Dodge Ram Complaints

27,062 consumer complaints on file.

#10715357May 8, 2015
POWER TRAIN
WHILE TRAVELING ON US 290 WEST TOWARD AUSTIN, TX, MY REAR AXLE LOCKED WITHOUT WARNING. THERE WAS NO INDICATION OF ANY ISSUE PRIOR TO THE LOCK. NO SOUND OR VIBRATION OCCURRED PRIOR TO THE INCIDENT. THE REAR WHEELS LOCKED AND THE DRIVE SHAFT DROPPED. I WAS ABLE TO CONTROL THE TRUCK AND SLIDE ONTO THE SHOULDER. THE ONLY REASON THAT I WAS AT SUCH A LOW SPEED WAS THAT I WAS ABOUT TO PULL OVER. HAD THIS OCCURRED 5 MINUTES PRIOR OR AFTER I RESUMED TRAVEL, I WOULD HAVE BEEN AT 75 MPH AS THAT IS THE SPEED LIMIT ON THAT PARTICULAR STRETCH OF ROADWAY. THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT HAD IT HAPPENED IN CITY TRAFFIC OR AT A HIGHER SPEED. THE VEHICLE IS NOT REPAIRED. YOUR AGENCY MAY EXAMINE IT TO ASSIST IN YOUR ONGOING INVESTIGATION: PE14019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715425May 8, 2015
AIR BAGS
I HAVE CALLED MY LOCAL DODGE DEALER (ALL AMERICAN DODGE MIDLAND ,TX) 3 TIMES CONCERNING A SAFETY NOTICE FOR PASSENGER AIRBAG INFLATOR HOUSING( 2/24/15, 3/31/15, 4/27/15). I HAVE NOT RECEIVED A RETURN CALL OR ANY RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716889May 7, 2015
STEERING
WHILE TRAVELING SOUTH ON HIGHWAY 31 IN GALLATIN, TENNESSEE AT APPROXIMATELY 10 MILES PER HOUR, THE RIGHT STEERING ARM BROKE RENDERING MY TRUCK UNCONTROLLABLE. THIS WAS AFTER HAVING RECEIVED TWO RECALL NOTICES ON THE STEERING ARM AND TAKING IT TO THE DEALERSHIP TWICE AND EACH TIME BEING TOLD THAT THOSE ARMS WERE NOT ON THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715085May 7, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715099May 7, 2015
ELECTRICAL SYSTEM, POWER TRAIN
ON JULY 8, 2012, THE MOTHER CARRIED HER 2 YEAR-OLD DAUGHTER TO HER HUSBAND'S PARKED 2002 DODGE RAM 1500 PICKUP EQUIPPED WITH A MANUAL TRANSMISSION. THE MOTHER OPENED THE PASSENGER DOOR, INSERTED THE IGNITION KEY INTO THE IGNITION SWITCH, TURNED THE KEY AS THE MOTHER WAS TRYING TO ACTIVATE THE AIR CONDITIONER AND COOL THE VEHICLE DOWN BEFORE HER HUSBAND CAME OUT TO DRIVE THEM HOME FROM CHURCH.THE VEHICLE WAS IN 1ST GEAR AND LURCHED FORWARD WHEN THE KEY WAS TURNED.THE SPEED OF 2 MPH AT TIME OF INCIDENT IS AN APPROXIMATION ONLY. THE MOTHER WAS STRUCK BY THE MOVING VEHICLE WHICH KNOCKED HER CHILD FROM HER ARMS TO THE PAVEMENT. THE CHILD SUFFERED SEVERE HEAD TRAUMA AND WAS REMOVED TO THE HOSPITAL BY AMBULANCE. THE CHILD LATER DIED IN THE EMERGENCY ROOM. THE ACCIDENTAL DEATH WAS CAUSED BY FAILURE OF THE CLUTCH IGNITION INTERLOCK SAFETY SWITCH, COMPRESSION SPRING, AND ATTENDANT PARTS. THIS IS THE SAME DEFECT INVOLVED IN RECALL NO.14V795000 AND IS AT LEAST THE SECOND DEATH CAUSED BY THIS SAME DEFECT. THE ONLY DIFFERENCE IS THAT RECALL NO. 14V795000 COVERS VEHICLES BACK TO ONLY 2004, AND THIS VEHICLE IS A 2002 MODEL YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#10715117May 7, 2015
VEHICLE SPEED CONTROL
THAT MORNING I WAS DRIVING TO WORK HEADING EAST ON STATE ROAD 56. I WAS PASSING ANOTHER VEHICLE WHEN THE ACCELERATOR STUCK TO THE FLOOR. I WAS EXCEEDING 100 MPH AND COULD NOT SLOW DOWN. I HAD BOTH FEET ON THE BRAKE PEDAL BUT THAT DIDN'T HELP. THE BRAKES WERE SMOKING HOT!!. THANK GOD THERE WASN'T A SCHOOL BUS PICKING UP CHILDREN AT THAT TIME. I FINALLY DECIDED TO TURN THE IGNITION SWITCH OFF. I THOUGHT MAYBE THE STEERING WHEEL WOULD LOCKUP; BUT IT WORKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715138May 7, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/18/15*CN UPDATED 10/16/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715148May 7, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. WHILE DRIVING 20 MPH,THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE PINION NUT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715171May 7, 2015
