Ford Escape Complaints

29,499 consumer complaints on file.

#10402691May 25, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE DRIVER OWNS A 2004 FORD ESCAPE. THE CONTACT STATED WHEN THE DRIVER APPLIED PRESSURE TO THE BRAKE PEDAL AT AN UNKNOWN SPEED THE VEHICLE WOULD NOT STOP UNTIL EXCESSIVE PRESSURE WAS APPLIED TO THE PEDAL. THE VEHICLE WAS DRIVEN HOME WHERE THE CONTACT NOTICED THE FRONT PASSENGER SIDE BRAKE LINE HAD FRACTURED AND THE FRONT DRIVER SIDE BRAKE LINE WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402730May 25, 2011
SERVICE BRAKES, HYDRAULIC
2008 FORD ESCAPE HEV NEEDS A HCU (HYDRAULIC CONTROL UNIT) REPLACED AT 61,667 MILES. CAR WAS PARKED (EMERGENCY BRAKE OFF) AND WHEN STARTED BOTH ABS AND BRAKE WARNING LIGHT CAME ON. TOOK TO DEALERSHIP THIS MORNING AND THEY INDICATED IT WAS FAULTY. THIS APPEARS TO BE A COMMON PROBLEM WITH 2005 AND LATER FORD ESCAPE HEVS. MIGHT BE WORTH INVESTIGATING. WE WERE LUCKY THE BRAKES DIDN'T ACTUALLY FAIL WHILE DRIVING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402567May 24, 2011
ELECTRICAL SYSTEM
I HAVE THIS 2007 FORD ESCAPE HYBRID WITH 50,000 MILES ON IT. IT WORKED FINE UNTIL THIS YEAR WHEN THE CAR WOULD TURN OFF AT THE LIGHT STOP AFTER A MESSAGE OF "STOP SAFELY NOW" DISPLAYED ON BOARD. I HAD TO PUT IT IN PARKING AND TURN ON THE ENGINE BEFORE I WOULD BE ABLE TO DRIVE IT AGAIN. TOOK THE VEHICLE FOR A CHECK UP AND IT TURNED OUT THAT A SMALL STONE MAD A SMALL HOLE IN THE RADIATOR. WE FIXED THE PROBLEM AND IT SEEMED TO WORK WELL UNTIL 3 MONTHS LATER WHEN IT BEGAN TO HAVE THE SAME PROBLEM, ONLY THIS TIME THE DISPLAY SHOWED WHILE DRIVING ON THE FREEWAY. I ONLY HAVE A FEW SECONDS TO FIND A WAY TO STOP SAFELY BEFORE THE CAR COMPLETELY SHUTS OFF AFTER THE "STOP SAFELY NOW" MESSAGE. IT IS SCARY SINCE IT HAPPENS EVERY FEW MILES NOW. WE SWITCHED TO DIFFERENT GAS BRANDS, MAINTAINED THE VEHICLE, CHANGED THE OIL AND FILTER ON TIME. THE OWNER'S MANUAL MENTIONS THAT THE STOP SAFELY NOW MESSAGE COULD BE AN INDICATION OF HYBRID COMPONENTS FAILURE. I DID SOME RESEARCH ONLINE AND READ FORUM DISCUSSIONS AND I FOUND OUT THAT MANY ESCAPE HYBRID OWNERS REPORT THE SAME PROBLEM. IT LOOKS LIKE A MANUFACTURER'S DEFECT TO ME. IT IS TOO COMMON TO BE JUST AN ISOLATED PROBLEM. THIS IS A SAFETY ISSUE. YESTERDAY WHEN IT HAPPENED AGAIN, OUR 10 YEAR OLD DAUGHTER WAS IN THE BACK PASSENGER SEAT AND SHE REPORTED FEELING UNSAFE AND SCARED. WE WERE DRIVING FROM WINDSOR TO CHATHAM AND DURING THE 70 MILES DRIVE ALONE, MY DAUGHTER COUNTED 7 OCCURRENCES. I AM AFRAID TO DRIVE THIS CAR ANYMORE. IS IT A DEATH OR MORE THAT WILL PROMPT INSPECTORS TO ISSUE A SAFETY RECALL FOR THESE VEHICLES? I HOPE IT IS NOT US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402616May 24, 2011
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
