Ford Bronco Complaints

938 consumer complaints on file.

#11508044February 19, 2023
VISIBILITY/WIPER
Wipers will slow down because of resistance setting during hard rain sleep or snow. When put on the fastest setting they will slow down after 30 seconds and you are constantly needing to adjust the wipers during low visibility conditions. This is a huge distraction while I drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508017February 18, 2023
VISIBILITY/WIPER
Wiper slow down ( wipe every 30 seconds) during heavy rain even when set to high speed. This occurs after a few minutes of operation and is intermittent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507841February 17, 2023
VISIBILITY/WIPER
Wipers slow to a very delayed intermittent speed after around 40 seconds. This problem doesn’t just happen once in a while, it happens every time I use them. It is extremely dangerous when wipers suddenly stop in heavy rain or sleet, in highway traffic, because the driver instantly cannot see the road. This is a very serious problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507771February 17, 2023
VISIBILITY/WIPER
This seems to be a very common and reproducible issue that Ford Motor Company has yet to address. Here is an clip from a Bronco forum that I follow, and there are literally pages and pages of owners reporting the same issue. This happened to me last night during freezing rain. It was not just an inconvenience, but extremely dangerous! Doing 65-70 on the highway with medium/light rain and the wipers on my Bronco kept changing speed and slowing substantially over time. I had to constantly switch speeds, change the setting on the stalk just to keep them going at times. It was terrifying. @Ford this is legitimately worrying and I do not feel safe taking trips or driving with this. I have seen other threads with this issue but to experience it is a totally different feeling. Anyone else experience this or have had the issue fixed? It's any setting, the continuous, the rain detecting, any one and it slows super slow over maybe 3-5 minutes almost to a crawl. This truck has never been off road or beat on. It did this over an hour highway drive and about an hour around town on one trip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507758February 17, 2023
VISIBILITY/WIPER
The wipers will slow down to almost a complete stop after approximately 1 minute of operation no matter what setting they are on (constant or intermittent) no matter how much rain is on the windshield on my 2023 Ford Bronco. This issue requires the driver to constantly adjust the wiper switch to keep the wipers operating to keep the windshield clear. Ford has issued a SSM on this issue for 2021-2022 Models, but does not appear to be considering this a safety problem. Text of SSM: "2021-2022 Bronco vehicles are equipped with a smart windshield wiper motor, which has the capability of sensing load of the wiper blades coming across the windshield glass. As a result of this operational characteristic/design, the operation may not be what is expected in certain conditions. The vehicle is programmed with protection features to prevent damage to the wiper motor in case of overheating, operation with dry windshields, or obstructions to the wiper blade (snow, ice, etc.). In such conditions, the wiper motor will temporarily reduce its speed and/or reduce area of cleaning until the condition is no longer present."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507718February 16, 2023
POWER TRAIN
Within the first 500 miles on my brand new bronco, I noticed a strange burning smell after driving it one day. The next morning when I started it, I heard what I thought was a heat shield rattle, and as I continued to drive my bronco to work throughout the week the noise got worse. Last weekend my wife and I went on a 400 mile trip and the noise was so bad when we returned I scheduled an appointment with the dealership this week. They apparently opened up the transmission today and found metal shavings and a broken case piece so they determined that mine was not eligible to be rebuilt and are ordering a new transmission which will not be available until the end of March or into April. In the meantime the dealership has advised me to continue driving the vehicle as they do not have any rentals available at this time. I am a certified Automotive technician 15 plus years by trade for a different manufacturer, and I do not feel comfortable driving the vehicle with the transmission sounding the way it does. I plan on following up with the manager tomorrow to find out an alternative
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507709February 16, 2023
SERVICE BRAKES
BRAKE LIGHT CAME ON WHILE DRIVING. BRAKE PEDAL GOT HARD WHEN DEPRESSING. BRAKE PEDAL THEN WENT TO THE FLOOR. I WENT TO THE LOCAL FORD DEALER WHERE I PURCHASED THE VEHICLE. I WAS TOLD THAT THE BRAKE PART NEEDED WOULD NOT BE AVAILABLE FOR A COUPLE MONTHS AND WAS TOLD NOT TO DRIVE THE CAR. THE VEHICLE WAS DISABLED FROM 08/18/2022 TILL 11/11/2022, APPROXIMATELY 3 MONTHS. THE VEHICLE WAS FINALLY REPAIRED ON 11/11/2022 AND RELEASED BACK TO ME. AS OF THIS DATE 02/16/2022 FORD HAS DONE NOTHING TO COMPENSATE ME FOR 3 MONTHS OF LOST VEHICLE USAGE AND 3 MONTH WARRANTY EXTENSION. A SURROGATE WAS APPOINTED BY FORD AND SHE DID NOTHING TO GET ME ANY COMPENSATION FROM FORD OR EXTENDING MY WARRANTY. THE SURROGATE REFUSES TO ANSWER EMAILS OR PHONE CALLS FROM ME IN REGARD TO THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507615February 16, 2023
UNKNOWN OR OTHER, STRUCTURE:BODY:ROOF AND PILLARS
Soft top leaks when it rains. Contacted local Ford Dealership and they have advised a design flaw from Ford, that they cannnot fix. Contacted Ford Motor Co. to advise of problem. They claim they are unaware of such issue and no fix at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507586February 16, 2023
VISIBILITY/WIPER
The windshield wipers have some sort of system that will automatically slow or increase their speed from what I can tell but the system is not working as intended or if working right is downright unsafe. This morning I had heavy rain in my area and moved the setting to the highest and fastest it could go, after about 20-30 seconds it would automatically slow itself down to where it would only wipe every 3 seconds or so which during the heavy rain was not enough and I could not see. To "reset" the automatic system I would have to cycle the intensity modes on the wipers up and down every 30 seconds or so to keep my blades moving fast enough to repel the water off the windows. From reading other forum posts a lot of people are having this issue and FORD is blowing it off to customers who take them in for repair or to be looked at for this issue. This needs to fixed and mandated from you all to fix at this point before someone gets seriously injured from this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507501February 15, 2023
