Ford Escape Complaints

29,499 consumer complaints on file.

#10372078December 22, 2010
VISIBILITY:GLASS, SIDE/REAR
2006 FORD ESCAPE XLT - LIKE MANY OTHERS, MY REAR WINDOW SHATTERED FOR NO REASON. HAD GLASS/REAR WIPER REPLACED BUT WAS THEN BLOWING FUSES. SO NOW HAVE TO HAVE THE REAR WIPER MOTOR REPLACED ON TOP OF THE GLASS. I HAVE READ SEVERAL COMPLAINTS OF SAME ISSUE BUT STILL NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372800December 22, 2010
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
ON 3/17/2009, AFTER WASHING THE VEHICLE AT A CAR WASH, THE SERVICE ENGINE SOON LIGHT CAME ON. THE VEHICLE LATER STOPPED RUNNING AND WAS TOWED TO THE DEALERSHIP. THEY HAD IT FOR 3 DAYS AND SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT. WE WERE CHARGED WITHOUT PRIOR NOTIFICATION. ON 9/01/2010, THE FUEL FILTER WAS REPLACED AT THE SAME DEALERSHIP. ON THE WAY HOME, THE VEHICLE BEGAN TO OVERHEAT. IT STOPPED RUNNING IN TRAFFIC AND WE WERE ALMOST HIT. IT WAS TAKEN TO THE LOCAL FORD DEALER ON 9/07/2010 TO BE LOOKED AT AT THE ADVICE OF FORD. THEY FOUND A FAULTY WATER PUMP, REPLACED IT AND A FILTER, AND WE WERE TOLD THE PROBLEM WAS FIXED. ON 9/09/2010, THE VEHICLE ONCE AGAIN OVERHEATED, STRANDING US AGAIN. IT WAS RETURNED TO THE DEALER, WHERE THEY RESET THE COMPUTER AND AGAIN TOLD US IT WAS FIXED. ON 11/23/2010, IT WAS RAINING AND AGAIN THE VEHICLE STALLED, BUT WE WERE ABLE TO RETURN HOME. ON 12/17/2010, THE REPAIR ENGINE SOON LIGHT CAME ON, AND WE HAVEN'T DRIVEN IT SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372144December 22, 2010
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE ACCELERATOR ON MY 2005 ESCAPES GETS STUCK WHILE DRIVING ON THE HIGHWAY, AND ON CITY STREETS. I WAS TURNING LEFT ONTO A 45MPH MAIN STREET WHEN THE PEDAL JAMMED AND I GOT STUCK IN THE MIDDLE OF THE ROAD. I COULD NOT PUSH IT DOWN. FORTUNATELY, THE ONCOMING TRAFFIC WAS FAR ENOUGH AWAY THAT IT SLOWED DOWN BEFORE CAUSING AN ACCIDENT. THE SAME STICKING PROBLEM HAS HAPPENED WHILE DRIVING DOWN THE INTERSTATE. I PRESS THE ACCELERATOR TO KEEP WITH THE FLOW OF TRAFFIC, BUT IT SOMETIMES FEELS LIKE IT'S LOCKED IN POSITION AND WILL NOT MOVE. THIS IS CAUSING DANGEROUS SCENARIOS. BY DOING RESEARCH, IT APPEARS THE FORD ESCAPES HAVE BEEN HAVING A SIMILAR PROBLEM SINCE 2001. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372149December 22, 2010
VEHICLE SPEED CONTROL
