Ford Escape Complaints

29,499 consumer complaints on file.

#10462911June 24, 2012
STRUCTURE:BODY, POWER TRAIN
VEHICLE WAS BEING PREPARED TO BACK OUT OF LEVEL GARAGE ONTO DRIVEWAY WITH MILD DOWNHILL SLOPE. VEHICLE WAS STARTED, EMERGENCY BRAKE RELEASED AND AUTOMATIC TRANSMISSION PLACED IN REVERSE, DRIVER'S FOOT ENGAGED BRAKE. DRIVER REALIZED WALLET WITH DRIVER'S LICENSE WAS LEFT INSIDE HOUSE. TRANSMISSION PLACED IN PARK, DRIVER REMOVED FOOT FROM BRAKE AND EXITED VEHICLE. VEHICLE NOT NOTED TO BE MOVING WHEN DRIVER EXITED. DRIVER ENTERED HOUSE THROUGH GARAGE ENTRY, RETRIEVED WALLET. WHEN GARAGE WAS RE-ENTERED VEHICLE WAS BACKING OUT OF GARAGE ONTO DRIVEWAY ON ITS OWN. DRIVER ATTEMPTED TO CATCH UP TO VEHICLE ON FOOT AND ATTEMPT TO REGAIN CONTROL. VEHICLE BACKED DOWN FULL LENGTH OF DRIVEWAY (APPROX. 100 FEET) AND BACKED ACROSS ROAD AND DOWN FAIRLY STEEP EMBANKMENT ON OTHER SIDE OF ROAD. VEHICLE THEN BACKED INTO A LARGE TREE ABOUT 10-15 FEET FROM ROAD AND ABRUPTLY STOPPED, AND AN ADJACENT TREE WAS SIDE-SWIPED BY THE REAR/LEFT SIDE OF THE VEHICLE. NO PROPERTY DAMAGE OCCURRED, SCANT DAMAGE TO 2 LARGE TREES. DRIVER ASSESSED THE DAMAGE, RE-ENTERED THE VEHICLE. DRIVER CANNOT DEFINITIVELY RECALL WHAT GEAR THE TRANSMISSION WAS IN WHEN VEHICLE WAS RE-ENTERED. DRIVER WAS ABLE TO RE-START THE VEHICLE AND MOVE IT ACROSS THE ROAD AND BACK ONTO DRIVEWAY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10462824June 23, 2012
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
WHEN DRIVING THE INSTRUMENT CLUSTER FAILS. ALL THE DASHBOARD LIGHTS COME ON, THE SPEEDOMETER/FUEL GAUGE/ETC MOVE TO 0 OR THE FAR LEFT. LOOKING ONLINE FOR FORD INSTRUMENT PANEL FAILURE, THERE ARE HUNDREDS OF COMPLAINTS ABOUT IT. CHECKED WITH THE MECHANIC WHO SAYS IT IS A COMMON FAILURE WITH FORD. THEY HAVE A BULLETIN ABOUT IT BUT IT WILL NOT CONSTRUE A RECALL UNTIL A DEATH OR INJURY FROM A CRASH RELATED TO THE DEFECTIVE EQUIPMENT. THIS MAY ALSO FALL UNDER A TORT LAWSUIT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462744June 22, 2012
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
I WAS GOING APPROX. 30 - 35 MPH AND MY CAR STARTED JERKING AND SPUTTERING AS IF IT WERE OUT OF GAS THEN JUST DIED IN THE MIDDLE OF AN INTERSECTION. MY HUSBAND HAD TO PUSH ME ACROSS THREE LANES OF TRAFFIC TO A STATION WHERE WE BOUGHT GAS. THE CAR STARTED RIGHT UP SO WE WENT CONTINUED ON WITH OUR BUSINESS. WE GOT ON THE INTERSTATE AND WAS GOING ABOUT 65 MPH AND THE SAME THING HAPPENED. I GOT IT ON THE SHOULDER AND IT DIED AGAIN SO WE CALLED THE EXTENDED WARRANTY CO. (WHICH CHARGED ME AN ADDITIONAL $200 DEDUCTIBLE ON TOP OF THE COST OF THE WARRANTY) AND THEY HAD IT TOWED TO THE NEAREST FORD DEALERSHIP WHICH WAS ON THE OTHER SIDE OF THE INTERSTATE. MY SISTER HAS THE SAME CAR (ONLY A YEAR NEWER) AND THE EXACT SAME THING HAPPENED TO HER WHILE SHE WAS ON VACATION IN INDIANA. IN RESEARCHING THE INCIDENT WE DISCOVERED THIS IS A VERY COMMON