Ford Escape Complaints

29,499 consumer complaints on file.

#10258804February 16, 2009
ENGINE AND ENGINE COOLING, POWER TRAIN
WHILE DRIVING, USUALLY FIRST THING IN MORNING, THE RPM'S WILL REV UP TO APPROX. 2000. THE VEHICLE BECOMES HARDER TO STOP... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258757February 16, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
HAVE A 2008 ESCAPE WITH 15,500 MILES AND IT BEGAN SHIFTING HARD. TOOK A SHORT TRIP AND PROBLEM WORSENED. HUSBAND NOTED TRANSMISSION FLUID LEAKING, RIGHT PASSENGER SIDE. TOOK VEHICLE TO SHOP AND THEY DETERMINED THE TRANSMISSION COOLER NEEDED REPLACED. STILL UNDER WARRANTY SO THERE WAS NO COST TO ME OTHER THAN A DAY WITHOUT MY VEHICLE AND SHOP WAS EXCELLENT IN CLEANING MY VEHICLE FROM ALL THE TRANSMISSION FLUID SPLATTERS. GREAT SERVICE BUT THIS PROBLEM ON SO MANY OF THESE VEHICLES SHOULD BE A RECALLED ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258786February 16, 2009
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I HAVE A 2006 FORD ESCAPE THAT HAS THE GAS PEDAL STICKING ALL THE TIME AND IT'S GOING TO KILL MY FAMILY OR SOMEONE ELSE'S IF WE CAN'T FIGURE OUT WHAT IS WRONG. I SEE THAT FORD RECALLED THE SAME PROBLEM FOR 2004 AND 2005 MODELS BUT WILL NOT ACKNOWLEDGE THE 2006 MODELS. IT STARTED WHEN I BOUGHT IT SOMETIME IN 2006 AND IS STILL HAVE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258706February 15, 2009
VISIBILITY
REAR WINDSHIELD EXPLODED WHILE PARKED IN DRIVEWAY OVERNIGHT IN UPPER 20'S DEGREE WEATHER. THERE WAS NO EVIDENCE OF VANDALISM, ACCORDING TO POLICE REPORT. WINDOW BROKE FOR NO APPARENT REASON OR FAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258717February 15, 2009
STRUCTURE:BODY
PAINT PEELING ON LEFT SIDE OF MY FORD ESCAPE 2003. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258638February 14, 2009
VISIBILITY
I WAS DRIVING HOME THE TEMP WAS ABOUT 25 DEGREES AND MY BACK WINDOW EXPLODED , NOTHING HIT IT JUST SHATTERED INTO 1000 PIECES. THE SOUND SCARE THE PROVERBIAL .... OUT OF ME . THE REAR DEFROST HAD BEEN ON EARLIER BUT I HAD SHUT IT OFF 5 MINUTES PRIOR TO INCIDENT. I HAD GLASS REPLACED, WHICH WAS COVERED BY MY INSURANCE , BUT I HAD TO PAY FOR THE COST OF WIPER MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258648February 14, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I WAS ON MY WAY TO WORK 7AM. IT WAS SNOWING LIGHTLY AND I BRIEFLY TURNED ON THE REAR WINDOW DEFROSTER TO MELT THE SNOW. APPROXIMATELY 1 MILE FROM HOME I TURNED OFF THE DEFROSTER WHILE SITTING AT A RED LIGHT AND HEARD AN EXTREMELY LOUD POP. I LOOKED AROUND AND DID NOT OBSERVE ANYTHING UNUSUAL. WHEN I LOOKED IN MY REARVIEW MIRROR I SAW THE DEFROSTER WIRES HANGING WITH PIECES OF GLASS ATTACHED AND THE REAR WINDSHIELD WIPER MOTOR ASSEMBLY HANGING BY A THREAD, I REALIZED THE LOUD NOISE WAS MY REAR WINDSHIELD EXPLODING. I HEADED BACK HOME TO ARRANGE TO HAVE THE GLASS REPLACED - FINAL COST $369.15. THE REAR WIPER MOTOR WAS DAMAGED DURING THE EXPLOSION. AFTER THE WINDSHIELD WAS REPLACED IT MADE A LOUD VIBRATING NOISE THAT WAS NOT THERE BEFORE. RESEARCH ON THE INTERNET INDICATES THAT OTHER FORD ESCAPE (04, 05 & 06) OWNERS HAVE EXPERIENCED THE SAME EXACT POTENTIALLY DANGEROUS