Ford Escape Complaints

29,499 consumer complaints on file.

#10378589January 25, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED AT A RAPID SPEED. THE VEHICLE FAILED TO DECELERATE WHEN THE BRAKES WERE APPLIED. THE CONTACT IMMEDIATELY SHIFTED INTO NEUTRAL AND THE VEHICLE CAME TO A COMPLETE STOP WITH THE ENGINE EXHIBITING AN UNUSUALLY HIGH INCREASE IN RPMS. THE FAILURE RECURRED INTERMITTENTLY. THE DEALER WAS NOTIFIED AND THEY ADVISED THE CONTACT THAT THERE WERE NO RECALLS RELATED TO THE FAILURE FOR HIS VEHICLE. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. UPDATED 03/22/11*LJ UPDATED 12/20/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378591January 25, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED. THE TECHNICIAN ADVISED THAT THE SPARK PLUG, COILS AND MANIFOLD WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BUT WAS LATER TOWED TO A SECOND AUTO REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER AND COMPUTER WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378685January 25, 2011
SERVICE BRAKES, HYDRAULIC
FORD ESCAPE HYBRID 2006 ABS AND BRAKE FAILURE LIGHT COME ON, LOSE POWER BRAKING. MUST PUSH VERY HARD ON BRAKE PETAL TO STOP CAR, HAS HAPPENED APPROX. 8 TIMES. AFTER STOPPING CAR, I CAN USUALLY TURN KEY OFF AND THEN RESTART CAR AND PROBLEM IS GONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378448January 24, 2011
VISIBILITY
I JUST LEASED A 2010 FORD ESCAPE ONLY 10 MONTHS OLD. THE HATCH BACK WINDOW EXPLODED 3 TIMES. THE LAST 2 TIMES WAS IN A MATTER OF 2 MONTHS. THE LAST TIME IT EXPLODED BY DAUGHTER WAS BY THE GLASS AND MOST OF THE PIECES SHATTERED ON HER. THIS IS CRAZY. KNOW AS I GOOGLE I SEE THIS IS AN ONGOING ISSUE. I AM GOING TO FORD. THEY BETTER DO SOMETHING ABOUT THIS. THE GLASS COMPANY I WENT TO GET IT FIXED SAID IT WILL HAPPEN AGAIN. THIS CAR SHOULD BE RECALLED!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378093January 21, 2011
VISIBILITY
CLOSED REAR DOOR ON MY 2010 FORD ESCAPE. THE WINDOW SHATTERED AND THE GLASS CUT UP MY HAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378106January 21, 2011
VISIBILITY
THIS IS A MORE DETAILED DESCRIPTION OF THE OCCURRENCE: I WAS ABOUT TO LEAVE WORK, TEMPERATURE AT 27 F. I LOADED GEAR IN MY TRUNK OF THE VEHICLES NOT USING THE RAISED GLASS OPTION, BUT THE FULL DOOR. UPON CLOSING THE DOOR, THE REAR WINDSHIELD SHATTERED AND THE GLASS FELL ON MY HAND ON THE WAY DOWN, CUTTING IT UP. THE PISTON RODS ON EITHER SIDE BOTH BROKE OUT...LOOKS LIKE THE PLASTIC CRACKED ON BOTH. PRIOR TO SHATTERING, THE WINDOW APPEARED TO HAVE BUBBLES IN IT. DEALER SAID THAT IT WAS NORMAL AND COSMETIC. FORD EXTENDED WARRANTY AND CUSTOMER SUPPORT HAVE SAID THAT THEIR GLASS IS NOT COVERED BY WARRANTY...SO MILE 1, IF IT SHATTERS LIKE THIS, THE CONSUMER IS HELD LIABLE. FILING WITH INSURANCE COMPANY AND LOOKING FOR A COMPANY THAT WILL COVER A WINDOW FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10378143January 21, 2011
ELECTRICAL SYSTEM
MY 2010 FORD ESCAPE WITH REMOTE START MALFUNCTIONED IN 2010 AND 2011. THE UNIT STARTS THE VEHICLE WHEN FOBS ARE LAYING UNTOUCHED ON A TABLE AND AWAY FROM ALL POSSIBLE CONTACT. A REPROGRAMMING OF THE UNIT WAS COMPLETED IN 2010 BUT THE INCIDENT OCCURRED AGAIN IN JANUARY OF 2011. THE ENTIRE UNIT WAS REPLACED ON 1/12/2011. CARBON MONOXIDE POISONING A DISTINCT POSSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377997January 20, 2011
