Ford Contour Complaints

3,154 consumer complaints on file.

#858948March 21, 2000
SUSPENSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM:STARTER ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE
CONSUMER BOUGHT VEHICLE IN SEPTEMBER. SHE WENT OUTSIDE THAT MORNING TO START IT UP HER VEHICLE AND SHE NOTICED A KNOCKING NOISE COMMING FROM UNDERNEATH THE HOOD. THE DEALER REPLACED STARTER AND WATER PUMP BUT PROBLEM STILL EXIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858598March 15, 2000
POWER TRAIN:DRIVELINE:DRIVESHAFT
CONSUMER HEARD A THUMPING SOUND. TOOK AUTOMOBILE TO MIDAS AUTO SHOP AND WAS TOLD THAT TWO BOLTS HAVE SHEARED OFF THE TRANSAXLE .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858436March 13, 2000
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER STOPPED AT A GAS STATION. WHEN HE PUT HIS KEY IN THE IGNITION, BATTERY BLEW UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719981March 11, 2000
SEAT BELTS:FRONT:RETRACTOR
BOTH FRONT SEAT BELT MECHANISMS FREQUENTLY JAM AND NON-FUNCTIONAL. ON SEVERAL OCCASIONS I HAVE MANAGED TO FREE THEM WITH TIME AND EFFORT. THE LAST TIME, I WAS UNABLE TO UNJAM THE BELT AND HAD TO LEAVE IT AT THE DEALERSHIP TO BE REPAIRED. DEALER SAYS FORD DOES NOT WARRANTY SEATBELTS AND I WILL HAVE TO PAY THE INEVITABLE NEXT TIME THIS HAPPENS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719910March 10, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I HAVE HAD CAR IN SHOP 4 DIFFERENT TIMES,THEY CHANGED TO ROTORS AND BRAKES THE FIRST TIME AT 3,000 MILES.THEY CLAIM THE ROTORS WERE WARPED FROM THE FACTORY. THE NEXT 2 TIMES THEY CLAIM THE CAR IS FINE,THE LAST TIME ( CAR IS STILL IN THE SHOP SINCE 2/15/00 THIS IS WRITTEN TO YOU 3-09-00) THEY ARE REPLACING THE FRONT ROTORS AND BRAKES AGAIN, THEY SAY THEY ARE REPLACING THE DEFROST SWITCH AND A WIRING HARNESS,THE ENGINE DRIVETRAIN THEY DON'T KNOW???. I HAVE LOST TIME AT WORK AND I DON'T FELL SAFE IN THE CAR. I REFUSE TO TAKE MY "FAMILY" ANYWHERE IN THIS CAR!!!!!.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719904March 9, 2000
STRUCTURE:BODY, EXTERIOR LIGHTING:BACK UP LIGHTS
THE DEALERSHIP HAD INSTALLED AN AFTERMARKET REAR SPOILER ON THE VEHICLE WITHOUT DISCLOSING THIS INFORMATION. AFTER HAVING PROBLEMS WITH THE THIRD BRAKE LIGHT IN THE SPOILER IN LEARNED IT WAS NOT A FACTORY PART. THE DEALERSHIP STATED TO ME THAT IT WAS FACTORY. I WAS NOT ABLE TO GET THE PART REPLACED UNTIL I CALLED FORD DIRECTLY AND THREATENED TO SUE THE DEALERSHIP FOR FRAUD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551248March 8, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE CONTINUALLY STALLING AND EXPERIENCES ROUGH IDLE, NOT ABLE TO DETERMINE PROBLEM. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857954March 6, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
RECALLS 99V103000/99S14/99M03/99M04, AND 99M07: ALL OF THESE RECALLS HAVE NOT BEEN REMEDIED. DEALER DOBBS FORD, 2515 MT MORIAH, MEMPHIS, TN 38115 901-367-4976, HAD NO PARTS AVAILABLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857991March 6, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION BLEW OUT FOR NO REASON ON FREEWAY. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719709March 5, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:TAIL LIGHTS, STEERING: STEERING WHEEL/HANDLE BAR, POWER TRAIN:AUTOMATIC TRANSMISSION
HAD TO REPLACED BRAKES. HEADLIGHTS DIM WHEN BRAKE IS PRESSED,INTERIOR LIGHTS STAY ON WHEN LEFT TAIL LIGHT GOES OUT (REPLACED 4 TIMES SINCE 1996) STEERING WHEEL BOUNCES UP AND DOWN WHEN SITTING WITH CAR RUNNING AND IN GEAR MUST PUT CAR IN NEUTRAL AT STOP LIGHTS OR SITTING IN GEAR, SO AS TO NOT GET VIBRATED TO DEATH, MECH-NOT ABLE TO FIX PROBLEM, JUST THE WAY CAR IS BUILT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719725March 5, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
