Ford Escape Complaints

29,499 consumer complaints on file.

#10401888May 16, 2011
VEHICLE SPEED CONTROL
WHEN I ACCELERATE FROM A STOP, AND NEED TO HIT THE BRAKE SHORTLY THEREAFTER, THE CAR SLOWS, BUT THEN "BOLTS FORWARD" AND IT REQUIRES ME TO PUT ON THE BRAKES MUCH HARDER THAN I WOULD FOR THE SPEED I AM GOING, IN ORDER TO AVOID COLLIDING WITH SOMEONE IN FRONT OF ME. THIS HAS BEEN HAPPENING NOW FOR YEARS, AND WHEN I TAKE IT TO THE REPAIR SHOP, THEY CAN FIND NOTHING WRONG. I HAVE BEEN PUTTING UP WITH IT, BECAUSE I HAD NO ALTERNATIVE, BUT THEN I READ THAT THE FORD FREESTYLES, 2005-2007 ARE UNDER INVESTIGATION FOR WHAT SOUNDS LIKE IS EXACTLY THE SAME PROBLEM I HAVE BEEN HAVING. SO I AM FILING A COMPLAINT BECAUSE THEY MAY BE RELATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401120May 16, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I TOOK MY 2008 ESCAPE LIMITED IN FOR AN OIL CHANGE AND WAS TOLD TRANSMISSION FLUID WAS LEAKING. I THEN NOTICED THE CAR WAS HESITATING BETWEEN SWITCHING GEARS. I TOOK IT TO AN AUTO REPAIR SHOP THAT NOTICED THE TRANSMISSION FLUID WAS BEING PUSHED OUT. WHEN THEY CALLED FORD THEY WERE TOLD THE PROBLEM WAS NOT COVERED BY WARRANTY BECAUSE I'VE HAD THE CAR 3.5 YEARS EVENTHOUGH THERE ARE ONLY 14,065 MILES ON THE CAR. NOW I'M READING ABOUT A RECALL FOR THIS EXACT PROBLEM ONLINE BUT I WAS NEVER NOTIFIED. HOPEFULLY THIS MEANS I WON'T HAVE TO PAY THOUGH BEING WITHOUT A VEHICLE FOR SEVERAL WEEKS IS EXTREMELY AGGRAVATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400918May 15, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2005 FORD SHUTS OFF AFTER LONG DISTANCE OR NO DISTANCE SHUTTER LIKE YOU ARE PUSHING IN A CLUTCH BUT THIS IS MANUEL DRIVE THAN SHUTS DOWN DEALER SAYS THEY CAN'T FIND PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400859May 14, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON AN EXPRESSWAY, MY CAR SUDDENLY WOULD NOT ENGAGE AND I HAD TO COAST OFF THE EXIT RAMP, GETTING STUCK AT THE TOP OF THE RAMP. THE CAR WOULD NOT GO INTO GEAR, AND I HAD TO BE PUSHED OFF THE RAMP AND INTO A PARKING LOT. THIS WAS AT 5PM ON A WEEKDAY, AND HAD SOMEONE NOT COME TO HELP ME PUSH THE CAR OUT OF THE WAY, IT COULD HAVE BEEN A MAJOR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400886May 14, 2011
ELECTRICAL SYSTEM
2005 FORD ESCAPE WAS DRIVING DOWN THE ROAD AND THE CAR CUT OUT, CAUSING A MAJOR SAFETY CONCERN. IT WAS TAKEN TO THE GARAGE TO BE REPAIRED. THE DIAGNOSTIC TEST SAID IT WAS THE COILS. THE COILS WERE REPAIRED AND THE CAR CONTINUED TO MISFIRE. IT WAS LATER KNOWN THAT THE COMPUTER WAS FRIED AND NEEDED TO BE REPLACED. AFTER SOME INTERNET RESEARCH, IT APPEARS THAT THIS IS A VERY COMMON PROBLEM WITH THE FORD ESCAPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401595May 12, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
