Ford Escape Complaints

29,499 consumer complaints on file.

#10515730June 7, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE TRANSMISSION OVERDRIVE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A TRANSMISSION MECHANIC TO HAVE A DIAGNOSTIC PERFORMED. THE FAILURE WAS LOCATED AT THE TRANSMISSION, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515744June 7, 2013
FUEL/PROPULSION SYSTEM
I WAS DRIVING FROM THE BANK TO HOME AND ALL OF THE SUDDEN I HAD NO POWER. I STEPPED ON THE GAS AND NOTHING HAPPENED. I HAD TO EASE OVER TO THE RIGHT LANE WITH NO POWER AND WHEN I GOT TO THE SIDE OF THE ROAD I SHUT OFF THE ENGINE AND THEN I RESTARTED IT. MY ESCAPE THEN RAN FINE THE REST OF THE WAY HOME. I CALLED THE DEALERSHIP AND BROUGHT MY ESCAPE INTO THE SERVICE DEPARTMENT. THEY SAID I NEED A NEW THROTTLE BOX AND THAT THEY ARE ON BACK ORDER. MY CAR IS ONLY 3 YEARS OLD. I BOUGHT IT BRAND NEW. THERE IS NO REASON FOR SOMETHING LIKE THIS TO HAPPEN. SINCE THE PART IS ON BACK ORDER I HAVE TO DRIVE IT LIKE THIS UNTIL THE PART IS AVAILABLE. THE DEALERSHIP TOLD ME IT WILL BE AT LEAST 1 WEEK, PROBABLY LONGER. IF MY CAR DIES IN AN INTERSECTION OR WHILE CROSSING AN INTERSECTION, OR ON A FREEWAY, I COULD HAVE AN ACCIDENT. THIS IS VERY FRIGHTENING. I HAVE TO DRIVE IT, IT'S THE ONLY CAR I OWN. I AVOIDED THE FREEWAY TO AND FROM THE DEALERSHIP BECAUSE I KNOW THE SIDE ROADS TO GET THERE. I WON'T BE ABLE TO DO THAT ALL THE TIME. PLEASE RECALL THIS PART. CONSIDERING THE PART IS ON BACK ORDER AND THEY HAVE NO IDEA HOW LONG IT WILL TAKE TO GET A NEW ONE THAT TELLS ME I AM NOT THE ONLY ONE HAVING THIS PROBLEM. THIS IS A SAFETY CONCERN FOR ALL. IF A CAR STALLS IN THE MIDDLE OF RUSH HOUR TRAFFIC ON THE FREEWAY IT IS ENDANGERING MANY LIVES BESIDES MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515765June 7, 2013
ENGINE, POWER TRAIN
THE ENGINE STALLED WHILE I WAS DRIVING ON THE EXPRESS WAY. WITH NO POWER I COASTED (LUCKILY) TO THE SHOULDER. THE SAME THING HAPPENED TO MY WIFE IN THE SAME VEHICLE THE PREVIOUS MONDAY. IT WAS TOWED TO A MECHANICS GARAGE WHERE IT WAS DIAGNOSED WITH A THROTTLE BODY PROBLEM. HE CLEANED IT, TEST DROVE IT AND SENT HER ON HER WAY. OBVIOUSLY THERE IS STILL A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515447June 6, 2013
POWER TRAIN
I PULLED OUT OF MY DRIVEWAY AND AROUND THE CORNER WHEN THE CAR WOULD NO LONGER ACCELERATE AND A WRENCH WARNING LIGHT APPEARED ON DASHBOARD. I PULLED TO SIDE AND CHECKED THE OWNER'S MANUAL TO FIND OUT THE WRENCH MEANT SOMETHING WAS WRONG WITH THE THROTTLE/POWERTRAIN. I TURNED THE CAR OFF THEN BACK ON. THE WRENCH DISAPPEARED AND I WAS ABLE TO DRIVE IT HOME. WHEN I GOT HOME, I CALLED OUR USUAL FORD SERVICE GUY AND WAS TOLD IT COULD HAVE BEEN SOMETHING LODGED IN THE AIR FILTER BUT THAT IF IT HAPPENED AGAIN TO CALL THEM. I WAS ABLE TO DRIVE IT TO WORK AND RUN SOME ERRANDS HOWEVER I FELT LIKE IT WAS JERKING. THEN LATER THAT AFTERNOON, WHILE DRIVING APPROXIMATELY 40 MPH ON A MAIN ROAD, IT HAPPENED AGAIN. ONCE AGAIN, I WAS ABLE TO PULL TO THE SIDE SOMEWHAT (IT WAS A LONG RIGHT HAND TURN LANE). I TURNED OFF THE CAR AND BACK ON, THE WRENCH WENT AWAY SO I TRIED TO MOVE FORWARD AND IT HAPPENED AGAIN JUST AFTER A FEW FEET. I TURNED THE CAR OFF AND ONE AGAIN AND THIS TIME THE WRENCH DISAPPEARED HOWEVER THE CHECK ENGINE