VISIBILITY
MY DAUGHTER WAS GOING THROUGH A MCDONALD'S DRIVE THRU WITH OUR 2008 ESCAPE WHEN SHE HEARD WHAT SHE THOUGHT WAS A EXPLOSION AND GLASS APPEARED EVERYWHERE IN THE VEHICLE. IT SCARED THE HECK OUT OF HER! I REVIEWED OTHER COMPLAINTS ABOUT THIS AND FORD DOESN'T SEEM TO THINK THIS IS A PROBLEM. I AM WONDERING WHAT MIGHT HAVE HAPPENED IF OUR GRANDDAUGHTER WAS IN HER INFANT SEAT FACING BACKWARDS AS SHE DOES! I FEEL THAT REGARDLESS OF WHAT FORD THINKS, THIS IS A SAFETY ISSUED. AS IF THAT ISN'T ENOUGH, THE COST OF THIS SIMPLE PIECE OF GLASS IS IN EXCESS OF $600.00 ! ALL BUT $250 OF THAT WAS COVERED BY THAT, HOWEVER TO ME THAT IS $250.00 TOO MUCH TO PAY FOR WHAT APPEARS TO BE A MANUFACTURER DESIGN PROBLEM! THE REPAIR COMPANY (SAFELITE GLASS - NATIONAL COMPANY) SAYS JUST IN THE JOLIET IL OFFICE THEY SEE THIS PROBLEM ALMOST DAILY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377168January 19, 2011
STEERING
I HAVE A 2008 FORD ESCAPE. THE POWER STEERING GOES OUT INTERMITTENTLY WHEN DRIVING CAUSING THE STEERING WHEEL TO SHAKE AND BE DISABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE STEERING COLUMN NEEDED TO BE REPLACED AT A COST OF $1100. I CAN'T BELIEVE THERE ARE SO MANY COMPLAINTS ON THE INTERNET AND THIS HAS NOT BECOME A RECALL THIS IS A VERY DANGERS PROBLEM ESPECIALLY WHEN YOU ARE DRIVING ON A HIGHWAY AND HAVE TO MAKE A QUICK MOVEMENT AND YOUR STEERING WHEEL IS HARD TO HANDLE. MY CAR AS TO SIT FOR MONTHS NOW BECAUSE I DON'T HAVE THAT TYPE OF MONEY IN ORDER FOR IT TO GET REPAIRED. AND ALSO MY CAR IS ONLY 3 YEARS AND A HALF I WOULD UNDERSTAND IF I BEAT ON IT OR IF IT WAS EXTREMELY OLD BUT ITS NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377895January 19, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2006 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE ABS WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS INSPECTED BY THE DEALER WHO INFORMED THE CONTACT THAT THEY WERE UNABLE TO PERFORM A FULL DIAGNOSIS AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377925January 19, 2011
SERVICE BRAKES, HYDRAULIC
MASTER CYLINDER ON 2005 FORD ESCAPE HYBRID FAILED - 73940 MILES ON CAR. MOSTLY CITY & HIGHWAY DRIVING - NO RACING OR OTHER KIND OF DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377749January 16, 2011
VISIBILITY
I CLOSED THE REAR HATCH OF THE ESCAPE AND THE REAR GLASS EXPLODED. THE CAR WAS IN THE DRIVEWAY OF MY HOUSE AND THE GLASS WENT EVERYWHERE, COVERING THE CARGO AREA OF THE VEHICLE AND THE DRIVEWAY. THERE WAS NOTHING EVEN CLOSE TO TOUCHING THE GLASS INSIDE OR OUTSIDE OF THE CAR WHEN IT SHATTERED. I RECEIVED A SMALL CUT ON MY HAND FROM THE GLASS THAT I WAS ABLE TO TREAT MYSELF. THE VEHICLE WAS ABOUT A WEEK OLD AT THAT TIME AND WE TOOK IT BACK TO THE DEALER TO HAVE THEM ADDRESS THE ISSUE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10376814January 15, 2011
ELECTRICAL SYSTEM