EMAIL FROM THE OFFICE OF CONGRESSMAN REID RIBBLE ON BEHALF OF CONSTITUENT, RE PROBLEMS WITH HER 2005 FORD ESCAPE *TGW THE CONSUMER STATED THE VEHICLE STALLED WHILE DRIVING ON THE HIGHWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400593May 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
LAST YEAR FORD HAD A RECALL ON 2008 FORD ESCAPES, WHICH I WAS NEVER INFORMED ABOUT. THE ISSUE OF THE RECALL WAS THAT THE TRANSMISSION FLUID WAS LEAKING THROUGH THE AC SYSTEM (COOLER). THIS MAKES THE DRIVE VERY HARD, AND WHEN ONE IS STOPPED AT A RED LIGHT THE VEHICLE HESITATES TO GO, THEN JERKS BACK AND FORWARD WHEN THE GAS PEDAL IS PRESSED, I WAS ALWAYS SCARED SOMEONE WOULD HIT ME FROM BEHIND, AND CAUSE A CRASH, I BELIEVE THIS MAY LEAD TO CRASHES. APPARENTLY THE VEHICLES START DOING THIS WHEN IT IS OVER 40,000 MILES DRIVEN, AND I AM CURRENTLY RIGHT AROUND THAT RANGE, AND MY ISSUE STARTED ABOUT 3 WEEKS AGO. I TOOK IT TO THE DEALERSHIP AND AM TOLD I AM NOT COVERED UNDER THE RECALL BECAUSE MY VEHICLE DID NOT QUALIFY; HOWEVER, I AM HAVING THE VERY ISSUE THAT THE FORD 2008 ESCAPE WAS RECALLED FOR LAST YEAR, SO IT IS MY BELIEF THAT THERE ARE MORE VEHICLES WHO WILL DEMONSTRATE THIS ISSUE, AND FORD HAS MISSED SOME VEHICLES AND SHOULD EXTEND THAT RECALL TO COVER THE NEW VEHICLES THAT ARE ALSO DEMONSTRATING THIS VERY ISSUE, BECAUSE THIS IS A SERIOUS PROBLEM IF THAT FLUID RUNS OUT THE VEHICLES MAY STOP IN THE MIDDLE OF THE ROAD CAUSE A NUMBER OF CRASHES, AS WELL AS THE JERKING MOTIONS WHEN THE VEHICLE HESITATES TO MOVE WHEN AT THE STOPPED POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400702May 12, 2011
SERVICE BRAKES, HYDRAULIC
AT ABOUT 50,000 MILES MY 2008 FORD ESCAPE DEVELOPED THE FOLLOWING SYMPTOMS: BOTH THE ABS AND TRACTION CONTROL LIGHTS IN THE DASH INSTRUMENT DISPLAY COME ON A FEW MINUTES AFTER STARTING OUT ON A JOURNEY AND STAY ON UNTIL THE ENGINE IS TURNED OFF. FROM A FEW INSTANCES OF QUICK STOPS, IT IS APPARENT THAT THE ABS SYSTEM IS NOT OPERATIVE. THIS IS A POTENTIAL ACCIDENT WAITING TO HAPPEN. I DID NOT NOTICE ANY EFFECT ON DRIVEABILITY AS A RESULT OF THE TRACTION LIGHT BEING ILLUMINATED. UPON INVESTIGATION ON THE INTERNET, I FOUND THAT THE MOST LIKELY CAUSE OF THESE LIGHTS BEING LIT WAS A FAILURE OF A "ABS TONE RING"; SURE ENOUGH WHEN I JACKED UP THE CAR AND LOOKED CAREFULLY AT THESE TOOTHED RINGS JUST INSIDE THE WHEEL BEARING/STEERING KNUCKLE HOUSING, I FOUND THAT THE FRONT DRIVER SIDE RING WAS BROKEN WITH ABOUT A 1/16 TO 3/32" GAP. THE MOST LIKELY CAUSE OF THIS FAILURE IS REPORTED TO BE CORROSION OF THE STEEL HUB THAT THE RING IS PRESSED ONTO. THE CORROSION CAUSES THE RING TO BE STRESSED BY THE EXPANSION OF THE AREA UNDER THE RING AS THE IRON TURNS TO RUST, PROBABLY ENHANCED BY THE COPIOUS AMOUNT OF ROAD SALT USED IN PA IN THE WINTER FOR ICE AND SNOW MELTING. REPORTED COSTS TO REPAIR THIS POORLY DESIGNED ENGINEERING FIASCO ARE IN THE $500-700 RANGE AT A DEALERS SHOP AND IRONICALLY THE RING ITSELF IS AVAILABLE FOR ABOUT $7-15. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401673May 12, 2011