PROBLEM IN THE ESCAPE. THE MECHANIC AT THE FORD DEALERSHIP WHERE SHE HAD HER CAR TOWED TO MADE THE STATEMENT THAT HE HAS BEEN WAITING FOR TWO YEARS FOR A RECALL ON THIS PART. IF THIS IS A COMMON ISSUE THEN WHY HASN'T FORD ISSUED A RECALL (RECALL EVEN A FORD MECHANIC IS WAITING FOR)? IN RESEARCHING WE ALSO DISCOVERED ANOTHER ISSUED WITH THE BACK WINDOW EXPLODING. I DO NOT FEE SAFE DRIVNG MY ESCAPE (WHICH I ABSOLUTELY LOVE). I AM READY TO TRADE IT IN <SIGH>. OH, AND THE MECHANIC ALSO SAID THE PART HE REPLACED WAS THE EXACT SAME PART AS THE ONE THAT WAS ORIGINALLY IN THE CAR. WHEN ASKED WHAT IS TO KEEP THIS FROM HAPPENING AGAIN AND HE SAID "NOTHING BECAUSE IT IS THE SAME PART". SO, THEY TOOK A DEFAULTED PART OUT AND REPLACED IT WITH ANOTHER DEFAULTED PART. I WOULD JUST LIKE TO KNOW WHY A RECALL HASN'T BEEN ISSUED ON THIS PART. THANKS FOR YOUR TIME. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462757June 22, 2012
ELECTRICAL SYSTEM, ENGINE
AUGUST 2011 - HAD DRIVEN APPROXIMATELY 200 MILES TN INTO VA WHEN STOP SAFELY NOW MESSAGE APPEARS. PULLED OVER, WAITED A FEW MINUTES AND STARTED THE ENGINE. NO HELP AVAILABLE LOCALLY AS IT WAS SMALL TOWN LATE SATURDAY. DECIDED TO CONTINUE TRIP HOME - DROVE SLOWLY IN RIGHT LANE FOR LAST 200 MILES. NO RECURRANCE THE REST OF THE WAY. MY MECHANIC COULD FIND NOTHING WRONG UPON RETURN HOME. DID NOT OCCUR AGAIN UNTIL JUNE 9, 2012 - ABOUT 150 MILES FROM HOME. SAME SCENARIO - STOPPED FOR A MINUTE THEN WENT ON. HAPPENED AGAIN ON JUNE 20, 2012. AFTER STOP AND GO TRAFFIC THEN RUNNING AT 70 MPH WHEN MESSAGE APPEARS, THIS TIME THE ENGINE SHUT DOWN IMMEDIATLY AND I BARELY GOT ONTO THE SHOULDER WITH TRAFFIC SPEEDING BY ABOUT 2 FEET OFF MY RIGHT. TRIED TO START AGAIN BUT MESSAGE THAT THE ENGINE WAS DANGEROUSLY HEATED APPEARED. AFTER SITTING FOR ABOUT 10 MINUTES, IT STARTED, I TURNED ON THE HEAT (DESPITE 90+ OUTSIDE TEMP) AND GOT OFF AT NEXT EXIT AND PARKED FOR ABOUT AN HOUR. STARTED UP AND DROVE HOME. NO OTHER OCCURANCE SINCE. MY MECHANIC TELLS ME NOW THAT I NEED A COOLANT PUMP BASED ON THE STORED SERVICE CODE. WILL COST OVER $700 PART AND LABOR. JUST HOPE IT FIXES IT. IT IS EXTREMELY DANGEROUS WHEN THE ENGINE SHUTS DOWN WITH ONLY SECONDS OF WARNING. IN THE AREA I LIVE, I WOULDN'T ALWAYS BE ABLE TO EVEN GET ONTO A SHOULDER SAFELY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460485June 20, 2012
POWER TRAIN
2008 FORD ESCAPE HYBRID. CONSUMER WRITES IN REGARDS TO TRANSMISSION AND ENGINE PROBLEMS *TGW THE CONSUMER STATED WHEN HE DECIDED TO SLOW DOWN BY APPLYING THE BRAKE AND SHIFTING THE CVT TRANSMISSION INTO LOW RANGE, TO HIS SURPRISE THE TRANSMISSION DID NOT SHIFT DOWN AND ALLOW THE ENGINE COMPRESSION TO SLOW THE VEHICLE DOWN. HE TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO FIND ANYTHING WRONG. THE CONSUMER WAS ADVISED BY FORD CUSTOMER SERVICE TO TAKE THE VEHICLE TO ANOTHER DEALER. THE SERVICE MANAGER STATED THE VEHICLE COULD NOT BE SHIFTED INTO LOW AT 50-60 MPH AND EXPECT IT TO SLOW DOWN. HOWEVER, THE CONSUMERS MANUAL STATED THE TRANSMISSION MAY BE SHIFTED INTO LOW AT ANY SPEED. UPDATED 09/11/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462364June 20, 2012