OCCURRENCE. THESE COMPLAINTS CAN BE VIEWED AT: WWW.CARCOMPLAINTS.COM I CALLED FORD OWNER SERVICES AT 800-392-3673 AND FILED A FORMAL COMPLAINT. THEY TOLD ME THE VEHICLE WAS OUT OF WARRANTY AND NO RECALL ISSUED BUT I SHOULD BRING THE VEHICLE TO FORD DEALER FOR INSPECTION AND THE DEALER WOULD DECIDE IF REPAIR EXPENSE WOULD BE COVERED. THE FORD DEALER TOLD ME THE VEHICLE WAS OUT OF WARRANTY AND NO RECALL WAS ISSUED AND THAT FORD MOTOR WOULD DECIDE IF REPAIR EXPENSE WOULD BE COVERED. DEALER TOLD ME THAT FORD WILL NOT COVER ANY OF THE REPAIR EXPENSES. THE NEW WINDSHIELD WIPER MOTOR WILL COST $150 FOR THE PART AND $50 TO INSTALL. I AM CONCERNED THAT IF THE DAMAGED MOTOR IS NOT REPLACED, IT COULD CAUSE A MAJOR ELECTRICAL PROBLEM NOT TO MENTION THE SAFETY ISSUE OF NOT BEING ABLE TO SEE OUT OF THE TAILGATE WINDOW. THE DEALER OFFERED TO CHARGE ME ONLY FOR THE PART AND ABSORB THE LABOR TO INSTALL MOTOR. FOR OBVIOUS REASONS THIS SHOULD BE A RECALL AND FORD SHOULD BE HELD RESPONSIBLE FOR THE REPAIRS; NOT THE CONSUMER WHO UNKNOWINGLY PURCHASED A DEFECTIVE AND DANGEROUS PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258668February 14, 2009
SERVICE BRAKES, HYDRAULIC
I STARTED THE CAR, AND THE ABS AND BRAKE WARNING LIGHTS CAME ON. HOWEVER, THE BRAKES SEEMED TO FUNCTION NORMALLY. AFTER I DROVE 1/4 MILE, I APPROACHED A TRAFFIC LIGHT, AND THE BRAKES DID NOT WORK. I WAS ABLE TO STOP BY GETTING ONTO THE SHOULDER AND PRESSING THE BRAKE TO THE FLOOR. IT TOOK ABOUT 100 YARDS TO STOP STARTING AT 35 MPH. WHEN I RESTARTED THE CAR, THE BRAKES APPEARED TO WORK, AND I DROVE SLOWLY TO MY DESTINATION. WHEN LEAVING THE DESTINATION, I HAD THE SAME PROBLEM, BUT I REALIZED THAT THE BRAKES DID NOT WORK WHILE IN THE PARKING LOT. AFTER RESTARTING THE CAR TWICE, THE BRAKES WORKED, AND I WAS ABLE TO DRIVE IT TO THE DEALER. THE BRAKE WARNING LIGHT CAME ON WHILE DRIVING, BUT THE BRAKES SEEMED TO WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258569February 13, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2008 FORD ESCAPE IS CURRENTLY AT 16000 MILES AND I HAVE NOTICED FOR ABOUT A WEEK THAT THE TRANSMISSION HAS BEEN SLIPPING. THEN WHEN I PUT IT INTO REVERSE, IT SOUNDS LIKE IT IS GOING TO STALL BUT DOESN'T. HOWEVER, WHEN THEN GOING INTO DRIVE MY CAR HAS STALLED 4 TIMES. I TOOK IT TODAY AND THAT WAS THE SECOND CAR TODAY BROUGHT IN FOR THE SAME PROBLEM. THEY AUTOMATICALLY SAID IT WOULD TAKE A COUPLE OF DAYS AND GOT ME A RENTAL CAR TILL TUESDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258431February 12, 2009
SUSPENSION
WHEN STANDING AT THE REAR OF THE VEHICLE IT HAS A NOTICEABLE LEAN TO THE DRIVERS' SIDE (BOTH FRONT AND REAR) OF ALMOST 1/2 INCH. THERE HAVE BEEN NO MODIFICATIONS DONE, TIRES ARE ALL THE SAME SIZE AND PROPERLY INFLATED AND IT DOESN'T MATTER IF THE TANK IS FULL OR EMPTY. DEALER ACKNOWLEDGES THE PROBLEM BUT IS UNWILLING TO PURSUE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258046February 9, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 40 MPH, THE VEHICLE SLOWED DOWN BUT WOULD NOT COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT APPLIED THE EMERGENCY BRAKE, BUT THE VEHICLE STILL FAILED TO STOP. HE WAS FORCED TO CRASH INTO A SNOW PILE IN ORDER TO STOP THE VEHICLE. THE CONTACT WAS NOT INJURED AND THE VEHICLE DID NOT SUSTAIN ANY DAMAGE. PRIOR TO THE FAILURE, THE ACCELERATOR PEDAL BECAME STUCK. THE CONTACT WAITED A WHILE BEFORE THE ACCELERATOR PEDAL RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND INSPECTED BY A TECHNICIAN, WHO DETERMINED THAT THE THROTTLE CABLE WAS FAILING. THE COST FOR THE REPAIR WOULD BE $300. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 68,000 AND CURRENT MILEAGE WAS 70,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10257928February 6, 2009
POWER TRAIN
LETTER ON BEHALF OF CONSTITUENT RE HIS 2005 FORD ESCAPE WHICH HAS 45,200 MILES AND IN NEED OF A TRANSMISSION REPLACEMENT. *NJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257620February 5, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CATALYTIC CONVERTERS (ALL3) HAVE GONE BAD, VEHICLE HAS ONLY 90,000 MILES ON IT, VEHICLE BEGAN MISS FIRING SHORTLY AFTER PURCHASE A YEAR AGO. HOWEVER, DEALERSHIP MECHANICS COULD NOT FIND ANYTHING WRONG. AT TIMES EXHAUST IS CIRCULATED BACK INTO VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257482February 4, 2009
STRUCTURE
PAINT BLISTERING AND PEELING ABOVE THE WINDSHIELD ON ROOF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257490February 4, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 FORD ESCAPE. FOR THE PAST FOUR WEEKS, THE VEHICLE HAS BEEN ACCELERATING ON ITS OWN. THE CONTACT STATED THAT THE VEHICLE BARELY MOVES WHEN THE ACCELERATOR PEDAL IS DEPRESSED. AFTER APPROXIMATELY 40 SECONDS, WHILE HER FOOT IS STILL ON THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATES EXTREMELY FAST AUTOMATICALLY. THE CONTACT WAS INFORMED THAT THE THROTTLE WAS THE CAUSE OF THE FAILURE. THE VEHICLE IS CURRENTLY NOT BEING DRIVEN DUE TO THE SAFETY ISSUE. SHE FEELS THAT THE MANUFACTURER SHOULD PERFORM THE NECESSARY REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257233February 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I BROUGHT MY 2008 FORD ESCAPE INTO THE DEALERSHIP AFTER NOTICING IT WAS LEAKING TRANSMISSION FLUID TOWARD THE FRONT PASSENGER-SIDE OF THE CAR. DEALER DIAGNOSED THE CAR WITH NEEDING A REPLACEMENT OF THE TRANSMISSION COOLER AT A TOTAL COST OF $1,142. MY ESCAPE WAS PURCHASED IN JUNE OF 2007 AND HAS JUST GONE OUT OF WARRANTY HAD JUST OVER 40,000 MILES WHEN FLUID STARTED LEAKING. TSB 08-5-7 WAS ISSUED FOR THIS EXACT ISSUE. DEALERSHIP OFFERED 60 (FORD)/40 (ME) SPLIT OF COST, BUT I THINK THIS SHOULD BE RECALLED SINCE IT IS ADMITTEDLY A DESIGN FLAW. I'VE ALSO READ OF MANY OTHERS HAVING THE SAME EXPERIENCE. FORD SHOULD DO THE RIGHT THING AND ISSUE A RECALL FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257257February 2, 2009
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, SERVICE BRAKES, HYDRAULIC
MY 2001 FORD ESCAPE ALARM STARTED GOING OFF IN MY DRIVEWAY, UPON INVESTIGATION THERE WAS SMOKE BILLOWING OUT FROM UNDER THE HOOD. WE OPENED THE HOOD AND USED THE FIRE EXTINGUISHER ON THE ABS BRAKE MODULE/WIRING HARNESS UNDER THE MASTER CYLINDER. THE VEHICLE WAS TOWED TO FORD MOTOR COMPANY, ALLSTATE INSURANCE STATES THE FIRE WAS CAUSED BY THE HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE. I HAD COMPLETED THE RECALL FOR THIS PART IN FEBRUARY OF 2008, 10 MONTHS LATER MY VEHICLE CATCHES ON FIRE. THE REPAIRS COMPLETED AT FORD SINCE THE FIRE HAVE BEEN TO REPLACE THE WIRING HARNESS, THE HYDRAULIC ANTILOCK CONTROL UNIT/MODULE AND OTHER AFFECTED BURNT PARTS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10256708January 29, 2009
