Ford Bronco Sport Complaints

1,315 consumer complaints on file.

#11649466March 20, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco Sport. The contact stated that while her daughter was stopped at a traffic light and attempting to drive from the stop, the vehicle inadvertently lost motive power. The driver was unable to restart the vehicle until assistance arrived, after which the vehicle was able to be jump-started. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the battery. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System). The VIN was included, but parts were not yet available for the recall repair. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649320March 19, 2025
ELECTRICAL SYSTEM
Vehicle completely died in the middle of operation. All lights came on and then the vehicle completely shut off. Reverse camera comes on and stays on while driving forward from time to time. I have this on video as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649310March 19, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649308March 19, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while attempting to accelerate from a stop, the vehicle failed to accelerate while the accelerator pedal was depressed. An unknown message was displayed on the instrument panel. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 27,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649287March 19, 2025
ELECTRICAL SYSTEM
One day after trying to remote start the vehicle it didn’t remote start. It was found the vehicle was not in park. This triggered the wrench warning light. Upon investigation by the dealer it was found the PRNDL was not responding. The PRNDL should put the car in park if the driver doesn’t and this time that didn’t happen. Seems like safety issue like the death that happened on a Chrysler vehicle because the car was not in park. My car had 32,000 miles and was only 3.5 years old. Seems this is a common problem when you search it on line.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649238March 19, 2025
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the service warning light illuminated. The vehicle was able to restart. The contact also stated that while attempting to park the vehicle, the transmission unexpectedly downshifted with the transmission warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was towed to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 26,534. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648403March 14, 2025
POWER TRAIN
corporate policy complaint. However, a Riata tech did also contribute to the issue. My 23 Bronco sport was manufactured with a transmission problem. I called once, was told it was just the computer still learning. Then at 10,000 miles there was a recall that required bringing the car in, I asked them to check the transmission and they told me the recall computer issue was probably at fault, didn't check the transmission, said it should be fine now. (They had been hacked recently, But their poor cyber security is not my fault.) At 20,000 miles, I brought it in again for routine maintenance. They finally checked the transmission and saw it had major damage. They repaired it for free under warranty. However 20,000 miles of running with contaminated transmission fluid and damaged parts gave me huge concerns about undue wear to the other parts in the transmission and it's long term lifespan. I asked for a full transmission replacement and was told that corporate would never approve it. So I called their customer service department and the customer service department said that they will not extend warranties and that it was Riatas decision not to replace the transmission (from what I understand that was blatantly untrue, it's corporate policy). So now my options are lemon law it (but the car doesn't really qualify for that and they strung me along for 20k miles when lemon law only is valid to 24k miles), or sue ford (yeah like I have the time or energy or resources for that). They refused to escalate to anyone internal who can make decisions, refused to send me a written denial of escalation, refused to do anything but gaslight me (This is customer service, not Riata).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648391March 14, 2025
POWER TRAIN
Clutch A within the automatic transmission failed as well as the water pump casing had a crack in a known weakness at just under 79,000 miles. The water pump has a noticeable leak from a crack in the cast made. The dealership said this is not the first Bronco Sport with the issue and that it is fairly common since Ford has put out a TSB on the issue. The transmission has slipping from clutch A between first and second gear when accelerating under normal conditions. The technician noted it in there report and recommended a transmission replacement and an oil flush. The symptoms are a sudden shift to neutral with a run away engine rev or you can have hard shifting from first to second gear that can also result with a sudden loss of power until the clutch finally engages second gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648363March 14, 2025
ENGINE
Engine coolant light came on, dial was all the way on H. Water pump ended up having a leak. This is an ongoing issue with Bronco Sports 2021-2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648240March 13, 2025
UNKNOWN OR OTHER
