Ford Escape Complaints

29,499 consumer complaints on file.

#10513584May 26, 2013
POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHEN I'M DRIVING MY CAR, IT WILL SUDDENLY STOP ACCELERATING AS THOUGH SOMEONE THREW THE CAR INTO NEUTRAL. WHEN THIS HAPPENS, THE WRENCH LIGHT COMES ON AND I HAVE TO COAST OVER TO A SAFE AREA TO TURN THE CAR OFF AND TURN IT BACK ON. THIS HAPPENED ON THE FREEWAY AT SPEEDS OVER 70MPH, ON STREETS, AFTER A RED LIGHT, TURNING CORNERS. OVER AND OVER AGAIN THIS HAPPENS AND IT STARTED HAPPENING AT ABOUT 50-THOUSAND MILES AND HAS GOTTEN WORSE. TODAY THIS HAPPENED MORE THAN SIX TIMES IN A TWENTY MILE RADIUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513592May 26, 2013
ENGINE
WHILE OPERATING THE VEHICLE, IT STALLED ON ME WITHOUT WARNING. DETAILS ARE AS FOLLOW. I CAME TO A COMPLETE STOP AT A INTERSECTION. WHEN THE LIGHT WENT GREEN AND WENT TO ACCELERATE, THE VEHICLE STALLED AND ENGINE STOPPED. I HAD TO PUT MY VEHICLE IN PARK AND STARTED IT BACK UP. THIS HAS OCCURRED A TOTAL OF FOUR TIMES SO FAR. ONLY OCCURS ABOUT ONCE A DAY. THREE OF THEM WERE AT COMPLETE STOPS. THE MOST RECENT STALL WAS WHEN SLOWING DOWN I WAS BELOW 5 MPH, IT STALLED. I HAVE TAKEN THE VEHICLE TO A FORD DEALERSHIP THAT SERVICES FORD'S BUT COULD NOT FIND ANY ISSUE OR GET IT TO STALL. THEY DROVE ABOUT 60 MILES DOING VARIOUS SPEEDS AND STOPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513510May 25, 2013
ENGINE
I HAD BEEN DRIVING FOR MONTHS WITH MY ENGINE SURGING AND ALMOST PULLING AND DRAGGING ALMOST LIKE SLOWING TO A STOP. I DO NOT KNOW A LOT ABOUT CARS SO I JUST CONTINUED TO DRIVE IT. FINALLY ONE MORNING IN APRIL I WAS ON MY WAY TO WORK AT 5AM. I WAS TURNING ONTO THE HIGHWAY WHEN WHILE I WAS PRESSING ON THE GAS WITHOUT WARNING ALL POWER WAS LOST. THE ENGINE CUT OFF AND I WAS ABLE TO COAST OVER TO THE SIDE OF THE HIGHWAY. THANK GOD IT HAPPENED RIGHT BEFORE MERGING ONTO HIGHWAY RAMP INTO ON COMING TRAFFIC BECAUSE I COULD HAVE POSSIBLE BEEN SEVERELY INJURED IN A CRASH OR HAVE BEEN A CRASH FATALITY. I TOOK THE VEHICLE TO AN AUTO STORE TO HAVE BATTERY CHANGED. JUST A WEEK LATER THE PROBLEM STARTED AGAIN. THIS TIME THE SURGES WERE MORE EVIDENT AFTER I WAS STOPPED AT A LIGHT OR STOP SIGN. IT FELT AS IF THE VEHICLE WOULD START DECELERATING AND LOOSING POWER WHILE I WAS FLOORING THE GAS EVEN ON THE HIGHWAY. I BECAME NERVOUS ABOUT THIS WHERE I TOOK THE VEHICLE IN TO BE CHECKED OUT AT FORD WHERE I WAS THEN TOLD THAT IT WAS A PROBLEM WITH THE ELECTRONIC THROTTLE BODY DEVICE. I WAS ALSO INFORMED THAT THERE MIGHT BE A NATIONAL RECALL ABOUT THIS PROBLEM. I AM VERY UPSET BECAUSE NO WARNINGS WERE GIVEN ABOUT THIS POTENTIAL PROBLEM BECAUSE OF THE POSSIBLE DANGERS WITH THESE OCCURRENCES. MY VEHICLE IS STILL UNDER MANUFACTURER'S WARRANTY, BUT TO HAVE THIS TYPE OF CONCERNING ISSUE NOW, WHO KNOWS WHAT'S TO COME. I REALLY WANT OUT OF THIS VEHICLE AND WOULD LIKE THE OPTION TO TRADE IT IN NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513540May 25, 2013
