Ford Contour Complaints

3,154 consumer complaints on file.

#857500February 24, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
GEAR SHIFT INDICATOR IS NOT READING THE ACTUAL GEAR POSITION ,CAUSING INCORRECT GEAR SELECTION. ALSO, THER EIS RECALL 98V233000 FOR THE SAME PROBLEM. HOWEVER, VEHICLE NOT INCLUDED IN THE RECALL. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857368February 23, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
VEHICLE WAS PARKED FOR ABOUT 5 MINUTES AND FIRE STARTED INSIDE VEHICLE TOWARDS THE REAR, AND WENT THROUGH THE FRONT. INSPECTOR CANNOT DETERMINE THE CAUSE OF THE FIRE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#551037February 22, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHICLE STALLS OVER AND OVER AGAIN WHILE DRIVING. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857350February 22, 2000
POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY, AIR BAGS, VEHICLE SPEED CONTROL:CABLES, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
CONSUMER CONTACTED THE DEALER IN REFERENCE TO FOUR SEPERATE NHTSA RECALL NOTICES 99V243000/ 99V194000/ 99V103000 AND 98V233000. ALSO, MANUFACTURER'S RECALLS 99S23/99S19/99S14 AND 98S26. DEALER REFUSED TO CORRECT THE RECALL PROBLEMS WITHOUT THE CONSUMER CORRECTING THE PROBLEM WITH TRANSMISSION . PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857361February 22, 2000
AIR BAGS:FRONTAL
CONSUMER HAD A HEAD-ON COLLISON, AND THE AIR BAGS CAME OUT WITH SUCH A FORCE THAT IT KNOCKED OFF CAP ON DRIVER'S HEAD AND HIS GLASSES. CONSUMER RECEIVED RECALL NOTICE 3 MONTHS AFTER THE RECALL WAS ISSUED. RECALL 99V243000. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#719055February 21, 2000
UNKNOWN OR OTHER
FULL FRONTAL COLLISION WITH A LARGER VEHICLE; REPORTED TO FORD LITIGATION; NO RESPONSE FROM MANUFACTURER. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#857096February 17, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
HYDRAULIC CONTROL UNIT FAILED, CAUSING ERRACTIC PERFORMANCE OF ABS. CAUSE IS UNKNOWN. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550956February 15, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
RECALL 99V-247 FILLER NECK NOT COMPLETED DUE TO LACK OF PARTS. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856928February 15, 2000
ELECTRICAL SYSTEM:WIRING
THE WIRING, THAT RELAYS TO THE STARTER WHEN THE KEY IS TURNED ON IS FAILING, CAUSING THE BATTERY TO WEAR DOWN, AND STOP VEHICLE IN THE MIDDLE OF TRAFFIC. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856953February 15, 2000
SEATS:FRONT ASSEMBLY:RECLINER
IN A CRASH DRIVER'S SEATBACK BROKE, CAUSING INJURIES TO OCCUPANT. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#784508February 14, 2000
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
STARTER RELAY FAILED. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550928February 14, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
COOLING FAN MOTOR CAUGHT FIRE AND DAMAGED THE ELECTICAL SYSTEM. YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#856800February 14, 2000
SUSPENSION:FRONT:MACPHERSON STRUT, POWER TRAIN:AXLE ASSEMBLY
MACPHERSON STRUT AND TRANS AXLE BROKE WITHIN 45000 MILES.PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718758February 14, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WATER PUMP IMPELLER BROKE INTO TWO PIECES IMEEDIATELY PARALIZING THE ENTIRE ENGINE COOLING SYSTEM. THIS DEFECT, TO THE BEST OF MY KNOWLEDGE IS COMMON FOR FORD CONTOURS EQUIPPED WITH 2.5L V6 DURATEC ENGINES. ALTHOUGH NOT DIRECTLY RELATED TO PASSENGER SAFETY IN THE TRADITIONAL SENSE, THIS DEFECT IS POTENTIALLY VERY DANGEROUS. I THINK FORD SHOULD RECALL THE PART GIVEN THE NUMBER OF FAILURES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718762February 14, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STEERING:HYDRAULIC POWER ASSIST SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