IGNITION COILS DEFECT- CAUSING ENGINE TO STALL AND GAS PEDAL SOMETIMES GETS HARD TO ACCELERATE CAUSING THE VEHICLE NOT TO MOVE. WHILE DRIVING VEHICLE ACCELERATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403290May 23, 2011
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
ABS MODULE CONNECTOR CAUGHT FIRE WHILE CAR WAS PARKED. RECALL FOR ABS MODULE CONNECTOR INSPECTION WAS COMPLETED 7/6/2007. BROUGHT VEHICLE BACK IN 1/7/2008 DUE TO ABS LIGHT REMAINING ON. NO MENTION OF ABS, NOTED ROTORS BELOW SPECS AND BRAKE PADS NEED REPLACING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10403293May 23, 2011
ENGINE AND ENGINE COOLING, STEERING, ELECTRICAL SYSTEM
I AM A WEDDING PHOTOGRAPHER AND WHILE TRAVELING ABOUT 4.5 HOURS AWAY FROM HOME TO SHOOT A WEDDING I HAD PROBLEMS ABOUT 2 HOURS INTO MY TRIP. I WAS ON INTERSTATE 20 JUST OUTSIDE OF COLUMBIA, SC. I WAS IN THE LEFT HAND LANE BEHIND A SEMI TRUCK, THERE WAS ANOTHER SEMI TRUCK IN THE RIGHT LANE BESIDE ME AND BEHIND ME I HAD A LARGE VAN. I WAS GOING ABOUT 65-70 WHEN SUDDENLY, THE CAR LOST ALL POWER INCLUDING THE STEERING AND ALL THE WARNING LIGHTS BLINKED ON. I SOMEHOW REGAINED CONTROL OF THE CAR BY SHIFTING IN NEUTRAL AND RESTARTING. I HATE TO THINK WHAT WOULD HAVE HAPPENED HAD I NOT BEEN ABLE TO REACT AS FAST AS I DID AS THE VAN BEHIND ME HAD TO SLAM ON HIS BREAKS TO KEEP FROM HITTING ME. ONCE THE SEMI TRUCK WAS CLEARED OF THE RIGHT LANE I GOT OVER AND TURNED ON MY FLASHERS. SINCE I HAD IT RUNNING I WAS TOO SCARED TO PULL OVER ON THE SIDE. I GOT TO MY NEAREST EXIT AND PULLED OVER. I TURNED OFF THE VEHICLE AND ALL THE WARNING LIGHTS WENT OFF EXCEPT THE ABS AND THE CHECK ENGINE LIGHT. I RESTARTED AND DROVE ABOUT A MILE TO A MECHANIC. THEY COULD NOT SEE ANYTHING WRONG BUT HEARD THE MISFIRE. THE CAR WAS TOWED TO CLASSIC FORD IN COLUMBIA, SC. I HAD TO RENT A CAR TO FINISH MY TRIP AS I COULDN'T LET DOWN A COUPLE ABOUT TO BE MARRIED. I JUST GOT THE ESTIMATE TO THE TUNE OF OVER $2700.00. IT'S THE PCM MODULE ALONG WITH COIL, SPARK PLUGS AND A FEW OTHER THINGS. I AM NOW DEBATING ABOUT WEATHER TO FIX IT OR NOT AS ALL THE REVIEWS I HAVE READ IT SEEMS LIKE PEOPLE CONTINUE TO HAVE PROBLEMS AFTER IT'S FIXED. IT SOUNDS LIKE FORD REALLY NEEDS TO FIGURE OUT A WAY TO FIX THIS CHRONIC PROBLEM BEFORE SOMEONE DIES IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402399May 23, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT WAS DRIVING 60 MPH WHEN SPARKS STARTED TO SHOOT FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO RAPIDLY MOVE THE VEHICLE FROM OFF THE ROADWAY AND AS THE HOOD WAS LIFTED, THE CONTACT NOTICED THAT THE ENGINE WAS ON FIRE. THE POLICE AND THE FIRE DEPARTMENT WERE DISPATCHED TO EXTINGUISH THE FIRE. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED BACK TO THE CONTACTS RESIDENCE AND THE VEHICLE WAS DEEMED AS DESTROYED. THE VEHICLE WAS NOT INSPECTED FOR THE CAUSE OF THE ENGINE FIRE BUT THE FIRE DEPARTMENT ADVISED THAT THE FIRE COULD POTENTIALLY HAVE BEEN CAUSED BY AN ELECTRICAL FAILURE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. UPDATED 9/16/11 *CN UPDATED 2/9/12 *CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10402402May 23, 2011