FUEL SYSTEM, GASOLINE
IN FEB. 2013 I BROUGHT MY CAR TO THE DEALER BECAUSE IT WAS RUNNING ROUGH WHEN I WAS GOING UP AN INCLINE AND ATTEMPTED TO ACCELERATE. THE ENGINE LIGHT CAME ON BUT THEN WENT OFF. AFTER THE DEALER CHECKED IT THEY ASSURED ME NOTHING WAS MECHANICALLY WRONG. OFF AND ON THE PROBLEM PERSISTED, BUT ON A LESSER SCALE, BUT THERE WERE NO FAILURES INDICATED IN THE COMPUTER. ON MAY 23, 2013 I WAS TRAVELING IN RUSH HOUR TRAFFIC FROM BALTIMORE WHEN MY CAR BEGAN RUNNING ROUGH AND WITHIN SECONDS THE ENGINE LIGHT AND THE WRENCH LIGHT WAS ON. I HAD NO ACCELERATION AT ALL. I MANAGED TO NURSE IT TO THE SIDE OF A MAJOR HIGHWAY WHERE I TURNED THE CAR OFF. I WAITED SEVERAL MINS AND RESTARTED THE CAR. IT STARTED, THE ENGINE LIGHT REMAINED ON BUT THE WRENCH WENT OUT. I WAS NOT IN A PLACE THAT WAS SAFE FOR ME TO REMAIN SO I NURSED THE CAR TO THE DEALER. AFTER SECURING A RENTAL CAR FOR ABOUT $50 A DAY (AT MY EXPENSE) I WAS INFORMED THAT IT WILL BE APPROXIMATELY 27 DAYS (3RD WEEK OF JUNE) BEFORE THE PART IS AVAILABLE AND WILL COST ME APPROXIMATELY $750 TO FIX. AT $50 A DAY MY RENTAL WILL BE TWICE THE REPAIR BILL AND MORE THAN MY MORTGAGE! IT WAS SUGGESTED BY THE DEALER I CALL FORD'S CUSTOMER CARE CENTER, WHICH I DID, AND WAS TOLD MY COMPLAINT WAS LOGGED AND THAT I WOULD HEAR "MOST LIKELY NEXT FROM THE MANAGER AT THE DEALER". THEY DID NOT OFFER TO ASSIST WITH A LOANER OR WITH THE ISSUE SURROUNDING THE FACT THAT IT WAS GOING TO TAKE 27 DAYS (AT LEAST) FOR A PART TO BE AVAILABLE. NOTHING WAS ULTIMATELY RESOLVED THROUGH FORD CUSTOMER CARE. FORTUNATELY I WAS IN THE "SLOW" LANE WHEN THIS HAPPENED AND COULD GET TO THE SHOULDER. IF I HAD BEEN IN ANY OTHER LANE ON THIS HIGHWAY, THE OUTCOME MAY NOT HAVE BEEN ACCIDENT FREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513556May 25, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
DRIVING ALONG DOWN THE DRIVEWAY AND THE CAR WENT INTO SLOW MODE. NON-RESPONSIVE TO GAS PEDAL, ENGINE SPUTTERING. HAPPENED TO MY WIFE EARLIER THIS WEEK ON THE WAY TO WORK. SHE PULLED OVER, TURNED OFF THE ENGINE AND RESTARTED. DROVE FINE THEN SO SHE BROUGHT IT HOME AND SWITCHED CARS. ENGINE WRENCH LIGHT COMES ON BUT AFTER RESTART DISAPPEARS. HOOKED UP TO MY OBD SCANNER AND IT SHOWED P2111 CODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513378May 24, 2013
FUEL SYSTEM, GASOLINE, POWER TRAIN
VEHICLE DECELERATED TO 10 MPH, "WRENCH" SERVICE LIGHT APPEARED. I PULLED OVER, PUT VEHICLE INTO PARK, AT WHICH TIME IT BEGAN SHUDDERING. TURNED OFF ENGINE, WAITED A FEW MOMENTS, AND TURNED IGNITION. VEHICLE RESTARTED WITH SOME EFFORT. INCIDENT HAS RE-OCCURRED 7 TIMES SINCE THEN, NOW WITH "ENGINE" SERVICE LIGHT ON. MECHANIC HAS IDENTIFIED ISSUE AS WORN THROTTLE BODY, ON 2-WEEK BACK ORDER AS OF MAY 10, 2013. TIME FOR A RECALL, FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513388May 24, 2013
