Ford Escape Complaints

29,499 consumer complaints on file.

#10515854June 9, 2013
FUEL/PROPULSION SYSTEM, ENGINE
DRIVING ON HIGHWAY, HEARD A LITTLE POP AND HAD SUDDEN LOSS OF POWER FROM DEPRESSED ACCELERATOR, BUT ENGINE WAS ON - NO WARNING LIGHT ON DASH. WAS GOING ON DOWNWARD INCLINE, ABLE TO GO FROM LEFT LANE TO SHOULDER ON RIGHT; ENGINE SHOOK VIOLENTLY THEN AND I TURNED IT OFF. WAITED A MINUTES, TURNED BACK ON; IDLING HAD A LITTLE "MISS" BUT ABLE TO FINISH TRIP. UPON RETURN HOME, TOOK VEHICLE TO MECHANIC, FOUND NO HISTORIC CODE IN COMPUTER AND NOTHING FOUND ON TEST DRIVE. ON 6/07, AGAIN ON HIGHWAY AND WITHOUT WARNING, CAR AGAIN LOST POWER FROM ACCELERATOR - IMMEDIATE LOSS OF MOMENTUM ALMOST CAUSED ME TO BE BROADSIDED BY LARGE SUV MERGING FROM OFF RAMP AS I AM TRYING TO COAST TO THE SHOULDER. SAME THING, ENGINE SHOOK, I TURNED IT OFF; AGAIN NO WARNING LIGHT. OCCURRED TWO MORE TIMES AND WE TURNED AROUND FOR HOME. SAME THING HAPPENED TWO MORE TIMES ON THE RETURN TRIP - THE YELLOW WRENCH WARNING LIGHT CAME ON THE LAST TWO TIMES. VERY HAZARDOUS CONDITION, I PLAN TO NOT DRIVE AND TAKE TO THE DEALER AS SOON AS I CAN. I SEE THERE IS A KNOWN ISSUE WITH THE THROTTLE BODY AND FEEL A RECALL SHOULD BE IMPLEMENTED, ESPECIALLY SINCE THE CONDITION SUDDENLY PUTS A DRIVER IN A VERY DANGEROUS POSITION AND I WILL HAVE TO PAY FOR A KNOWN DESIGN / DEVICE PROBLEM TO BE REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515882June 9, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING CAR STARTED TO SHIMMY, THEN WOULD NO LONGER ACCELERATE. TURNED OFF. RESTARTED AND WAS ABLE TO DRIVE HOME. ON THE WAY TO THE REPAIR SHOP ON JUNE 3, 2013, WHILE DRIVING THE CAR STARTED TO SHIMMY THEN WOULD NO LONGER ACCELERATE. TURNED OFF. RESTARTED AND WAS ABLE TO DRIVE TO THE REPAIR SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515931June 9, 2013
POWER TRAIN
I WAS DRIVING APPROXIMATELY 65 MPH ON A STATE HIGHWAY AND SUDDENLY, WITHOUT WARNING, THE "MONKEY WRENCH" LIGHT TURNED ON AND I NO LONGER HAD ANY THROTTLE. I STILL HAD STEERING CONTROL AND BRAKES. I HAD TO IMMEDIATELY PULL OFF THE ROAD. THE CAR SPUTTERED AND I TURNED THE IGNITION OFF. I RESTARTED THE CAR AND WAS ABLE TO PUT IT IN DRIVE. AS I BEGAN PICKING UP SPEED ON THE HIGHWAY, I AGAIN LOST ALL THROTTLE CONTROL AND HAD NO POWER WHEN I PRESSED ON THE GAS PEDAL. I HAD A FEW MILES TO GET HOME, AND THIS OCCURRED TWO MORE TIMES. THE ONLY WAY I COULD DRIVE WAS TO BE IN THE RIGHT LANE AND BE READY TO PULL OFF THE ROAD. I AM VERY FORTUNATE I WAS NOT DRIVING DURING PEAK TRAFFIC HOURS. THE IMMEDIATE LOSS OF THROTTLE POWER WOULD HAVE BEEN VERY CHALLENGING TO NAVIGATE AROUND OTHER CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515777June 8, 2013
FUEL SYSTEM, GASOLINE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM, ENGINE
