Ford Bronco Complaints

938 consumer complaints on file.

#11610145August 22, 2024
BACK OVER PREVENTION
The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 23V165000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610089August 21, 2024
STEERING
Steering stopped working. Took it to a Ford dealership and they have identified the problem as a broken steering gear. Other 2022 Ford Broncos were recalled for a faulty steering gear, but my VIN was not included. Seems suspicious that the same part breaks for the same year and model. Additionally, the part is on back order at Ford, so there may be a high demand for these parts because other steering gears are failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610008August 21, 2024
FUEL/PROPULSION SYSTEM
While driving my family of 4 the week before last, our Bronco without warning began shaking and then lost all power / ability to accelerate. I was able to pull to the side of the road before the engine completely shut off. A warning light then showed indicating “manual restart required” for which I could not locate any information in the manual. This happened in 110 degree heat and with young kids in the car. There was no previous warning and the engine would not reengage. Vehicle had to be towed 100 miles to Ford dealership nearer to our home. Dealership diagnosis indicated the problem was the fuel pump which then was replaced, although they did not acknowledge that this was a “known” issue. We were fortunate this happened in an area where we were able to pull over outside of a direct traffic lane and did not happen 15 minutes later where we would have been traveling at high speed on a busy freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609638August 20, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The headlight/taillights control dial switches modes and settings when entering and existing vehicle, the dial for the auto lights it will change and turn off the lights so that while you drive at night the daytime driving lights come on but there will be no rear tail lights. Creating a very dangerous driving at night with no tail lights . I have not taken it in to the dealer as it is intermittent problem and hard to recreate on demand at the dealership. The only remedy is to check the settings dial several times while driving to confirm that the headlights settings have stayed to a lights on condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608922August 16, 2024
SUSPENSION
Shocks blew out on the highway with 47500 miles on it.vehicle was pushed sideways when hitting bumps
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608115August 12, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
The display screen freezes up disabling all functions.Including back up camera,A/C, and radio.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607458August 9, 2024
SERVICE BRAKES
Was driving on the highway, when the vehicle popped up the message and it caused either the emergency brake or the automatic collision detection brake to engage. It turned of when I applied gas. The brake issues remain, when I restarted the vehicle after 15 minutes of being off, no brake error was detected evening after pumping the brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607178August 8, 2024
ELECTRICAL SYSTEM, STEERING
2022 Ford Bronco Outer Banks "Steering Assist Fault Service Required" warning appears on instrument display panel intermittently. When the warning appears power steering does not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606019August 2, 2024
FUEL/PROPULSION SYSTEM
Vehicle stopped multiple times over the course of 2 weeks. 1 time it shut off while driving on a side road. I was able to restart and continue on. The last time it shut off in my driveway abs would not start again. Vehicle Ford dealership was recently towed to Ford dealership awaiting repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605797August 1, 2024
VISIBILITY/WIPER
While 400 miles from home on vacation, driving in rain, the windshield wipers quit working. As rain picked up from a sprinkle to a more steady rain, I increased the wiper speed. After adjusting a time or two to match the rain coming down, the wipers stopped in the up position. When I change the speeds on the wiper control nothing happens, and it also will not spray washer fluid for the front windshield. The rear wiper and fluid spray work as expected. I checked the fuse identified in the manual, and it looks good. I even swapped the fuse with the rear wiper fuse, and the front ones still do not work. The two dealerships in the area are not able to do much, so I'm facing a 6.5 hour drive home with rain in the forecast and no working windshield wipers on a 1.5 year old vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605248July 29, 2024
SUSPENSION
The contact owns a 2021 Ford Bronco. The contact stated while driving 60 MPH, the driver's side rear shock absorber became detached and struck the vehicle traveling behind. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the shock absorber had exploded causing the shock to detach from the vehicle. The vehicle was repaired, but the failure reoccurred within a year. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605244July 29, 2024
AIR BAGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
