Ford Escape Complaints

29,499 consumer complaints on file.

#10525018July 15, 2013
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
NOTE, THIS HAS OCCURRED AT VARYING TIMES/DATES SINCE PURCHASE OF THE VEHICLE IN 2012, HAS NOT JUST OCCURRED AT THE DATE LISTED. WHEN ACCELERATING, THE VEHICLE WILL HAVE A PROLONGED HESITATION AND EVEN A LOSS IN SPEED WHEN SWITCHING VIA THE AUTOMATIC TRANSMISSION FROM 2ND TO 3RD GEAR. THIS OCCURS EVERY TIME THE VEHICLE IS DRIVEN, NOT RANDOMLY. ALSO, WHEN GETTING UP TO HIGHWAY SPEED, THERE IS A HESITATION IF YOU TOUCH THE GAS TO ACCELERATE UP TO THE HIGHWAY SPEED; IT WILL HESITATE A FEW SECONDS BEFORE KICKING INTO ACCELERATION MODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525014July 15, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WILE DRIVING 60 MPH, THE VEHICLE JERKED AND LOST ACCELERATION POWER WITHOUT WARNING. THE CONTACT WAS ABLE TO MOVE OFF THE ROADWAY HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A MECHANIC WHERE DIAGNOSTIC TESTING WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525051July 15, 2013
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
I WAS DRIVING ABOUT 55 MPH WHEN THE WRENCH DASHBOARD INDICATOR LIGHT COMES ON. AT THE SAME TIME MY GAS PEDAL CEASES TO WORK AND CAR SPEED DECREASES. I HAVE TO COAST ONTO THE SHOULDER OF THE ROAD. THANKFULLY BRAKES WORK. CAR IS STILL RUNNING. I TURN CAR OFF AND WAIT A MINUTE. TURN BACK ON. IT STARTS. LIGHT IS GONE AND CAR FEELS SHUDDERY BUT CONTINUES RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524794July 15, 2013
STEERING
VERY DANGEROUS ISSUE WITH THIS CAR. THE ELECTRONIC POWER STEERING GOES OUT SOMETIME WITHOUT WARNING MAKING THE CAR DIFFICULT TO STEER. IF THIS HAPPENED DURING A HIGH RATE OF SPEED DURING A TURN IT WOULD 100% CAUSE A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524803July 15, 2013
VEHICLE SPEED CONTROL
WHILE DRIVING ON FREEWAY WITH SPEED APPROX. 60MPH, ACCELERATOR BECAME INACTIVE, NO ACCELERATION WAS POSSIBLE, THE CAR SEEMED THAT IT HAD DIED. WE MANEUVERED TO THE RIGHT LANE AND THEN PULLED OFF ONTO THE SHOULDER. THE ACCELERATOR WOULD NOT WORK AGAIN UNTIL WE TURNED THE CAR OFF AND STARTED IT AGAIN. THIS HAPPENED ONCE MORE A WEEK LATER - WHEN WE TOOK THE CAR TO FORD SERVICE WE WERE TOLD THAT IT WAS LIKELY THE THROTTLE MODULE BUT FORD WOULD NOT REPLACE IT EVEN THOUGH OUR CAR IS UNDER WARRANTY FOR A FEW MORE MONTHS. ON 7/13/2013, WE WERE ON THE FREEWAY AGAIN AT 60MPH APPROX. AND WITHIN A 5MILE STRETCH OF FREEWAY, THE SAME THING HAPPENED 5 TIMES, EACH TIME WE WERE IN HEAVY FREEWAY TRAFFIC. WE WERE ON OUR WAY OUT OF TOWN, BUT TURNED AROUND AND CAME BACK, TAKING A BACK ROAD RATHER THAN THE FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524816July 15, 2013
ENGINE, VEHICLE SPEED CONTROL
WAS DRIVING ABOUT 25-30 MPH ON A SIDE STREET, VEHICLE STARTED TO SPUTTER AND STALL, FELT LIKE THE ENGINE WAS DYING, SO WAS ABLE TO PULL OFF INTO A PARKING LOT AND TURNED THE CAR OFF, SAT FOR A FEW MINS, THEN RESTARTED AND PULLED OUT AND EVERYTHING WAS FINE. APPROXIMATELY 6 MONTHS LATER, SIMILAR ISSUE, WAS DRIVING ABOUT 25 ON A SIDE STREET, CAR SPUTTERED, STALLED, SO PULLED OVER, TURNED OFF, WAITED THEN RESTARTED. A FEW DAYS LATER, WAS DRIVING ABOUT 35 ON A SIDE STREET, SAME ISSUE, THEN THE CHECK ENGINE LIGHT CAME ON, SO PULLED OVER AND CALLED FOR A TOW. CAR IS CURRENTLY BEING SERVICED AT THE FORD DEALERSHIP AND HAVE BEEN NOTIFIED THAT IT WAS A THROTTLE BODY ISSUE, WHICH I AM HAVING TO PAY $550 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524825July 15, 2013