WE HAVE HAD PROBLEMS WITH THIS VEHICLE FROM DAY ONE. CURRENTLY THE BIG ISSUE IS THE THROTTLE BODY (WHICH I'VE SEEN HAS BEEN A PROBLEM WITH ALL THE FORD ESCAPES). ALSO THE MASS AIR FLOW SYSTEM, HEATING/AIR, AND SECURITY SYSTEM (ALSO IT HAS A PROBLEM NOT STARTING---NOT SURE IF THAT'S ALSO THROTTLE BODY). IS THIS BEING RECALLED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515792June 8, 2013
FUEL/PROPULSION SYSTEM
WHILE DRIVING WESTBOUND ON I-10 TOWARDS HOUSTON, TX, AS I CAME UPON RUSH HOUR TRAFFIC AND LET OFF OF THE ACCELERATOR, THE ENGINE STALLED. I WAS AT AN EXIT AND WAS ABLE TO SHIFT TO NEUTRAL AND COAST TO A STOP AT A CONVENIENCE STORE ON THE SERVICE ROAD. AFTER WAITING A FEW MINUTES I WAS ABLE TO RESTART THE CAR AND PROCEEDED TO GET BACK ON I-10 TO CONTINUE TO MY DESTINATION. AS SOON AS I RAN INTO TRAFFIC AGAIN AND LET OFF OF THE GAS PETAL, THE SAME THING HAPPENED AGAIN. I WAS ABLE TO SHIFT TO NEUTRAL AND RE-START THE VEHICLE WHILE I WAS STILL COASTING. THIS CONTINUED FOR THE NEXT 10 MILES OR SO AS I ATTEMPTED TO GET TO THE HOTEL I WAS STAYING AT, WITH THE ENGINE STALLING WHENEVER I RELEASED THE ACCELERATOR, APPROXIMATELY 10 - 12 MORE TIMES. AS I WAS STUCK IN RUSH HOUR TRAFFIC IN A STRANGE CITY, THE ONLY WAY TO KEEP MOVING FORWARD WAS TO DRIVE WITH 2 FEET; 1 ON THE ACCELERATOR PETAL AND 1 ON THE BRAKE PETAL. I WOULD HAVE SHIFT TO NEUTRAL AND PRESS THE GAS PETAL TO INCREASE RPMS IN ORDER TO KEEP THE ENGINE FROM STALLING. FORTUNATELY IT DID RESTART EVERY TIME AND I MADE IT TO MY DESTINATION WITHOUT GETTING IN A WRECK. THE CAR WAS DROPPED OFF AT JOE MYERS FORD IN HOUSTON, TX, ON 6/6/13 @ 7:00AM TO BE CHECKED. UPON INSPECTION I WAS TOLD THERE IS A PROBLEM WITH THE THROTTLE ASSEMBLY AND IT WOULD NEED TO BE REPLACED. THE PART IS ON BACKORDER AND WON'T BE IN FOR 3 WEEKS. I'M 1,500 MILES OUT OF THE MANUFACTURERS WARRANTY, SO THEY CALLED MY EXTENDED WARRANT COMPANY TO ARRANGE FOR A RENTAL SO I CAN DRIVE BACK HOME TO NEW ORLEANS, LA. THE EXTENDED WARRANTY WILL ONLY PAY FOR 5 DAYS OF THE RENTAL, SO I AM AWAITING A CALL BACK FROM FORD TO SEE HOW TO PROCEED WITH BOTH THE RENTAL UNTIL MY VEHICLE IS REPAIRED AND THE TIMING OF HOW LONG THIS REPAIR WILL TAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515802June 8, 2013
VEHICLE SPEED CONTROL, ENGINE
WHILE DRIVING COMING TO COMPLETE STOP TO MAKE TURN PRESS GAS PEDAL ENGINE LOSE ALL POWER AND WRENCH INDICATOR CAME OF DASHBOARD. PULLED OVER TO SIDE OF ROAD OUT OF TRAFFIC . TURN ENGINE OFF THEN TURN ENGINE BACK ON WRENCH WAS GONE & POWER RETURN. PROBLEM EXISTED 2 MORE TIMES AFTER THIS DATE. CALL FORD SERVICE & TOOK ESCAPE IN FOR SERVICE FOR PROBLEM TO BE THROTTLE BODY VALVE STICKING AS OF 060613 STILL WAITING ON NEW PART FOR ESCAPE. ESCAPE IS AT DEALERSHIP SINCE 06/03/13. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515810June 8, 2013