The main issue is the airbag light, it is available for inspection. Warning indicator on Ford app states safe to drive without a passenger. Dealer repaired a couple parts got better for a while but continued. Was told they had a wiring harness ordered, but canceled and told to call Ford about a buyback, dealt with Ford, Better Business Bureau about lemon law, but still have not giving me a price for the buyback even though they agreed to buy it back. The vehicle had been in an accident [XXX], it was repaired at the Ford dealer And completed 6/7, was dropped off to have a new aftermarket bumper and winch, lights installed. The first time airbag light came on was [XXX]. At first, I could turn the vehicle off and then back on, and the light would go away, did not get consistent enough to take to dealer till [XXX]. Warning light was on when I dropped it off, which was witnessed by the associate but off by the time it made it to repair bay. Back to ford on [XXX]. Did get a code to change an airbag indicator and sensor in the rear seat. Picked up after repairs February 16. No warning lights, next day the warning light was back on contacted Maria at Ford. Dropped off to Ford again on 2/26. Call the dealer not being done in a timely manner on 3/15. I was told to request a buyback on March 18. The vehicle status changed on 3/20 showing no alerts on my Ford pass app. They had a wiring harness ordered, but canceled. Picked up my vehicle on March 29. I asked if the vehicle failsafe that if it can’t tell if somebody’s in a seat while the airbag go off and got no reply. Wife is afraid to drive in the front seat on the airbag light is on. Light on continuously now Ford won’t give me a rental car to do more investigation because I get no code to tell him what part to change and I’ve not been given a buyback price. Intermittent Pre-collision / adaptive cruise control will stop working while driving on the highway be out for 11 minutes and then come back on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604880July 27, 2024
POWER TRAIN
3 separate times while driving on the on the interstate doing between 70-75 mph the vehicle completely lost power and an alert was displayed saying “Powertrain Malfunction”, the most recent incident was 07/26/24, before was 06/16/24 and 06/22/24. The vehicle speed dropped down to 35-40 and wouldn’t go any faster, and we had cars behind us, this created a major safety issue for me and my family. We had to pull over on the interstate, turn the car off and back on. We took it into the Ford service department, they said nothing was wrong with it and claimed they reset the computer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604442July 25, 2024
VISIBILITY/WIPER
Ford Bronco windshield washer reservoir will no longer hold fluids. Multiple attempts to refill lead to the reservoir being empty. This is problematic as the windshield CANNOT be cleaned while driving the vehicle. Finally got an appointment with a Ford dealer to be told that the washer reservoir needs to be replaced, that they know these crack and fail, and that I was 9 days out of warranty. Dealership also stated there was a long backlog to get a replacement washer reservoirs (3-4 weeks minimum). There is no way that the reservoir could have been damaged by us (the owner) - it is nestled between the exterior and interior of the front quarter panel and inaccessible unless the exterior quarter panel is removed. This appears to be a well-known issue with Bronco owners as many forums (easily found in internet searches) have numerous complaints and discussions about the leaking washer fluid reservoirs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602627July 16, 2024
STEERING
The contact owns a 2022 Ford Bronco. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as needed. The contact stated that the steering wheel locked seized and the vehicle became difficult to steer. The vehicle was taken to an independent mechanic where it was diagnosed with rack and pinion failure. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The contact was informed that parts to repair the vehicle were on back order. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 68,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602612July 16, 2024
AIR BAGS
I turned on the car and the airbag light was on. I took to a Ford dealership they said this was not under warranty. The sensor to the airbag is not working and will not go off if I'm actually in an accident. The sensor needs to be properly installed as this was an issue with many Ford Broncos years 2021-2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602482July 15, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Bronco lost power, crank no start, 24 miles from a maintained road. Left us stranded and required 5 Jeeps to recover vehicle to pavement before having it towed to dealer 172 miles away. Extremely dangerous situation to lose power descending a steep hill and leaving vehicle stranded miles off road in 100+ degree weather. Low Fuel pressure DTC captured, possible loss of fuel pump, several similar reports on [XXX] . Currently at dealership for diag and warranty work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594240June 13, 2024
SERVICE BRAKES
While on interstate 485 Charlotte NC, traveling with adaptive cruise control on at 73mph the brake light came in with a message to check brake system. I proceeded to apply the brake but was hard and unable to slow down. On my second attempt it worked then became normal. The bronco is at the dealer now for repair. And they found a faulty vacuum hose. Waiting for new hose to arrive at dealer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593944June 12, 2024
VISIBILITY
The contact owns a 2024 Ford Bronco. The contact stated while pulling out of the driveway, the contact noticed that the driver’s side passenger’s window fell from the vehicle. There was no warning light illuminated. The vehicle was taken to dealer where a diagnostic was undisclosed. The contact was informed that the window needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 365.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593575June 10, 2024
UNKNOWN OR OTHER
The rear tailgate latch malfunctioned. When the doors are locked using the key fob or auto door locks the tailgate pops open. When you get up to speeds over 11mph triggering the door auto-locks, the tailgate pops open and swings out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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