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
DRIVING ON A HIGHWAY WHEN I SUDDENLY LOST ALL POWER. THE DASHBOARD OF THE VEHICLE SHOWED A SYMBOL OF AN EXCLAMATION POINT SURROUNDED BY A TRIANGLE. MOREOVER, THE DASH STATED "STOP SAFELY NOW." AT THIS TIME WE HAD BEEN TRAVELING IN A WORK ZONE THAT WAS ONE LANE, AND SURROUNDED BY CONCRETE BARRIERS, WITH NO SHOULDER. A TRACTOR TRAILER WAS FOLLOWING CLOSELY, SO WHEN I ALL OF A SUDDEN WENT FROM 65 TO NO POWER WHATSOEVER, I WAS ALMOST HIT. FURTHERMORE, I HAD TO BLOCK TRAFFIC TO TURN OFF MY VEHICLE AND TO RESTART IT. MY 2008 FORD ESCAPE HYBRID REPEATED THIS SAME OCCURRENCE MANY TIMES. SINCE THE FIRST INCIDENT, THIS HAS HAPPENED NUMEROUS TIMES, UNFORTUNATELY ALL OCCURRING ON HIGHWAYS WHERE I WAS TRAVELING AT SIGNIFICANT SPEEDS. I HAVE SPENT A LOT OF MONEY THAT HAS NOT RESOLVED THIS RECURRING PROBLEM, WHICH IS A SIGNIFICANT SAFETY HAZARD. FORD HAS NOT POSTED ANY RECALLS, BUT THE BLOGS HAVE SHOWN THAT MANY OTHERS HAVE SUFFERED FROM THIS OCCURRENCE. PLEASE STEP IN AND ADVICE FORD THAT ALTHOUGH THE "LIMP HOME MODE" MAY BE FOR THE SAFETY OF THE VEHICLE, IT IS NOT SAFE FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399975May 11, 2011
SEAT BELTS:REAR/OTHER
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER SEAT BELT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY WOULD HAVE TO REPLACE THE RETRACTOR ASSEMBLY FOR THE SEAT BELT AT A COST OF $500. THE DEALER ADVSIED THAT THE PARTS NEEDED FOR REPAIRS WERE NO IN STOCK AND WERE ORDERED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 06/13/11 *BF UPDATED 06/16/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399999May 11, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT AFTER MOVING THE VEHICLE FROM THE DRIVEWAY, HE NOTICED A LARGE AMOUNT OF FLUID ON THE GROUND. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THE TRANSMISSION COOLANT LINE HAD FRACTURED CAUSING THE LEAK. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THERE WERE NO RECALLS ON HIS VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 28,700. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399541May 9, 2011
PARKING BRAKE, STEERING
THE ABS LIGHT AND THE BRAKE LIGHT CAME ON WHEN I TURNED ON THE CAR. THE BRAKES FELT DIFFERENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399546May 9, 2011
FUEL SYSTEM, OTHER, POWER TRAIN
TRIANGLE LIGHT WITH EXCLAMATION IN RED CAME ON. VEHICLE WILL NOT ACCELERATE PAST 15 MILES PER HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399560May 9, 2011
