Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10128816August 12, 2005
ENGINE AND ENGINE COOLING
DT: THE VEHICLE IS A 1997 FORD CROWN VICTORIA. ON 6-12-05 THE CONSUMER WAS DRIVING ON ROUTE I40 WHEN HE SMELLED AN ODOR COMING FROM THE VEHICLE. HE CALLED THE HIGHWAY PATROL WHICH ARRANGED TO HAVE HIM TOWED TO BARSTOW. THE VEHICLE BROKE DOWN BECAUSE THE PLASTIC INTAKE MANIFOLD CRACKED. THE VEHICLE LOST ALL THE COOLANT WHICH CAUSED THE ENGINE TO OVERHEAT. WHEN THE MECHANIC FROM CASTNERS AUTO SERVICE 214 SOUTH BRADFORD AVENUE, PLACENTIA, CA 92870 TELEPHONE # 714-528-1311 WAS REMOVING THE SPARK PLUGS HE NOTICED THAT THERE WAS ALUMINUM FLAKING ON THEM. THERE WAS NO COMPRESSION. HE REPLACED THE ENGINE AND ALL THE PARTS THAT WENT WITH IT ON 6-15-05 THROUGH 6-30-05. MECHANIC TOLD THE CONSUMER THAT IT WOULD COST MORE TO REPAIR THE ENGINE THAN TO BUY A NEW ONE. THE REPLACED ENGINE WAS FORD MANUFACTURED. CONSUMER HAS NOT CONTACTED THE MANUFACTURER AS OF NOW. VEHICLE WAS MANUFACTURED IN OCTOBER 1996. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132293August 10, 2005
VEHICLE SPEED CONTROL
REPORTING TWO CASES OF SUDDEN ACCELERATION IN RENTED FORD CROWN VEHICLE, RENTED FROM HERTZ IN SAN DIEGO DURING FIRST PART OF JULY 2005. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131830August 7, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I OWN A 1997 FORD CROWN VICTORIA AND WHILE DRIVING ON EXPRESSWAY THE CAR OVERHEATED AND I IMMEDIATELY PULLED OF THE ROAD. AFTER TOWING TO MECHANIC HE IMMEDIATELY DIAGNOSED THE PROBLEM AS A VERY COMMON ONE. THAT BEING THE PLASTIC ENGINE MANIFOLD THAT HAS BEEN A PART OF A FULLY COVERED WARRANTY/RECALL ITEM IF YOUR VEHICLE WAS A POLICE OR FLEET VEHICLE. THE FACT THAT IT IS NOT COVERED TO THE PRIVATE CAR OWNER DOES NOT MAKE SENSE. WHO WOULD THINK SUCH A IMPORTANT COMPONENT MAKE OF PLASTIC WOULD BE ACCEPTABLE TO ANY CAR OWNER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131831August 7, 2005
PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
REPLACED RUSTED STEEL BRAKE TUBING ON LEFT SIDE OF VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131834August 7, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
LEAKING COOLANT FROM INTAKE MANIFOLD. REPLACED PLASTIC INTAKE MANIFOLD ASSEMBLY (VERY EXPENSIVE PARTS AND LABOR) BY PRIVATE MECHANIC (NOT FORD SERVICE). REQUESTED DEALER SERVICE REFUND FOR COVERED REPAIRS. NOT COVERED BY RECALL SO NOTHING WAS DONE BY SERVICE REP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129679July 22, 2005
SUSPENSION:REAR
DT: REAR AXLE BEARING FAILURE, IT CHEWED UP THE REAR AXLE. FORD HAS A RECALL BUT IT DID NOT INCLUDE THIS VEHICLE DUE TO VIN. THIS CAUSED THE AXLE SHAFT TO FRACTURE, IT LEAKED FLUID. THE VEHICLE WAS FIXED, BUT PROBLEM RECURRED. THIS HAPPENED ON JULY 14,2005. THE VEHICLE BEFORE HAND HAD STARTED MAKING A LOUD SOUND COMING FROM THE REAR SUSPENSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129074July 18, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT: CONTACT STATED WHILE STARTING THE VEHICLE IT REVVED. WHEN PLACING THE VEHICLE INTO DRIVE IT DID THIS ALMOST CAUSING AN ACCIDENT. THE SERVICE DEALER DID SOME REPAIRS TO THE VEHICLE, BUT IT DID NOT REMEDY THE PROBLEM. AT FIRST IT WOULD DO THIS WHEN THE VEHICLE WAS COLD, BUT THE SERVICE DEALER REPLACED AN IAC VALVE. CURRRENTLY IT DOES IT WHEN THE VEHICLE IS HOT OR COLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128407July 12, 2005
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
DURING NORMAL BRAKING, ON 2 SEPARATE OCCASIONS, MY FATHER AND I BOTH EXPERIENCED UNINTENDED ACCELERATION WHILE BRAKING. THIS WAS CAUSED BY THE FACT THAT THE ACCELERATOR PEDAL ON OUR RENTED FORD CROWN VICTORIA IS TOO CLOSE TO, AND AT THE SAME LEVEL AS, THE BRAKE PEDAL, CAUSING BOTH PEDALS TO EASILY BE PRESSED AT THE SAME TIME. EXCESSIVE FORCE ON THE BRAKE PEDAL WAS THE ONLY ACTION POSSIBLE TO PREVENT ACCIDENTS IN BOTH CASES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127386July 4, 2005
ENGINE AND ENGINE COOLING