OCCASIONALLY, WHEN THE VEHICLE ROLLS THROUGH A PUDDLE, THE STEERING WILL FAIL AND THE BATTERY LIGHT WILL APPEAR, WITH THE ENGINE ALMOST STALLING. THIS HAS HAPPENED WITH THE CAR GOING AS FAST AS 35 MPH AND AS SLOW AS 5 MPH. THE PROBLEM HAS BEEN REPORTED TO THE DEALER ON SEVERAL OCCASIONS, AND THE DEALER HAS REPORTEDLY CONTACTED THE MANUFACTURER REGARDING THIS PARTICULAR PROBLEM. ADDITIONALLY, THE FIRST TIME THE VEHICLE WAS TAKEN BACK TO THE DEALER TO REPORT THE PROBLEM, THE SERVICE PERSONNEL WAS AWARE THAT THE PROBLEM EXISTED WITH THE SPECIFIC MODEL. AFTER REPEATED RETURNS TO THE DEALER (AT LEAST THREE SEPARATE COMPLAINTS), THE DEALER INFORMED US THAT THE PROBLEM WAS FIXED AND THAT THE CAR WAS EVEN "DRIVEN THROUGH SEVERAL PUDDLES" WITHOUT ANY STEERING FAILURE. THE LAST TIME THE VEHICLE WAS TAKEN IN WAS APPROXIMATELY AUGUST, 1999. THE WARRANTY HAS SINCE EXPIRED, AND THE DEALER SAYS THAT IT IS OUR RESPONSIBILITY TO PAY TO HAVE THE PROBLEM FIXED. UNFORTUNATELY, WE HAVE TAKEN THE CAR BACK SEVERAL TIMES, AND THE PROBLEM STILL EXISTS. ON 02/13/00, THE VEHICLE AGAIN EXPERIENCED STEERING FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718683February 13, 2000
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, INTERIOR LIGHTING, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WHILE DRIVING; RADIO & INTERIOR LIGHTS WILL SHUT OFF WHEN BLINKER, DOOR & OR OTHER ELECTRONIC COMPONENT USED OR FOR NO REASON AT ALL. ALSO HAVE HAD PROBLEMS W/ ALARM SYSTEM. DEALER UNABLE TO LOCATE SORCE OF PROBLEM, CHANGED RADIO TWICE, ALARM & FUSE BOX ONCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550921February 11, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
CONSUMER COULD SMELL BLOWER SWITCHES MELTING WHILE DRIVING ON HIGHWAY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718571February 10, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV), SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
HI, WE HAVE HAD SO MANY PROBLEMS I CAN'T BELIEVE THAT FORD DOSEN'T RECALL THE 97 CONTOURS.WE ONLY HAD THE CAR 1 MONTH AND THE E.G.R VALVE TO THE EXHAUST MANIFOLD WAS REPLACED.THE P.C. VALVE HAS BEEN SERVICED 4 TIMES.THE EGR PRESSURE FEEDBACK /BACK PRESSURE WAS REPLACED.THE ROTOR ON THE BRAKES WAS CRACKED AND HAD TO BE REPLACED.WE HAVE HAD THE CAR IN THE SHOP A TOTAL OF 58 DAYS.WE TOOK THE CAR IN 5 TIMES TELLING THEM ABOUT THIS BURNING ODOR COMING FROM THE A/C VENTS. RECALL ABOUT WIRE HARNESS. THEY SAID COULD NOT VERIFY CONCERN. UNTILL MY HUSBAND TOOK IT FOR THE 4 TIME WHEN THE CAR WAS FULL OF THIS FOGGY SMOKE. HE MADE A SERVICE ADVISIOR COME OUT AND LOOK AT THE CAR FULL OF SMOKE.FOR THREE MONTHS 10-9-99 UNTILL PRESENT .WE HAVE HAD TO ENDURE HEADACHES VOMITING AND LOSS OF OUR VOICES BECAUSE THEY SAID THEY COULD NOT VERIFY CONCERN.WE NOW HAVE PICTURES OF NEGLECT OF THE SAFETY OF MY HUSBAND AND 5 CHILDREN. THE BURNED MELTED PARTS THEY SHOULD HAVE REPLACED BACK ON 10-9-99 IT TOOK UNTILL 1-22-00 AND AS OF RIGHT NOW 2- 10-00 ANOTHER DEALERSHIP HAS HAD THE CAR FOR 7 DAY'S. MAJOR DEFECTS WITH THE 97 CONTOUR.WE THINK THEY SOLD ALL THERE CNG CARS TO PEOPLE AND DIDN'T TELL THEM. I KNOW THEY SURE DIDN'T TELL US. 3 TIMES ON THE OIL CHANGE PAPER THEY MENTION ABOUT THE SELENOID.YOU DON'T HAVE THAT DONE WITH A OIL CHANGE.MAYBE YOU GUY'S CAN CHECK INTO IT? WHY ELSE WOULD OWNERS OF JUST THE 97 CONTOURS HAVE SO MANY PROBLEMS? CHECK YOUR T S B PAGES.PLEASE LET US KNOW WHAT WE CAN DO WE CAN'T TRUST ANYONE TO FIX IT RIGHT WHEN WE WERE TOLD BY FORD SERVICE PEOPLE THEY COULDN'T FIND THE PROBLEM.SOMETHING IS REALLY WRONG WITH ALL OF THESE CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856525February 8, 2000
STEERING, SUSPENSION:FRONT:SPRINGS:TORSION BAR, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DRIVING THROUGH WET ROADS STEERING WILL LOCK UP, LASTING FOR ABOUT 15 SECONDS, AND CAUSING A LOSS OF CONTROL. DEALER HAS REPLACED SWAY BAR AND SERPENTINE BELT, BUT DEFECT KEEPS OCCURRING. CAUSE IS STILL UNKNOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856235February 4, 2000
VEHICLE SPEED CONTROL:CABLES
RECALL 99V194000/THROTTLE CABLE ; CORRECTIVE ACTION DID NOT REMEDY THE PROBLEM. WHILE DRIVING IN HEAVY TRAFFIC THROTTLE CABLE BROKE. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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