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE BOLTS ON THE EXHAUST MANIFOLD FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715203May 7, 2015
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE STARTED TO MAKE A GRINDING NOISE. THE DEALER ADVISED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE UNDER A MANUFACTURER RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. ...UPDATED 08-06/15 *BF THE CONSUMER STATED CHRYSLER WAS WILLING TO BUY THE VEHICLE BACK. UPDATED 08/13/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715213May 7, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06-02-15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715234May 7, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN). HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT EXPERIENCED A FAILURE RELATED TO THE RECALL, BUT THE DETAILS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714802May 6, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY PARKING AND TAIL LIGHTS STOPPED WORKING. , FOUND OUT THIS IS DUE TO THE DESIGN FLAW OF THE ENGINE FUSE BOX AS THE CONNECTORS ARE EXPOSED TO THE WEATHER ELEMENTS , THUS SHORTED OUT THE CIRCUIT BOARD THAT SENDS THE A NEGATIVE SIGNAL TO THE PARK LAMP RELAY AT 86 ,. THE COST OF THE REPAIR IS 500.00. DODGE IS FULLY AWARE OF THIS ISSUE AS THE REPLACEMENT NOW COMES WITH A SPLASH GUARD PLATE TO HELP PROTECT THE CONNECTORS. IF YOU GOOGLE 2004 DODGE RAM PARKING LIGHT ISSUE , YOU WILL SEE THAT A LOT OF US HAVE THIS VERY SAME PROBLEM, THEY SHOULD HONOR THIS RECALL AS IT CAN BE VERY DANGEROUS TO DRIVE AT NIGHT WITH OUT THE TAILLIGHTS,. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679160May 6, 2015
STEERING, POWER TRAIN
2003 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO VEHICLE SHAKES UNCONTROLLABLY WHILE DRIVING AND STEERING LEAKAGE RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER THE STEERING BOX AND TRANSMISSION PAN WERE LEAKING. THE CONSUMER EXPERIENCED THE VEHICLE SHAKING FOR A SECOND TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714860May 6, 2015
AIR BAGS
I AM IN RECEIPT OF TWO RECALLS, P80 & P81. I HAVE BEEN WAITING SINCE FEBRUARY FOR RESOLUTION. THE RECALL NOTICE STATES "IF YOUR DEALER FAILS TO REMEDY WITHIN A REASONABLE TIME". WHO DEFINES "REASONABLE"? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714864May 6, 2015
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE HVAC SYSTEM IN THE TRUCK FAILED. AIR WILL NOT FLOW THROUGH THE DASH FACE VENTS OR DEFROST VENTS. BROUGHT TO DEALER FOR REPAIR. DEALER SAID THAT ONE OR TWO "MODE DOOR ACTUATORS NEED TO BE REPLACED" THEY SAID THE DASH BOARD NEEDED TO BE REMOVED AND IT COULD COST SEVERAL THOUSAND DOLLARS. UPON RESEARCHING THE PROBLEM I FOUND THERE WAS A RECALL ISSUED FOR THE MODE DOOR ACTUATORS AND TO REPROGRAM THE CONTROL HEAD SOFTWARE (K17). MY TRUCK HAD THE SOFTWARE UPDATE IN 2012. THE DEALER REFUSED TO REPLACE THE MODE DOOR ACTUATORS UNDER RECALL BECAUSE THEY SAID THE SOFTWARE UPDATE WAS PERFORMED. I CALLED CHRYSLER CUSTOMER SERVICE AND ASKED ABOUT THE K17 RECALL. THEY SAID THEY WILL NOT COVER THE REPAIR BECAUSE I REFUSED