POWER TRAIN
MONKEY WRENCH WARNING LIGHT ILLUMINATES ON THE DASH ACCOMPANIED BY A LOSS OF FUNCTIONALITY OF THE GAS PEDAL. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD SINCE THE CAR DID NOT RESPOND AT ALL TO ANY PRESSURE ON THE GAS PEDAL. TURNED THE CAR OFF. RESTARTED THE CAR AFTER A FEW MOMENTS, LIGHT WAS OFF AND CAR FUNCTIONED NORMALLY. 2ND INCIDENT HAPPENED 5/22 ON THE FREEWAY AT 65 MPH. AGAIN, I WAS LUCKY ENOUGH TO BE ABLE TO COAST TO THE EMERGENCY LANE. TURNED THE CAR OFF, WAITED, BACK ON AND CONTINUED DRIVING. 3RD INCIDENT HAPPENED A MILE FURTHER DOWN THE ROAD. I WAS ALREADY IN THE SLOW LANE SO AGAIN IT WAS EASY TO MANEUVER INTO THE EMERGENCY LANE. MECHANIC INDICATES THE THROTTLE BODY IS FAULTY AND NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513409May 24, 2013
ENGINE
CAME TO A STOP IN TRAFFIC ON A LOCAL STREET, WITHIN SECONDS, EVERYTHING STOPPED, TOTALLY DEAD, NO WARNING, ALL DASH BOARD LIGHTS OFF, THEN OIL LIGHT AND BATTERY LIGHT WERE ON. SHUT IT OFF, TURNED ON AGAIN (SEVERAL MINUTES LATER) AND IT STARTED. DROVE SHORT DISTANCE TO DEALER. DEALER STATES, COMPUTER SHOWED NO PROBLEM. THERE WAS ABSOLUTELY NO WARNING, NO INDICATION WHAT SO EVER. I AM REPORTING THIS DUE TO THE FACT OF SIMILAR PROBLEMS REPORTED WITH THE FORD ESCAPE 2005-2012. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513448May 24, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
DRIVING 65 MPH ON INTERSTATE HIGHWAY AT 7:30 A.M. ON MAY 13. SUDDENLY, THERE WAS NO LONGER POWER. THE VEHICLE WOULD ONLY IDLE, NOT ACCELERATE. THE WRENCH LIGHT CAME ON. AFTER TOWING TO THE LOCAL FORD DEALER, I WAS INFORMED THAT THE VEHICLE WOULD REQUIRE A NEW THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513452May 24, 2013
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING AT HIGHWAY SPEED WHEN I HEARD A CLICK FROM THE CAR ENGINE. ACCELERATION GRADUALLY DECLINED. THE GAS PEDDLE DID NOT RESPOND. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF. AS I WAS SLOWING TO PARK, TO TURN OFF THE CAR, THE CAR SURGED SEVERAL TIMES. I WAS ABLE TO RESTART THE CAR, WITH A HESITATED START AND GET HOME. THIS HAPPENED 5 TIMES OVER A TWO WEEK PERIOD OF TIME. I TOOK THE CAR TO THE FORD DEALERSHIP AND HAD THE ELECTRICAL THROTTLE BODY REPLACED. THIS CORRECTED THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513464May 24, 2013
ENGINE, ELECTRICAL SYSTEM
WHILE DRIVING TO WORK ON I10 AT 60 MILES PER HR IN HOUSTON TX. THE ESCAPE LOST POWER AND WAS HARD TO STEER. I LIMPED OFF THE ROAD AND SHUT THE ESCAPE DOWN AND RESTARTED IT. THE ESCAPE WORKED FINE AGAIN. THIS HAPPENED TWICE MORE OVER THE NEXT MONTHS. I AM TAKING THE ESCAPE TO RUSSELL SMITH FORD IN HOUSTON TX TO HAVE THEM CORRECT THE PROBLEM. PLEASE CHECK WITH THEM ON THE ISSUE AS I OR OTHERS COULD HAVE BEEN KILLED AS THIS HAPPENED DURING RUSH HOUR TRAFFIC IN HOUSTON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513466May 24, 2013
