Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10150088February 13, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT*: THE CONTACT STATED WHILE TRAVELING 55 MPH THE CRUISE CONTROL WOULD NOT DISENGAGE. THE CONTACT TRIED TO DISENGAGE THE CRUISE CONTROL AT THE STEERING WHEEL. WHEN THAT DID NOT WORK, THE BRAKE WAS APPLIED. THE VEHICLE ACCELERATED AND THE BRAKE WOULD NOT STOP THE VEHICLE. THE VEHICLE CRASHED INTO SOMEONE'S YARD. THERE WERE NO INJURIES SUSTAINED AND THERE WAS A POLICE REPORT FILED. THERE WAS SUBSTANTIAL DAMAGE DONE TO THE CONTACT'S VEHICLE. UPDATED 03/03/06. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10149414February 4, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
BRAKE LINE RUSTED THROUGH CAUSING REAR BRAKES TO FAIL. THE BRAKE LINE PIPING SHOULD EITHER BE MADE OF STAINLESS STEEL, OR COATED WITH A RUST PREVENTATIVE, OR SHIELDED IN SOME WAY SO WATER/SNOW/ROAD SALT CAN NOT GET BETWEEN IT AND THE FRAME OF THE CAR, CAUSING IT TO RUST THROUGH. THIS ISN'T ROCKET SCIENCE !!!!!!!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149398February 3, 2006
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE
ROUTINELY WHEN DRIVING MY 2004 FORD CROWN VICTORY (USED AS A HACKNEY CARRIAGE) AUTOMOBILE EXHIBITS VIOLENT, POTENTIALLY DEADLY BEHAVIOR. THE LOSES ITS OPERATIONAL ABILITY AND DRIVING CONDITIONS. THE LATEST NEAR-ACCIDENT SITUATION UNFOLDED AS FOLLOWS: WHILE DRIVING ON THE HIGHWAY AT A SPEED OF 50 MPH THE AUTOMOBILE JUMPED (SWERVED) FROM THE LEFT LANE TO THE RIGHT LANE WITHOUT ME HAVING MOVED THE STEERING WHEEL. WHEN I RETAINED CONTROL OF THE VEHICLE AND ATTEMPTED TO SLOW DOWN, THE CAR DID NOT RESPOND, BUT PROCEEDED TO JERK FORWARD AT A DECREASING SPEED AND VIBRATE FEVERISHLY. THE BRAKE PEDAL APPEARED TO BE JAPED HALF-WAY TO THE FLOOR. THE REAR-AXLE BEARINGS PRODUCED A LOT OF NOISE. ON TWO OTHER OCCASIONS (DURING COLD WEATHER) THE ENGINE SHUT-OF WHILE I WAS DRIVING THE CAR. AFTER THE CAR STOPPED, I WAS ABLE TO START THE ENGINE. AFTER, THE VEHICLE CONTINUED TO JERK VIOLENTLY FORWARD AND BACKWARD. WHEN STEERING THE CAR HOME, THE ANGLE OF AT WHICH I HELD THE STEERING WHEEL, DID NOT CORRESPOND TO THE DIRECTION THAT THE CAR WOULD TRAVEL IN. THE VEHICLE WAS PURCHASED PRE-OWNED WITH 4,000 MILES ON IT AND THESE SEVERE INCIDENTS BEGAN OCCURRING AFTER ANOTHER 2,000 MILES. THE VEHICLE HAS BEEN AT THE DEALERSHIP DOZENS OF TIME, EACH TIME THE SERVICE TECHNICIANS SAID THAT THE CAR IS OPERATING AS DESIGNED. TWICE, WARRANTY SERVICE WAS DENIED. THE VEHICLE CURRENTLY HAS 26,000 MILES. FORD IS NO WILLING TO SOLVE THESE POTENTIALLY DEADLY ISSUES. AS A TAXI DRIVER, I AM IN THIS VEHICLE FOR 12 HOURS A DAY CARRYING DOZENS OF PEOPLE EVERY DAY. IF ONE OF THESE TIME I AM UNABLE TO CATCH THESE FAILURES A TERRIBLE ACCIDENT MAY HAPPEN. ALL THESE PROBLEMS LEAD ME TO BELIEVE THAT THIS CAR AS AN INHERENT MANUFACTURING DEFECT, THAT ITS MANUFACTURER FORD IS NOT RECOGNIZING. THIS FAILURE TO CORRECT THEIR ENGINEERING FAILURE IS VERY SERIOUS AND POTENTIALLY DEADLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149237February 1, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