VEHICLE SPEED CONTROL
I WAS DRIVING MY 2010 FORD ESCAPE AND ALL OF A SUDDEN IT STARTED BOLTING FORWARD BUT AT THE SAME TIME COMPLETELY LOST ACCELERATION.. I PULLED OVER AND PUT MY FLASHERS ON AND NOT KNOWING WHAT WAS WRONG I STARTED CAR AGAIN AND IT SOUNDED FINE SO I STARTED OUT AGAIN.. GOT ABOUT A BLOCK DOWN THE ROAD AND THE SAME THING HAPPENED AGAIN..I HAD IT TOWED IN TO THE FORD DEALERSHIP AND AFTER THEY CHECKED IT OUT THEY TOLD ME IT WAS THE THROTTLE THAT THEY WERE HAVING PROBLEMS WITH ON SOME OF THE ESCAPES.. SO THEY HAVE HAD MY CAR AT THE FORD DEALERSHIP NOW FOR 9 DAYS WAITING ON THE PART! AND FROM WHAT I UNDERSTAND THERE ARE SEVERAL PEOPLE LIKE ME WAITING ON THE PART.. EVEN ONE CAR HAS BEEN AT SHOP FOR THREE WEEKS... ALSO WANTED TO NOTE THAT THIS PROBLEM CAME RIGHT OUT OF THE BLUE! NO WARNING AT ALL! THANK GOODNESS I WAS ON A SIDE STREET AND NOT GOING VERY FAST! I CAN SEE WHERE THIS COULD BE VERY DANGEROUS IN THE RIGHT SITUATIONS!! THE DEALER KEPT THE VEHICLE FOR FOUR WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515817June 8, 2013
VEHICLE SPEED CONTROL, POWER TRAIN
THE FIRST TIME I HAD JUST LEFT A STOP LIGHT AND WAS ACCELERATING AND SUDDENLY THE VEHICLE LOST ACCELERATION AND EVEN WITH MY FOOT PUSHING THE GAS PEDAL TO THE FLOOR, IT WOULD NOT ACCELERATE. I PULLED OVER, LET THE CAR SIT FOR A FEW MINUTES, CRANKED IT BACK UP AND IT DROVE FINE FOR 2-3 WEEKS. (6/7/13) THEN AFTER DRIVING FOR 4 HOURS AT HIGHWAY SPEEDS, THIS PROBLEM OCCURRED AGAIN. IT OCCURRED THREE TIMES BEFORE I GOT TO MY DESTINATION, ALL WITHIN A 30 MINUTE TIMEFRAME. EACH TIME IT WAS ABLE TO BE CORRECTED BY TURNING IT OFF AND RESTARTING. UPON ARRIVAL AT MY DESTINATION I LET THE CAR SIT FOR ABOUT 15 MINUTES THEN WE TOOK THE CAR OUT AGAIN. IT DE-CELERATED ONE TIME AT HIGHWAY SPEED AND ONE TIME AT APPROXIMATELY 45 MILES AN HOUR. IN THIS LAST SET OF OCCURRENCES THE EMISSION/CHECK ENGINE LIGHT SYMBOL CAME ON AS WELL AS THE WRENCH SYMBOL. BOTH TIMES IT WAS AGAIN ABLE TO BE RESTARTED - THE TWO TIMES IN THIS ROUND OF OCCURRENCES HAPPENED WITHIN 10 MINUTES OF EACH OTHER. THE CAR THEN SAT OVERNIGHT (6/8/13) AND AS I PULLED OUT OF THE DRIVEWAY TO TAKE IT TO A MECHANIC YET ANOTHER OCCURRENCE HAPPENED. AGAIN IT WAS ABLE TO BE RESTARTED AND I WAS ABLE TO DRIVE TO THE MECHANIC AND BACK (ROUND TRIP OF ABOUT 30 MILES). WHILE AT THE MECHANIC SHOP THEY RAN A DIAGNOSTIC AND IT CAME UP AS A PROBLEM WITH THE THROTTLE ACTUATOR CONTROL SYSTEM. I DO NOT HAVE THE ERROR NUMBERS AT THIS TIME TO NOTATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515819June 8, 2013
FUEL/PROPULSION SYSTEM