POWER TRAIN, ENGINE
TRAVELING AT 35 MPH, HEARD A NOISE AND LOST ALL BUT LIMP HOME MODE POWER. NO SHOULDER ON THE ROAD AND CREATED A DANGEROUS LANE BLOCKAGE. HAD TO BE TOWED TO DEALER THAT DOES NOT HAVE THE NEEDED PART. TOLD IT IS ON NATIONAL BACK ORDER. WE HAVE EXTENDED WARRANTY WITH RENTAL COVERAGE BUT SINCE THE PART IS NOT AVAILABLE THEY WILL NOT PAY FOR RENTAL WAITING FOR THE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513478May 24, 2013
VEHICLE SPEED CONTROL, ENGINE, FUEL/PROPULSION SYSTEM
GOING ABOUT 45 MPH WHEN ALL OF A SUDDEN THE CAR STARTED TO COAST,THERE WAS NO WARNING LIGHT. I PUSHED THE GAS PEDAL TO THE FLOOR AND IT WAS AS THOUGH THE CAR WAS NOT GETTING ANY FUEL TO THE ENGINE THERE WAS NO ACCELERATION. I COASTED TO A STOP TURNED OFF THE ENGINE WAITED A FEW MINUTES TURNED THE CAR ON IT SEEMED FINE SO I FINISHED MY ERRAND. ON THE WAY HOME I WAS GOING APPROX. 50MPH ON THE LOCAL HIGHWAY AND THE SAME THING HAPPENED. TOOK MY CAR TO A LOCAL FORD DEALER (I THOUGHT IT WAS STILL UNDER WARRANTY) THEY SAID IT WOULD COST $900.00 TO CLEAN THE THROTTLE BODY AS RECOMMENDED BY FORD BUT THEY WERE NOT SURE IT WOULD FIX THE PROBLEM. THE THROTTLE BODY PART WAS ON BACK ORDER AND THEY WERE NOT SURE WHEN THEY COULD GET ONE. SO NOW I HAVE A CAR I AM AFRAID TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513325May 23, 2013
POWER TRAIN
VEHICLE WENT INTO LIMP MODE ON MAJOR HIGHWAY. WAS ABLE TO COAST OFF WITHOUT INCIDENT. FORD COMPANY IS UNABLE TO FIND REPLACEMENT PART FOR THE THROTTLE BOTTLE, ASSUMING IN HIGH DEMAND. WAS INFORMED NO LONGER UNDER WARRANTY. THERE NEEDS TO BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513345May 23, 2013
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I WAS TRAVELING 60MPH, CAR SUDDENLY STALLED ON THE HIGHWAY. GAS PADDLE DID NOT RESPOND. ENGINE LIGHT & WRENCH LIGHT WAS LIT. STOPPED THE VEHICLE COMPLETELY & TURN THE ENGINE OFF. WAITED COUPLE OF MINS AND START AGAIN. NO WRENCH LIGHT BUT ENGINE LIGHT GOES OFF. NOW THIS HAPPENS EVERY DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513355May 23, 2013
STRUCTURE:BODY
THE CAR WAS PARKED, I TURN ON THE ENGINE MY SON WAS IN THE FRONT PASSENGER SIDE WITH HIS RIGHT LEG OUT THE CAR AND DOOR OPEN. I WAS PACKING SOME STUFF TO THE BACK SIT. WHEN THE SUV WENT ON REVERSE WHILE THE GEAR WAS ON PARK. THERE IS NO EXPLANATION OF HOW THE CAR WENT ON REVERSE. THE RIGHT DOOR WAS OPENED AND HIT A BRICK FENCE THAT WAS ON THE SIDEWALK THE INSIDE PANEL OF THE BROKE WITH THE IMPACT AND CUT MY SON'S LEG. AMBULANCE TOOK HIM TO THE EMERGENCY ROOM AND 10 STITCHES INSIDE AND OUTSIDE WERE DONE TO HIS LEG. I COMPLAINT TO FORD AND THEY TOLD ME TO TAKE THE CAR TO THE DEALER WHERE I PURCHASED THE CAR 4 DAYS BEFORE THE ACCIDENT FOR PROPER INSPECTION. THE PROCESS MAY TAKE 1 TO 2 MONTHS. I RECEIVED A CALL FROM SERVICE DEPT SAYING THE THERE WHERE NO MECHANICAL PROBLEMS FOUND AND TO PICK UP THE CAR.POLICE