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING DOWN THE ROAD CAR JUST QUIT TOWED TO DEALERSHIP ONLY TO FIND OUT THE COMPUTER SHORTED OUT WHICH ALSO DESTROYED ALL THE COILS. I JUST PRINTED OUT 13 PAGES OF THIS HAVING HAPPENED TO OTHER ESCAPE OWNERS AND THAT A FORD SERVICE BULLETIN (09-2-6) WAS AT ONE TIME ISSUED--- THIS WILL COST A TON OF MONEY TO CORRECT FOR A PROBLEM FORD HAS KNOWN ABOUT FOR SOME TIME. WHEN MINE QUIT I HAD SMOKE POURING OUT FROM UNDER THE HOOD SO THERE WAS A POTENTIAL FOR A FIRE AND JUST QUITTING WITH NO WARNING-- WHY HAS FORD NOT HAD A RECALL ON THIS ISSUE FOR WHAT COULD HAVE BEEN A LIFE THREATENING SITUATION? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462379June 20, 2012
POWER TRAIN, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DRIVING FORD ESCAPE 2009 AT CONSISTENT HIGHWAY SPEED FOR APPROXIMATELY 20 MINUTES. IPHONE PLUGGED INTO USB PORT, HEAD LIGHTS, AIR CONDITIONING ON AND WORKING. SUDDEN FEELING OF HESITATION AND THEN FLOATING. ORANGE WRENCH LIGHT APPEARED. SUDDEN LOSS OF RPM'S AND ENGINE POWER. SEMI-TRUCK BEHIND ME WEAVED INTO OTHER LANE. I ACTIVATED HAZARD LIGHTS AND COASTED/CHANGED LANES OVER 3 LANES OF HIGHWAY TRAFFIC TO SHOULDER OF EXPRESSWAY. STOPPED AND PARKED CAR. WRENCH LIGHT REMAINED ON. AIR CONDITIONING, MUSIC, AND LIGHTS REMAINED WORKING. I LOOKED UP CODE IN OWNER'S MANUAL AND FOUND "POWERTRAIN" "SERVICE IMMEDIATELY". I TURNED OFF CAR. I TURNED OFF AIR CONDITIONING, UNPLUGGED IPHONE, MUSIC, AND LIGHTS. I RESTARTED CAR. CAR IMMEDIATELY RESTARTED WITH NO WARNING LIGHT. WITH CAR IN PARK, TESTED ACCELERATION, NO HESITATION WITH RPMS. I TURNED OFF CAR AND WAITED 5 MINUTES. I TURNED CAR BACK ON, AGAIN NO WRENCH LIGHT, NO HESITATION WITH RPM/GAS PEDAL TESTED. I TURNED OFF HAZARDS AND ATTEMPTED TO DRIVE. NO FURTHER PROBLEM DRIVING THAT NIGHT OR THE NEXT DAY. ON MONDAY I TOOK CAR TO FORD DEALERSHIP FOR INSPECTION. I WAS CALLED AND TOLD THAT BATTERY NEEDED REPLACEMENT. I EXPLAINED I WAS CONCERNED BECAUSE THERE WAS NO LOSS OF AUXILIARY POWER, RATHER ENGINE POWER. THE SERVICE REPRESENTATIVE STATED THEY WOULD REPLACE BATTERY AT MY AGREEMENT AND CONTINUE TESTING. I WAS CALLED LATER IN DAY AN NOTIFIED THAT THERE WAS NOTHING WRONG WITH MY CAR. WHILE WAITING FOR CALL FROM DEALER, I "GOOGLED" FORD ESCAPE 2009 WRENCH LIGHT. I FOUND MULTIPLE PROBLEMS ATTRIBUTED TO THROTTLE BODY STICKING, WITH INABILITY OF FORD DEALERS ABLE TO IDENTIFY THIS RECURRENT PROBLEM. MY CAR REMAINS AT DEALER. I CALLED FORD DEALER AGAIN TODAY AND WAS TOLD MY CAR WAS FINE TO DRIVE. I AM CONCERNED TO DRIVE THIS VEHICLE ON ANY STREET/EXPRESSWAY WITH THE POTENTIAL FOR THIS TO HAPPEN AGAIN, AS REPORTED BY OTHER DRIVERS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462444June 20, 2012
