Ford Contour Complaints

3,154 consumer complaints on file.

#715804December 8, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THE BEZEL FIRST FAILED ON 12/20/95 AT ABOUT 31,000 MILES. THE BEZEL WAS REPLACED ON 01/05/96 AT ABOUT 33,460 MILES. THE REPLACED BEZEL FAILED AT ABOUT 85,000 MILES. I FOUND OUT THAT THERE IS A SAFETY RECALL ( 98S26 ) THAT INVOLVES 1994-998 MODEL YEAR CONTOUR/MYSTIQUE ( SEE ATTACHED RECALL NOTICE FROM FORD. I DID NOT GET THIS NOTICE. I CHECK WITH THE DEALER , THEY TOLD ME THAT MY CAR WAS NOT INVOLVED IN THE RECALL AND THEY CAN'T DO ANYTHING ABOUT IT. I CALLED THE FORD CUSTOMER ASSISTANCE CENTER AND EXPLAIN MY PROBLEM. THEY SAID THAT SINCE MY VEHICLE WAS NOT IN THE LIST OF RECALLS THEY WILL NOT DO ANYTHING TO CORRECT THE FAULT. MY VEHICLE EXHIBITED THE SAME SYSMPTON AS THE SAFETY RECALL 98S26 (WHICH INVOLVES ABOUT 210,500 VEHICLES FROM 1995 TO 1998). THIS PROBLEM WAS NOT DETECTED BY FORD TILL LATE 1998. FROM FORD'S RECALL LETTER IT INDICATED THAT PARTS MANUFACTURE PRIOR TO 08/14/98 WILL MOST LIKELY TO HAVE THE PROBLEM. THE PART IN MY CAR WAS REPLACED ON 01/05/96. THIS IS DEFINITELY A SAFETY HAZARD BECAUSE ONE CANNOT TELL WHICH GEAR THE TRANSMISSION IS IN. THERE IS ANOTHER PROBLEM WITH THE GEAR SHIFTER- IT NEEDS A LOT OF EFFORT TO SHIFT FROM ONE POSITION TO ANOTHER. I AM INCLUDING THE SERVICE WORK ORDERS AND THE RECALL DOCUMENTS FROM FORD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715758December 7, 1999
VEHICLE SPEED CONTROL
WHEN GAS PEDAL IS DEPRESSED, CAR DOES NOT MOVE. THE ENGINES IDLE DOESN'T CHANGE. IT FILLS LIKE THE THROTTLE CABLE IS BINDING. WILL EVEN HAPPEN AT HIGHWAY SPEEDS. CONTACTED THE DEALER AND WAS TOLD TO CHANGE THE BRAND OF GAS AFTER SPENDING $70.00 IN DIAGNOSTIC TESTING. AFTER DOING SOME RESEARCH FOUND THAT MANUFACTOR POSTED RECALLS FOR CARS WITH SIMILAR PROBLEMS WITH SAME MANUFACTOR DATE. CONTACTED DEALER AND WAS TOLD THAT MY VEHICLE WAS NOT ONE OF THE CARS INVOLVED. THE CAR IS DANGEROUS TO DRIVE. WHAT BOTHERS ME MORE THAN ANYTHING IS THERE INABILITY TO FIND THE PROBLEM. I GUESS SOMEONE HAS TO GET HURT BEFORE THE REAL PROBLEM IS FOUND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549826December 6, 1999
VEHICLE SPEED CONTROL:CABLES
THROTTLE CABLE FAILED. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715709December 6, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
IMMEDIATELY AFTER RECALL TO REPLACE CATALYTIC CONVERTER & EXHAUST MANIFOLDS, THE ENGINE RUNS ROUGH & STALLS AFTER START-UP UNTIL 15-20 MINUTES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715567December 2, 1999
AIR BAGS
DRIVERS SIDE AIRBAG DETACHED FROM STEERING WHEEL/WITHOUT CAUSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853535December 1, 1999
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE DRIVING AND BRAKING ENGINE REVVED AND SUDDENLY ACCELERATED AND THE BRAKES WOULD NOT SLOW DOWN THE VEHICLE. HAD TO USE THE EMERGENCY BRAKE, AND RUN UP AN A CURB IN ORDER TO STOP THE VEHICLE. MANUFACTURER CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549714November 24, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER IS NOT FUNCTIONING AFTER SERVICE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838281November 24, 1999
TIRES
THE REAR TIRES HAVE BEEN WEARING OUT EVERY 5,000 MILES. 3 SETS OF REAR TIRES HAVE BEEN CHANGED WITHIN 15,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549671November 23, 1999
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
FUEL FILLER FLAPPER VALVE FAILED CAUSING DIFFICULTY IN FILLING GAS TANK. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853302November 23, 1999
SEAT BELTS