REPORT WAS SUBMITTED AND NO LEGAL PAPERWORK WAS RECEIVED YET FROM FORD. THERE ARE OTHER PEOPLE COMPLAINING ABOUT SOMETHING SIMILAR HAPPENED BUT FORD IS NOT RECOGNIZING THE PROBLEM. HOW I KNOW THAT A PROPER INSPECTION WAS MADE AND THAT THIS CAR IS SAFE? *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10513271May 23, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO STUTTER AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE FAILURE ALSO CAUSED FUEL TO FLOOD THE CATALYTIC CONVERTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 126,178. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513078May 22, 2013
FUEL/PROPULSION SYSTEM, POWER TRAIN
I FEEL LIKE I SHOULD DOCUMENT THE SAME ISSUE THAT HAPPENED TO MANY OTHER OF THESE VEHICLES. I PULLED OUT OF THE DRIVEWAY, PUT IT IN DRIVE. THE ENGINE REVED UP AND DOWN FROM ABOUT 1300 TO 2000. THERE WAS NO POWER AT ALL. THIS IS SO DANGEROUS, EVERYTHING FEELS FINE, YOU GO TO GIVE YOUR CAR POWER, AND IT STUTTERS AND DOESN'T RESPOND. THERE ARE NO WARNING SIGNS UNTIL IT HAPPENS. I'M GLAD IT HAPPENED TO ME ON MY RESIDENTIAL STREET. IF THIS HAPPENED WHEN I WAS TRYING TO MAKE A LEFT TURN ACROSS LANES, GOD HELP ME. I'D RATHER THE VEHICLE NOT START OR STALL WHEN I PUT IT IN DRIVE THAN WHAT IT DID. I PLAN ON TAKING THE CAR IN TOMORROW AND FOR THEM TO TELL ME IT NEEDS A NEW THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513083May 22, 2013
SUSPENSION, STEERING
ON MAY 2 2013, MY DAUGHTER LOST THE ABILITY TO STEER THE VEHICLE WHILE DRIVING AT 35 MPH ON A BUSY CITY STREET. THE VEHICLE MADE A LEFT TURN IN FRONT OF ONCOMING TRAFFIC AND EVENTUALLY CAME TO A STOP IN THE ENTRANCE DRIVEWAY OF A FAST FOOD RESTAURANT. IT WAS TOWED TO THE LOCAL FORD DEALERSHIP, WHERE IT WAS DETERMINED THAT THE SUBFRAME HAD FAILED DUE TO CORROSSION WHICH CAUSED THE RIGHT FRONT PASSENGER TIRE TO BECOME PARTIALLY DETACHED FROM THE VEHICLE. IT APPEARS THE FAILURE MAY BE RELATED TO THE VEHICLE AIR CONDITIONING DISCHARGING CONDENSATE ON THE AFFECTED PART. THE FORD DEALER ADVISED THEY HAD SEEN 1 OTHER VEHICLE RECENTLY WITH THE SAME ISSUE. I HAVE ASKED FOR A FACTORY REPRESENTATIVE TO INVESTIGATE THE FAILURE BUT SO FAR MY REQUEST HAS NOT BEEN HONORED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513119May 22, 2013
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING CAR ENGINE SUDDENLY DECELERATES TO A FAST ROUGH IDLE. CAR MUST BE PULLED TO THE SIDE OF THE ROAD , THEN SHUT OFF AND RESTARTED TO CONTINUE DRIVING. THIS INCIDENT HAS OCCURRED 4 TIMES BETWEEN 5/6 AND 5/15/2013. CAR HAS BEEN IN THE FORD DEALERS SHOP FOR A WEEK NOW WITHOUT A FIX, SEEMS LIKE THE ONBOARD COMPUTER DOES NOT SAVE THE DIAGNOSTIC DATA AFTER BEING SHUT OFF. NEW FORDS WITH 1970'S COMPUTER TECHNOLOGY ? I BELIEVE THIS IS A SAFETY ISSUE AND FORD NEEDS TO DO WHATEVER IT TAKES TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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