WHILE DRIVING ON US HIGHWAY IN THE EVENING, 2005 FORD ESCAPE XLT SUDDENLY STARTED VIBRATING, CHECK ENGINE LIGHT LIT AND THEN ALL OTHER LIGHTS ON THE DASH FLASHED AS VEHICLE LOST POWER BUT WAS ABLE COAST TO A STOP ON THE SHOULDER OF THE ROAD. THIS WAS A DANGEROUS SITUATION AS VEHICLE SUDDENLY STOPPED WHILE TRAVELING AT HIGHWAY SPEEDS WITHOUT ANY INDICATION TO THE VEHICLES FOLLOWING THIS VEHICLE THAT IT WAS GOING TO SUDDENLY DECREASE SPEED AND STOP. FORTUNATELY VEHICLE FOLLOWING WAS ABLE TO PASS SAFELY. VEHICLE WOULD NOT START AND WAS TOWED TO DEALERSHIP. CODE P0353 WAS INDICATED AND TSB 10-18-10 WAS USED TO SERVICE VEHICLE. ALL 6 COPS WERE REPLACED ALONG WITH PCM. VEHICLE STILL DID NOT OPERATE PROPERLY AND ON INSPECTION BY TECH, CATALYTIC CONVERTER WAS FOUND TO BE PLUGGED AND WAS REPLACED. PRIOR TO THIS INCIDENT, VEHICLE WAS OPERATING NORMALLY AND HAD APPROX. 45,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376819January 15, 2011
VEHICLE SPEED CONTROL
2006 FORD ESCAPE - GAS PEDAL STICKS AND IS HARD TO PRESS DOWN, ESPECIALLY WHEN IT'S COLD OUTSIDE. NOTICED AT APPROXIMATELY 55,000 MILES. HAVE NOTICED MANY SIMILAR COMPLAINTS ON THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376619January 14, 2011
ELECTRICAL SYSTEM
2005 FOR ESCAPE LIMITED EDITION WAS PASSING ANOTHER CAR ON A TWO LANE ROAD WHEN THE ENGINE COMPLETELY SHUT DOWN AND CHECK ENGINE LIGHT CAME ONE. HAD TO ALMOST STOP GOING THE WRONG WAY ON A TWO LANE ROAD SO THE CARS GOING THE SAME DIRECTION AS ME COULD PAS SO I COULD GET BACK IN THE CORRECT LANE AND PULL OVER TO THE SIDE OF THE ROAD. HAD THE CODES CHECKED AND TWO OF THE 6 COILS WERE SHOWING UP AS HAVING ISSUES. CODE WERE P0352 PO354 THERE IS A TSB FROM FORD TSB 10-18-10. I HAVE REPLACED THE COILS AND THE ISSUE STILL IS THROUGH THE CODES FOR THE COILS. ACCORDING THE TSB THERE COULD BE INTERFERENCE WITH THE PCM FROM THE COILS AND PLUGS. THE CONSEQUENCES OF THIS ISSUE IS THAT IF I HAD NOT BEEN OBSERVANT AND CAUGHT THIS BEFORE ANOTHER CAR COMING AT ME WAS CLOSER THERE WOULD HAVE BEEN A HEAD ON COLLISION BECAUSE OF LOSS OF POWER FROM THIS SITUATION. I HAVE NOT REPLACED THE PCM OR HAD AN OSCILLOSCOPE TO CHECK THE PCM AT THIS POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376628January 14, 2011
VISIBILITY:GLASS, SIDE/REAR
OUR REAR HATCH WINDOW ON OUR 2002 FORD ESCAPE XLS EXPLODED OVERNIGHT WHILE SITTING UNDISTURBED IN OUR GARAGE. IT HAD BEEN SITTING FOR 10 HOURS IN OUR ENCLOSED GARAGE WHEN IT EXPLODED FOR NO REASON. THE TEMPERATURE OUTSIDE WAS IN THE SINGLE DIGITS. I'M WONDERING IF THE REAR DEFROST WASN'T CUT OFF WHEN THE CAR WAS SHUT OFF? WHEN I STARTED THE CAR AFTER THE WINDOW SHATTERED THE REAR DEFROST WAS ON. THERE ARE OTHER REPORTS ON THE INTERNET WITH SIMILAR OCCURRENCES. REAR WINDOW EXPLODING ON FORD ESCAPES SOUNDS COMMON. INSURANCE COMPANY IS SUPPOSE TO BE IN CONTACT WITH ME, BUT I IMAGINE WE WILL BE PAYING MOST OF THE REPAIR OUT OF POCKET SINCE WE HAVEN'T MET A DEDUCTIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376463January 13, 2011
ELECTRICAL SYSTEM
2007 FORD ESCAPE HYBRID. DRIVING ABOUT 35 MILES OUTSIDE THE CITY GOING 65 MPH. CAR SUDDENLY SHUTS OFF AND SAYS "STOP SAFELY NOW". I LOSE ACCELERATION AND ALL I CAN DO IS BREAK AND PULL OFF THE SIDE OF THE ROAD. I TURN OFF MY CAR, RESTART IT AND IT WORKS AGAIN. IT HAPPENED 3 OTHER TIMES THAT DAY. I DID CHANGE THE AIR-FILTER A DAY EARLIER BUT COULD HAVE BEEN A COINCIDENCE. ONE OF THE TIMES IT STOPPED, I WAS STOPPED AT A RED LIGHT, THE LIGHT TURNS GREEN, I AM ACCELERATING TO GET ON THE HIGHWAY AND IT CUTS OFF AGAIN AT ABOUT 30-40 MPH. CARS ARE BEHIND ME AND HONK AND I HAVE NOWHERE TO GO BUT TO THE SIDE OF THE ROAD SLIGHTLY, WAIT A FEW SECONDS AND TURN IT BACK ON. VERY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377405January 13, 2011
