Ford Bronco Sport Complaints

1,315 consumer complaints on file.

#11619327October 11, 2024
SEAT BELTS
See Illustration Overly sensitive driver’s side shoulder restraint resulting in abnormal restraint and the inability to see around the "B" pillar during normal deceleration. When I’m slowing down (from position 3 to 2) with normal deceleration, I’m blocked by trees, buildings, and signs indicated by the hash. Therefore I don’t have visibility of the oncoming traffic until I’ve reached (position 1) @ about 25 mph. That’s about when the harness locks up -- give or take 5mph. If there’s oncoming traffic there’s no issue; once at a full stop the harness releases and I’m on my way. If there isn’t any traffic (thus, no reason to stop); I still have to stop because I’m restrained by now and the “B” pillar blocks any view of potential oncoming traffic. Unlike any other vehicle I've ever driven , I’m unable to lean forward to see around the pillar and make a safe decision to stop or continue into the intersection at (position 0). Imagine you’re following me and have reached (position 1), and you don’t see any traffic so you anticipate that I will keep going but I don’t, I have no choice but to come to a full and complete stop because I don’t know that there’s no traffic. This creates mayhem on the highway and appears that I’m brake checking (or otherwise intentionally irritating other drivers behind me for no reason. This results in road rage and I’m always the culprit since I’m not yielding as the intersection is designed. (this happens frequently at this intersection) If I think about it prior to reaching (position 3 [prior to any significant deceleration]) I will try to lean forward or take hands off the wheel to put slack in the harness so that I’m able to see around the “B” pillar even after the harness locks up. Not only is that not safe, but I’m forced to intentionally override the car’s safety systems increasing the chances of injury if I am in a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619272October 11, 2024
SERVICE BRAKES
When I back out of driveway or any parking space, the brakes make a loud moaning noise along with what is almost a grinding noise. It does not matter the time of day, the temperature, or humidity. The car makes the noise every time it is used. This has been an ongoing issue since owning the car in 2021, and it has been to the dealership on three occasions to have the issue looked at. The brakes and brake pads look good and nothing else is visibly wrong. This has been an ongoing issue since shortly after purchase in 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619269October 11, 2024
STEERING
When turning at low speeds like a drive-thru or in a parking lot, the vehicle makes a skipping or grabbing sound and pulls/lurches slightly until the wheels are straightened. Recommended fix was replacing a front differential ventilation hose, which is not covered by bumper-to-bumper or powertrain warranty, and not a guarantee to fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619051October 10, 2024
SEAT BELTS
The contact owns a 2023 Ford Bronco Sport. The contact stated that the seat belt mechanisms for the rear driver's side and rear passenger side seats had malfunctioned and did not properly retract to secure the [XXX] child inside the car seat. On one occasion while making a turn the child's head made contact with the rear passenger side door window causing a mild head injury. No medical treatment was required. The vehicle was taken to the local dealer where the failure was not able to be determined. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 3,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11618629October 8, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The alarm was going off when I opened the lift gate to put bags in. The alarm would not turn off so I opened driver’s door and stepped on brake and started the car. Alarm went off but car suddenly went into reverse and catapulted me out of the car. Driver four was open and I got pinned under the care while it continued to Move in reverse. The vehicle ran over my left lower leg both knees and R thigh. It kept moving about 35-40’ in reverse. My brother was there and he tried to stop the care but was also knocked down by driver four and his R foot was run over.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11618237October 5, 2024
POWER TRAIN
My transmission is slipping and the vehicle is sputtering at take off. There is a burning smell from the engine of my Bronco Sport. I have seen recall issues on other 2021 Ford Bronco Sports but my VIN is not included. It says that Ford issued for 2021-2024 Bronco Sport for transmission issues. Stating that the transmission park system may have been damaged during assembly. Dealer is saying I need new torque and valve body. Other Bronco Sport customers are also reporting the same issue on Bronco Forum. This vehicle is needed for transportation to and from work for my son.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617452October 1, 2024
ENGINE
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving 55 MPH, the engine started overheating. The vehicle was towed to a dealer where it was diagnosed that the water pump and the catalytic converter needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617247September 30, 2024