THE ACCELERATOR ON MY 2006 FORD ESCAPE HAS BEEN STICKING ON NUMEROUS OCCASIONS. IT FEELS LIKE IT LOCKS IN POSITION AND I CANNOT DEPRESS IT. THE FIRST INCIDENT HAPPENED WHEN I BACKED OUT OF A PARKING SPOT. IT WORKED FINE IN REVERSE, BUT WHEN I SWITCHED GEARS IT WOULD NOT GO FORWARD. WHEN I FINALLY GOT IT TO WORK, I TRAVELED ABOUT TWENTY FIVE FEET AND THEN IT LOCKED UP AGAIN. YOU NEVER KNOW WHEN THE ACCELERATOR IS GOING TO STICK. THIS CAN PROVE TO BE VERY DANGEROUS MY SON CALLED THE DEALERSHIP REGARDING THE PROBLEM, BUT THEY SAID MY CAR IS NO LONGER UNDER WARRANTY. IT APPEARS TO BE AN EXPENSIVE FIX, AND I'VE READ ABOUT MANY, MANY PEOPLE WHO ARE SUFFERING WITH THE SAME DEFECTS. IT SEEMS IT'S BEEN AN ONGOING THING SINCE 2001. MY HUSBAND IS CURRENTLY EXPERIENCING THE SAME ACCELERATOR PROBLEMS WITH HIS 2005 FORD ESCAPE. WE'VE CURRENTLY FILED A COMPLAINT REGARDING THAT VEHICLE ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372004December 21, 2010
VEHICLE SPEED CONTROL
2008 FORD ESCAPE FAILURE TO EXCEL OR STICKING WHEN PUSHING THE GAS PEDAL. AFTER HAPPENING TOO MANY TIMES, AND SCARES US TO USE THE CAR WE TOOK IT IN FOR REPAIRS. ACCORDING TO WARRANTY, THIS IS NOT COVERED YET THERE WAS NO REGULAR MAINTENANCE NEEDED OR REQUIRED ON THE GAS PEDAL. THEY WEREN'T GOING TO HONOR OUR EXTENDED WARRANTY UNTIL WE SHOWED THEM NUMEROUS ONLINE EMAILS OF OTHERS HAVING THE SAME PROBLEM. WE HAD TO PAY $100 DEDUCTIBLE FROM OUR EXTENDED WARRANTY POLICY. WE FEEL THEY AREN'T TELLING THE GENERAL PUBLIC THIS IS A PROBLEM WITH THIS PARTICULAR VEHICLE. WE FEEL THIS IS A SERIOUS SAFETY ISSUE AND NEEDS A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371795December 20, 2010
LATCHES/LOCKS/LINKAGES, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:ENGINE
DOOR LOCKS ARE NOT UNLOCKING PROPERLY. CONTACTED FORD ABOUT PROBLEM AND THEY INFORMED MOE TO PUT GREASE ON IT THIS DID NOT WORK. FORD ESCAPE TRIES TO QUITE WHILE RUNNING. REPLACED HOSES AND PLUGS AND PROBLEMS STILL GOING ON. FORD ESCAPE DOES NOT WANT TO STOP PROPERLY WITH NEW BRAKES OR BRAKES THAT ARE ONLY 10 TO 20 PERCENT WORN. ALSO LEAKS BRAKE FLUID HAVE BEEN UNABLE TO LOCATE LEAK ON ESCAPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371874December 20, 2010
VISIBILITY
I WAS DRIVING ON THE INTERSTATE, TRAFFIC WAS CRAWLING, IT WAS SNOWING. ALL OF A SUDDEN MY REAR WINDOW EXPLODED. SOUNDED LIKE A GUNSHOT. MY HUSBAND WAS DRIVING, SO I TURNED TO LOOK OUT THE BACK TO SEE WHAT HAPPENED, AND LOW AND BEHOLD, MY REAR WINDOW WAS SHATTERED (MOSTLY ON THE INSIDE OF THE CAR) AND ALL OTHER NON-GLASS PARTS WERE HANGING IN MIDAIR. THIS IS THE FIRST TIME WE HAD EVER HAD ANYTHING LIKE THIS HAPPEN, AND WE GOT OFF AT THE NEXT EXIT TO LOOK FOR BULLETS, SNOWBALLS, ETC, AND FOUND NOTHING. JUST ABOUT 5 MINUTES PRIOR TO THIS HAPPENING, I HAD TURNED ON THE REAR DEFROSTER. SCARED THE CRAP OUT OF BOTH OF US. WILL FIND OUT WHAT THE REPAIR COSTS ARE TOMORROW AT THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371194December 19, 2010
VEHICLE SPEED CONTROL