STEERING
I OWN A 2008 ESCAPE WITH THE EPS SYSTEM. I LOVE THE VEHICLE IN GENERAL, BUT OVER THE PAST YEAR I HAVE HAD 3 INCIDENTS WHERE THE POWER STEERING FAILS COMPLETELY WHILE DRIVING, RENDERING THE VEHICLE UNSTEERABLE. IN ALL THREE EPISODES, I HAD TO STOP THE VEHICLE (ON THE ROADWAY), SHUT OFF THE ENGINE, THEN RESTART IT, AND THE POWER STEERING AGAIN FUNCTIONED. I DID CONTACT MY LOCAL DEALER WHO SEARCHED THE FORD SERVICE BULLETINS, AND FOUND NOTHING, HOWEVER, HAD SERVICED A FEW VEHICLES HAVING THE EXACT SAME INTERMITTENT-TYPE PROBLEM, BY REPLACING THE STEERING COLUMN. (THEY SAID THIS WOULD COST ME $972.77) . I ALSO RESEARCHED THE ISSUE WITH THE NHTSA AND FOUND MANY OWNERS OF FORD VEHICLES WITH THE EPS SYSTEM HAVING EXACTLY THE SAME PROBLEM. SINCE THIS IS (OBVIOUSLY) A SIGNIFICANT SAFETY CONCERN, IT SURPRISES ME THAT FORD HAS NOT YET ADDRESSED THE ISSUE VIA A RECALL OR AT THE VERY LEAST A SERVICE BULLETIN. I DO NOT WANT TO TRADE IN OR SELL THIS VEHICLE, BUT I CURRENTLY DO NOT FEEL CONFIDENT ABOUT ITS SAFETY RELIABILITY. ANY INFORMATION THAT CAN BE PROVIDED REGARDING THIS SIGNIFICANT ISSUE WOULD BE HELPFUL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402425May 23, 2011
AIR BAGS
08 ESCAPE 4DSW AWD WAS INVOLVED IN A CRASH, WAS PULLING OUT OF DRIVE WHEN HIT BY A RAM 350 ACROSS THE FRONT END FROM BEHIND LEFT FRONT TIRE CAUSING TOTAL LOSS AND MINOR INJURY TO PASSENGER OF CHEST AND KNEES. THE CAR HAS 6 LOCATIONS OF AIRBAGS AND NONE OF THEM DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10402268May 21, 2011
AIR BAGS:FRONTAL, SEATS
FORD ESCAPE 2011 HAD A CAR ACCIDENT ON MAY 17TH 2011 I WAS HIT FROM BEHIND AND WITH THE IMPACT I HIT THE CAR IN FRONT OF ME. WHEN I WAS HIT THE AIR BAGS DID NOT DEPLOY, ALSO THE DRIVERS SEAT BROKE IN HALF. THE HUNK HORN WOULD NOT STOP BLOWING. DUE TO THE CAR SEAT BRAKING I HAVE SEVERAL INJURIES AND HAVE BEEN GOING TO THERAPY DAILY. I HAD A 2010 FORD FOCUS AND CHANGED IT TO THE FORD ESCAPE FOR SECURITY PURPOSES AND NOW THIS HAPPENS. I DID NOT FEEL SAFE AT ALL AT THE TIME OF THE ACCIDENT. DUE TO THE ACCIDENT I HAVE NO CAR NOW AND NOW WHY OF GETTING ANYWHERE AND THE WAIT WILL BE PROLONGED DUE TO THE SAFETY FEATURES THAT DID NOT WORK ON THE CAR THEY HAVE TO INVESTIGATE FURTHER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10403174May 20, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ENGINE AND ENGINE COOLING
