Ford Contour Complaints

3,154 consumer complaints on file.

#854796January 27, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, UNKNOWN OR OTHER
WHILE DRIVING VEHICLE OIL LIGHT CAME ON. ENGINE STALLED OUT. NOTICED A REFLECTION OF FLAMES ON THE GROUND. LIFTED HOOD OF VEHICLE & NOTICED THE ENGINE WAS ON FIRE. DRIVER PUT FLAMES OUT. THE ALTERNATOR WAS JUST REPLACED, TWICE, PRIOR TO FIRE. WAS NO WARNING. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#717865January 25, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AFTER ANY OIL CHANGE, WITH A LITTLE OIL PRESENT ON UNDER-HOOD COMPONENTS, THERE IS A STRONG BURNT-OIL SMELL INTO THE PASSENGER COMPARTMENT, ONLY WHEN THE CAR IS STOPPED. I BELIEVE I HAVE FOUND A ROUTE WHEREBY UNDERHOOD AIR CAN BE PASSED INTO THE PASSENG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855383January 24, 2000
SEATS:FRONT ASSEMBLY:RECLINER
WHILE TRAVELING DRIVER'S SEATBACK SURPORT BROKE ,CAUSING CONSUMER TO LAY DOWN WHIEL, VEHICLE WAS STILL TRAVELING. PLEASE PROVIDE FURTHER INFORMATON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855428January 24, 2000
SEATS:FRONT ASSEMBLY:RECLINER, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING DRIVER'S SEATBACK BROKE, CAUSING THE SEAT TO FALL BACK, AND THE DRIVER LOST CONTROL OF VEHICLE. ALSO ENGINE CUT OFF SYSTEM MALFUNCTIONED, ENGINE DID NOT SHUT OFF AT THE TIME OF THE CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#855480January 24, 2000
SEATS:FRONT ASSEMBLY:RECLINER
CONSUMER HAD REAR END COLLISION, AND BOTH FRONT SEATS COLLAPSED BACKWARD. CONSUMER INJURED HIS BACK. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#855516January 24, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DUAL FAN ON AIR CONDITIONER WAS CONSTANTLY ON. CONSUMER STATED HE RECEIVED A MANUFACTURER'S RECALL LETTER FOR THE DRIVER SIDE WINDOW. BUT, THEN OTHER SIDE WINDOW WAS NOT WORKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717766January 23, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
FOUR REPAIR ATTEMPTS HAVE BEEN MADE TO PREVENT MY CAR FROM STALLING IN WATER PUDDLES. AFTER NOTIFYING MANUFACTURER OF INTENT TO FILE LEMON LAW, SERVICE DEPARTMENT HAS BEEN VERY COOPERATIVE. MANAGER SAYS IT IS NOW REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854839January 22, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION MALFUNCTIONED, CAUSING THE VEHICLE TO DROP IN THE GEARS WHICH MAY CAUSE A REAR END COLLISION. DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855296January 21, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR STICKS AND DRIVER HAS TO PUSH HARD, THEN IT OVERACCELERATES, AND THIS MAY CAUSE AN ACCIDENT IF THERE IS SOMEONE IN FRONT. THERE'S TOO MUCH FORCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855228January 20, 2000
AIR BAGS:FRONTAL
CONSUMER WAS DRIVING 45MPH AND DRIVER'S AIRBAG WENT OFF IN HIS FACE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717637January 20, 2000
SERVICE BRAKES, AIR:ANTILOCK, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THERE WAS 6 RECALLS THAT I WAS CONTACTED ON, 2 OF WHICH I HAD IN THE SHOP TWICE BECAUSE NOT FIXED PROPERLY ALSO MY ABS SYSTEM WENT OUT ON MY CAR BESIDES THE HEATER BLOWER AND HEAT SENSORS WHICH HAVE BEEN REPLACED TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717517January 18, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
TWO OTHER VEHICLES EXHIBIT SAME DEFECTAS 95 CONTOUR VIN [XXX] AND 95 MERCURY MYSTIQUE 2.5 VIN [XXX]. NO SAFETY DEFECT (S) STATED WITHIN SUMMARY. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717481January 17, 2000
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH IS IN AN OPERATING CONDITION TO ENABLE THE IGNITION KEY TO BE PULLED FROM THE IGNITION SWITCH WITH THE ENGINE STILL RUNNING. SPOKE TO CAPISTRANO FORD, STATED CAR USED AND COST OF REPAIR: $200.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717366January 15, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
VEHICLE EXPERIENCES LOSS OF POWER AND RUNS ROUGH. I HAD CATALYTIC CONVERTER REPAIRED FROM RECALL. IT HAS BECOME ONCE AGAIN DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550419January 14, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CONSUMER IS NOT ABLE TO HAVE RECALL REPAIR COMPLETED DUE TO BACK ORDER OF WATER PUMPS, HOWEVER VEHICLE IS OVERHEATING DUE TO FAILURE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550370January 11, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
GAS TANK FLAPPER FILLER TUBE OVERFLOWED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854827January 10, 2000
AIR BAGS
RECALL 99V243000. DEALER REFUSES TO TAKE CARE OF THE AIR BAG RECALL. MANUFACTURER SAYS ONLY THE SENSOR HAS TO BE REPAIRED, AND NOT THE MODULE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717152January 10, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM:IGNITION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#783961January 7, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER COMPLAINS OF A HEAVY GAS SMELL IN THE GARAGE, DUE TO THE GAS TANK BEING CRACKED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716961January 6, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
AC/HEATER/DEFROSTER/BLOWER PART THAT WAS DEFECTIVE HAS BEEN RECALLED, BUT FORD REFUSES TO COVER UNDER THIS RECALL THE A/C COMPRESSOR, WHICH FAILED PREMATURELY. CHRIS EARLY, AT JOE MACHENS FORD, COLUMBIA, MO, INFORMED ME THAT THE COMPRESSOR HAS NOTHING AT ALL TO DO WITH THE AC/HEATER/DEFROSTER/BLOWER, AND SO, WILL NOT COVER THE WORK UNDER THIS RECALL. I FIND IT HARD TO BELIEVE THAT THE A/C COMPRESSOR HAS NOTHING TO DO WITH THE AC/HEATER/DEFROSTER/BLOWER AND ITS PROBLEM (BLOWING AIR QUITE HARD, BUT WITH NONE COMING OUT THE VENTS, AND NOT HEATING OR COOLING THE CAR/DEFROSTING THE WINDOW). THOUGH I HAVE HAD THE CAR IN 9 OR 10 TIMES TO HAVE THE AC/HEATER/DEFROSTER/BLOWER PROBLEM FIXED, I STILL HAVE TROUBLE WITH IT FROM TIME TO TIME. SURELY THIS KIND OF STRAIN CAUSED THE A/C COMPRESSOR TO WORK HARDER, AND BE SUBJECT TO UNDUE STRESS AND THEREFORE IMMATURE WEAR AND TEAR AND ULTIMATELY FAILURE. (EVEN THE SERVICE TECHNICIANS EXPRESSED SURPRISE AT THE EARLINESS OF THE COMPRESSOR FAILURE). PLEASE INVESTIGATE THIS PROBLEM, SINCE I HAVE HAD TROUBLE GETTING ANYWHERE WITH FORD IN THE PAST -- I STILL HAVEN'T GOTTEN ANY SORT OF REPLY FROM FORD AS TO MY INQUIRIES TO THEIR CUSTOMER SERVICE DEPARTMENT ABOUT THE PROBLEM, WHICH I REGISTERED IN WRITING TO THEM IN AUGUST 1998. THANK YOU FOR YOUR TIME AND YOUR WORK! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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