Ford Bronco Sport Complaints

1,315 consumer complaints on file.

#11656493April 24, 2025
FORWARD COLLISION AVOIDANCE
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at various speeds, an alarm was intermittently activated associated with the Forward Collision Avoidance system while there were no other vehicles nor objects nearby. The engine warning light was illuminated. The vehicle was taken to a local dealer and was diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. In addition, the contact stated that the radar sensor system was replaced previously. Upon further investigation, the contact related to failure to NHTSA Campaign Number: 21V982000 (Forward Collision Avoidance); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656288April 23, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Ford Bronco. The contact stated while driving at an undisclosed speed, the "Low voltage fault detected" message was displayed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656253April 23, 2025
ELECTRICAL SYSTEM
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656091April 22, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while his daughter was driving 25 MPH, the vehicle failed to respond. There were no warning lights illuminated. The contact's daughter was attempting to slow down while coming to a corner and the vehicle suddenly stopped. The contact stated that the vehicle lost power and was unable to shift into gear. The vehicle was taken to a service center and the battery was replaced. The vehicle was then taken to a dealer but was not yet repaired. The contact was informed that parts were not yet available. The vehicle was not repaired. The failure mileage was approximately 45,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655865April 21, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving 40 MPH, the vehicle started to lose power. The contact came to a stop at a traffic light, and the vehicle failed to restart immediately. There were no warning lights illuminated. The contact then took the vehicle to the dealer and the vehicle was diagnosed with battery failure. The battery was replaced after being at the dealer for two days. On another occasion, while the vehicle was outside the residence, the vehicle was difficult to start. The vehicle was then taken to a dealer however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed. The battery was replaced a second time; however, the failure recurred intermittently. The vehicle lost power and was not able to move forward. The vehicle was not repaired. The failure mileage was approximately 8,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655804April 21, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Ford Bronco Sport. The contact stated that the was scheduled for service; however, the vehicle failed to start and was jumpstarted. The contact stated that several unknown warning lights were illuminated and the message “Powertrain Malfunction - Reduced Power Fault” was displayed. The contact received NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the failure persisted, and the vehicle failed to start. The vehicle remained at the residence and had not been driven since the failure. The manufacturer was not made aware of the issue. The failure mileage was 41,955. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655719April 20, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Purchased the Bronco Sport brand new in September 2021. Almost from the outset, the vehicle has been a nightmare. We just purchased our third battery. The vehicle died at an intersection and had to be towed to the dealership. They replaced the battery but it again failed. We have experienced numerous electrical issues with the vehicle as well as with the brakes and the power train. We have had the shift system fault notification come on several times. We took it in to the dealership who made some repairs and the notification went away for awhile. However, most recently, we were driving the vehicle down the interstate when it suddenly would not accelerate. We were very lucky to be able to maneuver the vehicle onto the shoulder. After a few minutes, the vehicle started and we were able to drive it home very slowly on side roads. We took the Bronco Sport to the dealership again and notified them of the multiple trips we had made there to fix this code issue. The dealership did a diagnostic and had a transmission specialist look at the car. The conclusion was that we needed a brand new transmission to the tune of $11K. Additionally, the dealership stated that we likely had rear differential issues as well - the subject of one of the many recalls on this lemon of a vehicle. We have not had the diagnostic performed as we are waiting on Ford to let us know if they will buy back the vehicle. Again, we purchased the car new and it has about 80K miles on it. There is no discernible reason for the transmission to fail on a car this new which has primarily been driven to and from work. A quick Google and social media search shows this is a pervasive problem with the 2021 Bronco Sport - many owners are experiencing electrical, power train and transmission issues. NHTSA needs to investigate this matter before someone is seriously injured or killed because of the failure of Ford in manufacturing the 2021 Bronco Sport.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655664April 20, 2025
POWER TRAIN, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was trying to park my vehicle and it started blinking and saying park is not available, vehicle is not in park. Place the park brake before exiting the vehicle. I was on a downward slope, so I found an area where it was flat and tried to restart my vehicle, but it was doing the same thing. I had to go to work, so I parked my car and placed the brake on. Later I went out on lunch and the car wouldn't start. I had to call a tow truck because Ford refused to come tow my 2022 Ford Bronco Sport or give me a loaner. The next day after Ford replaced my battery, they told me my car now had transmission issues that were not there before I had a dead battery. I know there is a recall on the 12v battery, but a remedy has not yet been issued and many customers are suffering. I asked about the recall or my warranty and I was basically laughed at because I have too many miles on my car. Why is a vehicle manufacturer able to continuly sell recalled vehicles and leave lives at stake for a recall that can end up killing someone?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655477April 18, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle accelerated independently. The contact stated that after depressing the brake pedal several times, the vehicle was able to come to a stop. The message "Brakes Applied - Acceleration Reduced" was displayed. The contact had experienced the failure approximately 10 times. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655451April 18, 2025
