS AND DISPLAYED NO SIGNS OF FAILURE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FLAMES. THE HOME AND THE VEHICLE WERE DESTROYED. THERE WERE NO INJURIES. THE INSURANCE COMPANY INSPECTED THE VEHICLE AND STATED THAT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER STATED THAT THEY WOULD FORWARD THE COMPLAINT TO THEIR ATTORNEY AND CALL THE CONTACT BACK WITH AN UPDATE. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10256387January 26, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING LESS THAN 40 MPH, THE CONTACT PLACED THE VEHICLE INTO DRIVE AND PROCEEDED TO DEPRESS THE ACCELERATOR PEDAL. THE PEDAL BECAME STUCK AND THE VEHICLE PROCEEDED FORWARD. SHE ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT THERE WAS NO RESPONSE. THE VEHICLE CRASHED INTO A PLOWED AREA OF SNOW. THERE WERE NO INJURIES. THE ROADS WERE NOT ICY AT THE TIME OF THE CRASH. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V574000 (VEHICLE SPEED CONTROL:CABLES), ALTHOUGH THE FAILURES WERE IDENTICAL. UPDATED 02-23-09 *BF UPDATED 02/24/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256422January 26, 2009
ENGINE AND ENGINE COOLING
VEHICLE'S # - 2001 FORD ESCAPE .EVERY MORNING I START THE CAR IT HESITATES TO STAY STARTED,(IDEALING) SOMETIMES THE CAR DOES SHUT OFF AND I HAVE TO RESTART THE CAR. I START OUT AND WHEN I GO TO BRAKE THE CAR HESITATES AND WANT TO SHUT OFF AT THE SAME TIME I LOSE MY BRAKES (THEY LOCK UP AND WILL NOT STOP...) THE CAR ALSO SOMETIMES SMELL HOT AFTER DRIVING. ONCE THE CAR HAS BEEN DRIVEN FOR A WHILE THE BRAKES SEEM TO WORK FINE BUT THERE IS STILL A HOT SMELL WHEN WE SHUT THE CAR OFF. I HAVE HAD THIS IN FOR SERVICE MORE THEN ONCE AND THEY HAD ME DO CERTAIN SERVICES ON THE CAR AND THIS STILL HAS NOT FIXED THE PROBLEM, I TOOK BACK IN AFTER SPENDING ENOUGH MONEY AND DOING THE SERVICE THEY SUGGESTED THE MECHANICS KEPT IT FOR A FEW DAYS AND THOUGHT THEY FIXED THE PROBLEM,BUT HERE WE ARE AGAIN(1 YR LATER) AND I'M BACK TO WHERE WE STARTED. I HAVE ALL THE PAPERWORK TO WHAT WAS DONE WITH THE CAR FOR THIS PROBLEM.. SERVICE WAS PERFORMED AS FOLLOWS A. REPLACE INTAKE GASKETS,SPARK PLUGS,DPFE SENSOR. B. FUEL FILTER. C. PERFORM BG PROFESSIONAL FUEL INJECTION CLEANING SERVICE. THE SECOND TIME IN FOR SERVICE- A. 100 DIAG MASS AIR FLOW METER=REC. TUNE UP = FILTERS ADVISE ON PENDG. CODES 0171-0174=POSS. INTAKE LEEK =REPLACE MAF SENSOR=CLEAR CODES. THIS WAS EVERYTHING THEY SUGGESTED WE DO AND NOW AS ITS COLD I'M HAVING THE SAME PROBLEM AS I DID LAST FEBRUARY. ($2000.00 LATER) I WOULD REALLY LIKE TO HAVE THE SITUATION FIXED BEFORE I CAN'T STOP THE NEXT TIME. THANK YOU FOR YOUR TIME... MRS. LESLIE A. WEARY *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256265January 25, 2009
VISIBILITY:REAR WINDOW WIPER/WASHER
WENT TO PULL CAR OUT OF GARAGE AND FOUND THAT THE REAR WINDOW HAD EXPLODED. FOUND PARTS OF THE WINDOW MORE THAN 20 FEET FROM CAR. THE CAR HAS NOT BEEN DRIVEN FOR A COUPLE OF DAYS. NOTHING HAD FAILED OR HIT THE WINDOW TO HAVE CAUSED THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256083January 23, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2008 FORD ESCAPE THAT I HAVE HAD TRANSMISSION PROBLEMS AND WHEN PUT INTO REV. IT WOULD SLIP AND OR CHATTER. WHEN I BROUGHT IT INTO THE DEALERSHIP THEY STATED TO ME THAT THEY CAN NOT GET IT TO DO WHAT IT DID FOR ME. THIS HAPPEN FOR A FEW DAYS. IT STARTED TO DO IT WHEN IT GETS COLD OUTSIDE AND AFTER DRIVING IT. I HAVE 333000 MILES ON IT AND DO A LOT OF OUT OF TOWN DRIVING. I WOULD LIKE IT FIXED BEFORE IT LEAVES ME STRANDED OUT OF TOWN. THE DEALERSHIP HAS HAD IT FOR A WEEK NOW AND STILL CAN NOT FIND A PROBLEM WITH IT. IT IS HARD TO BELIEVE THAT THERE IS NO CODE SET FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256132January 23, 2009