UNKNOWN OR OTHER
While waiting in the drop off line at school the Bronco suddenly shut off and would not restart. The dash lights, AC controls, radio, etc all shut off as if the entire electrical system shut down. The orange pull strap used to put the vehicle in neutral did not work as the electrical shutdown seemed to have locked up the brakes. Fortunately since it happened in a school zone traffic was slow moving and we did not have to worry about getting hit. Unfortunately, the vehicle was stuck in the middle of the road an unmovable until a tow truck came. After some quick research I've seen that this is a fairly common occurrence in the 2021 Bronco Sport. I used the Ford site to check the VIN but supposedly my vehicle was not affected by any recalls. Seems more than a coincidence that I have experienced exactly what others describe yet I'm unaffected by any recalls. I am now extremely concerned to have my wife and children in a car that could potentially shut off at any time and lock up the brakes. If this were to have happened on the highway who knows how many people may have been injured or killed. Prior to the incident there were no warnings, no warning notifications, nothing. Currently the vehicle is at the dealership who is charging a premium to diagnose the issue and replace the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617192September 30, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2022 Ford Bronco Sport. The contact stated while having the vehicle serviced at the dealer, the contact was informed that the engine was leaking coolant. The vehicle was diagnosed, and it was determined that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617096September 29, 2024
SUSPENSION, POWER TRAIN, ENGINE
Currently at 30,000 miles. Water pump goes out every 10k miles, rear differential went out, front control arm and strut went out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617061September 28, 2024
ENGINE, POWER TRAIN
I've had 3 water pumps replaced first one was right before 36,000 miles, 2 were after the bumper to bumper warranty. Had the rear drive unit replaced for grinding, that was at about 28k miles, torque converter was also replaced at about 35k miles, oil leak from my camshaft carrier gasket, thermostat housing split, battery replaced after a year. This vehicle has been nothing but issue after issue. Each time low coolant, no heat in the vehicle. No warning lamps, nothing to tell me it was low.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617059September 28, 2024
POWER TRAIN
My 2021 Bronco Sport has had its water pump replaced 3 times and today I discovered the one put on in July 2024 is failing again. Each time it starts to fail there are no warning lights for low coolant. If your not actually checking the coolant reservoir under to hood consumers have no idea the water pump is leaking and failing until it's possibly too late and your vehicle overheats possibly causing more issues. This is a known issue by Ford, but no recall has been issued nor have these faulty water pumps been redesigned or updated to resolve the issue. Unfortunately, you see no coolant drippings where you park due to the fabric skid plate that covered underneath absorbing the coolant as it leaks out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616420September 25, 2024
SERVICE BRAKES
The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was in reverse(R) and reversing at approximately 3 MPH, the brake pedal was depressed, and the rear brakes were making an abnormally loud screeching sound. The contact was able to stop the vehicle, but the noise was abnormally loud. The contact stated there was no warning light illuminated. The contact stated that the failure was constant. The contact had taken the vehicle to a local dealer, where the rear brakes were found to be operating normally. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 35,563.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616292September 24, 2024
AIR BAGS
Air bags failed to deploy when the car hit a tree. Issue has not be reproduced or confirmed by a dealer or independent service center. Vehicle has been inspected by claims adjuster only. There were no messages or symptoms of an issue prior to failure.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11616133September 24, 2024
POWER TRAIN
The contact's girlfriend owns a 2021 Ford Bronco Sport. The contact stated while the driver was driving at various speeds and making sharp turns, the rear end of the vehicle seized and made an abnormal popping sound. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear end of the vehicle needed to be replaced. The dealer charged a repair fee. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V011000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615874September 22, 2024
POWER TRAIN
While turning during slow turns, my rear differential makes a growling noise. The growl has gotten progressively louder. Another Bronco Sport owner had the same issue and traded their vehicle due to the inability and high cost of the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615833September 22, 2024