WARNING LIGHT CAME ON AND THAT'S WHEN I KNEW I COULD NOT TRUST DRIVING THIS CAR ANY LONGER. I CALLED FORD, CALLED A TOW TRUCK AND IT IS AT THE DEALER NOW. WE WERE INFORMED IT WAS A BAD THROTTLE BODY. I HAD DONE SOME ONLINE RESEARCH AFTER IT HAPPENED THAT MORNING AND FOUND OUT THERE WERE MANY, MANY INSTANCES JUST LIKE MINE SO WHEN IT HAPPENED AGAIN IN THE AFTERNOON, I PRETTY MUCH KNEW THAT WAS GOING TO BE THE OUTCOME. WE WERE TOLD BY THE DEALER THAT THEY'VE BEEN HAVING AN ISSUE GETTING THE PART LATELY SO IT'LL BE ANOTHER 5 DAYS BEFORE THEY'LL RECEIVE IT AND IT'LL COST $488+TAX BECAUSE IT'S NOT COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515469June 6, 2013
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
WHILE DRIVING AT APPROX 45MPH, VEHICLE STARTED TO DECREASE IN SPEED. PRESSING THE GAS PEDAL THE RPMS CONTINUED TO DECREASE AND CAR SLOWED TO A STOP WITHOUT STALLING. VEHICLE BEGAN SPUTTERING AND "WRENCH" LIGHT APPEARED ON DASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515457June 6, 2013
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
ENGINE STALLS UPON ACCELERATION, HAVE TO PULL OVER AND TURN THE ENGINE OFF AND THEN DO A RESTART. IT IS NOW AT THE DEALERSHIP WITH A DEFECTIVE THROTTLE BODY WAITING ON THE PART. I NOW UNDERSTAND IT IS BEING RE-DESIGNED WITH NO ETA ON MANUFACTURE OR DELIVERY TO MY DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515458June 6, 2013
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING UP A HILL WHEN MY ENGINE SHUT OFF AND CAR STARTED LURCHING FORWARD. THE BRAKES SLOWED THE CAR DOWN BUT LURCHING CONTINUED. THE CAR RESTARTED OKAY BUT STALLED SEVERAL MORE TIMES AS I WAS DRIVING IT TO THE DEALER. THERE WERE NO WARNING LIGHTS ON AND I HAVE ALWAYS TAKEN GREAT CARE OF THE CAR. THERE WERE NO ODD NOISES OR SIGNS THAT SOMETHING WAS WRONG UNTIL THE CAR STOPPED. I AM THANKFUL THAT I WAS ON A NEIGHBORHOOD ROAD AND NOT A BUSY STREET OR HIGHWAY. DEALER SAYS THE ISSUE IS THE ELECTRONIC THROTTLE BODY WHICH IS ON NATIONAL BACKORDER AND MAY TAKE 6-8 WEEKS TO REPAIR. IF SOMETHING IS ON NATIONAL BACKORDER, DOES THAT MEAN THIS IS HAPPENING TO OTHERS AS WELL? PLEASE INVESTIGATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515505June 6, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE ENGINE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE DEALER STATED THAT THE PART WAS ON BACK ORDER. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 66,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515531June 6, 2013
VEHICLE SPEED CONTROL
THE CAR CAME TO A SUDDEN STOP WITHOUT WARNING, IT SEEMS TO HAVE A FAULTY THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515569June 6, 2013
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
MY 2008 FORD ESCAPE'S TRANSMISSION STARTED SLIPPING WHILE IN OVERDRIVE. IT THEN WENT OUT AND REVVED UP TO 5,000 RPM'S AND WOULD NOT MOVE WHILE IN OVER DRIVE OR DRIVE ON THE INTERSTATE CAUSING ME TO ALMOST GET REAR ENDED. I HAD TO SHIFT TO SECOND GEAR AND LIMP IT HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515406June 6, 2013
POWER TRAIN