SEAT BELTS, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Ford has a battery that corrodes while driving and can shut off car. This is dangerous. On top of that, they had to extend warranty on drivers seat belt and fuel injector but will only allow those to be replaced once they break. My car is unsafe to drive. Imagine, car shuts off and seat belt breaks. This is dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655422April 18, 2025
LANE DEPARTURE: ASSIST
We have, since buying the vehicle new in 2022, experienced sporadic severe lane keeping assist OVER Correction or dangerously aggressive correction both when there is not an actual lane crossing and no correction is needed and when slightly drifting over lines on the outer right side of roadways. The severe jerking /over correction has caused the vehicle to go OFF of the shoulder of the road in many incidents OR to go into oncoming traffic lane. When we had the recall performed that was meant to reprogram the pcm we were told that "hopefully your issues with that will be resolved" . They were not and have continued for as long as we've had the vehicle. This phenomenon is not able to be reproduced under any specific circumstances nor does an error display when this happens, therefore cannot get diagnosed by dealer service Dept. This has not yet, but has come very close to causing accidents, one particularly frightening instance the vehicle was unnecessarily jerked off the side of a 2 lane road with a narrow shoulder that dropped off into forest. A similar incident the vehicle was unnecessarily and spontaneously jerked again to the shoulder of the road where I was almost thrown into a ditch next to a farm field. This could put drivers and passengers at risk of otherwise preventable accidents. These occurrences typically occur when roadways are not perfectly straight with bends or curves on the roadway OR in busy traffic at higher speeds ( such as city interstates)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655398April 18, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving approximately 60 MPH, the vehicle stalled. The contact was able to pull off the highway but was unable to restart the vehicle. The contact stated that no warning light was illuminated. The contact had the vehicle towed to a local dealer. The vehicle was not diagnosed and was not yet repaired. The contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System). The contact had received the recall notification however, the part to do the recall repair was not yet available. The manufacturer was not informed of the failure. The failure mileage was approximately 44,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655326April 17, 2025
UNKNOWN OR OTHER
The vehicle sometimes ran a little rough while idle at drive thru. Then week later the push start did not work... engine turned over but not start. After 6 times it finally started and ran good on way home. Later that week, kept having traffic lights in town turn red... constant slow so stop and go. Vehicle started sputtering and stalled out in the highway and died in middle of road and would not start. Had to let it sit several minutes and it finally started. We immediately turned around and went home. Made appointment at dealership. Tried to start vehicle to drop off for appointment but would not start. Had towed in. They claim fuel pump replacement required. Drove home and ran ok. Next day power inconsistent and runs rough at start and slow speed with one push start did not work. Reporting since my spouse is in a wheelchair and can not walk. This vehicle is only one we have that my spouse can get in due to disability and I am seriously concerned if vehicle stalls out on public highway again it is likely to result in an accident and he gets seriously hurt. Never had a vehicle I felt unsafe to have my family be in before and do not think it is safe for this vehicle be on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655322April 17, 2025
ELECTRICAL SYSTEM
To: National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) 1200 New Jersey Avenue SE Washington, DC 20590 Subject: Complaint Regarding Ford's Handling of Battery Recall (Recall 25S02 / 24S24) Dear NHTSA, I’m writing out of growing frustration and serious concern over how Ford is handling, or rather, not handling, the battery recall affecting my 2022 Ford Bronco Sport. My vehicle is part of the battery recall (25S02 and 24S24), which clearly states that affected batteries could swell, fail, or even lead to power loss. That’s exactly what’s happened to mine. The battery in my vehicle is swollen and defective, and now the car won’t start at all. It’s not just an inconvenience, it’s a safety issue. I’ve called several local Ford dealerships trying to get the battery replaced, but none of them have helped me. I’ve also reached out to Ford’s customer service line multiple times, and I’ve been given the runaround every time, told to call a dealer, told it’s not covered, or simply dismissed. Plus, they told me that I should contact the NHTSA to lodge a formal complaint. It’s incredibly frustrating to be stuck like this when there’s an active recall for this exact issue. The battery is visibly swollen, and I’m worried this could become dangerous if it continues to degrade. At this point, I feel like Ford is ignoring its responsibility to fix a known safety defect, and I’m left without a working vehicle, and no clear path forward. Please look into this. I don’t believe I’m the only one experiencing this issue, and the fact that Ford is refusing to replace a clearly defective part under an open recall is unacceptable. Vehicle VIN: [XXX] Phone: [XXX] Email: [XXX] Thank you for your attention. Sincerely, [XXX] Sanford, NC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655273April 17, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