2008 FORD ESCAPE GAS PEDAL STICKS IN COLD WEATHER. WHEN THE CAR IS STARTED IN THE MORNING AFTER A COLD NIGHT IT IS VERY DIFFICULT TO PUSH THE PEDAL DOWN. AFTER WARMING IT IS DRIVABLE BUT HAS OCCASIONALLY, IN COLD WEATHER BECOME DIFFICULT TO PUSH DOWN AFTER A FEW MILES ALSO. THIS IS VERY SCARY. MY ESCAPE IS A STICK SHIFT SO I WAS ABLE TO PUT THE CAR IN NEUTRAL AND TRY TO PUMP THE PEDAL UP AND DOWN TO LOOSEN IT UP. CAR IS NOW AT THE DEALER AND WAITING FOR THE THROTTLE BODY REPLACEMENT WHICH IS ON BACK ORDER. WEB SEARCH FOUND OTHERS WITH THE SAME PROBLEM AFTER CAR HAS ABOUT 40K MILES. DO NO SEE ANY RECALLS AT THIS TIME BUT IT IS A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371668December 19, 2010
UNKNOWN OR OTHER
MY WIFE WAS LOADING OUR ESCAPE TRUNK BEFORE GOING TO WORK IN THE MORNING. WHEN SHE CLOSED THE HATCH DOOR, THE REAR WINDOW SHATTERED OUTWARD. IT WAS LIKE THE WINDOW EXPLODED SENDING GLASS ALL OVER THE DRIVEWAY BEHIND THE VEHICLE. THE WINDOW COST ALMOST $600 TO REPLACE AND THE FORD BODY SHOP ESTIMATED ALMOST $1,300 DAMAGE TO THE HATCH FINISH FOR THE NICKS AND SCRATCHES FROM THE BROKEN GLASS. WE CONTACTED FORD BUT THEY REFUSED TO COVER ANY OF THE DAMAGE. OUR INSURANCE COVERED THE COST OF THE REPAIRS EXCEPT FOR OUR $250 DEDUCTIBLE. WE FOUND A WEB SITE WHERE THERE WERE 31 INCIDENTS OF ESCAPE REAR WINDOWS SHATTERING. WE BELIEVE THERE MUST BE A DEFECT IN THE GLASS OR WINDOW DESIGN AND WANT TO GO ON RECORD THAT THIS IS A PROBLEM WITH THE FORD ESCAPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371671December 19, 2010
VISIBILITY
I WENT TO OPEN UP MY REAL TAILGATE TO PLACE A BLANKET IN THE BACK OF THE ESCAPE. I CLOSED THE TAILGATE WITH NORMAL VELOCITY AND WHEN IT SHUT, THE REAR WINDOW IMPLODED. THE TAILGATE WAS NOT SLAMMED, THE WINDOW ITSELF DID NOT HAVE ANY DAMAGE PRIOR TO THIS INCIDENT. I ONLY HAD THE CAR FOR <1 MONTH. I ONLY PUT 312 MILES MYSELF ON THE VEHICLE. THIS COULD OF BEEN MORE DANGEROUS IF EITHER THE VEHICLE WAS TRAVELING OR CHILDREN WERE IN THE BACKSEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371218December 19, 2010
VISIBILITY:GLASS, SIDE/REAR
THIS COMPLAINT INVOLVES THE SPONTANEOUS EXPLOSION OF THE REAR CARGO DOOR WINDOW IN A 2010 FORD ESCAPE. THE EXPLOSION OCCURRED FOR NO APPARENT REASON. MY FAMILY MEMBERS SUFFERED VERY MINOR CUTS AND SCRATCHES. SOME OF OUR PERSONAL PROPERTY WAS RUINED BY THE MILLIONS OF GLASS SLIVERS THAT WENT EVERYWHERE. THE VEHICLE WAS OWNED BY BUDGET CAR RENTAL, SO I DO NOT KNOW WHAT THE COST OF REPAIR WAS, SINCE THEY ULTIMATELY DID NOT HOLD ME LIABLE. I PREPARED A COMPLAINT WITH A LOT OF DETAILS THAT IS OVER 5000 CHARACTERS LONG. I DO NOT WANT TO RE-WRITE IT HERE. PLEASE CONTACT ME AND TELL ME HOW TO SEND THE ENTIRE DOCUMENT, IF YOU NEED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371715December 18, 2010
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
