Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10817286December 31, 2015
TIRES
IT HAPPENED ON 12/17/2015 IN THE DAY TIME AROUND 12 NOON WITH A 2003 FORD CROWN VICTORIA LX WITH A SET OF 4 BRAND: FIRESTONE TIRES, TIRE LINE: PRECISION TOURING, SIZE: 235/60R16 99T, DOT: 2RKU, DATE CODE DJC3413 --- IN LIGHT RAIN THE CAR WAS MAKING A RIGHT HAND TURN AT A SPEED UNDER 30MPH AND LOST CONTROL; THE CAR DID A 360 AND SLID AND HIT A UTILITY POLE. THE COMPONENT IS THE TIRES, THEY DID NOT HOLD THE ROAD IN LIGHT RAIN. THE CAR AS TOTALED. I HAVE PHOTOS, AND I AM STORING THE CAR, SO THE TIRES AND CAR IT CAN BE INSPECTED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10817287December 31, 2015
TIRES
IT HAPPENED ON 12/17/2015 IN THE DAY TIME AROUND 12 NOON WITH A 2003 FORD CROWN VICTORIA LX WITH A SET OF 4 BRAND: FIRESTONE TIRES, TIRE LINE: PRECISION TOURING, SIZE: 235/60R16 99T, DOT: 2RKU, DATE CODE DJC3413 --- IN LIGHT RAIN THE CAR WAS MAKING A RIGHT HAND TURN AT A SPEED UNDER 30MPH AND LOST CONTROL; THE CAR DID A 360 AND SLID AND HIT A UTILITY POLE. THE COMPONENT IS THE TIRES, THEY DID NOT HOLD THE ROAD IN LIGHT RAIN. THE CAR AS TOTALED. I HAVE PHOTOS, AND I AM STORING THE CAR, SO THE TIRES AND CAR IT CAN BE INSPECTED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10817285December 31, 2015
TIRES
IT HAPPENED ON 12/17/2015 IN THE DAY TIME AROUND 12 NOON WITH A 2003 FORD CROWN VICTORIA LX WITH A SET OF 4 BRAND: FIRESTONE TIRES, TIRE LINE: PRECISION TOURING, SIZE: 235/60R16 99T, DOT: 2RKU, DATE CODE DJC3413 --- IN LIGHT RAIN THE CAR WAS MAKING A RIGHT HAND TURN AT A SPEED UNDER 30MPH AND LOST CONTROL; THE CAR DID A 360 AND SLID AND HIT A UTILITY POLE. THE COMPONENT IS THE TIRES, THEY DID NOT HOLD THE ROAD IN LIGHT RAIN. THE CAR AS TOTALED. I HAVE PHOTOS, AND I AM STORING THE CAR, SO THE TIRES AND CAR IT CAN BE INSPECTED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10810435December 15, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS TURNED OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE LIGHT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SHORTLY AFTER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 215,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807778December 1, 2015
STEERING
ON 10/06/2015 THE VEHICLE IN QUESTION WAS TRAVELLING AT 65-70MPH IN THE LEFT HAND LANE OF A HIGHWAY GOING STRAIGHT AHEAD WHEN OPERATOR LOST COMPLETE STEERING DUE TO THE STEERING SHAFT BECOMING DISCONNECTED FROM THE STEERING COLUMN RESULTING IN SINGLE VEHICLE CRASH. THE VEHICLE HAD A RECALL COMPLETED ON 10/10/14 -13S08.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10807170November 27, 2015
STEERING
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT APPROXIMATELY 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE UPPER INTERMITTENT SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 13V385000 (STEERING) AND 14V704000 (STEERING). THE MANUFACTURER WAS MADE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795065November 20, 2015
STEERING
DRIVING EAST ON ALLEN STREET IN SPRINGFIELD MASSACHUSETTS STEERING CONTROL LOCKED UP RESULTING IN A CRASH WITH A GAS STATION PUMP POLICE CRASH REPORT ID 15-3725-AC CAR WAS TOTALLED OUT WHEN IT CAUGHT FIRE NO NOISE WAS HEARD SECONDS BEFORE CRASH. I HAVE NOTICED THAT THERE WAS A RECALL ON THE REPLACEMENT PARTS BUT WONDER IF THE OEM PARTS COULD FAIL RESULTING IN CRASH.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10790156November 13, 2015
TIRES