AFTER DRIVING THROUGH PUDDLE, POWER STEERING ASSIST IS LOST, DRIVE BELT SQUEALS, AND IT BECOMES IMPOSSIBLE TO TURN STEERING WHEEL FOR SEVERAL SECONDS WHICH CAUSES LACK OF CONTROL. FORD HAS ISSUED A TSB ON THIS PROBLEM, BUT WILL NOT PAY FOR REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857884March 3, 2000
SUSPENSION:FRONT:MACPHERSON STRUT
TIRES HAVE FLAT SPOTS. CONSUMER CAN HEAR THE DIFFERENCE. WHEN DRIVING ON SLIPPERY ROADS VEHICLE WILL SLIDE AND COULD CAUSE AN ACCIDENT. DEALER SAID TIRES WERE OUT OF LINE. THEN, DEALER SAID THE STRUTS WERE BAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857825March 2, 2000
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
WHILE ADJUSTING HEADREST THE TOP PART BECAME LOOSE. CONSUMER WILL HAVE TO COVER THE METAL PART TO AVOID AN ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857852March 2, 2000
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING AT 10 MPH FRONT SPRING COIL BROKE. PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857730March 1, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE HAS BEEN IN REPAIR SHOP FIVE TIMES. WHEN TRAVELING VEHICLE WOULD CUT OFF AT ANY SPEED. THE FIRST TIME AT REPAIR SHOP THEY TOLD CONSUMER THAT IT WAS THE FUEL PUMP. SECOND TIME, CONSUMER WAS INFORMED, THAT THEY HAD NO IDEA WHAT WAS WRONG WITH VEHICLE. HOWEVER, THE THIRD TIME CONSUMER WAS TOLD IT WAS FUEL PUMP SENSOR. VEHICLE IS CURRENTLY IN REPAIR SHOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719508March 1, 2000
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, POWER TRAIN:AXLE HUBS
THE RIGHT FRONT HUB BEARING AND INTERMEDIATE SHAFT BEARING HAVE FAILED WITH ONLY 45,000 MILES ON THE VEHICLE. IF LEFT UNREPAIRED THE DRIVER COULD LOSE CONTROL OF THE CAR WHEN THEY CATASTOPHICALLY FAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719290February 26, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM
WHILE DRIVING BACK FROM CHICAGO ON I55, THE WATER PUMP (WHICH SUPPOSEDLY HAD A RECALL OF WHICH I WAS NOT NOTIFIED) WENT OUT. WARNING LIGHTS DID NOT APPEAR ANYWHERE ON THE DASHBOARD, AND THE ONLY INDICATION THAT ANYTHING MIGHT BE WRONG WAS A WHINING SOUND UNDER THE HOOD WHICH STOPPED AFTER A SHORT INTERVAL. WITHIN AN HOUR, THE ENTIRE CAR WAS DESTROYED. A NEW ENGINE, WATER PUMP, ELECTRICAL SYSTEM, AND RADIATOR NEEDED TO BE REPLACED. ALL OF THAT IS STILL BEING DONE, TWO WEEKS LATER. THEY HAVE DONE THE WORK WITHOUT CHARGE, AND HAVE GIVEN ME A RENTAL CAR TO USE IN THE MEANTIME, HOWEVER, WITH A NEW ENGINE, THEY ARE ONLY WILLING TO GIVE ME A 9,000 MILE WARRANTY ON THE CAR REPAIRED. SINCE THIS WAS NOT MY FAULT, A FAIRLY NEW CAR, AND A LACK OF COMMUNICATION ON THE FORD MANUFACTURER THAT THIS WAS A PROBLEM, I FEEL THAT A FULL WARRANTY ON THE REPAIRS IS JUSTIFIED. ADDITIONALY, AT THE TIME OF THIS OCCURRENCE, I HAD FOUR MIDDLE SCHOOL STUDENTS IN MY CARE. THE THOUGHT THAT THE CAR COULD HAVE QUIT IN THE MIDDLE OF A SIX LAND TRAFFIC PATTERN IN CHICAGO WITHOUT WARNING, WOULD HAVE BEEN A DISASTROUS ACCIDENT WITH ALL OF US POSSIBLY BEING KILLED. I THINK THAT THE FORD MANUFACTURER NEEDS TO DEAL WITH THIS PROBLEM AND IMMEDIATELY. THANK YOU. GINGER GRANGER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719293February 26, 2000
UNKNOWN OR OTHER
THE PAINT ON THE 1998 CONTOR IS CRACKING ON THE HOOD, ROOF AND TRUNK OF THE VEHICAL AND IS CASING THE PAINT TO BEGIN PEELING. NO SAFETY DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719325February 26, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857548February 25, 2000
POWER TRAIN:AXLE ASSEMBLY
WHILE DRIVING OUT OF DRIVEWAY LESS THEN 5 MPH, FRONT AXLE BROKE. VEHICLE WAS BEING REPAIRED AT AN INDEPENDENT REPAIR SHOP. MANUFACTURER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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