AFTER DRIVING ABOUT 10 MILES MY AIRBAG WARNING LIGHT CAME ON. ON THE WAY BACK, IT AGAIN CAME ON AFTER ABOUT 10 MILES - IT FLASHED A FEW TIMES AND THEN STAYED ON. THE FORD DEALER TESTED THE CAR AND SAID THE WARNING LIGHT WAS CAUSED BY BOTH FRONT PRETENSIONER CONNECTORS COSTING $397.99. I LOOKED UP PRETENSIONER ON THE INTERNET AND SAW MANY COMPLAINTS SPECIFIC TO 2004 FORD ESCAPES. THERE WERE ALSO SOLUTIONS SUCH AS DISCONNECTING THE LIGHT, IGNORING THE LIGHT, AND RIGGING THE WIRES UNDER THE SEAT. MY CONCERN IS THAT THIS IS A WIDE SPREAD DEFECT THAT MAY LEAD TO LACK OF SAFETY AND HIGHWAY DEATH. IT IS AN EXPENSIVE REPAIR THAT CONSUMERS MAY IGNORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371011December 17, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE RESIDENCE GARAGE, HE SMELLED AN ODOR OF BURNING WIRES. ALSO, THE CONTACT NOTICED SMOKE EMITTING FROM UNDER THE HOOD AND INTENSE SPARKS FROM THE ABS MODULE AS A RESULT OF THE MELTING WIRING HARNESS. THERE WERE NO FLAMES. THE EMERGENCY BRAKE AND ABS WARNING INDICATORS ILLUMINATED TWO WEEKS PRIOR TO THE FAILURE. THE ABS MODULE WAS DISCONNECTED AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THERE WAS A RECALL 07V156000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE) RELATED TO THE FAILURE; THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10371119December 17, 2010
STEERING
I HAVE A 2008 FORD ESCAPE AND WHEN YOUR DRIVING DOWN THE ROAD THE STEERING WHEEL RANDOMLY JERKS YOU ALL OVER THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370867December 16, 2010
VEHICLE SPEED CONTROL
THE ACCELERATOR ON MY FORD ESCAPE STICKS IN THE UP POSITION WHEN IT GETS COOL OUT. IT HAPPENS INTERMITTENTLY AFTER YOU BRAKE AND THEN GO TO ACCELERATE. VERY SCARY ON THE FREEWAY. PUSH THE ACCELERATOR AND IT DOES NOT GO DOWN, NO ACCELERATION. YOU HAVE TO KEEP LIFTING YOUR FOOT AND PUSHING (HARD) THO GET IT TO ACCELERATE WE HAVE TRIED SPRAYING IT WITH LUBRICANT AND USING GRAPHITE, NEITHER HAS HELPED. THIS STARTED WHEN IT WAS ABOUT 3 YRS OLD AND HAS GOTTEN WORSE. IT IS NOW 5 YRS OLD AND HAS BECOME A DANGEROUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370712December 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
I BOUGHT MY 2008 FORD ESCAPE XLT IN 2007. IN AUG. OF 08' I HAD TO TAKE IT IN TO THE DEALER AND THEY SAID IT WAS MY TRANSMISSION. THEY FOUND THAT THE PUMP SUPPORT WAS WORN AND WORN THROUGH THE SEAL RINGS. I WAS AT 29,094 MILES. FORD FIXED IT UNDER WARRANTY. IT IS NOW DECEMBER OF 10' AND I AM AT 73,000 MILES AND HAVING THE EXACT SAME ISSUES ONLY THIS TIME I TOOK IT IN AND THEY WILL NOT COVER THE REPAIR. THE TECH REPORT I RECEIVED STATES THE EXACT SAME THING IT DID WHEN I TOOK IT IN 08'. I WENT TO THIS WEBSITE: HTTP://WWW.CARCOMPLAINTS.COM/FORD/ESCAPE/2008/TRANSMISSION/TRANSMISSION_COOLER_FAILURE-TSB_EXISTS.SHTML AND FOUND MANY