TL* THE CONTACT OWNS A 1994 FORD CROWN VICTORIA EQUIPPED WITH MICHELIN LTX M/S TIRES, SIZE: P235/75R-15. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO VIBRATE. SUDDENLY, THE FRONT DRIVER SIDE TIRE EXPERIENCED A BLOW OUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DOT NUMBER, VIN, AND FAILURE MILEAGE WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788531November 5, 2015
ENGINE
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE CONTACT DISCOVERED THAT THE SERPENTINE BELT FAILED AND WAS REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788425November 4, 2015
WHEELS
I WAS TRAVELING SOUTHBOUND ON I-75, JUST NORTH OF IT'S EXIT WITH I-4, AND SOUTH OF ITS EXIT TO MARTIN LUTHER KING BLVD., AT APPROXIMATELY 65 MPH. I WAS IN THE FAR LEFT THRU LANE WHEN SUDDENLY, AND WITH NO WARNING WHATSOEVER, THE RIGHT REAR TIRE BLEW OUT, CAUSING MY 2010 CROWN VICTORIA TO FISHTAIL ON I-75 AND, I BELIEVE, TO BE STRUCK BY A SEMI-TRUCK WHICH CONTINUED SOUTH. MY CAR SPUN AND CAME TO REST ON THE OPPOSITE SIDE OF THE INTERSTATE. I SUSTAINED INJURY TO MY NECK, MID BACK AND LOW BACK. I SUSTAINED A LOSS OF CONSCIOUSNESS AND HEAD INJURY. THIS TIRE WAS PLACED ON THE 2010 CROWN VICTORIA BY MAINTENANCE PERSONNEL AT GULF COAST TRANSPORTATION, INC., 1701 W. CASS STREET, TAMPA, FLORIDA 33606, ON 10/27/15. THE ACCIDENT AND/OR BLOW OUT OCCURRED ON 10/29/15. THE BLOWN OUT TIRE WAS REPLACED BY GULF COAST MAINTENANCE PERSONNEL ON 10/30/15, 12:15 PM, AS SHOWN IN THE ATTACHED PHOTOGRAPH. GULF COAST IS, OR SHOULD BE, IN POSSESSION OF THE BLOWN OUT TIRE AND IS BEING PLACED ON NOTICE TO RETAIN THE BLOWN OUT TIRE FOR YOUR INVESTIGATION.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10786320October 27, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE FUEL TANK AND FUEL LINES WERE RUSTED AND LEAKING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK, FUEL LINES, AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,178.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786431October 27, 2015
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
#1 - I CONSTANTLY HAVE MY ENGINE LIGHT ON AND DURING 2 INSPECTIONS I RECEIVED A SAFETY/EMISSIONS RECALL PRINTOUT, DEFECT # DR-1209 FOR MASS AIR FLOW SENSORS. BOTH TIMES I HAVE TAKEN IT TO THE LOCAL DEALER AND THEY CLAIMED THERE'S NO RECALL FOR IT. I JUST NOTICED ON THE NHTSA SITE, THAT RECALLS ONLY GO BACK AS FAR AS 1999. THEY ALSO SAID THAT SINCE IT'S NO LONGER A "POLICE OWNED" VEHICLE, THEY WOULDN'T FIX IT. # 2 - I HAVE BEEN GETTING A CONSTANT SEVERE FUEL SMELL THAT PERMEATES THROUGH THE CAR WHICH IS EXACERBATED WITH WARM WEATHER AND OR WHEN THE CAR WARMS UP. #3 - THERE'S A CONSTANT ISSUE OF THE CAR VIBRATING WHEN BEING DRIVEN AT 55 - 60 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785543October 23, 2015
STEERING
TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING) WAS PERFORMED, BUT THE FAILURE RECURRED. THE CONTACT HEARD A LOUD POPPING NOISE WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE STEERING WHEEL LOWER SHAFT SEPARATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,567. UPDATED 02/10/16*LJ UPDATED 05/21/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781458October 12, 2015
EXTERIOR LIGHTING