The collision warning alert goes of sporadically at the most random times when there is actually no threat at all around the vehicle. This will cause (as it is intended to do) the driver to reactively fully apply the break quickly, which could cause injury such as whiplash in an unnecessary event or worst case a rear end collision.This has happened when driving down straight roads with no other vehicles. This has happened when going around bends in the road. This has also happened when driving next to things like corn fields, through forestry areas, next to road signs, etc. No error message occurs or anything and this does not seem to have a specific environment for reproduction. Simply just happens randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655264April 17, 2025
UNKNOWN OR OTHER, ENGINE, POWER TRAIN
On April 8th 2025 our vehicle went into "limp mode" for the third time in 6 months. The previous incidents were part of an active recall and we're repaired by a does dealership. This time it is supposedly the failure of a fuel pump sensor causing the issue (per ford service diagnosis) which they say is NOT covered by fords recall nor is it covered under any warranty and must be paid for out of pocket. This repeat occurrence has caused our vehicle to stall in traffic not just when at stops but also just when turning or pulling onto streets or highway. This has happened while crossing busy streets putting the lives of our family at RISK MULTIPLE times. Ford refuses to pay for rental vehicles while our vehicle has been in repair for this issue and also while the vehicle is in an unsafe condition to drive. This also causes undo hardship for our family as we are not able to pay for a rental vehicle for extended amounts of time while our vehicle is in an unsafe state. I am highly concerned that Ford is trying to "wash their hands" of this vehicle and avoid true remedy the overwhelming evidence of problems of these vehicles. I have included the previous invoices for the recall repairs that caused this. I have not yet received the invoice for the repair being done currently as of 4/17/2025 .There are additional safety issues we've encountered with the "safety features" of the vehicle that i will be submitting separately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655123April 16, 2025
VISIBILITY/WIPER
The windshield on this vehicle is faulty. On online forms, others have commented on the same thing I am experiencing: the integrity of this windshield is so weak that within a couple months (sometimes just a few days) of having the vehicle, you can get multiple chips or cracks. On my last chip, I was driving on a Michigan highway at least 30 yards from other vehicles when something chipped my windshield. I've had the windshield chip while going 65mph on the high way, and also while my vehicle was at a standstill at a red light and the car in front of me pulled away quickly, kicking up debris. People often comment that they cannot afford to constantly keep up with the unending number of repairs needed to fix the windshield. As a result, they're driving with reduced visibility which impacts all drivers on the road. ADAS is built into the windshield- if cracks/chips occur in this area, the ADAS can become compromised. The windshield also contributes to the strength of the vehicle in rollovers- lack of stuctural integrtiy due to cracks/chips impacts that. Being an SUV that sits higher, the Bronco Sport is more prone to rollovers that lower sitting vehicles. Because the cost of replacing the windshield through Ford is so high (over $1000) many opt not to replace it or use a non OEM, aftermarket windshield which might not work as well with safety systems. This issue has been inspected by a Safelite auto glass technician - he remarked that this is extremely common with the Bronco Sport, this vehicle is one of the most common models he repairs. This component is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655079April 16, 2025
UNKNOWN OR OTHER
While driving on the freeway, my Ford's sunroof spontaneously shattered. There were no vehicles in front of me, I live in San Diego County and the weather was in the mid-60's and I did not have my air on. It sounded like an explosion or gunshot. I immediately pulled off on to the shoulder and saw the shattered sunroof, and since I was about to exit to my house, I continued home and called the California Highway Patrol to report a potential gunshot to my vehicle. However, when the office arrived, he believed it was an implosion from the inside of the vehicle outward. This did appear to be the correct assessment as there was no glass inside the vehicle (I had seen glass fragments falling around the outside of my vehicle and in front of my windshield at the time of the explosive sound). Also, the glass was bent out towards the top of the vehicle consistent with an inside to outside breakage. I took it to my local Ford dealership and Ford has accepted responsibility for the defect and will replace my damaged sunroof at their cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655021April 16, 2025
ENGINE
The water pump has been replaced twice already and the water pump needs to be replaced again at 105,000 miles. This will be the fourth water pump this vehicle has. The originally came with, two replacements, and now the one that it needs because it is leaking like the previous three. The turbo charger failed and was burning oil. That was replaced. A month later it is back at the dealership being replaced again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654952April 16, 2025
POWER TRAIN
The contact owns a 2024 Ford Bronco Sport. The contact stated that while driving 75 MPH, the vehicle started to lose power. The WRENCH symbol warning light was illuminated with a message of a failure with the power train displayed. The vehicle was taken to a dealer however, the dealer was unable to determine the cause of the failure. The dealer replaced the knock sensors, and a software update was performed. The vehicle was repaired; however, the failure persisted while driving for long distances. On another occasion, while driving from State to State, the wrench symbol warning light illuminated with the power train failure message displayed. The contact also received a notification on his cellphone. The vehicle was repaired by another dealer; however, the contact and the dealer expected that the failure could recur. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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