SEAT BELTS, AIR BAGS
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT NOTICED THAT THE AIR BAG WARNING INDICATOR WOULD CONSTANTLY ILLUMINATE ON THE INSTRUMENT PANEL. THE AUTO SHOP REPLACED THE SEAT BELT PRE-TENSIONER CONNECTORS AT THE COST OF $480.48. THERE HAD BEEN NO OTHER FAILURES SINCE THE REPAIR. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 91,731. UPDATED 02/24/09. *LJ UPDATED 02/26/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256030January 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 FORD ESCAPE WITH 30,000 MILES NEEDED AUTOMATIC TRANSMISSION REPLACED. OUT OF WARRANTY BECAUSE OF AGE. I PAID OVER $4K TO HAVE IT REPLACED. FORD REFUSED TO COMPENSATE FOR OBVIOUS MANUFACTURING / DESIGN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255844January 21, 2009
LATCHES/LOCKS/LINKAGES
ON OCCASION THE DRIVERS DOOR AND BACK PASSENGER DOOR LATCHES WILL NOT RELEASE TO ALLOW DOOR TO OPEN WHEN PULLING HANDLE TO OPEN. MULTIPLE ATTEMPTS ARE REQUIRED TO HAVE DOOR OPEN. NOW, FRONT PASSENGER LATCH WILL NOT RELEASE AT ALL, CAUSING THE DOOR TO NOT BE USABLE. I SPOKE WITH FORD AT 18003923673 AND WAS TOLD THEY WERE NOT WILLING TO DO ANYTHING TO HELP FIX THE PROBLEM. I AM CONCERNED THAT MY YOUNG CHILDREN, WHO RIDE IN THE BACK, WILL NOT BE ABLE TO GET OUT OF THE VEHICLE. IF WE WERE EVER IN AN ACCIDENT EMERGENCY HELP MAY NOT BE ABLE TO REACH THEM IN A TIMELY MANNER AND THE CHILDREN MAY BECOME TRAPPED. IN THE EVENT THAT THE FRONT DOOR WOULD NOT LONGER OPEN THE PASSENGER , MYSELF, HAD TO CLIMB OVER THE SEATS TO GET OUT OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255926January 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE FEELS LIKE IT DOES NOT WANT TO SHIFT INTO GEAR WHEN IT IS PUT INTO REVERSE. THE WHOLE VEHICLE IS "CHUGS" OR SHAKES WHEN IT IS REVERSING AT SLOW SPEEDS. HAS BECOME WORSE WITH TIME. VEHICLE PURCHASED MAY 2008 AND HAS 14,000KM. CURRENTLY IN THE DEALERSHIP AND THEY ARE REPLACING THE ENTIRE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255708January 20, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, STEERING, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. WHEN THE FAILURE OCCURRED, THE STEERING COLUMN LOCKED AND PREVENTED THE CONTACT FROM CONTROLLING THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPAIRED THE TORQUE CONVERTER. THE FAILURE RECURRED SEVERAL MONTHS LATER. THE DEALER IS CURRENTLY DIAGNOSING THE VEHICLE TO DETERMINE THE CAUSE OF THE FAILURE. ALL OF THE REMEDIES TO DATE HAVE BEEN INSUFFICIENT IN CORRECTING THE FAILURE. THE FAILURE MILEAGE WAS 21,731 AND CURRENT MILEAGE WAS 22,000. THE TRANSMISSION WAS JERKING AND SHIFTING HARD. WHEN COMING TO A STOP IT MADE A SOUND LIKE TWISTING METAL AND THE BRAKES POPPED AND JERKED, WHEN ACCELERATING IN A CURVE. THERE WAS NO RESPONSE FROM THE VEHICLE WHEN THE ACCELERATOR WAS APPLIED. THE VEHICLE ALSO PULLED TO THE LEFT. THE CONSUMER ALSO STATED THE VEHICLE STALLED WHILE DRIVING 70 MPH. THE OVERDRIVE LIGHT ILLUMINATED FOR NO REASON, THE AUTOMATIC DOOR LOCKS DID NOT WORK PROPERLY, THEY WOULD LOCK AND UNLOCK AT WILL WHILE THE CONSUMER WAS BACKING UP. UPDATED 02/05/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255551January 19, 2009
STRUCTURE
WE OWN A 2003 FORD ESCAPE SUV. THE PAINT IS PEELING OF THE BACK TAILGATE. THIS CAR HAS BEEN GARAGE AND ONLY HAS 80,000 MILES. THIS PAINT SHOULD NOT PEEL OFF LIKE THIS. THE DEALER SAID I COULD PAY $300 TO HAVE IT REPAINTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255406January 17, 2009