THE THROTTLE CONTROL/POWERTRAIN WARNING LIGHT CAME. THE ESCAPE WOULDN'T ACCELERATE ON 6/4. I WAS ABLE TO GET TO A SPOT OUT OF THE DRIVING LANE AND TURN IT OFF. I RESTARTED AND DIDN'T HAVE ANY PROBLEMS UNTIL THIS MORNING 6/6. IT HAPPENED WHILE MY SON WAS DRIVING TO SCHOOL. HE ALSO WAS ABLE TO STOP SAFELY. TURN OFF THE ESCAPE AND RESTART IT WITH NO PROBLEMS. CALLED THE DEALER. THEY WANT IT IN FOR SERVICE RIGHT AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515410June 6, 2013
POWER TRAIN, ENGINE AND ENGINE COOLING
WHEN I SLOW DOWN TO ALMOST A STOP OR WHEN I AM STOPPED AND STARTING TO ACCELERATE AGAIN THE CAR ENGINE SHUTS OFF. I THEN HAVE TO TURN OFF THE CAR AND RESTART IT. THIS HAPPENS SPORADICALLY WITH NO WARNING. I HAVE BEEN TOLD BY FORD THAT IT IS THE THROTTLE BODY CAUSING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515413June 6, 2013
POWER TRAIN, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I WAS DRIVING ON THE HIGHWAY WHEN THE MOTOR IN THE ESCAPE JUST DIED, I WAS FORCED TO MOVE FROM THE LEFT LANE OF THE HIGHWAY TO THE RIGHT WITH ALMOST NO POWER. NO ACCIDENT OCCURRED I TOOK THE TRUCK TO THE FORD DEALERSHIP AND THEY SAY THAT PART IS ON NATIONAL BACKORDER FORD IS MAKING 4000 OF THE THROTTLE BODIES IN ORDER TO KEEP WITH THE DEMAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515432June 6, 2013
ENGINE, VEHICLE SPEED CONTROL
CAR SUDDENLY HAS NO GAS, ENGINE IS RUNNING BUT NO CONTROL OVER ACCELERATION . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515152June 5, 2013
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE REAR HATCH DOES NOT OPEN DUE TO A FAULTY ACTUATOR. ALL ESCAPES HAVE THIS ISSUE SINCE 2001 BUT FORD HAS NOT CORRECTED THE PROBLEM AND DOES NOT OFFER ASSISTANCE. THIS IS DANGEROUS BECAUSE IF THIS IS THE ONLY WAY TO ESCAPE FROM YOUR VEHICLE IN AN ACCIDENT YOU WILL NOT BE ABLE TO. ALSO THERE IS NO WAY TO OPEN THE REAR HATCH FROM THE INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515160June 5, 2013
VEHICLE SPEED CONTROL
IN SEPTEMBER OF 2012, I HAD A PROBLEM WITH THE ABILITY TO ACCELERATE COMPLETELY GONE WHEN I WAS GOING 40 MPH IN A CROWDED INTERSECTION. THE WRENCH LIGHT CAME ON. I GOT INTO A RITE AID PARKING LOT AND CALLED THE DEALERSHIP (MY VEHICLE WAS STILL UNDER WARRANTY). THEY TOLD ME TO TRY TO RESTART IT AND SEE IF THE WRENCH LIGHT TURNED OFF. IT DID NOT AND I COULD NOT RESTART THE CAR, SO I HAD IT TOWED IN. THEY TOLD ME THE BATTERY HAD DIED AND ONCE IT WAS REPLACED THEY COULDN'T RECREATE THE THROTTLE ISSUE SO THEY COULDN'T FIX THAT PER MY WARRANTY. THEN 3 WEEKS AGO, I GOT OFF THE EXPRESSWAY. AND ABOUT 10 MINUTES LATER THE CAR DID THE SAME THING. IT WAS A VERY DANGEROUS SITUATION BECAUSE THERE ARE NO PLACES TO PULL OFF THIS PARTICULAR ROAD AND THE SPEED LIMIT IS HIGH. I GOT HALF IN AND HALF OUT OF THE LANE AND RESTARTED IT. I WAS ABLE TO GET BACK HOME AND I CALLED THE DEALERSHIP THE NEXT DAY. THEY TOLD ME IT WAS THE THROTTLE BODY AND APPARENTLY ARE WILLING TO FIX IT WITHOUT THE WRENCH LIGHT NOW BECAUSE I AM NO LONGER UNDER WARRANTY (65000); HOWEVER THE PART IS ON NATIONAL BACK ORDER. THIS SAME "NATIONAL BACKORDER PROBLEM" OCCURRED TWO YEARS AGO WHEN MY TRANSMISSION IN THE SAME CAR QUIT WORKING AND I WAS IN A RENTAL CAR FOR 7 WEEKS! THE PROBLEM HAS RECURRED 3 TIMES NOW, AND THEY HAVE CLEANED THE THROTTLE BODY, BUT STILL NO SIGNS OF A PART. THIS IS A VERY DANGEROUS PROBLEM AND I THINK FORD NEEDS TO BE HELD ACCOUNTABLE FOR THE INABILITY TO STAND BEHIND THEIR PRODUCTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515175June 5, 2013