POWER TRAIN, ENGINE
WHILE I WAS DRIVING 55 MPH ON THE INTERSTATE IN THE MIDDLE LANE WHEN SUDDENLY, WITH NO WARNING, WE WERE NO LONGER ABLE TO GET ENOUGH THROTTLE TO CONTINUE MOVING FORWARD. WE HAD TO COAST TO THE SIDE OF THE ROAD. WE WERE ALMOST REAR-ENDED, I REALLY THOUGHT WE WERE GOING TO BE KILLED. IT IS A VERY SCARY SITUATION, GOING FROM 55 MPH TO NOTHING. THE THROTTLE BODY FAILED COMPLETELY AND HAD TO BE REPLACED. AFTER DOING RESEARCH ON THIS I HAVE FOUND THAT MANY OTHER PEOPLE HAVE HAD THIS SAME EXPERIENCE, INCLUDING MY SISTERS 2010 FORD ESCAPE WITH ONLY 45000 MILES ON IT. I HAD JUST HAD MY 30,000 MILE SERVICE DONE ON MY VEHICLE TWO WEEKS PRIOR AND ASKED THEM TO PLEASE CHECK THE THROTTLE BODY SINCE IT HAD HAPPENED TO MY SISTER, AND IT WAS FINE AT THAT TIME. I BELIEVE SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS KILLED. WHEN I ASKED WHAT WAS TO KEEP THIS FROM HAPPENING AGAIN I WAS TOLD, "NOTHING, IT COULD HAPPEN AGAIN AT ANY TIME". WHEN I ASKED IF THERE WAS A RECALL ON IT, I WAS TOLD,"I HAVE BEEN WAITING ON A RECALL ON THIS FOR TWO YEARS." I WAS TOLD THIS FROM A FORD SERVICE PERSON AT THE FORD PLACE THAT REPAIRED MY VEHICLE IN INDIANA. I HAVE REPORTED THIS TO FORD AT THE 800-392-FORD NUMBER THAT THE SAME FORD SERVICE WORKER GAVE ME WHEN I ASKED IF THERE WAS SOME PLACE I COULD CALL ABOUT THIS SITUATION TO HELP GET A RECALL. I NO LONGER FEEL SAFE IN MY VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462214June 19, 2012
ELECTRICAL SYSTEM, ENGINE
WE WERE DRIVING UP I-95 FROM FL TO VA WHEN THE CAR SUDDENLY GAVE A LOUD WARNING TONE AND DISPLAYED THE MESSAGE STOP SAFELY NOW. THE CAR LOST ALL POWER AS WE QUICKLY TRIED TO CROSS SEVERAL LANES OF TRAFFIC TO REACH THE SHOULDER. UPON EXAMINATION OF THE CAR WE STARTED IT UP AGAIN WITH NO CONSEQUENCE AND CONTINUED ON OUR TRIP. ABOUT 30 MINUTES LATER IT HAPPENED AGAIN. AFTER READING THE OWNER'S MANUAL I DISCOVERED THE WARNING MESSAGE INVOLVED A COMPONENT OF THE HYBRID SYSTEM. I DECIDED TO TRY SHUTTING OFF THE ECON SWITCH (WHICH ACTIVATES BATTERY) AND ALL AC/ ELECTRICAL COMPONENTS. THIS WORKED BEAUTIFULLY FOR 100+ MILES UNTIL AT NIGHTFALL THE HEADLIGHTS KICKED ON AND OUR TROUBLES RETURNED. SINCE IT WAS SUNDAY NIGHT WE DECIDED TO STAY OVERNIGHT WHERE WE WERE AND GET IT CHECKED BY THE NEAREST FORD IN THE MORNING. THE DIAGNOSTICS ($95) REVEALED IT WAS THE MOTOR ELECTRONIC COOLING PUMP AT FAULT WHICH THIS DEALER DID NOT CARRY. WE CAUTIOUSLY CONTINUED USING THE NO ELECTRICAL METHOD AND WERE ABLE TO SUCCESSFULLY REACH OUR DESTINATION 400MILES AWAY WITH NO MORE INCIDENTS, WHERE WE THEN TOOK IT TO OUR HOME DEALER FOR REPAIR. A VERY DANGEROUS CONDITION WHICH UPON RESEARCH I'M LEARNING IS HAPPENING TO MANY OTHER ESCAPE HYBRID OWNERS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462246June 19, 2012
ENGINE