VISIBILITY:REAR WINDOW WIPER/WASHER
REPORTING AN EXPLODING BACK WINDOW ISSUE ON A 2004 FORD ESCAPE. ONCE IN 2005 AND NOW AGAIN IN 2009. THE ONLY THING BOTH TIMES HAD IN COMMON WAS THE RUNNING OF THE REAR WINDOW DEFROSTER. FORD HAS NO RECALLS OR BULLETINS AND WILL NOT PAY FOR SECOND REPAIR AS IT IS OUT OF WARRANTY. I AM CONCERNED FOR THE SAFETY OF PEOPLE DRIVING THESE VEHICLES AND PASSENGERS THEY MAY HAVE. THERE IS NO REASON FOR THIS TO HAPPEN ONCE BUT TWICE IS NOT ACCEPTABLE. I WAS GIVEN NOTHING FOR MY TROUBLE AND THEY ARE NOT RESEARCHING THIS DEFECT. OH WAIT, I GOT A FREE OIL CHANGE. THE DEALERSHIP I WAS DEALING WITH WAS AWESOME...BUT THE CORRESPONDENCE FROM FORD MOTOR LEAVES A LOT TO BE DESIRED! SOMEONE NEEDS TO CHECK INTO THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255417January 17, 2009
VEHICLE SPEED CONTROL
THROTTLE CABLE WOULD NOT RETURN TO IDLE POSITION WHILE AT HIGHWAY SPEED. HAVE HAD NUMEROUS PROBLEMS WITH THROTTLE AND RELATED COMPONENTS RECENTLY VEHICLE HAS BEEN TOWED 3 TIMES IN TWO WEEKS BECAUSE THROTTLE BECOMES STUCK WIDE OPEN AND IS HAZARDOUS TO DRIVE. RECALL ON THROTTLE CABLE WAS COMPLETED 3 YEARS PRIOR. BOTTOM LINE IS $1,000 PLUS DOLLARS LATER ON A FOUR YEAR OLD VEHICLE WITH 60,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255420January 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION ISSUES. DOESN'T CATCH INTO REVERSE GEAR AND CANNOT GO IN REVERSE. SHIFTS INTO WHAT FEELS LIKE SECOND GEAR AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255158January 15, 2009
VEHICLE SPEED CONTROL
FORD ESCAPE-ACCELERATOR PEDAL STICKING; APPEARS ISOLATED TO COLD WEATHER. INITIAL EXTRA PEDAL FORCE IS NECESSARY TO PUSH THROUGH "STICKING" IN ORDER TO ATTAIN DESIRED SPEEDS. THIS CAUSES MORE THAN DESIRED ACCELERATION, AND SPEED. NOT SAFE; ESPECIALLY ON SNOW, ICED SURFACES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255005January 14, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE VEHICLE BEGAN SMOKING AND THEN CAUGHT FIRE. THE FRONT END OF THE VEHICLE QUICKLY BECAME ENGULFED IN FLAMES. SHE ATTEMPTED TO UTILIZE A HOME FIRE EXTINGUISHER; HOWEVER, THE FIRE WOULD NOT GO OUT. THE ENTIRE FRONT END OF THE VEHICLE WAS DESTROYED. THE CONTACT IS AWAITING TO HEAR IF THE INSURANCE COMPANY WILL CLASSIFY THE VEHICLE AS DESTROYED. A POLICE REPORT WAS FILED. SHE IS ALSO AWAITING AN INVESTIGATOR FROM THE FIRE DEPARTMENT TO DETERMINE THE ORIGIN OF THE FIRE. THE FIRE DEPARTMENT STATED THAT THE SMELL WAS SIMILAR TO THAT OF AN ELECTRICAL FIRE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10255078January 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS PULLING OUT ONTO A MAIN HIGHWAY AND MY CAR JERKED AS I PRESSED ON THE ACCELERATOR AND NEXT THING I KNOW I AM IN THE MIDDLE OF THE HIGHWAY AND MY CAR DOES NOT GO FORWARD, JUST STOPS AND STILL RUNNING WHILE TWO HUGE TRUCKS ARE COMING FROM BOTH DIRECTIONS, THINKING QUICKLY, I THOUGHT THE CAR MAY HAVE REVERSE. WELL, THANK GOD IT DID AND REVERSE I WENT. I HAD TO DRIVE HOME IN REVERSE AND CALL CHAPMAN FORD TO COME AND PICK IT UP. MY VEHICLE IS STILL THERE AND THEY HAVE TO TAKE OUT THE WHOLE TRANSMISSION. I AM VERY SHAKEN AND AM TOO SCARED TO GET BACK INTO THE CAR. I HAVE NEVER FELT LIKE THIS BEFORE AND HAVE ALWAYS BOUGHT A FORD FOR SAFETY REASONS, BUT THIS HAS MADE ME FEEL VERY, VERY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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