HOW CAN YOU FOLKS JUSTIFY THE POLICY WHICH HAS BEEN REPORTED CONCERNING THE FIRE HAZARD ON THE FORD CROWN VIC, MERCURY MARQUIS, AND LINCOLN TOWN CAR BECAUSE OF THE LOCATION OF AND LACK OF PROTECTION OF THE GAS TANK. WHY IS THAT NOT A RECALLABLE DEFECT? WE BOUGHT A 2003 CROWN VIC NOT KNOWING ABOUT THE GAS TANK LOCATION PROBLEM. WHO IS RESPONSIBLE FOR INFORMING THE PUBLIC OF SUCH DEATH CAUSING HAZARDS? IF NOT YOUR AGENCY, WHO? SO WHAT ARE WE TO DO NOW? WHY SHOULD WE HAVE TO PAY $150 TO GET A FACTORY DEFECT FIXED? NOT ONLY ARE YOU DOING NOTHING ABOUT IT, YOU ARE NEGLIGENT IN WITHHOLDING THIS INFORMATION FROM CONSUMERS. IT IS FURTHER REPORTED A REPRESENTATIVE OF YOUR AGENCY STATED THAT YOU WERE GOING TO DO NOTHING; IT WAS A CONSUMER VS. MANUFACTURER ISSUE. WHAT POWER DOES A CONSUMER HAVE TO MAKE A LARGE CORPORATION LIKE FORD MOTOR COMPANY FIX A DEFECT LIKE THEY VOLUNTARY DID ON ALL POLICE CRUISERS. I BELIEVE THAT WAS AN ECONOMIC DECISION OF FORD, NOT NECESSARILY A SAFETY CONCERN. IF NOT WHY WOULD THEY NOT BE JUST AS CONCERNED ABOUT THEIR LOYAL CUSTOMERS. I HAVE OWNED CROWN VICS FOR THE PAST 15 YEARS, NOT KNOW ABOUT THE GAS TANK HAZARD. HOW MANY MORE PEOPLE (MAYBE MY WIFE AND I) WILL HAVE TO DIE FROM EXPLODING GAS TANKS BEFORE YOU TAKE THE ACTION YOU ARE ENTRUSTED TO? AS A COMMENTATOR SAID THE OTHER DAY, IT IS SUCH A SAD STATE THAT PEOPLE HAVE TO DIE BEFORE OUR GOVERNMENT WORKS. HOW SAD. IF YOU HAD PURCHASED ONE OF THESE AUTOMOBILES NOT KNOWING ABOUT THIS DEATH TRAP, WOULD YOU FEEL DIFFERENTLY ABOUT A RECALL? FORD OBVIOUSLY IS NOT GOING TO DO THE RIGHT THING. WILL YOU? I REQUEST THE COURTESY OF A REPLY, PLEASE! (THE INCIDENT DATE IS THE DATE I PURCHASED MY 2003 FORD CROWN VIC. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149131January 31, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DT*: THE CONTACT STATED NO FAILURE HAS BEEN EXPERIENCED WITH THE VEHICLE'S FUEL TANK. HOWEVER, THERE IS CONCERN FOR SAFETY DUE TO THE MANUFACTURER RECENTLY OFFERING A PROTECTIVE SHIELD. THE SHIELD WAS OFFERED TO VEHICLE'S THAT WERE AT A HIGHER RISK OF FIRE BASED ON THEIR USE. THE CONTACT IS CONCERNED ABOUT THE SHIELD NOT BEING OFFERED AS A STANDARD ON ALL VEHICLES REGARDLESS OF THEIR INTENDED USE. THE CONSUMER STATED HIS VEHICLE HAS BEEN REAR ENDED TWICE. UPDATED 02/27/06. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10148971January 30, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED WHILE DRIVING AT NIGHT IN NORMAL CONDITIONS AT NO PARTICULAR SPEED, THE HEADLIGHTS INTERMITTENTLY FLASHED ON AND OFF. AS A RESULT OF THIS HAPPENING, THE DIMMER SWITCH WAS ADJUSTED FROM DIM TO BRIGHT, ALLOWING THE LIGHTS TO OPERATE MOMENTARILY. THE LOCAL DEALERSHIP PERFORMED DIAGNOSTIC TESTING ON THE VEHICLE. THE PROBLEM COULD NOT BE DUPLICATED, ALTHOUGH DEALERSHIP PERSONNEL TEST DROVE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148980January 30, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE LOWER BALL JOINT ON THE FRONT PASSENGER SIDE MADE A RATTLING NOISE. THE CONTACT RECOGNIZED THE NOISE FROM HAVING THE DRIVER SIDE LOWER BALL JOINT REPLACED LAST YEAR DURING REGULAR MAINTENANCE. THE VEHICLE HAS NOT BEEN INSPECTED. UPDATED 3/3/2006 - *NM WHILE MAKING A RIGHT TURN THE RIGHT FRONT TIRE EXPLODED DUE TO A BREAK IN THE LOWER FRONT CONTROL ARM AND BALL JOINT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148833January 27, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE RIGHT FRONT LOWER BALL JOINT FRACTURED AND THE CONTROL ARM DROPPED TO THE GROUND. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND TOWED TO THE LOCAL DEALERSHIP FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148850January 27, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE AT 8 MPH, THE BRAKE LIGHT ILLUMINATED. THE CONTACT DEPRESSED THE BRAKE PEDAL. THERE WERE NO BRAKES; THE VEHICLE WAS DRIVEN HOME WITHOUT ANY BRAKES. UPON INSPECTION OF THE MASTER CYLINDER THE BRAKE FLUID WAS 3/4 EMPTY. THE VEHICLE WAS INSPECTED FURTHER AND THE PROBLEM WAS THE TUBING THAT HOLDS THE BRAKE FLUID WAS CORRODED AND CRACKED, CAUSING THE FLUID TO LEAK OUT. THE MANUFACTURER WAS ALERTED. UPDATED 2/13/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148217January 20, 2006
SUSPENSION:REAR
DT*: THE CONSUMER STATED THERE WAS A NOISE COMING FROM THE REAR SUSPENSION. THERE IS A NHTSA RECALL, # 04V328000, REGARDING THE REAR SUSPENSION. THE CONSUMER EXPERIENCED THE SAME PROBLEMS AS STATED IN THE RECALL, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147951January 17, 2006
ENGINE AND ENGINE COOLING:ENGINE
I BOUGHT A USED 1997 CROWN VIC IN 2005 AND I NOTICED COOLANT LEAKAGE ON JAN 16, 2005. THE LEAKAGE MIGHT HAVE HAPPENED BEFORE I BOUGHT THE CAR, BUT IT WAS NOT OBVIOUS ENOUGH FOR PEOPLE TO NOTICE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146493December 29, 2005
FUEL SYSTEM, GASOLINE
LTR FWD FROM CONSUMER RE DEFECTIVE AUTOMATIC FUEL CUT OFF SWITCH FOR A 1999 FORD CROWN VICTORIA. *TS THE FUEL CUT OFF SWITCH WOULD CUT OFF EVERY 10,000 TO 12,000 MILES FOR NO REASON. THE CONSUEMR WAS TRAVELING ON THE HIGHWAY WHEN THIS OCCURED AND LUCKILY NO ACCIDENT OCCURED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145843December 21, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 98V322000 CONCERNING THE LOWER BALL JOINTS. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THERE HAVE BEEN NO REPAIRS MADE TO THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145854December 21, 2005
EQUIPMENT:OTHER:LABELS, EQUIPMENT
MY COMPLAINT IS IN REGARDS TO MY EMPLOYER. I AM A POLICE OFFICER AND I THINK THE VEHICLES WE ARE USING ARE BEING MADE UNSAFE BY THE ADDITION OF EXTRA EQUIPMENT. THE DEPT. HAS ADDED COMPUTERS, SHOTGUNS THAT ARE MOUNTED OVERHEAD AND CAUSING OFFICERS TO HIT THERE HEADS, NOT TO MENTION WHAT MIGHT HAPPEN IF ONE IS INVOLVED IN AN ACCIDENT. THEY HAVE ALSO SHUT OFF ARE AIR BAGS, BECAUSE THE COMPUTERS ARE SIDE MOUNTED AND ARE NOT AIR BAG COMPATABLE. THEY HAVE ALSO INSTALLED VIDEO CAMERAS AND RADAR UNITS THAT HANG FROM REARVIEW MIRRORS. THESE MOUNTS ARE NOT SECURE AND OFTEN FALL OFF. I HAVE COMPLAINED TO MY BOSSES AND UNION REPS. NO ONE CARES, IN FACT I WAS TOLD "THE DEPT. DOES NOT TAYLOR MAKE POLICE CARS." SEVERAL OFFICERS HAVE ALREADY HURT THEMSELVES ON THESE EXTRAS. I JUST WANT A SAFE VEHICLE.I DO NOT NO WHO ELSE TO TURN TO. I HAVE ALSO LODGED A COMPLAINT WITH OSHA. PLEASE ADVISE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145478December 16, 2005