BOUGHT 2010 FORD ESCAPE LIMITED IN DECEMBER. PURCHASED A $2000 EXTENDED BUMPER TO BUMPER FROM EASY CARE. PUT ABOUT 1200 MILES ON THE VEHICLE BEFORE IT STARTED TURNING OFF AT RANDOM. FIRST TIME IT HAPPENED WAS AT AN INTERSECTION WHERE I LOST THROTTLE RESPONSE TOTALLY AND ALMOST GOT T BONED BY A COAL TRUCK. IT DID IT 5 MORE TIMES AS I WAS JUST TRYING TO GET IT HOME. TOOK IT TO FREEDOM FORD IN EBENSBURG PA FOR WARRANTY WORK AND THEY FOUND A FAULTY THROTTLE BODY. THE DEALER AND MY WARRANTY COMPANY REFUSED TO PAY ANYTHING FOR THE REPAIR AND THE PART IS BACK ORDERED UNTIL JULY 16TH. NOW I AM PAYING ALMOST $400 A MONTH FOR A FORD ESCAPE WITH ONLY 31000 MILES THAT I DON'T HAVE. AND IT WILL BE SITTING AT THE DEALER FOR 6 MORE WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515824June 8, 2013
ENGINE, VEHICLE SPEED CONTROL
WAS DRIVING CRUISE CONTROL DOWN THE HIGHWAY WHEN THE GAS PEDAL LOST AFFECT. THE CAR WOULD NO LONGER ACCELERATE. I STOPPED ON THE SIDE OF THE HIGHWAY AND IT WAS SHAKING. I SHUT THE CAR OFF AND RESTARTED IT. WORKED FINE THE REST OF THE DAY. I KNOW ITS SOMETHING TO DO WITH THE THROTTLE BODY. IT HAS DONE IT MAYBE 200 TIMES SINCE THEN AND ALMOST CAUSED A SERIOUS CAR CRASH THE LAST TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515831June 8, 2013
POWER TRAIN
CAR WAS FINE, THEN ALL OF A SUDDEN I HAD NOTHING. I WAS ONLY GOING ABOUT 25 AND WAS ABLE TO COAST TO THE SIDE OF THE ROAD. ENGINE WAS RUNNING FINE BUT CAR WOULD NOT ACCELERATE AT ALL. WRENCH ON THE INSTRUMENT PANEL WAS LIT, INDICATING A POWERTRAIN PROBLEM. I TURNED THE CAR OFF, WAITED A FEW MINUTES AND RESTARTED. I WAS ABLE TO GET IT HOME. THIS IS A SERIOUS PROBLEM. I'M SURE IT WILL HAPPEN AGAIN AFTER READING THE POSTED COMPLAINTS, LEFT TURNS COULD BE EXTREMELY DANGEROUS. FORD NEEDS TO STEP UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515842June 8, 2013
VEHICLE SPEED CONTROL, ENGINE, ELECTRICAL SYSTEM
DRIVING AND ENGINE LOST POWER CHECK ENGINE LIGHT ON PULLED CODE 2112. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515587June 7, 2013
VEHICLE SPEED CONTROL
THIS VEHICLE IS DRIVEN BY MY SON WHILE HE IS AT COLLEGE. THE VEHICLE HAS HAD APPROXIMATELY 8 INSTANCES IN THE PAST 6-9 MONTHS (7 OF THOSE IN THE PAST MONTH DURING A ONE WEEK TIME PERIOD) IN WHICH THE VEHICLE HAS LOST A SIGNIFICANT AMOUNT OF POWER AND SPEED WHICH HAS REQUIRED HIM TO PULL OFF THE HIGHWAY FOR HIS SAFETY. ONCE OFF THE HIGHWAY, HE TURNED THE VEHICLE OFF AND THEN TURNED THE VEHICLE BACK ON WHICH CLEARED THE PROBLEM. AT THE TIME OF THESE ISSUES, THE VEHICLE HAD APPROXIMATELY 38,000 MILES AND WAS 2 1/4 YEARS OLD. HE SUBSEQUENTLY TOOK THE VEHICLE IN FOR SERVICE, SEVERAL DAYS AFTER THE WEEK IN WHICH HE HAD 7 SEPARATE INCIDENTS, AND THE FORD DEALER REPLACED THE THROTTLE BODY. THERE APPEARS TO BE A SIGNIFICANT BODY OF KNOWLEDGE THAT INDICATES FORD HAS A PROBLEM WITH THE THROTTLE BODY ON LATE-MODEL ESCAPES. FORD SHOULD, AT A MINIMUM, ACKNOWLEDGE THIS SAFETY CONCERN, AND ALSO MAKE REPAIRS AT NO COST TO THE CONSUMER, TO MITIGATE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515612June 7, 2013