Regarding the current recall for my 2021 Bronco Sport. How can Ford say this is still safe to drive if the battery can cut off at any given moment, leaving you stranded on a highway, or anywhere. I expect better from Ford. They should be letting those affected rent a car until the parts are available. This is a safety issue and extremely dangerous. This same thing happened with my third battery (yes, I am on my third battery in 3 1/2 years). I was left stranded, no hazards, no lights, no nothing, windows didn't work, door locks didn't work, it was dark out, and I was alone. My windows were down and I had valuables in the car so I couldn't leave the car. Very dangerous. Yes, I called for help, but it was scary and unsafe. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648210March 13, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648178March 13, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact called AAA, who was able to jumpstart the vehicle. The vehicle was taken to the local dealer, where it was diagnosed and determined that the battery needed to be replaced. The battery was replaced. The contact stated that on another occasion while exiting the vehicle, the contact became aware that the headlights failed to turn off. The batter failed for a second time. The vehicle was taken to the local dealer, where it was diagnosed and determined that the battery needed to be replaced. The battery was replaced. The contact stated that the failure persisted. The local dealer was not contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648157March 13, 2025
UNKNOWN OR OTHER
Car makes a grinding noise when backing up. When car was in for servoce back in June was told parts are in back order. No contact at all from dealer. Today car was in for servise - dealer is aware of the issue - they stated Ford has not issued. revall yet for this issue. This is the 4th issue with this vechile since I purchased it new in December of 2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648129March 13, 2025
FUEL/PROPULSION SYSTEM, ENGINE, SERVICE BRAKES
I was unaware of any previous recalls before I purchased my Bronco Sport used. There is an active recall that has no remedy for the battery. I am actively having issues with my fuel system. It was inspected more than once. Diagnostics returned zero issues 3 times and no warning lights. I insisted further inspection this time which revealed bad purge valve, charcoal canister full of fuel, coolant leak resulting in water pump replacement needed. No warning lights. No codes, active or stored. Due to the absence of codes, they will not replace my fuel injectors per customer satisfaction program 22N18. Was not ever informed that recalls 22S73, 22S21, and 21C31 were either inspected or completed on my vehicle as it was not ever disclosed to me and the Ford website only state "scheduled maintenance" was performed. I still cannot obtain documentation of those previous service records so that I may be informed on what could have led to the current issues I am having with this vehicle. I have 3 kids I drive around and do not feel safe putting them in it anymore due to official documents issued by Ford that state my car could either lose power in the middle of driving it, or catch on fire due to a cracked fuel injector.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648058March 13, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Ford Bronco. The contact stated that while driving at an undisclosed speed, the power-saving mode warning light illuminated. The contact had to get a jump start on the vehicle. In addition, the contact stated that the battery had been replaced twice however, the failure reoccurred. The contact stated that the vehicle had been taken to the dealer each time, however, the contact was informed that parts were not available to repair the vehicle. The contact had paid out of pocket for the battery replacement both times. The contact stated that the battery failed a third time and needed to be replaced since January 2025. In addition, the contact stated that the failure reoccurred every 10,000 miles. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 50,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647995March 12, 2025
POWER TRAIN
Fail water pump 2 times in last year and half.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647601March 11, 2025
POWER TRAIN
On 12/18/24 while driving the Bronco Sport, the transmission became very "herky-jerky" while driving on local roads. I was able to get to a safe space when the transmission gave out completely. The vehicle, which was ordered new and purchased in late October of 2021 had 64000 miles on it at the time of this incident. Once it was towed to the dealership they confirmed the transmission was in need of approximately $12K worth of repairs and that there was also a water pump issue that needed addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647599March 11, 2025
ENGINE
Vehicle was 2 weeks old at 100 miles engine light came on. Received notices that a engine misfire occurred and stated continued driving could further damage engine. Vehicle was towed to dealership where diagnosis said no fix currently available but can continue to drive?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647590March 11, 2025
ENGINE
Auto start / stop feature stopped working after recall 24S24. Took to dealership where battery was diagnosed at 57%. Had no indication battery was failing. Recall reprogram did not resolve issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647377March 10, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at 60 MPH, a loud booming noise was heard. There were no warning lights illuminated. The contact was passing the railroad tracks and saw glass flying from the top of the vehicle. After the contact arrived at the residence, duct tape was used to secure the sunroof glass to take the vehicle to the independent mechanic. The dealer was made aware of the failure and provided the contact a quote for the repair. The vehicle was then taken to an independent mechanic and the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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