EMAIL FROM SENATOR ON BEHALF OF CONSTITUENT RE CONCERNS WITH HER 2005 FORD ESCAPE AUTOMOBILE (DESIGN OF THE POWERTRAIN CONTROL MODULE COMPUTER). *KB THE CONSUMER STATED WHILE DRIVING, ALL THE LIGHTS ON THE DASHBOARD ILLUMINATED. WHEN SHE ARRIVED AT THE REPAIR SHOP, THE MECHANIC PERFORMED A DIAGNOSTICS TEST WHERE IT WAS DETERMINED THAT A CYLINDER WAS NOT FIRING. AFTER FURTHER EXAMINATION, IT WAS DISCOVERED THE POWER CONTROL MODULE WAS DAMAGED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402091May 19, 2011
SERVICE BRAKES, HYDRAULIC
WE HAVE OWNED SEVERAL GOOD FORD VEHICLES IN THE PAST, UP UNTIL NOW. THE SUBJECT: 2005 FORD ESCAPE HYBRID AND PROBLEMS WITH THE ABS. WE NOW UNDERSTAND THIS IS A COMMON RECURRING PROBLEM WITH THIS VEHICLE. THE MASTER BRAKE CYLINDER IS DEFECTIVE IN WHAT APPEARS TO BE CONSISTENT WITH ALL OF THE FORD'S HYBRID ESCORT LINE...DUE TO A DESIGN FLAW THAT FORD REFUSES TO RECOGNIZE. THE COST OF REPAIRS CAN RANGE FROM $1500-4000 AND AS A CONSUMER'S RIGHTS ADVOCATE I WON'T HESITATE TO BLOW THE WHISTLE ON THIS ONE...MY DAUGHTER DRIVES THIS CAR, AND SHE ALMOST HAD WHAT WOULD HAVE BEEN A SERIOUS IF NOT A FATAL ACCIDENT...;NO RESPONSE FROM THE BRAKING SYSTEM AND IT IS NOW IN THE SHOP.. AND WE CAN'T AFFORD FOR HER NOT TO CONTINUE TO GO TO COLLEGE, AND WE CAN'T AFFORD TO BUY HER A NEW CAR. WHEN IT COMES TO SAFETY, FORD SHOULD BE HELD ACCOUNTABLE...THE ONLY RESPONSE EVER FROM THEM TO ANYONE ELSE WHO HAS HAD A SIMILAR PROBLEM, HAS BEEN A WEAK APOLOGY. WHAT DOES IT TAKE FOR YOUR ORGANIZATION TO INITIATE A RECALL OR AT LEAST A RESPONSIBLE REPLY FROM FORD. I CAN'T EVEN FEEL GOOD ABOUT SELLING THIS CAR TO ANYONE ELSE UNTIL THIS DEFECT IS RESOLVED. AT LEAST TOYOTA DID WHAT THEY WERE SUPPOSE TO WHEN THEY HAD THE "STUCK" ACCELERATION ISSUE...BUT FORD - AN AMERICAN (?) COMPANY THAT HAS BEEN AROUND FOR A LONG TIME...WITH SHABBINESS LIKE THIS IT'S NO WONDER OUR TECHNOLOGIES BEING CONSTANTLY "SOLD (OUT)" ) AND EXPORTED OVERSEAS. ON BEHALF OF ALL AMERICANS WHO PREFER TO PURCHASE USA MADE PRODUCTS AND EXPECT THE QUALITY WE DESERVE, I EXPECT A RESPONSE FROM YOU THAT ADDRESSES THIS HORRENDOUS PROBLEM THAT CAN CAUSE DEATH ON THE HIGHWAYS, IF NOT ALREADY...IT SURELY WILL IN TIME. HOW EFFECTIVE AND INFLUENTIAL IS YOUR ORGANIZATION, OR IS IT ANOTHER FACADE THAT HAS BEEN DESIGNED TO MAKE US THINK OUR SAFETY RIGHTS ARE PROTECTED FROM THE FLAWS OF BIG BUSINESS WHEN THEY REALLY A? FORTUNATELY, I KNOW SEVERAL CONGRESSMEN WHO WILL NOT LIKE TO RECEIVE A COPY OF THIS MESSAGE BUT ULTIMATELY WILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401536May 18, 2011
FUEL SYSTEM, OTHER
GAS TANK SHIELD AND STRAPS ARE RUSTED SO BADLY THAT THERE IS A 5" X 6" HOLE IN THE GAS TANK SHIELD. THE STRAPS HOLDING THE SHIELD ARE ALSO BADLY RUSTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401409May 18, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HAD TO BE REPLACED IN 2005 FORD ESCAPE (V6, 4WD) XLT. NO ISSUES PRIOR TO ONE DAY DRIVING VEHICLE AND IT SPUTTERED AND SLOWED TO A COMPLETE STOP. THE CAR WAS TURNED OFF AND RESTARTED JUST FINE. BUT WHEN THE VEHICLE WAS PUT INTO DRIVE, IT ONLY WENT FOR ABOUT 10 FEET BEFORE IT SLOWED TO A COMPLETE STOP AGAIN. THE VEHICLE WAS TOWED ON A FLAT BED TO REPAIR SHOP WHERE OWNER WAS INFORMED SHE MUST REPLACE TRANSMISSION TOTALING $2477.00. VEHICLE HAS LESS ABOUT 92,000 MILES ON IT WITH ONLY ONE OWNER. CAR WAS PURCHASED SEPTEMBER 2004 FROM FORD DEALER. 