Ford Contour Complaints

3,154 consumer complaints on file.

#714235November 2, 1999
INTERIOR LIGHTING
I RECENTLY RENTED A 1999 MERCURY CONTOUR AND DROVE IT THROUGH RURAL WESTERN MASS, VERMONT AND NEW HAMPSHIRE BETWEEN DUSK AND DARK, ON INTERSTATE HIGHWAYS. JUST AFTER DUSK I STOPPED TO REFUEL THE CAR. AT THAT POINT THE OVERHEAD DOME LIGHT TURNED ON, AND WOULD NOT TURN OFF. I DROVE TO THE NEXT REST AREA AND STOPPED TO READ THE OWNER'S MANUAL. IT PROVIDED NO USEFUL INFORMATION ON TURNING OFF THE LIGHT. HOWEVER, WHILE I WAS ALONE IN THE REST AREA READING THE MANUAL IN A CAR LIT UP LIKE A SPOTLIGHT(AND I AM FEMALE), A STRANGE MAN APPROACHED MY CAR FROM BEHIND WITH WHAT I ASSUME WERE BAD INTENTIONS. I THEN DROVE ANOTHER 50 MILES TO A TOTAL OF 7 GAS STATIONS BEFORE I FOUND ONE WITH AN ATTENDANT. HE ALSO HAD NO IDEA HOW TO TURN OFF THE DOME LIGHT. I THEN HAD TO CHOOSE BETWEEN SPENDING THE NIGHT IN A RENTAL CAR IN A PARKING LIGHT NEAR THE INTERSTATE, OR DRIVNG HOME WITH A LIT DOME LIGHT AND CLOSE TO ZERO VISIBILITY. AS MY LIFE INSURANCE IS PAID UP, I CHOSE OPTION (B.) AND DROVE HOME. IT SEEMS TO ME THAT NHTSA SHOULD REQUIRE CAR MANUFACTURERS, AND ESPECIALLY THIS CAR MANUFACTURER, TO SUPPLY ALL INTERIOR LIGHTS WITH A POSITIVE ON-OFF SWITCH. EITHER THAT, OR SUPPLY LARGE SLEDGE HAMMERS AND A PROMISE OF INDEMNITY FROM CAR RENTAL AGENCIES. PLEASE LET ME KNOW WHAT YOU WILL DO ABOUT THIS UNSAFE DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549320November 1, 1999
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
DRIVER FINDS IT IS DIFFICULT TO PUMP GAS INTO THE GAS TANK BECAUSE THE FLAPPER VALVE BLOCK THE FUEL FILLER NECK. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714160November 1, 1999
SEAT BELTS:FRONT:RETRACTOR, FUEL SYSTEM, GASOLINE:STORAGE, ELECTRICAL SYSTEM
1) THE ELECTRICAL SWITCH/ROLLER DIAL CAUSED A SHORT AT 45,000 MILES AND MY DASH BOARD LIGHTS IN TOTAL HAVE BEEN OUT EVER SINCE. 2) THE REAR/BACK SEAT RESTRAINT BELT ON THE RIGHT SIDE NO LONGER RETRACTS INTO THE HOUSING. 3) THE BACKSEAT RESTRAINT HOUSING IN THE SEAT HAS COME APART MAKING IT DIFFICULT TO FASTEN THE BELT 4) THE GAS CAP RELEASE LEVER ON THE DRIVER SIDE FLOOR DOES NOT FUNCTION(DOES NOT OPEN GAS TANK)THE GAS CAP HAS TO BE OPENED BY OPENING THE TRUNK AND PULLING THE MANUAL CORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714164November 1, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
HAS HAD SEVERAL PROBLEMS W/ TRANSMISSION WENT COMPLETELY OUT AT 120,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714080October 29, 1999
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE ELECTRICAL PROBLEMS I HAVE EXPERIENCED INCLUDE; FAILURE OF TEMPERATURE GAUGE, FAILURE OF CLOCK LIGHT, FAILURE OF ELECTRIC WINDOWS AND EMERGENCY BRAKE LIGHT IGNITING WHEN EMERGENCY BRAKE DISENGAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549545October 29, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM
VEHICLE EXPERIENCED FAILURE OF THE WATER PUMP PRIOR TO RECALL NOTICE, RESULTING IN HAZARDOUS CONDITION WHEN LEAK CAUSED DRIVE BELT TO FALL OFF. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852070October 28, 1999
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN TAKING FOOT OFF THE ACCELERATOR PEDALVEHICLE CONTINUES TO TRAVEL AT THE SAME SPEED FOR 5, 10, OR MAYBE 15 SECONDS BEFORE SLOWNG DOWN. THIS INCREASES THE STOPPING TIME FOR BRAKING. THIS VEHICLE TO DO THIS. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852085October 28, 1999
EXTERIOR LIGHTING:HEADLIGHTS, INTERIOR LIGHTING, POWER TRAIN
HEADLIGHT'S ARE NOT WORKING, AND THE DOOR LIGHT ABOVE FLOOR LIGHTS ON THE DRIVER'S SIDE AND PASSENGER'S SIDE DON'T WORK. ALSO, SPEEDOMETER ISN'T WORKING PROPERLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852159October 28, 1999