VISIBILITY
I HAVE A 2008 FORD ESCAPE. THE PROBLEM CONCERNS THE WIPERS. EACH TIME IT HAS SNOWED AND WE HAVE NEEDED TO DRIVE IN IT, SNOW AND ICE BUILDS UP ON THE MIDDLE 2/3RDS OF THE BLADE LIFTING IT ENOUGH SO THE BLADE DOES NOT MAKE CONTACT AND CLEAN THE WINDSHIELD. I CALLED THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE AND ASKED FOR "WINTER BLADES", I WAS TOLD THAT WAS NOT AVAILABLE, I THEN ASKED IF THEY COULD PUT DIFFERENT ARMS ON OUR VEHICLE SO IT COULD ACCEPT "REGULAR" WIPERS, I WAS AGAIN TOLD NO. THE WIPER IS CALLED A CONTOUR WIPER AND WHAT BOTH THE DEALERSHIP AND FORD MOTOR CONSUMER LINE HAVE TOLD ME, THERE IS NO OTHER WIPER ARM OR BLADE THAT WILL FIT THIS VEHICLE. OK, NOW THE DANGER FACTOR ARISES WHEN DRIVING IN SNOWY CONDITIONS, THE BLADE LOOSES CONTACT WITH THE WINDSHIELD, HENCE THE WINDSHIELD BUILDS UP SNOW AND ICE AND VISIBILITY IS NEAR ZERO. THE ONLY WAY TO CLEAN IT IS TO STOP, NO MATTER WHERE YOU ARE AND CLEAN IT, AND THIS IS NOT EASY ON A VERY BUSY HIGHWAY, PROBLEM IS, WHEN YOU LOSE VISIBILITY, YOU HAVE NO CHOICE BUT TO STOP WHEREVER YOU ARE. THE DESIGN IS SO POOR AND I CAN NOT BELIEVE IN ANY TESTING THAT THIS DID NOT ARISE. AND TO DESIGN AND PUT SUCH A LIMITED AVAILABILITY PRODUCT ON A VEHICLE THAT CAUSES SUCH A DANGEROUS CONDITION IS TOTALLY UNACCEPTABLE. THEY DO NOT HAVE A SINGLE OPTION FOR A CONSUMER TO REPLACE THESE WIPERS EXCEPT WITH THE EXACT SAME DANGEROUS PRODUCT. I WOULD LIKE TO KNOW HOW I MAY GET FORD TO TAKE A RETURN ON THIS VEHICLE OR TO REPLACE THIS WIPER. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256871January 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WOULD NOT GO IN REVERSE AFTER DRIVING ABOUT TEN MILES. SUB ZERO WEATHER, VEHICLE WAS PARKED IN HEATED GARAGE. IT WORKED OK OUT OF GARAGE, AFTER DRIVEN FOR THE TEN MILES REVERSE SLIPPED BADLY. POWERTRAIN LIGHT ON DEALER CHECKED FOR CODES AND CODE READ AS UNKNOWN PROBLEM. TRANSMISSION NOW HAS DELAYED ENGAGEMENT INTO REVERSE. DEALER CHECKED FLUID AND IT IS BURNT, AGAIN NO KNOWN CODES YET LIGHT IS STILL ON. VEHICLE IS 4 CYLINDER WITH 4 WHEEL DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256620January 28, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL*THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP BECAUSE THE EMISSIONS INDICATOR WAS ILLUMINATED. THE REPAIR SHOP KEPT THE VEHICLE FOR TWO WEEKS DUE TO THE PARTS THAT NEEDED TO BE ORDERED. WHEN THE GASKET WAS INSTALLED IN THE VEHICLE, THE ENGINE BECAME VERY HOT AND THE CORKING (USED TO SEAL THE GASKET) MELTED ONTO THE CATALYTIC CONVERTER. THE DEALER STATED THAT THE FAILURE WAS DUE TO THE CATALYTIC CONVERTER AND WOULD COST $3,700 JUST TO START THE VEHICLE AND DETERMINE WHAT OTHER MALFUNCTIONS WERE OCCURRING. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 70,000 AND FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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