I HAD JUST ENTERED THE INTERSTATE AND WAS ACCELERATING UP TO SPEED. SUDDENLY THERE WAS NO POWER, A LIGHT ON THE DASH CAME ON AND THERE WAS A SIGNAL. I PULLED OFF TO THE SIDE OF THE INTERSTATE AND WAITED ABOUT 30 SECONDS. THE VEHICLE RESTARTED AND I WENT ON WITH MY BUSINESS. LATER THAT DAY THE SAME THING HAPPEND AT A STOP LIGHT. WHEN I GOT HOME I CONTACTED THE LOCAL FORD DEALER. THEY SAID IT WAS THE THROTTLE BODY AND IT WAS OUT OF SPECIFICATIONS BY 8 OR 9 PERCENT. THEY ALSO STATED IT WAS NOT COVERED BY THE WARRENTY. I TOLD THEM IT WAS A CPO VEHICLE THAT I HAD PURCHASED 3 DAYS BEFORE. I PAID THE BILL AND MY DEALER REIMBURSED ME THE $100 DEDUCTABLE DUE TO THE FIRST DEALER FILING THE PAPERWORK INCORRECTLY. I HAVE HAD NO PROBLEMS WITH IT SINCE AND IT NOW HAS 48,000 MILES ON IT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462282June 19, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT WAS TRAVELING 40-45 MPH WHEN THE ENGINE STALLED. THE PULL OVER SAFELY WARNING MESSAGE DISPLAYED AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER CONFIRMED THAT THE MOTOR ELECTRONIC COOLING SYSTEM AND WATER PUMP BOTH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 100,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462281June 19, 2012
ENGINE
PULLED AWAY AFTER A STOP SIGN AND REACH A SPEED OF ABOUT 35 - 40 MILES AN HOUR WHEN THE ENGINE JUST SHUT DOWN. THERE WAS NO WARNING AND I WAS FORTUNATE THAT I WAS ABLE TO PULL OFF THE ROAD SAFELY. AFTER THE ENGINE COOLED DOWN I WAS ABLE TO LIMP HOME. THE NEXT DAY I TOOK IT INTO THE LOCAL FORD DEALER AND WAS TOLD THE MECS COOLING PUMP AND FANS HAD FAILED. I CANNOT IMAGE WHAT WOULD HAVE HAPPENED IF I HAD BEEN ON A FREEWAY WHEN THIS HAPPENED. THIS IS A VERY DANGEROUS DEFECT WITH THE FORD HYBRID MODEL. TO MAKE MATTERS WORSE, FORD SAYS I AM 400 MILES PAST MY WARRANTY COVERAGE AND IT WOULD COST ME OVER $1,200 TO FIX. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462283June 19, 2012
SERVICE BRAKES
MY WHOLE FAMILY WAS IN THE VEHICLE LEAVING A PARKING LOT WHEN THE BRAKE LIGHT AND ABS LIGHT BOTH CAME ON AND THE BRAKES FAILED TO WORK AT ALL. I KEPT TRYING TO USE THE BRAKE AND THEN HAD TO THROW THE EBRAKE ON TO COME TO A COMPLETE STOP. I COULD NOT IMAGINE IF WE WERE GOING ANY FASTER OR IF SOMEONE ELSE IN MY FAMILY WAS DRIVING THE CAR. THE COST TO GET IT FIXED WAS $3,820 WHICH WAS OUTRAGEOUS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462340June 19, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHEN SHIFTING INTO DRIVE, THE VEHICLE WOULD JERK ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE SENSORS AND TRANSMISSION WOULD NEED REPROGRAMMING. THE VEHICLE WAS REPAIRED BUT THE VEHICLE WOULD SHIFT EXTREMELY HARD AND WOULD NOT ACCELERATE AFTER THE REPAIRS. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE THE DEALER REPROGRAMMED THE SENSORS AND TRANSMISSION AGAIN, BUT TO NO AVAIL. THE MANUFACTURER WAS CONTACTED AND STATED THERE WAS NOTHING THEY COULD DO TO ASSIST. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 35,151.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462032June 18, 2012