POWER TRAIN
I WAS DRIVING TO WORK AND ALL OF THE SUDDEN I LOST POWER TO ACCELERATE. THE WRENCH CAME ON AND THEN THE RED LOCK ICON CAME ON. IT SEEMED THAT MY CAR WENT DEAD. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF MY CAR. I HAD TO GET TO WORK SO I STARTED IT BACK UP AND DROVE IN THE SLOW LANE. I WAS VERY SCARED AS I WAS IN RUSH HOUR TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524822July 15, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, ENGINE
THE FIRST INCIDENT HAPPENED AS I WAS LEAVING WORK. I'D JUST PULLED OUT OF OUR PARKING LOT ONTO THE HIGHWAY WHEN MY CAR FAILED TO ACCELERATE. A WRENCH SYMBOL LIGHT CAME ON AND I COASTED TO THE SIDE OF THE HIGHWAY, TURNED IT OFF, LET IT SIT FOR A MOMENT AND THEN RESTARTED MY CAR. I MADE IT ABOUT 7 MILES WHEN THE SAME THING HAPPENED. I PULLED INTO A PARKING LOT AND USED MY PHONE TO GOOGLE THE SYMPTOMS ON A FORD FORUM. IT STATED THAT THERE WERE IN FACT SEVERAL INCIDENTS STATING THE EXACT SAME PROBLEMS. AND THAT AFTER RESTARTING THEIR VEHICLES, IT RESETS ITSELF. SO I CONTINUED HOME. IT HAPPENED 2 MORE TIMES BEFORE I MADE IT HOME ONLY NOW THE CHECK ENGINE LIGHT WAS ON AS WELL. I CALLED FORD AND THEY STATED THERE WAS IN FACT AN ISSUE WITH THE THROTTLE BODY AFFECTING SEVERAL FORD VEHICLES. I HAD MY CAR TOWED TO FORD WHERE THEY DIAGNOSED THAT IT WAS IN FACT THE THROTTLE BODY. HOWEVER, THIS PART IS NOW ON A NATIONAL BACKORDER. I AM THE 13TH PERSON AT MY LOCAL DEALERSHIP NEEDING THIS PART IN ORDER TO DRIVE MY VEHICLE. I HAVE CHILDREN AND I REFUSE TO PUT THEIR LIVES AT RISK IN THIS VEHICLE. THEY CLEANED THE THROTTLE BODY AND SAID THIS WAS A BAND AID FIX UNTIL THE PART CAME IN WHICH BY THE WAY HAS NO ETA.THIS BAND AID REPAIR LASTED LESS THAN 24 HOURS. I HAVE THE EXTENDED WARRANTY AND IT WILL COVER THIS REPAIR BUT I'M GOING TO HAVE TO PAY $100 DEDUCTIBLE FOR IT TO BE FIXED. WHY AM I HAVING TO PAY OUT OF POCKET FOR A PROBLEM THAT IS NOT SPECIFIC TO MY VEHICLE? THEY HAVE POSTED BULLETINS BUT STILL NO RECALL. IS IT GOING TO TAKE SOMEONE BEING KILLED BEFORE THEY DO SOMETHING ABOUT THIS. I'M HAVING TO DEPEND ON RIDES FROM FRIENDS TO GET TO AND FROM WORK, TO GET TO THE GROCERY STORE, TO PICK UP MY CHILDREN. MY EXTENDED WARRANTY WILL COVER 2 DAYS OF A RENTAL. FORD SAYS THEY CAN'T OFFER ME A LOANER VEHICLE. PLEASE MAKE THEM DO SOMETHING ABOUT THIS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524841July 15, 2013
ENGINE
THE CAM PHAZOR USED IN THE 2013 FORD ESCAPE VARIABLE VALVE TIMING SYSTEM FAILED AFTER ONLY ONE WEEK AND 750 MILES. WE NOTICED THE VEHICLE WAS HARD TO START, IDLED ROUGH, AND HESITATED. THIS IS A BRAND NEW VEHICLE. WE PURCHASED THIS CAR IN EAST TENNESSEE ON JULY 4, 2013, AND IT WAS IN THE SHOP A WEEK LATER FOR A MAJOR ENGINE REPAIR. SO GLAD IT DID NOT BREAK DOWN ON THE INTERSTATE AND LEAVE US STRANDED, BUT THE POTENTIAL IS THERE IF FORD HAS A BAD BATCH OF CAM PHAZORS ON 2013 FORD ESCAPES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524861July 15, 2013