ENGINE AND ENGINE COOLING
SPARK PLUG BLEW OUT OF THE HEAD WHICH ALSO BROKE THE IGNITION COIL HOUSING. I TAPPED THE SPARK PLUG HOLE IN THE HEAD TO ACCEPT A "HELI-COIL" INSERT AND REINSTALLED THE SPARK PLUG. ALSO HAD TO REPLACE THE COIL TO SECURELY MOUNT THE IGNITION COIL. FIX APPEARS TO BE WORKING... FOR NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376576January 13, 2011
SERVICE BRAKES, HYDRAULIC, AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHEN THE CONTACT APPLIED THE BRAKES AT A TRAFFIC LIGHT, THE BRAKE PEDAL EXTENDED TO FLOOR CAUSING THE CONTACT TO CRASH INTO A LIGHT POLE AT 25 MPH. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE VEHICLE HAD NOT BEEN INSPECTED, BUT THE CONTACT WAS CERTAIN THAT THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCED NHTSA RECALL CAMPAIGN 07V156000, SERVICE BRAKES UNIT CONTROL MODULE; HOWEVER, THE RECALL REPAIR WAS PERFORMED TWO YEARS PRIOR TO THE CRASH AND THE REPAIR CAUSED THE CRASH TO OCCUR. THE FAILURE AND CURRENT MILEAGES WERE 220,000. UPDATED 3/8/11 *CN UPDATED 12/14/11 *CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10379136January 12, 2011
VEHICLE SPEED CONTROL:CABLES
ACCELERATOR PEDAL FREEZING UP WHILE DRIVING OR A STOP SIGN/TRAFFIC LIGHT. ENGINE IS 2.3L, 4 CYLINDER WITH A 3-SPEED AUTOMATIC WITH OVERDRIVE, FRONT WHEEL DRIVE, CRUISE CONTROL, POWER STEERING AND A/C. THE TEMPERATURE WAS SIX DEGREES AND IT WAS SNOWING WITH FIVE INCHES ON THE GROUND. STARTED CAR AND THE PEDAL WOULD NOT MOVED, AFTER 15 MINUTES OF WARMING IT UP, IT BEGAN TO WORK, BUT KEPT STICKING. GOT TO A STOP SIGN AND WENT TO HIT PEDAL TO GO; NOTHING, I JUST COASTED INTO THE INTERSECTION WITH CARS APPROACHING BOTH WAYS. FINALLY, I LET GO AND WENT. IT DID THE SAME THING AT TWO LIGHTS ON THE WAY HOME. ON THE WAY HOME, WHICH IS 10 MILES FROM WORK, THE PEDAL KEPT FREEZING UP EVERY TIME I GAVE IT GAS. THE SPEED LIMIT WAS 65 MPH AND THE ROAD WAS CLEAR AT THE TIME. GOT HOME AND PULLED THE VEHICLE INTO THE GARAGE WHERE I KEEP IT WHEN NOT BEING USED AND TURNED THE HEAT ON AND STARTED TO WORK ON IT. I CLEANED THE SPEED CONTROL CABLE AND ACCELERATOR AT THE THROTTLE BODY CONNECTION POINT. DISCONNECTED BOTH AND CHECKED THE THROTTLE BODY AND HOOKED IT BACK UP. I PUT WD-40 ON THE CABLE AND IT STARTED TO WORK LIKE NEW. I PUT EVERYTHING BACK TOGETHER AND PULLED IT OUTSIDE TO GET COLD AGAIN. THE NEXT MORNING, I STARTED THE VEHICLE AND THE PEDAL WAS FROZEN AGAIN. THIS TIME IT WAS WORSE THAN BEFORE. AFTER 5 MINUTES IT STARTED TO WORK SOME, I PUT THE VEHICLE BACK IN THE GARAGE. I ARRIVED HOME THE NEXT MORNING, AND IT WOULD NOT WORK AT ALL. I CHECKED UNDER THE HOOD AND ALL WAS OK. THIS TIME I WENT UNDER THE DASH AND SPRAYED SOME DW-40 ON THE PEDAL BRACKET ASSEMBLY. I SPRAYED A LONG BURST OF WD-40 ONTO THE CABLE AND IT STARTED TO WORK AGAIN. IT LOOKS LIKE THE CABLE IS FRAYING ON THE SHIELD. UPDATED 02/14/11 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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