FURTHER DIAGNOSTICS. THE ONLY OTHER DIAGNOSTICS THE DEALER SAID NEEDED TO BE DONE WAS TO REMOVE THE DASHBOARD TO SEE IF IT WAS ONE OR TWO BAD ACTUATORS AND THE COST IN LABOR TO REMOVE THE DASH WOULD BE SEVERAL THOUSAND DOLLARS. THEY KNOW WHAT THE PROBLEM IS THEY JUST DON'T KNOW HOW MANY ACTUATORS ARE DEFECTIVE. THE COST OF THE PARTS IS MINIMAL BUT THE LABOR IS NOT. I FEEL THAT DODGE/CHRYSLER SHOULD MAKE GOOD ON THE RECALL REPAIR AS IT IS A HAZARD NOT BEING ABLE TO CLEAR FROST FROM THE WINDSHIELD DUE TO THE DEFECTIVE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714907May 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 DODGE RAM 1500. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V817000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT A REMEDY WAS NOT YET DETERMINED FOR THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714910May 6, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE JERKED BEFORE ACCELERATING. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714954May 6, 2015
STEERING
TL* THE CONTACT OWNS A 2006 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 70 MPH, A POPPING NOISE WAS HEARD UNDER THE VEHICLE. THE VEHICLE DRIFTED TO THE RIGHT BEFORE SUDDENLY VEERING TO THE LEFT. THE CONTACT WAS ABLE TO STOP THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE PASSENGER SIDE TIE ROD FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 8/6/15*CN UPDATED 8/10/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714959May 6, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
LOADED AT 18000 LBS GVW WHILE TOWING A TANDEM AXLE TRAILER THE VEHICLE DIED. UPON LOSING ALL ELECTRICAL POWER THE ENGINE DIED CAUSING THE LOSS OF POWER ASSISTED BRAKES AND POWER ASSISTED STEERING. FORTUNATELY THE SPEED OF THE VEHICLE WAS AROUND 5 MPH. I'M 6 FOOT TALL AND OVER 200 LBS AND I WAS UNABLE TO STEER THE VEHICLE TO THE SIDE OF THE PARKING AREA. UPON LEAVING THE VEHICLE I IMMEDIATELY SMELLED ELECTRONICS BURNING. I OPENED THE HOOD AND IMMEDIATELY DISCONNECTED THE POSITIVE POST OF THE TOTALLY INTEGRATED POWER MODULE (TIPM). I THEN REMOVED THE TIPM TO FIND A HOLE BURNT THROUGH THE SIDE AND THE CIRCUIT BOARD COVERED WITH BLACK SOOT. I HAD THE VEHICLE AND TRAILER TOWED TO CORBIN KY WHERE THERE WERE NO DODGE DEALERS WILLING TO WORK ON A VEHICLE OF THIS SIZE. NOR WOULD THEY STORE THE TRAILER FOR ME WHILE CONDUCTING THE REPAIR. I CHOOSE TO HAVE THE VEHICLE AND TRAILER TOWED OVER 600 MILES TO MY HOME IN MICHIGAN. I CALLED MY LOCAL DEALER WHOM TOOK THE VIN NUMBER TO ORDER AN NEW ONE. AFTER OVER 2 WEEKS WAITING ON THE TIPM (WHICH TURNED OUT TO BE REMANUFACTURED) THE TRUCK IS STILL NOT OPERABLE. IF I HAD BEEN TRAVELING AT INTERSTATE SPEEDS WITH A LOADED VEHICLE I LIKELY WOULD NOT HAVE SURVIVED THIS INCIDENT. PRIOR TO THIS HAPPENING I HAD MANY ISSUES WITH THE LIGHTING ON THE TRUCK. THE LOW BEAM ON THE PASSENGER SIDE WOULD BE INOPERABLE WHILE THE DRIVERS HIGH BEAM IS THE ONLY ONE THAT WOULD WORK. ALSO, THE TAILLIGHTS WOULD STOP WORKING ON ONE SIDE AND THE TURN SIGNALS WOULD FLASH QUICKLY. NOT SEEING THIS AS A HUGE SAFETY ISSUE I SIMPLY TOOK IT THE DEALER TO REFLASH THE TIPM. AFTER GETTING IT BACK WITH HALF THE LIGHTS INOPERABLE, THE AC DIDN'T WORK ANYMORE. NOW THE VEHICLE IS WORTHLESS AND ALL SENSE OF SECURITY AND SAFETY IS GONE. I CAN NO LONGER CONFIDENTLY TAKE MY FAMILY ANYWHERE IN THIS VEHICLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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