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
DT: THE CONTACT STATED THE REAR AXLE NON POWERED ASSEMBLY EXPERIENCED EXTENSIVE WEAR. AS A RESULT, THERE WAS A SEVERE VIBRATION WHILE DRIVING. THE VEHICLE WAS TAKEN TO A SERVICE REPAIR SHOP, AND THE MECHANIC CONTACTED A LOCAL DEALERSHIP ABOUT THE ISSUE. A FACTORY AUTHORIZED AXLE REPLACEMENT KIT WAS PURCHASED; PART #3W1Z4A109AA. USING THE NEW AXLE KIT THE OLD AXLE ASSEMBLY WAS REPLACED. THERE HAVE BEEN NO FURTHER PROBLEMS. THIS VEHICLE WAS FOR POLICE USE.*AK UPDATED 01/11/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145316December 15, 2005
FUEL SYSTEM, GASOLINE:DELIVERY
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN ID 02I003000 CONCERNING THE FUEL NECK OF THE GAS TANK. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL. THE MANUFACTURER SAID THIS VEHICLE'S WAS NOT INCLUDED IN THE RECALL BECAUSE IT WAS NO LONGER USED BY LAW ENFORCEMENT. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. *AK UPDATED 1/25/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144267November 29, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
1995 CROWN VICTORIA RIGHT REAR BRAKE LINE FAILED AND RESULTED IN FLUID LEAKAGE BECAUSE OF CORROSION ON LINE AND LINE FITTING. *TS *NM (12/01/05) *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143419November 22, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
1993 FORD CROWN VICTORIA, I'VE OWNED THIS CAR FOR 8 YEARS,THE ABS PUMP AND HCU FAILED, PARTS WHICH ARE SUPPOSE TO BE DURABLE AND ARE VERY EXPENSIVE, I HAVE 114811 MILES ON THIS CAR AND IT IS IN IMMACULATE CONDITION INSIDE AND OUT, I WOULD LIKE TO KNOW IS THIS CAR SAFE TO DRIVE UNTIL REPAIRS ARE MADE,THIS CONDITION WAS DIAGNOSED AND FOUND BY A FORD DEALER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143127November 18, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 98V322000 CONCERNING THE LOWER BALL JOINT. THIS VEHICLE IS EXPERIENCING THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT REPAIRED THE VEHICLE AT HIS OWN EXPENSE.*AK UPDATED 12/27/2005 - THE PASSENGER SIDE LOWER BALL JOINT FAILED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142686November 15, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I OWN A 1999 FORD CROWN VICTORIA POLICE PACKAGE WITH 160,000 MILES ON IT NOW,I BOUGHT IT IN 2003 WITH 145,000 MILES ON IT, ON OCTOBER,10,2005 THE PLASTIC INTAKE MANIFOLD STARTING LEAKING WATER FROM THE BACK OF THE MANIFOLD FROM A CRACK IN IT,I HAVE TALKED TO NUMEROUS FORD DEALERS ABOUT THIS,AND THEY GIVE ME THE RUN AROUND SAYING IT IS OUT OF WARRANTY,AND I WAS TOLD A NEW ONE WOULD COST 800.00 DOLLARS,THAT IS A REAL RIP OFF, A INTAKE MANIFOLD SHOULD LAST THE LIFE OF THE ENGINE,I WILL NEVER BUY A FORD VEHICLE AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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