3 YEAR WARRANTY IS OBVIOUSLY NO LONGER VALID AND DEALER OFFERED NO ADVICE AS TO WHAT COULD BE DONE ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401457May 18, 2011
STEERING
TL*THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE BEGAN TO VEER TO THE LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED TO RECUR. APPROXIMATELY SIX MONTHS LATER, WHILE DRIVING APPROXIMATELY 55 MPH THE POWER STEERING FAILED AND THE CONTACT HAD A HARD TIME TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WHERE AN UNKNOWN STEERING MECHANISM WAS REPLACED. THE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 10,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401340May 17, 2011
STEERING
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHEN DRIVING, THE STEERING WHEEL LOCKED. THE CONTACT REPLACED THE STEERING COLUMN TWICE BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED A THIRD TIME AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 176,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400987May 16, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE POWER WHILE ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE ELECTRONIC CONTROL MODULE. IN ADDITION, THE SPARK PLUGS WERE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401026May 16, 2011
ENGINE AND ENGINE COOLING, STRUCTURE
THE COMPUTER SHORT, BECAUSE A WATER LEAK IN THE COMPUTER, THE VEHICLE STALLED ON THE BRIDGE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10401046May 16, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I HAVE A 2008 FORD ESCAPE AND IT SEEMS THERE IS A PART IN WHICH THE CARS TRANSMISSION COULD BE RUINED. THIS PART IS THE A/C CONDENSER WHICH TENDS TO GO OUT EVERY 20,000 MILES WHICH IS MY EXPERIENCE SO FAR. THERE WAS A RECALL ON THIS PART BUT IT SEEMS IT DID NOT DO ANY GOOD BECAUSE EVEN AFTER THE REPLACEMENT PART IS PUT IN, THE PART STILL HAS TO CONTINUE TO BE REPLACED IN ORDER TO KEEP THE CAR FUNCTIONING AS IT SHOULD BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401882May 16, 2011
EXTERIOR LIGHTING
ABOUT OCT 15, 2010 I NOTICED WHEN I PUT ON MY RIGHT HAND TURN SIGNAL THE HIGH BEAM WOULD TURN ON. IT DID IT CONSISTENTLY FOR A COUPLE OF MONTHS THEN STOPPED. THEN STOPPED. THEN STARTED AGAIN. SEEMS LIKE THE TRIGGER IS WHEN I DO USE THE HIGH BEAM IS THE TRIGGER THAT STARTS THE PROCESS OF STARTING THE CYCLE FOR A COUPLE OF MONTHS. IT IS A DANGER TO ONCOMING CARS AS WELL AS TO CARS THAT ARE IN FRONT OF YOU BLINDING BOTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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