ENGINE
IT'S A THROTTLE ISSUE. I TOOK IT IN AND THEY READ THE CODE. IT'S THE SAME THING THAT'S HAPPENING TO EVERYONE ELSE YET THERE IS NO RECALL. THIS HAPPENED TO ME ABOUT 6 MOS AGO AS WELL. LAST NIGHT IT DIED 7 TIMES WHILE TRYING TO GET HOME AFTER WORK. THIS IS VERY DANGEROUS AND NEEDS TO HAVE A RECALL. THIS IS A COMMON ISSUE. I'M OBVIOUSLY GOING TO HAVE TO GET THIS FIXED FOR THE SAFETY OF MYSELF AND ANYONE ELSE IN THE CAR WITH ME. I HOPE THEY TAKE CARE OF THIS SOON. IT CAN HAPPEN ANYWHERE AND REGARDLESS OF THE SPEED. YOU HAVE TO PULL OVER IF POSSIBLE AND TURN IT OFF AND ON AGAIN TO RESET IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515620June 7, 2013
FUEL/PROPULSION SYSTEM
ENGINE JUST GOES TO IDLE. YOU HAVE TO STOP AND PUT CAR IN PARK TO RESTART. THERE IS NO WARRING AS TO WHEN THE ENGINE WILL CUT OUT. THIS HAS HAPPENED AT LEAST 12 TO 15 TIME OVER THE LAST TWO WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515633June 7, 2013
POWER TRAIN
UPDATE ON COMPLAINT #10515406 - TOOK CAR TO DEALER - THE DIAGNOSIS IS A THROTTLE BODY FAILURE. IT IS NOT COVERED UNDER THE POWER TRAIN WARRANTY. AND THE PART IS ON BACK ORDER. THEY WANT $474 TO FIX IT. WHY HASN'T THERE BEEN A RECALL YET...UPON DOING SOME RESEARCH, THERE ARE APPROXIMATELY 1.6 MILLION FORD ESCAPES WITH THIS ISSUE MODEL YEARS 2005-2012. THIS IS ABSOLUTELY CRAZY THAT I HAVE TO PAY TO FIX A WIDELY KNOWN FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515660June 7, 2013
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
VEHICLE WILL CUT OFF WHILE DRIVING, WHEN I GET OFF THE ROAD TO A STOP IT SOUNDS LIKE IT IS IDILING ROUGH BUT WILL NOT MOVE. THIS VEHICLE WILL SHUT OFF AT ANY SPEED WITHOUT WARNING. VERY DANGEROUS TO DRIVE ON INTERSTATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515712June 7, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ELECTRONIC THROTTLE BODY WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 19,200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515713June 7, 2013
ENGINE
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 20 MPH, THE PASSENGER'S SIDE ENGINE MOUNT BOLT SHEARED OFF AND CAUSED THE TO ENGINE TO BECOME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE MOUNT BOLT HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 21,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515739June 7, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE VEHICLE CONTINUED TO STALL. THE CONTACT TOOK THE VEHICLE TO THE DEALER. THE DEALER STATED THAT THE ELECTRIC THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE THROTTLE BODY REPLACED. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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