UNKNOWN OR OTHER
RED TRIANGLE LIGHT WITH EXCLAMATION LIGHTS UP ON DASH. CAN NOT ACCELERATE PAST 15 MILES PER HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399554May 9, 2011
ENGINE AND ENGINE COOLING
WRENCH LIGHT IS COMING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399602May 9, 2011
EQUIPMENT, ENGINE AND ENGINE COOLING
I OWN A 2007 FORD ESCAPE, IN WHICH I PURCHASED AS A NEW VEHICLE IN 2007. WITHIN 500 MILES OF THAT PURCHASE DATE, I ENDED UP BRINGING THE VEHICLE BACK TO MY DEALERSHIP (PRESTIGUE FORD) DALLAS, TEXAS FOR REPAIRS. THE TROUBLE WAS THAT THE AC WENT COMPLETELY OUT. DUE TO THE WARRANTY THEY REPAIRED IT. ON 5/4/11, THE AC WENT OUT AGAIN IN WHICH I SENT IT TO AN AUTOMOBILE AC SPECIALIST WHICH DIAGNOSED THE PROBLEM AS A AC COMPRESSOR WITH CLUTCHES OUT. MY VEHICLE IS LESS THAN 4 YEARS OLD AND HAS 66,000 ON IT. THERE IS NO WAY THAT THE AC WOULD HAVE GONE OUT THIS EARLY IN ITS LIFE. I WOULD LIKE TO SPEAK WITH SOMEONE TO REPORT THIS ISSUE AS IT MAY BE A TREND TOWARDS A RECALL. I CAN BE REACHED AT [XXX]. I SHOULD NOT EXPECT TO PAY FOR A $1200.00 EXPENDITURE ON A 2007 VEHICLE WITH LESS THAN 66,000 MILES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400290May 8, 2011
VISIBILITY
MY HUSBAND AND I WERE AT OUR CAMP SITE AND LOADING THE VEHICLE FOR A TRIP IN THE WOODS. IT WAS EARLY MORNING, AROUND 34 DEGREES OUTSIDE. WE HAD THE REAR HATCH DOOR OPEN, PUTTING THE DOGS INSIDE THE BACK OF THE VEHICLE. UPON CLOSING THE HATCH, THE REAR HATCH WINDOW VIOLENTLY EXPLODED. GLASS WENT FLYING EVERYWHERE, LUCKILY THE DOGS WEREN'T HURT AND NO PERSONS WERE IN THE CAR AT THE TIME. WE IMMEDIATELY CALLED OUR FORD DEALER TO REPORT THE INCIDENT & ASKED IF THERE WAS A DEFECT KNOWN AND IF THIS WAS A WARRANTY ISSUE. THEY SAID THEY HAD NEVER HEARD OF A PROBLEM. THIS IS EXTREMELY DANGEROUS!!! I CAN ONLY IMAGINE THERE ARE PROBABLY LOTS MORE OF THESE INCIDENTS THAT HAVEN'T BEEN REPORTED BECAUSE MOST COMPANIES FLAT OUT TELL YOU GLASS IS NOT COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399482May 8, 2011
ENGINE AND ENGINE COOLING:ENGINE
APRIL 25, 2001 I DROVE THE CAR 5 MINUTES TO THE LOCAL POOL AND CAR WAS PARKED FOR ABOUT AN HOUR. |THEN DROVE FRIEND BACK HOME FROM LOCAL POOL TO HER HOUSE ABOUT A 5 MINUTE DRIVE, I THEN TURNED THE CAR IGNITION WAS OFF, SUDDENLY THERE WAS SMOKE COMING FROM UNDER THE ENGINE COMPARTMENT AREA. TRIED TO OPEN HOOD, GREY SMOKE BILLOWED OUT FROM UNDER THE HOOD, THEN SPARKS FELL ON THE PAVEMENT FROM UNDER THE CAR AND THEN FLAMES BURST OUT THROUGH THE OPEN CRACK OF THE HOOD. THE FIRE SEEMED SPONTANEOUS, THERE WAS A BURNING SMELL LIKE DIRTY AIR JUST BEFORE THE SMOKE STARTED. FIRE DEPARTMENT, POLICE AND AMBULANCE WERE CALLED. IT HAD NEVER OCCURRED