I WAS DRIVING HOME LATE ONE NIGHT AND THE LIGHTING MODULE WENT OUT LEAVING US OUT IN THE COUNTRY WITH NO LIGHTS. WE WERE JUST DRIVING DOWN A WINDING COUNTRY ROAD. NO STREET LIGHTS, NO WAY TO SEE. WE MANAGED TO GET HOME HOURS LATER. ON 9/22/15 I HAD THE CAR LOOKED AT BY MY MECHANIC AND HE REPLACE THE LIGHTING MODULE FIXING THE PROBLEM. MECHANIC SAID THERE WAS A 15 YEAR WARRANTY ON THIS UNIT AND FORD NEW OF THIS PROBLEM. HE SAID I SHOULD GET REIMBURSED FOR THE PART. ON CONTACTING FORD THEY WILL NOT HONOR THE COST OF THE UNIT EVEN THOUGH IT HAS NOT BEEN 15 YEARS BECAUSE I DID NOT BRING IT TO FORD. THEY ALSO CLAIMED THEY HAVE SENT 2 NOTICES TO MY ADDRESS WHICH IS NOT TRUE. I HAVE LIVED IN THE SAME PLACE FROM BEFORE PURCHASING THE CAR BRAND NEW. 2 ISSUES TO ADDRESS IS #1, THE CLAIMED 15 YEAR WARRANTY NOT HONORED THEY REPORTED TO THE GOVERNMENT AND #2, THE CLAIM OF SENDING OUT LETTERS THAT THEY DO NOT SEND. PLEASE HELP RESOLVE THIS LIGHTING ISSUE AND MONITOR FORDS CLAIM TO SEND OUT LETTERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778021September 28, 2015
VEHICLE SPEED CONTROL, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
WHILE ACCELERATING FROM A STOPPED POSITION THROUGH A RED LIGHT, WHEN I REACHED 40 MPH THE MOTOR STARTED ROARING AS IF I WAS PUSHING THE GAS PEDDLE IN A PARKED POSITION. THE VEHICLE ACCELERATED OVER 90 MPH. I TRIED TO SLOW THE VEHICLE BY PUSHING AND STOMPING ON THE BRAKE PEDDLE. AFTER ABOUT 10 STOMPS THE VEHICLE'S MOTOR STOPPED THE ROARING AND PROCEEDED TO SLOW DOWN. I HAVE HAD THE BRAKES CHECKED AND REPAIRED (THERE WAS A HOLE IN MY BRAKE LINE, WHERE THE LINE GOES UP ON THE BODY FRAME UNDER DRIVER SIDE SEAT) I STILL HAVE ISSUES WITH THE ENGINE ACCELERATING ON IT'S OWN. I HAVE HAD IT CHECKED OUT, BUT CAN NOT FIND THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775463September 23, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE PAINT STARTED CHIPPING ON THE VEHICLE AND THE RESIDUE FROM THE PAINT WAS AFFECTING THE VISIBILITY TO VIEW THE ROAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764734September 17, 2015
POWER TRAIN
2003 CROWN VICTORIA 57000 MILES. MY CROWN VICTORIA WAS MANUFACTURED AT THE ST THOMAS ASSEMBLY PLANT DURING TIME FRAME IN QUESTION IN REGARDS TO RECALL NUMBER 04S16. AT 57000 MILES IT DEVELOPED A NOTICEABLE NOISE AND VIBRATION EMANATING FROM THE REAR DIFFERENTIAL. UPON INSPECTION THE AXLES WERE SHOWN TO BE WORN SEVERELY. FORD HAS RECALLED "ONLY POLICE AND FLEET" CROWN VICTORIA DUE TO THERE "SEVERE" USE AND HAS DEEMED ALL OTHER MODELS BUILT ON THE SAME ASSEMBLY LINE, WITH THE SAME DEFECTIVE PARTS UNWORTHY OF ATTENTION. THIS IS A BLATANT DISREGARD FOR CONSUMER SAFETY, THE THE GENERAL PUBLIC. THE PARTS ARE KNOWN, AND HAVE SHOWN TO BE DEFECTIVE IF PLACE UNDER HEAVY LOAD. THIS RECALL SHOULD BE EXTENDED TO ALL CROWN VICTORIA MODELS, NOT JUST P70,P71,P72 AS THEY ALL USE THE SAME EXACT AXLE SHAFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764216September 16, 2015
ELECTRICAL SYSTEM
THE VEHICLE WAS PARKED, LOCKED AND UNATTENDED IN A PARKING LOT. SURVEILLANCE VIDEO SHOWS FLASHES COMING FROM UNDERNEATH THE HOOD FAIRLY CENTRALLY LOCATED WHERE IT HINGES WITH THE VEHICLE. THE FLASHES BEGIN SLOW, THEN RESUME MORE INTENSELY BEFORE THE VEHICLE CATCHES FIRE. THE FIRE CONSUMES ALL RUBBER/PLASTICS IN THE ENGINE COMPARTMENT AND CONTINUES TO THE PASSENGER COMPARTMENT. THE VEHICLE IS A TOTAL LOSS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10764243September 16, 2015
STEERING
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764255September 16, 2015
STEERING
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED MAKING IT DIFFICULT TO MAKE A LEFT TURN. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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