PEOPLE ARE HAVING TRANSMISSION ISSUES. I PAID 25,000 FOR THIS VEHICLE AND SHOULD NOT HAVE GONE THROUGH 2 TRANSMISSIONS! WHAT I NOTICED BOTH TIMES IS THAT IT WOULD SHIFT HARD INTO REVERSE AND IT FELT AS THOUGH IT WAS SLIPPING ONCE IT WARMED UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370760December 15, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT ANY SPEED, THE CONTACT NOTICED THAT WHEN HE APPLIED PRESSURE TO THE GAS PEDAL IT REMAINED STUCK. THE DEALER WAS ADVISED AND WAS AWARE OF THE PROBLEM AND RECOMMENDED THAT THE FUEL SYSTEM BE CLEANED ONCE EVERY 20,000 MILES. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY FLUSHED THE FUEL SYSTEM. THE CURRENT MILEAGE WAS APPROXIMATELY 80,000. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370796December 15, 2010
VEHICLE SPEED CONTROL
DRIVING ON THE INTERSTATE, THE VEHICLE THROTTLE STUCK AT ABOUT 75 TO 80 MPH. THE VEHICLE HELD THIS SPEED ON ITS OWN FOR ABOUT 5 MILES. I PULLED ON TO THE SHOULDER AND HAD TO STAND ON BRAKES TO STOP VEHICLE. WITH BRAKES ON, THE VEHICLE WAS STILL TRYING TO ACCELERATE. I PUT ESCAPE IN PARK AND TURNED OFF AUTO. WHEN I DID, IT LURCHED FORWARD. AFTER WAITING A FEW MINUTES, I RESTARTED CAR WHILE IN PARK WITH BRAKES ON HARD. THE CAR LURCHED FORWARD AGAIN AND IMMEDIATELY AFTER TURNING IGNITION JUMPED UP TO 4000 RPM. TURNED OFF CAR AND HAD TOWED TO DEALERSHIP. AFTER THE LOOKED AT THE CAR, THEY SAID THEY COULD NOT "VERIFY MY CLAIM"; THEREFORE, THEY COULD NOT DO ANYTHING. I WAS CHARGED $100 FOR A SERVICE CALL AND THEY DID NOTHING. IN THE PAST, MY GAS PEDAL HAS ALSO STUCK AND HAD TO BE MASHED HARD TO GET THE CAR TO RUN LIKE MANY OTHER COMPLAINTS I'VE SEEN HERE FOR THE SAME MAKE AND MODEL. I HAD THE THROTTLE CLEANED AND IT STOPPED, BUT IT WAS VERY DANGEROUS AND ALMOST CAUSED ME TO GET REAR ENDED MANY TIMES. TODAY'S ISSUE WITH THE CAR STUCK GOING 80 MPH WAS MUCH MUCH WORSE. LOOKS LIKE MANY PEOPLE ARE ASKING FOR A RECALL THAT HAS NOT HAPPENED YET! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370338December 13, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHEN SHE DEPRESSED THE ACCELERATOR PEDAL, IT STUCK TO THE FLOORBOARD AND ACCELERATED UP TO 80 MPH ALTHOUGH THE BRAKE PEDAL WAS ALSO DEPRESSED. THE CONTACT HAD TO TURN THE VEHICLE OFF TO STOP THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370353December 13, 2010
VISIBILITY
TL*THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT SHE NOTICED THAT HER REAR WINDSHIELD HAD EXPLODED. SHE INSPECTED THE WINDSHIELD HERSELF AND SAW THAT PIECES OF THE GLASS WERE STAINED BROWN AND SHE BELIEVED THAT THE DEFROSTER HAD OVERHEATED. NO POLICE WERE CALLED AND NO REPORT WAS FILED. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT HE WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Escape