ENGINE
THE CAR WAS PARKED AT A SHOPPING MALL, THE ENGINE STARTED SMOKING AND IT WENT INTO FLAMES BURNED ENTIRE ENGINE, INSIDE FRON T,CAR , DASHBOARD, TIRES ETC.HOOD... *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10462036June 18, 2012
ENGINE
THE FIRST TIME IT OCCURRED I WAS DRIVING ON THE HIGHWAY AND THE INFO SCREEN TOLD ME TO STOP SAFELY AS THE ENGINE SHUT DOWN. IT HAPPENED SEVERAL TIMES THAT DAY, AND THEN DIDN'T HAPPEN UNTIL TODAY, JUNE 17, 2012. THIS RECENT TIME A HIGH ENGINE TEMPERATURE WARNING CAME UP ON THE INFO SCREEN. I CHECKED ALL OF THE FLUIDS AND THEY ARE FULL AND ALL HAVE BEEN CHANGED IN THE LAST YEAR OR SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462052June 18, 2012
STEERING
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH IN REVERSE, THE STEERING WHEEL UNEXPECTEDLY SEIZED WITHOUT WARNING. THE STEERING WHEEL WAS MANEUVERED NUMEROUS TIMES AND THEN EVENTUALLY RELEASED. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED BY AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE STEERING COLUMN WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461887June 15, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE INTERIOR OF THE VEHICLE CREATED A REFLECTION ON THE WINDSHIELD AND AFFECTED HIS VISION. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED DURING SUNNY WEATHER CONDITIONS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461926June 15, 2012
ELECTRICAL SYSTEM:WIRING, AIR BAGS
THE AIRBAG LIGHT KEEPS COMING ON. I TOOK IT IN FOR SERVICE FOR REGULAR MAINTENANCE AND THEN THE LIGHT WAS OFF. I'VE HAD THE CAR NOW FOR 10 YEARS THIS DECEMBER. I CAN'T RECALL A TIME MY AIRBAG LIGHT HAS NOT BEEN ON. JUST RECENTLY I STARTED RESEARCHING AND FOUND THEIR IS A SHORT WIRE UNDER THE DRIVERS SEAT AND IT HAS A LITTLE GRAY PRONG ON IT. THE GRAY PRONG NEEDS TO BE GROUNDED AND IT SHOULD BE ATTACHED THE BARS THE SEAT SLIDES BACK AND FORTH ON. I STUCK THE GRAY PLUG IN AND THE AIRBAG LIGHT WENT OUT. THE ONLY PROBLEM IS EVERY TIME YOU MOVE THE SEAT IT PUSHES THE GRAY PLUG DOWN AND EVENTUALLY IT WILL COME BACK ON AND I WILL HAVE TO FIX IT AGAIN. FORD NEEDS TO CORRECT THIS PROBLEM. THE PROBLEM IS AN EASY FIX AND I DON'T UNDERSTAND WHY THEY DON'T CHANGE THE PLUG OR MAKE A LONGER CORD. FORD NEEDS TO FIX THE PROBLEM. I LOVE MY CAR BUT HATE THE FRUSTRATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461708June 14, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED AND LOCATED THE FAILURE AS A DEFECTIVE THROTTLE BODY ASSEMBLY COVER. THE FAILURE RECURRED APPROXIMATELY TWENTY-FIVE TIMES. THE DEALER MADE AN UPDATE TO THE VEHICLE'S COMPUTER SOFTWARE AND THE FAILURE SEEMED TO BE RESOLVED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CURRENT MILEAGE WAS 41,438 AND THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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