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
RECALL 99V-103 000 /HEADLIGHT SWTCH/WIRINGHARNESS: RECALL RECEIVED. VEHICLE HEADLIGHT WOULD INTERMITTENTLY GO OFF/ON. TOOK VEHICLE TO DEALER FOR RECALL REPAIRS AND PROBLEM STILL REMAINED. COULD THIS BE A REPAIR FAILURE? CAN NHTSA PROVIDE ADDITIONAL INFORMATION ON THIE MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851976October 27, 1999
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER HAS BEEN HAVING PROBLEMS WITH THE FRONT END SPRINGS. HAD A RECALL NOTICE FOR REPAIRS. TOK CAR IN TO FORD DEALER TO HAVE RECALL WORK DONE. FRONT SPRINGS WERE BROKE. WA SNOT INFORMED THAT CONSUMER HAD TO PAY FOR THE ALIGNMENT THAT NEEDED TO BE DONE. EVIDENTLY, WHEVEVER FRONT SPRINGS ARE REPLACED AN ALIGNMENT HAS TO BE DONE. DEALER INSISTED THAT ALIGNMENT WAS NOT COVERED UNDER THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851997October 27, 1999
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
OWNER RECEIVED RECALL NOTICE #99V194000. CONTACTED DEALER. TOOK VEHICLE ON APPOINTED DATE. MECHANIC REPAIRED HEADLIGHT SWITCH. FAILED TO REPAIR THE THROTTLE CABLE DUE TO LACK OF PARTS & TOO MANY CUSTOMERS. WOULD NEED TO REORDER MORE PARTS & WOULD NOTIFY OWNER, WHO IS STILL WAITING. (99S14 REPAIRED) (99S19 WAITING FOR PARTS). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713958October 27, 1999
ELECTRICAL SYSTEM
(1) DUAL ELECTRIC RADIATOR FANS COUGHT ON FIRE FOR NO APPARENT REASON - MAY (2) WATER PUMP FAILED. PLASTIC IMPELLER CRUMBLED AT FINGER PRESSURE (3) SMELLS OF GAS, WHEN LOW ON GAS (4) CATALYTIC CONVERTER FAILED CAUSING RESTRICTION (5) POWER LOSS INCLUDING POWER STEERING WHEN DRIVEN THROUGH A WATER PUDDLE OR IN HEAVY RAIN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#549218October 27, 1999
EQUIPMENT:ELECTRICAL
RECALL WORK NOT COMPLETED DUE TO DEALER SCHEDULING PROBLEM. (99V-103) MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549182October 26, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANAMISSION FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549214October 26, 1999
EQUIPMENT:ELECTRICAL
CONSUMER IS HAVING SCHEDULING PROBLEMS IN RECEIVING RECALL REPAIRS (99V-103) (99V-194). MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549229October 26, 1999
EQUIPMENT:ELECTRICAL
RECALL REPAIR (99V-103) COMPLETED, HOWEVER HARNESS CONNECTOR ASSEMBLY REPLACED AND NOT THE SWITCH, PANEL LIGHTS FEEL HOT TO THE TOUCH AND ILLUMINATION IS DIM AFTER REPAIR WORK COMPLETED. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851596October 25, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
AT HIGHWAY SPEEDS TRANSMISSION CASING CRACKED, CAUSING THE VEHICLE TO DECELERATE RAPIDLY. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851598October 25, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE DRIVING AT HIGHWAY SPEEDS THE FROST PLUG RELEASED, CAUSING ANTI- FREEZE TO SPILL AND VEHICLE TO STALL OUT AND DIE. THERE WAS NOT INDICATION THAT THE ENGINE WAS OVERHEATING. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851621October 25, 1999
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
RECEIVED RECALL NOTICE #99V103000. CONTACTED DEALER. TOOK VEHICLE FOR REPAIRS, WHICH WAS DONE. THE REMEDY HAD FAILED. TOOK VEHICLE BACK TO DEALER AT LEAST 6 TIMES AFTERWARDS. EACH TIME THE REMEDY FAILED. MECHANIC IS ORDERING A DIFFERENT LIGHT SWITCH AFTER PUTTING IN RELAY SWITCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851634October 25, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS ARE WARPED. THE DEALER HAS REPLACED THREE SETS OF ROTORS. MANUFACTURER HAS BEEN NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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