ENGINE, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Since the purchase of the Bronco Sport in 2021, I have intermittently taken it in for required service. However, there have been times when I have had to take it in for hearing noise coming from when I make turns, and it sounded like my break pads were making the sound of wear. A recent report did address the break pad concern, and they were replaced. Intuitively something told me to check my fluid levels and the engine air filter, along with the cabin air filter. They both needed replacing, which I did on my own. The mechanic who put on my break asked me questions about the Bronco, I explained to him that I was having issues with take off, and have had to take it in for recalls since make the purchase. He asked me to open the hood. What he found was oil leaking around was oil leaking around my turbo. I was shocked. Because it had not been long since it was serviced. I was told to not drive it too far because there were reports of some Broncos catching on fire. When I would take it in to Town AND Country Ford, where it was purchased, they would tell me that they could not find anything wrong repeatedly, supposedly one of the recalls was fixed. Yet, I still hear the noise when I make turns. Another Ford dealership around the corner from where I live and I decided to take it there to see if I could get different results. No help. They have changed my oil I hope. Then there is Bates Ford in Lebanon, Tennessee. I have taken it there for oil change and informed them of issues. This is the last dealership who inspected the Bronco. They did not tell me about the oil leak. I drive 10 miles to work weekly. 100 miles every other month to visit elderly relatives. So, I have not put too much wear and tear on the Bronco and do not drive it hard. Please, If you are able to help in this area, it is much appreciated. I have 54,000 miles on it
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11615564September 20, 2024
POWER TRAIN, ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2021 Ford Bronco Sport. The contact stated that after refueling the vehicle, the vehicle failed to start up, with the check engine warning light illuminated. The vehicle was taken to the dealer where the fuel injector was replaced under warranty. The contact then stated that while driving at various speeds, the vehicle jolted forward upon depression of the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer where the contact was informed that the transmission, catalytic converter, and water pump needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The vehicle had not been repaired. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615490September 19, 2024
UNKNOWN OR OTHER, SERVICE BRAKES, ELECTRICAL SYSTEM
The vehicle was traveling on a major highway when at a red light the car stopped and the auto start/stop engaged and the car turned off. After the car turned off I could not restart it. All power to the car was lost. No lights, radio, nothing. I attempted to put the car in neutral to move it off the highway, however the car is designed in a way it can not simply just be shifted into neutral. I grabbed the owners manual and read I needed to pull the manual park release cable located under the steering wheel. I pull the cable nothing. At this point I’ve called the local police department and they send out 2 officers. They attempt to shift the car into neutral as well, to no luck. I read the electronic parking break needs to be turned off but the car needs power to do this. My car has no power. A man comes with a jumper box and attempts to jump the car when it starts smoking. The battery has full voltage however it’s not transferring power to the car. I have to sit in the middle of a highway for 2 hours until a tow truck can tow my car. In those 2 hours I was at a significant risk of bodily and property damage and also risking harm to the other drivers on the road. Ford has no suggestion how to fix my specific problem. They’ve not taken into account a situation where there is no power to turn off the electronic parking break, to pull the cable and shift the car into neutral. The Ford service department had no idea how to replicate the situation to try and fix it. All I asked Ford for was a way to safely be able to remove my car from the middle of traffic the next time it happens. They have told me they can not help me. The Delaware city police department sent two officers who witnessed the event. Prior to the loss of power there was no warning. $1000 later I had a new starter put in and Ford did some recall work on it. However in my opinion the car is unsafe in the event power is lost again on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614786September 16, 2024
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was idling at a stop light with the automatic Start/Stop feature activated, the driver depressed the accelerator pedal and the vehicle instantly shut off. The vehicle was not able to be restarted and a tow truck was called to the scene. While examining the vehicle, the tow truck driver discovered that the battery in the engine compartment had exploded. The battery was replaced, and the vehicle was restarted and operated normally. The cause of the failure was not yet determined. The local dealer was contacted, and an appointment was scheduled. The manufacturer was not yet contacted. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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