VEHICLE WAS HIT FROM THE REAR, AND DRIVER'S SIDE SEATBELT CAME LOOSE FROM THE PANEL, FORCING THE DRIVER INTO THE STEERING WHEEL. DEALER HAS NOT SEEN VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#549637November 22, 1999
SUSPENSION:FRONT:SPRINGS:TORSION BAR
SWAY BAR FAILURE CAUSED VEHICLE TO MAKE RATTLING NOISE WHILE TURNING LEFT. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715118November 22, 1999
WHEELS:LUGS/NUTS/BOLTS/STUDS
THEY DID NOT CHECK WHAT WAS REQUESTED. I GOT CHARGED FOR SOMETHING THAT WAS NOT EVEN ASKED TO BE CHECKED. NOSAFETY DEFECT MENTIONED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715044November 20, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
NEIGHBOR HAS SAME CAR WITH IDENTICAL MILEAGE TRANSMISSION FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853166November 19, 1999
VEHICLE SPEED CONTROL:CABLES
WHEN PUTTING ON THE GAS PEDAL, THE PEDAL WILL STICK. AT TIMES THE PEDAL GOES ALL THE WAY TO THE FLOORBROAD, BUT THE VEHICLE WILL NOT MOVE. OWNER IS STILL EXPERINCEING THE PROBLEM AS LISTED IN RECALL 97V225000 FORD/THROTTLE CABLE. OWNER WAS INFORMED THAT VEHICLE WAS NOT INCLUDED IN RECALL. THE PROBLEM HAS NOT BEEN CORRECTED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853108November 18, 1999
ELECTRICAL SYSTEM:HORN
IN ORDER TO USE THE HORN EXCESSIVE PRESSURE HAS TO BE APPLIED TO MAKE IT WORK. SOMETIMES IT DOES NOT WORK AT ALL. DEALER HAS REPLACED THE CONTACTS AND PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714947November 18, 1999
VEHICLE SPEED CONTROL
WHILE BACKING OUT OF A PARKING AREA THE VEHICLES ENGINE BEGAN TO ACCELERATE UNTIL THE REAR BUMPER STRUCK A LIGHT POLE. DRIVER THEN PLACED THE TRANSMISSION INTO DRIVE AND THE CAR SURGED FORWARD AT AN UNCONTROLLABLY HIGH SPEED, JUMPING THE CURB AND STRIKING A CONCRETE PILLAR, RESULTING IN CONSIDERABLE DAMAGE TO THE FRONT AREA OF THE VECHICLE AND BRUISING THE DRIVERS LEFT ARM. PRESSING HARD ON THE BRAKES SEEMED TO HAVE LITTLE OR NO EFFECT. IT APPEARS THAT THE THROTTLE LINKAGE/CRUISE CONTROL OR SOME RELATED MECHANISM MALFUNCTIONED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#846129November 17, 1999
VEHICLE SPEED CONTROL, AIR BAGS:FRONTAL
WHEN TRAVELING 31 MPH CONSUMER WAS INVOLVED IN A HEAD-ON COLLSION IN WHICH NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIR BAGS DEPLOYED UPON IMPACT. CONSUMER HAS CONTACTED THE DEALER, VEHICLE WAS TOTALED . VEHICLE ACCELERATED ON ITS OWN, LOST CONTROL, HIT AN EMBANKMENT HEAD-ON *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#714896November 17, 1999
AIR BAGS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, UNKNOWN OR OTHER
ENGINE CHECK LIGHT WOULD LFICKER ON AND OFF BUT NOW STAYS ON WHILE DRIVING. HAVE HAD IT CHECKED OUT NO ONE CAN FIND THE PROBLEM. AIR BAG LIGHT FLASHES ON AND OFF WHILE DRIVING MOSTLY WHEN YOU APPLY BRAKE. HEATER FAN STOPED WORKING REPLACED IT WASN'T THE PROBLEM, THE PIGTAIL CONNECTING TO A REGULATOR BOX HAD SHORTED OUT AND MELTED. FORD PLACE SAID THE WHOLE PIGTAIL WIRING HAD TO BE REPLACED COST ABOUT $400.00 TO REPLACE DIDN'T HAVE IT DONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714869November 16, 1999
POWER TRAIN:MANUAL TRANSMISSION
CAN'T GET CAR INTO FIRST GEAR. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#852971November 16, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE BRAKING THERE IS A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE, AND THE BRAKE PEDAL GOES TO THE FLOOR, CAUSED EXTENDED STOPPING DISTANCE, WHICH MAY RESULT IN A CRASH. DEALER REPLACED A BAR IN THE REAR BRAKES. PROBLEM STILL EXISTS.ALSO, DEALER IS GOING TO REPLACE PINS IN THE REAR BRAKES EVEN THOUGH THE NOISE IS COMING FROM THE FRONT OF THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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