BEFORE THE CAR WAS TOWED TO A LOCAL BODY SHOP AND WAS TAKEN TO ANOTHER LOCATION BY THE INSURANCE COMPANY. I KNOW THAT RECALL WORK WAS DONE ON THE CAR TWICE AND CAN VERIFY WITH THE SERVICE DEPARTMENT. I BELIEVE THAT WORK WAS DONE ON THE BRAKES AND THE GAS PEDAL AS INSTRUCTED IN THE RECALL NOTICES. I BELIEVE THE CAR IS STILL BEING EXAMINED BY THE INSURANCE INVESTIGATORS AS OF MAY 8, 2011. I HAVE BEEN INFORMED BY THE INSURANCE APPRAISER THAT THE VEHICLE IS A COMPLETE WRITE OFF. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10399486May 8, 2011
ELECTRICAL SYSTEM
WE WERE DRIVING FROM PA TO GA FOR A WEDDING IN MY 2005 FORD ESCAPE. I HAVE 65,000 MILES ON MY ESCAPE. THE ENTIRE CAR LOST ALL POWER...NO POWER STEERING, GAS, ABS, ETC. ALL OF THE WARNING LIGHTS IN THE CAR CAME ON AND WE LOST EVERYTHING GOING 75 ON A HIGHWAY IN N.C. WE WERE ABLE TO GET TO A SERVICE STATION WHO THEN REPLACED 2 COILS AND 2 SPARK PLUGS. THEN THEY REALIZED THAT THE ENTIRE COMPUTER WAS DEAD, THE "PCM". FORD SAID THEY WERE ON BACKORDER SO IT WOULD BE ABOUT A WEEK, AS THEY "MOVED US TO THE FRONT OF THE LINE". WE HAD TO RENT A CAR FOR A WEEK WHILE WE WAITED FOR THE PART...FINISHING OUR TRIP TO GA FOR THE WEDDING, THEN BACK UP TO PA THE NEXT DAY (OUR HOME). WE HAD TO GO BACK TO N.C. IN THE RENTAL CAR (ANOTHER 114 HOURS ROUND TRIP) TO EXCHANGE CARS BACK WHEN MINE WAS FINALLY FIXED. THE FORD DEALER REPLACED THE PCM BUT AT THE SAME TIME SAID THAT THERE WAS ANOTHER COIL BAD...ANOTHER $350 ON TOP OF THE $750 I ALREADY PAID (PLUS $400 FOR THE RENTAL CAR). AFTER LOOKING ONLINE, I HAVE REALIZED THAT A LOT OF PEOPLE HAVE HAD THIS SAME ISSUE...AND TO EXPECT THE COILS AND COMPUTER TO GO OUT AGAIN, EVEN AFTER REPLACING THEM. APPARENTLY THE 2005 ESCAPE WAS MADE WITH A FAULTY COIL PACK, AND THEY KNOW ABOUT IT. WHEN CALLING FORD, THEY JUST SAY, "SORRY ABOUT THAT, THERE ISN'T ANYTHING WE CAN DO". THERE ARE 6 COILS IN THE ESCAPE...I HAVE NOW HAD 3 REPLACED...WHEN THE OTHERS GO OUT, IT IS EXPECTED THAT THE PCM WILL ALSO GO OUT. I AM NOW AFRAID TO DRIVE MY CAR, AS I DO NOT TRUST IT...I NEVER KNOW WHEN I MAY LOSE POWER. WE WERE "LUCKY" THAT SOMETHING WORSE DID NOT HAPPEN, AS MY SON WAS ALSO IN THE CAR WITH US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399295May 6, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT STATED THE FAILURE STARTED WITH THE ABS LIGHT COMING ON. THE CONTACT WAS TOLD BY A MECHANIC THE TONE RINGS NEEDED TO BE REPLACED. AFTER THE TONE RINGS WERE REPLACED, THE TRANSMISSION STARTED TO MAKE A RUMBLING SOUND. THE CONTACT TOOK THE VEHICLE BACK TO THE MECHANIC AND WAS TOLD THE TRANSMISSION HAD FINAL DRIVE DAMAGE AND MAY NEED TO BE REPLACED. THE FAILURE MILEAGE WAS 76,000 AND THE FAILURE MILEAGE WAS 77,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Escape