VISIBILITY/WIPER
While driving in a hard rain/snow mix in central Wisconsin on February 14th 2023, I had to set my wipers to high in order to maintain safe visual clarity of my surroundings. For unknown reasons, my wipers would progressively slow to a standstill. The only way to maintain wiper function was to keep one hand on the wiper control and manually turn it from one function to the next to wake the system up and make it work again. After about a minute of working, it would slow and stall again. This felt very dangerous and clearly WILL cause many accidents if left unaddressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507440February 15, 2023
VISIBILITY/WIPER
Windshield wipers slow down and then stop while in either high or low switch position regardless of amount of moisture on windshield. The only way to get the wipers to continue is to turn the wipers off and then on again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507384February 15, 2023
VISIBILITY/WIPER
When driving in light, moderate, and heavy rain, the wipers fail to operate properly causing a loss in visibility and significant risk of accident. Specifically, when the wipers are on the fast intermittent, slow constant on, or fast constant on, they operate as expected for 45-80 seconds after which the wipers begin to slow down and stop. The wipers must be physically turned off and back on the make them work again, only to have the issue continue to occur after another 45-80 seconds. While driving at freeway speeds in moderate rain, this issue has caused numerous dangerous situations where my visibility has been reduced significantly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507340February 15, 2023
SERVICE BRAKES
While driving!! My brake pedal felt rock hard , I HAD NO BRAKES !! The car kept cruising , luckily for us! Vermont is very rural and roads was wide open with no traffic, I had some time to keep stomping on the brakes till I was able to regain braking power, this could have killed us!! If I needed to slow down I would not have been!! I had a 3 year on in the back and my pregnant girlfriend in the passenger, I almost shit my pants when I realized the brake pedal was unresponsive! I had no service !! We had to drive the car with intermittent braking just so that I can’t get some sell service!! I contacted a fire dealer that was 40 minutes from my location to give them a heads up, I was advised to call ford customer relations, my case number is CAS-41297357-H8T7R8 They towed the bronco on Monday to bring it to that dealer while I’m here in Vermont for about a week , I have no vehicle, ford offered 40/day in reimbursement if I get a rental, unfortunately this isn’t 2013 where I can actually find a car rental for that price , cheapest was 90 per day. I posted this on Facebook and was so surprised that this has happened to other bronco owners !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507288February 14, 2023
VISIBILITY/WIPER
During heavy rain or snow fall I turn my wipers to full power mode, but the Ford Bronco will automatically sometimes slow down and stop completely the wipers during the middle of the storm. The first time this happened I almost crashed because I suddenly could not see out of my windshield because the wipers were too slow (or completely stopped). This is so dangerous and I was only driving 30mph. This now happens consistently, and I have to turn the wipers on/off to clear rain/snow off my windshield to allow me to drive. It is distracting to turn wipers on/off consistently while driving during heavy storms. This urgently needs an immediate recall/fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507245February 14, 2023
VISIBILITY/WIPER
As a concerned consumer, I was informed by the dealership that the new Bronco comes with "smart wipers" that automatically switch to a slow intermittent feature after running on constant Medium or High speed for around 45 seconds to a minute. However, during a heavy rain on the morning of 2/14/23, my wipers stopped on me, putting me in a dangerous situation where I almost ran off the road due to poor visibility. This is a major safety issue that needs to be addressed urgently. After researching, I discovered that this problem is widespread among Bronco owners and there are no warning lights to alert drivers of the issue. The dealership also failed to inform me of this problem when I purchased the vehicle just 5 days ago. As a loyal Ford customer, I am disappointed that this is the only Ford vehicle I have owned that has this issue. I strongly urge the company to recall and replace the "smart motor" wiper system with a standard motor to prevent further safety hazards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507100February 13, 2023
SERVICE BRAKES, PARKING BRAKE
During flat towing the EBB shuts down making the auxiliary brake ineffective, this a safety concern. Ford is aware of the situation, but has failed to address this safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506955February 13, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2023 Ford Bronco. The contact stated that while driving 70 MPH during rainy weather, the windshield wipers failed to operate as needed. The vehicle was taken to the dealer; however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506516February 9, 2023
VISIBILITY/WIPER
After 30-50 seconds of operation, the wiper speed reduces significantly, regardless of how much rain is falling on the windshield. This is particularly problematic during heavy rain fall. When the speed of the wipers is reduced or increased, then returned to the previous position, they maintain adequate speed for another 30-50 seconds before the speed is reduced once more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506429February 9, 2023
VISIBILITY/WIPER
When driving with the windshield wipers on low speed, after about 30 seconds the wipers will stop and then go into "intermit" mode. To correct you have to turn the wipers from hi to lo, and then the exact same problem occurs. I did take the vehicle to the dealer who inspected and told me this is normal due to the "smart wiper system" that they are equipped with. This is a highly unsafe condition since its very hard to see in heavy rain
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506428February 9, 2023
VISIBILITY:WINDSHIELD WIPER/WASHER
The contact owns a 2022 Ford Bronco. The contact stated that while driving at an undisclosed speed during rainy weather, the windshield wipers failed to operate as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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