WHILE DRIVING ON THE EXPRESSWAY, I HEARD A POP THE ENGINE RAN HOT IMEDIATELY... I LATER FOUND TI TO BE THE INTAKE MAINFOLD FITTING... ACCORDING TO THE MECHANIC, THIS IS COMMON FOR THIS PARTICULAR TYPE CAR...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127354July 3, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING DOWN THE ROAD I NOTICED THE SPEEDOMETER FALLING TO "0" AND BACK UP TO 70 MPH AND THE ODOMETER STOPPED WORKING. I CALLED THE LOCAL FORD DEALERSHIP TO INQUIRE ABOOUT A DEFECT AND THEY TOLD ME I WOULD HAVE TO PAY FOR IT TO BE FIXED. I CHECKED OTHER MECHANICS WHO TOLD ME IT WAS VERY COMMON FOR THIS TO HAPPEN. IF IT IS SO COMMON THEN WHY HAS THERE NOT BEEN A RECALL ON THEIR DEFECTIVE EQUIPMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127297July 1, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
PLASTIC INTAKE MANIFOLD FAILED CAUSING ENGINE COOLANT LOSS AND ENGINE OVERHEATING. REPAIR BILL WAS $721.55. REPLACEMENT MANIFOLD IS A RE-DESIGNED, TWO COMPONENT PALSTIC INTAKE MANIFOLD/METAL CROSS-OVER COOLANT TUBE. CONTACTED FORD FOR REIMBURSEMENT BUT FORD REFUSED. WROTE NUMEROUS LETTERS AND EMAILS TO FORD BUT FORD REFUSED TO TAKE RESPONSIBILITY FOR THE FAULTY ENGINEERING. I STILL HAVE THE DEFECTIVE MANIFOLD AND CONTINUE TO DRIVE THIS SORRY EXCUSE OF "FORD QUALITY". WHAT A JOKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127258July 1, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: 96 FORD CROWN VICTORIA BURNED WHILE PARKED IN GARAGE FOR A PERIOD OF 6 HOURS. ALSO, BURNED HOUSE. FIRE DEPARTMENT DETERMINED THAT THE FIRE STARTED ON THE CRUISE CONTROL SWITCH THAT WAS ATTACHED TO BRAKE MASTER CYLINDER. FIRE DESTROYED CONTENTS OF GARAGE AND HOUSE AS WELL. THIS WAS A POLICE VEHICLE FOR POLICE USE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10126398June 23, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
METAL BRAKE LINES ALONG DRIVERS SIDE FRAME RAIL RUSTED THROUGH CAUSING COMPLETE LOSS OF BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126155June 21, 2005
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS, STEERING:LINKAGES, STEERING:HYDRAULIC POWER ASSIST:PUMP
I SAW SMOKE COMING FROM A CYLINDER UNDER THE BRAKE BOOSTER. I THEN CHECKED UNDER THE HOOD,THE SMOKE SIMMERD AND WENT OUT. JUST ARIVING HOME FROM WORK ,I SAID ILL GET IT CHECKED OUT TOMOROW. TWO HOURS LATER A NEIGHBOR KNOCKED AT THE DOOR, AND SAID YOUR CAR IS ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10125131June 13, 2005
AIR BAGS
MY DAD WAS JUST IN AN ACCIDENT WHERE AN SUV HIT HIS 99 CROWN VIC NEAR THE RIGHT FRONT TIRE. THE HOOD LOOKS LIKE A CRUMPLED PIECE OF PAPER. HE HAS INJURIES TO THE CHEST AND RIBS FROM THE STEERING WHEEL AND CUTS ON HIS LEG FROM THE DASH. AIR BAG DIDN'T DEPLOY. CAR WAS TOTALED. HE WAS HIT AT SUCH SPEED, THE CAR SPUN AROUND AND HIT THE REAR AS WELL. ACCIDENT WAS LAST WEEK IN FLORIDA CITY, FL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10124919June 10, 2005
EXTERIOR LIGHTING:HEADLIGHTS
DT: HEADLIGHTS LENS FOGS UP AND OWNER CAN'T SEE IN THE DARK. HAPPENS ALL THE TIME. THE LENS IS ALSO DISCOLORED. HAS BEEN LIKE THIS SINCE PURCHASE OF VEHILCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124601June 8, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT: ,2003 FORD, CROWN VICTORIA. CONSUMER STATES THAT WHEN SHE STARTS THE VEHICLE IT IS FINE, BUT AS SOON AS SHE TAKES FOOT OFF OF THE ACCELERATOR THE ENGINE CUTS OFF. THIS HAPPENED THREE TIMES, AND HAS TAKEN THE VEHICLE TO THE SERVICE DEPARTMENT TWICE ,AND THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121726May 20, 2005
ENGINE AND ENGINE COOLING:ENGINE, EXTERIOR LIGHTING:HEADLIGHTS, STEERING:GEAR BOX:SHAFT PITMAN, STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
1995 FORD CROWN VICTORIA [XXX] UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. TIE ROD AND PITMAN ARM REPLACED. GAS TANK LEAKS. MOISTURE ON PISTON WHICH THREW A ROD AND BROKE BLOCK. HEADLIGHT LENSES TURNED DARK ORANGE. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121455May 19, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
1996 FORD CP INTAKE MANIFOLD CRACKED AT THE SEAAM.*MR...MANUFACTURER'S RECALL, NO NOTIFICATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120908May 14, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
PLASTIC INTAKE MANIFOLD ON 1006 FORD CROWN VICTORIA VAILED. CALIFORNIA CLASS ACTION SUIT ALREADY IDENTIFIED PROBLEM. FORD HAS FAILED TO NOTIFY CONSUMERS OF POTENTIAL DANGEROUS DEFECT. SEE - HTTP://WWW.LROLAW.COM/MANIFOLDS.JSP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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