ENGINE, VEHICLE SPEED CONTROL
MY VEHICLE DIES WHEN THE TRUCK IS WARMED UP AND I PUT IT IN GEAR WITH MY FOOT ON THE BRAKE. IT DIES AT STOP LIGHTS AND STOP SIGNS AND IN REVERSE. ANOTHER TECHNICIAN TOLD ME I WOULD HAVE TO RIDE AROUND WITH THAT PROBLEM BECAUSE IT WAS NOT THROWING A CODE. AFTER A WEEK, I TOOK IT BACK TO THE FORD DEALER IN CLEVELAND, MS, AND THE SERVICE DEPARTMENT MANAGER TOLD ME IT WAS PROBABLY THE THROTTLE BODY ACTUATOR. BUT, THAT IT WAS ON NATIONAL BACK ORDER. I LEFT THE CAR WITH THE FORD DEALER, AND THEY SAID THEY REPLACED THE THROTTLE VALVE AT A COST OF $900. THE TRUCK DIED ON THE WAY HOME FROM THE DEALER WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524847July 15, 2013
ENGINE, FUEL/PROPULSION SYSTEM
DRIVING ON I-95 NORTH....AT 60 MPH....WHEN THE ENGINE ALMOST COMPLETELY STALLED OUT WITHOUT WARNING. THE CAR SPEED DROPPED DOWN TO 5-7MPH...AND THE CAR STARTED SHAKING AND THE ENGINE BEGAN ROUGH SURGING. I BARELY MISSED BEING HIT BY A LARGE SEMI TRUCK AS I INCHED THE CAR OVER TO THE CURB. I WAS ABLE TO GET THE CAR OFF THE EXPRESSWAY (GOING ABOUT 5 MPH) AT THE NEXT EXIT AND THEN TURNED THE CAR OFF. THE WRENCH LIGHT ALSO APPEARED. I TURNED THE CAR OFF .I CALLED MY HUSBAND, WHO TOLD ME TO SEE IF I COULD RESTART THE CAR AFTER 15 MINUTES. IT STARTED BACK UP AND I WAS ABLE TO DRIVE HOME. THE CAR WORKED OKAY FOR 3 MORE WEEKS AND THEN THE SAME THING HAPPENED TO ME AGAIN .....AND ALMOST CAUSED AN ACCIDENT AGAIN. I WAS ABLE TO GET THE CAR HOME, I HAVE PARKED THE CAR AND WILL NO LONGER USE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524866July 15, 2013
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I WAS TRAVELING APPROXIMATELY 35-40 MPH WHEN MY CAR STALLED, BUT NOT SHUTTING OFF AND THE RPM FLUTTERING BETWEEN 1000-2000 RPM. MY ACCELERATOR PEDAL WOULD NOT ALLOW ME TO PRESS IT TO INCREASE RPM OR MPH. NEXT MY CHECK ENGINE LIGHT CAME ONE AND THE WRENCH SYMBOL AS WELL. I CALL MY LOCAL FORD DEALERSHIP/SERVICE AND HE EXPLAINED IT TO BE THE ACCELERATOR THROTTLE BODY AND THERE IS A NATIONAL BACK ORDER FOR THIS PART. IF THIS IS THE CASE THERE SHOULD BE A NATIONAL RECALL FROM THE GOVERNMENT OR FORD ABOUT THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524867July 15, 2013
VEHICLE SPEED CONTROL
ABOUT A MONTH AGO, WHILE MAKING A LEFT HAND TURN, MY CAR SUDDENLY STOPPED ACCELERATING. AGAIN, 2 WEEKS LATER WHILE LEAVING WORK IT STOPPED ACCELERATING IN TRAFFIC ALMOST CAUSING AN ACCIDENT (THANKFULLY THE PERSON BEHIND ME SLAMMED ON THEIR BRAKES). I PULLED INTO A PARKING LOT AND IT IMMEDIATELY DID THE SAME THING AGAIN. MY CAR WAS TOWED TO THE DEALERSHIP WHERE THEY FOUND THAT IT WAS A THROTTLE BODY ISSUE. I ALREADY HAD AN IDEA OF THIS ISSUE FROM MY OWN RESEARCH. APPARENTLY A LOT OF ESCAPE OWNERS HAVE HAD THE SAME PROBLEM. THIS CAN CAUSE A SERIOUS ACCIDENT. THE PART IS ALSO ON BACK ORDER FOR 15 DAYS WHICH LEAVES ME WITHOUT A VEHICLE UNTIL IT IS FIXED. I ASSUME THAT SINCE THE THROTTLE BODY IS ON BACK ORDER THAT MANY PEOPLE ARE HAVING THE SAME ISSUE. THERE SHOULD BE A RECALL ON THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524892July 15, 2013
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