FUEL SYSTEM, GASOLINE
DRIVING ON 3 LANE HIGHWAY IN MIDDLE LANE AT APPROXIMATELY 70 MPH AND ENGINE COMPLETELY LOST POWER. WE (CHILDREN AND MYSELF) WERE ALMOST REAR ENDED BY A SEMITRUCK COMING UP FROM BEHIND US HAVING NO IDEA THAT MY AUTO LOST POWER. I WAS ABLE TO PULL OFF TO THE SHOULDER. ENGINE WAS STILL RUNNING. CAR HAD NO REAL POWER BUT WAS ABLE TO CONTINUE AT ABOUT 5 MPH FOR A FEW HUNDRED FEET UP EXIT RAMP TO A GRAVEL AREA WHERE I STOPPED AND REGAINED MY COMPOSURE AS I THOUGHT WE WERE GOING TO CRASH!!!!! I NOTICED THE YELLOW WRENCH LIGHT WAS ON IN THE LOWER LEFT CORNER OF THE DASH. TURNED OFF ENGINE UNSURE OF WHAT TO DO. AT THE TIME I WAS STILL ABOUT 100 MILES FROM HOME SO I TRIED TO START THE ENGINE AGAIN. ENGINE STARTED RIGHT UP. POWER WAS BACK. CONTINUED TO DRIVE ANOTHER 20-30 MILES WITH AGAIN WITH ONE MORE ISSUE. I HAD JUST BROUGHT THIS IN TO BE CHECKED BEFORE TAKING MY FAMILY TRIP AND I WAS TOLD EVERYTHING WAS GOOD...DESCRIPTIONS ON THE INTERNET TALK ABOUT A FUEL THROTTLE BODY ISSUE WHICH HAS SYMPTOMS THAT MATCH WHAT HAPPENED TO THIS VEHICLE. FIRST INCIDENT 11/2012, 2ND 3RD & CONT 2013 NOW... THIS WILL BE MY 3RD TIME BRINGING BACK TO THE DEALERSHIP - AND I ADD THAT THEY ARE NOT CALLING BACK TO SCHEDULE A SVS APPT.. I AM FILING COMPLIANT HERE AND WITH FORD.. I ALWAYS PURCHASED A FORD - MAYBE NOW CHEVY ..ADDTL NOTE:. CAR HAS HAD ISSUES IN THE PAST MONTH WHERE IT SPUTTERS A BIT PULLING OUT FROM A STOP SIGN AND HAS REVED UP TO ABOUT 1500 RPM WHEN OUT OF GEAR RIGHT AFTER STARTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515204June 5, 2013
POWER TRAIN, FUEL/PROPULSION SYSTEM
VEHICLE SURGED AFTER A STOP AND WOULD NOT GO. HAD TO COAST OFF SIDE OF ROAD AND SHUT DOWN AND RE-START VEHICLE. HAS DONE THIS MULTIPLE TIMES. THE THROTTLE BODY WAS THE CULPRIT PER THE FORD TECHNICIAN. PART IS BACKORDERED DUE TO HIGH DEMAND FOR PART. THE THROTTLE BODY IS THE HIGHEST PART ON ORDER THROUGH FORD, INDICATING AN ISSUE WITH THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515209June 5, 2013
ENGINE AND ENGINE COOLING
MY 2010 FORD ESCAPE NEARLY STALLED (SLOWED ALL THE WAY DOWN) AND I WAS ABLE TO PULL OVER AND SHUT IT OFF. IT HAPPENED 5 TIMES IN TWO DAYS. I CALLED THE DEALERSHIP AND MY CAR IS NOT UNDER WARRANTY AND THERE IS NO RECALL. DURING THOSE 5 INSTANCES, I WAS DRIVING AT VARIOUS SPEEDS WHEN MY CAR SLOWED TO A NEAR STOP. A COUPLE TIMES IT HAPPENED IN THE PARKING LOT (SLOW) AND THREE TIMES ON THE ROAD BETWEEN 45 AND 55 MILES AN HOUR. ALL I KNOW IS I'M TOO SCARED TO DRIVE IT AS IT IS UNSAFE AND I HAVE KIDS. NOT SAFE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515205June 5, 2013
FUEL/PROPULSION SYSTEM
IN HEAVY TRAFFIC THE VEHICLE LOSS POWER WITH NO RESPONSE FROM THROTTLE. MANAGED TO PULLED OUT OF TRAFFIC AND NOTICE ENGINE STILL RUNNING AND CHECK ENGINE AND WRENCH LIGHT ON, STILL NO THROTTLE RESPONSE. TURNED OFF ENGINE AND WAITED 30 MINUTES. RESTARTED ENGINE APPEARED TO RAN FINE. STARTED DOWN THE ROAD GOT ABOUT 5 MILES AND THE SAME THING HAPPENED AGAIN. HAD VEHICLE TOWED TO DEALER. THEY TOLD ME THE THROTTLE BODY WAS BAD AND IT WOULD BE 2 OR MORE WEEKS TO GET THE PART IF WE ARE LUCKILY. THEY OFFERED NO LOANER CAR AND TOLD ME I COULD RENT A CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Escape