TRAVELING AT 65 MPH ENGINE SUDDENLY DROPS IN RPM TO ABOUT 600 - 900 RPM AND CHECK ENGINE LIGHT COMES ON. PULLED CAR TO SIDE OF ROAD, SHUT IT OFF AND RESTARTED. ENGINE RAN FINE AND WAS LATER INSPECTED. OBD INDICATES THROTTLE BODY MALFUNCTION AND REQUIRES REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524911July 15, 2013
VEHICLE SPEED CONTROL, POWER TRAIN
WHILE DRIVING AT SPEED, THE VEHICLE INSTANTLY LOST POWER. GAS PEDAL WAS NON-RESPONSIVE. I WAS ABLE TO PULL THE VEHICLE TO A SAFE SPOT OFF THE MAIN ROADWAY. WHEN THE VEHICLE WAS PUT INTO PARK, IT IDLED ROUGHLY AND THE ORANGE WRENCH WARNING LIGHT CAME ON. TURNED THE VEHICLE OFF AND WAITED A FEW SECONDS. TURNED THE VEHICLE BACK ON AND WAS ABLE TO RETURN HOME WITHOUT FURTHER INCIDENT. TOOK VEHICLE TO LOCAL DEALER SERVICE THE NEXT DAY AND WAS INFORMED THAT THIS IS A KNOWN PROBLEM AND THAT THE REPAIR PART NEEDED IS CURRENTLY ON EXTENSIVE BACKORDER, MAYBE UP TO SEVERAL WEEKS. THE PRIMARY CONCERN OVER THIS TYPE OF ISSUE IS THAT IT COULD OCCUR TO SOMEONE WHO IS AT HIGHWAY SPEED AND WOULD BE UNABLE TO REACH A STOPPING POINT SAFELY. THE FACT THAT THE PART NEEDED TO FIX THE ISSUE IS ON EXTENSIVE BACKORDER INDICATES THAT THIS IS HARDLY AN ISOLATED INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524902July 15, 2013
POWER TRAIN
WHILE ACCELERATING SLOWLY FROM A STOP, THE CAR WENT ABOUT 30 FEET AND THEN STALLED. AFTER PULLING OVER, AND RESTARTING THE CAR, I ARRIVED AT MY DESTINATION WITHOUT INCIDENT, ABOUT 8 MILES. 2 DAYS LATER, THE SAME INCIDENT OCCURRED AFTER STOPPING AT A RED LIGHT. THE NORTH CAROLINA CONSUMERS COUNCIL INVESTIGATION IS THE SAME INCIDENT AS MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524912July 15, 2013
ENGINE
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED AS THE ENGINE FAILURE SERVICE SOON WARNING MESSAGE ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. IN ADDITION, UNKNOWN REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 17,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524891July 15, 2013
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
MY 2011 FORD ESCAPE HAS GONE INTO LIMP MODE WHILE IN MOTION THREE TIMES THIS MONTH, JULY 2013. MY LOCAL FORD DEALERSHIP DIAGNOSED THE PROBLEM AS A MALFUNCTIONING THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524714July 14, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
VEHICLE LOST POWER - WAS RUNNING BUT COULD NOT ACCELERATE. TURNED CAR OFF AND RESTARTED AND IT WAS OPERATING CORRECTLY. CALLED DEALERSHIP SERVICE TO INQUIRE IF THEY KNOW WHAT MIGHT HAVE HAPPENED. THEY ADVISED THEY HAD NEVER HEARD OF THAT BEFORE. INCIDENT OCCURRED 2 ADDITIONAL TIMES OVER THE NEXT FEW MONTHS. LAST TIME VEHICLE WAS OUT OF WARRANTY. TOOK TO DEALERSHIP AND WE WERE ADVISED CAR OUT OF WARRANTY. WE INSISTED THERE WAS A PROBLEM AND IT WAS DANGEROUS TO OPERATE. THEY WOULD NOT TOW SO WE DROVE VEHICLE TO DEALERSHIP AND THEY REPLACED THROTTLE BODY ASSEMBLY. WE WERE ONLY CHARGED A $75 DEDUCTIBLE. VEHICLE HAS NOT BEEN OPERATED ENOUGH TO DETERMINE IF PROBLEM IS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524738July 14, 2013
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
VEHICLE FAILS TO ACCELERATE PROPERLY AFTER A COMPLETE STOP. RPM'S ARE RAISED TO HIGH BEFORE THE TRANSMISSION SHIFTS INTO 2ND GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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