Dodge Journey Complaints

5,556 consumer complaints on file.

#11349633August 16, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
WHEN DRIVING, AT ANY SPEED OR UPON ACCELERATION, THE ENGINE SUDDENLY LOSES POWER AND GOES TO 1500RPM(APPROX.) WITH A TRACTION CONTROL LIGHT AND BATTERY CHARGING LIGHT ( CAR SWERVING LIGHT AND RED LIGHTNING BOLT LIGHT) ILLUMINATED. AT HIGHWAY SPEEDS THIS IS VERY HAZARDOUS, ON THE STREET ITS VERY FRUSTRATING. WHEN VEHICLE IS BROUGHT TO A STOP AND COMPLETELY SHUTDOWN, THEREBY RESETTING THE ECM, THE VEHICLE STARTS NORMALLY AND DRIVES NORMALLY( SOMETIMES!) ON OTHER OCCASIONS AFTER BEING PUT INTO GEAR AND PROCEEDING THE SAME THING OCCURS AND ENGINE WILL NOT REV OVER 1500-1800 RPMS AND SO LONG AS YOU ARE NOT GOING UP A HILL WILL SHIFT NORMALLY TO GET TO ABOUT 40 MPH TOPS, ON A HILL HOWEVER SPEED WILL DROP TO ABOUT 15-20 DEPENDING ON THE HILL I GUESS. THIS HAPPENED ON 8-15-20 AND CAR RESET AND DROVE NORMALLY AFTER THAT WITH NO ISSUES BUT THE FOLLOWING MORNING AS I LEFT HOME FOR WORK IT OCCURRED 2 BLOCKS AWAY FROM HOME AND AFTER RESETTING CAR VIA SHUTTING IT DOWN SEVERAL TIMES THE ISSUE WOULD NOT "SELF CURE". HOPEFULLY, AS THIS IS SUNDAY AT 5 AM WHEN THE MECHANIC TROUBLESHOOTS IT DISPLAYS THE SAME BEHAVIOR AND I WILL UPDATE THIS POST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349709August 16, 2020
UNKNOWN OR OTHER
HORN INADVERTENTLY GOING OFF WHILE DRIVING AND STATIONARY, HAD TO PULL THE FUSES. APPARENTLY, THIS IS A COMMON ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349188August 14, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, VEHICLE FAILED TO ACCELERATE. THE SPEED DECREASED TO 10 MPH AND VEHICLE WENT INTO LIMP MODE. THE ELECTRONIC THROTTLE WARNING INDICATOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE SHE WAS INFORMED THAT THE THROTTLE AND WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO CONTACT'S RESIDENCE. THE CONTACT CALLED CHERRY HILL DODGE CHRYSLER JEEP RAM (1708 W, NJ-70, CHERRY HILL, NJ 08002, (856) 471-1058) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO THE FAILURE STATED IN NHTSA CAMPAIGN NUMBER: 08V247000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349199August 14, 2020
VEHICLE SPEED CONTROL
I WAS HEADING TO THE WORK AND THE SPEED LIMIT IS 55 BUT THE SPEED MOTOR WAS SAYING I WAS GOING 103 MILES SO I PULLED OVER TURNED THE CAR OFF AND WAITRESS 5 MINUTES AND THEN IT STOPPED BUT WHEN I GOT OFF IT DID THE SAME THANG AGAIN AND THAT WAS A MONTH AGO AND IT STILL DOES IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349283August 14, 2020
AIR BAGS, ELECTRICAL SYSTEM
THE HORN KEEPS GOING OFF ON ITS OWN AND I'VE TAKEN IT TO THE DEALERSHIP MANY TIMES AND THEY STILL HAVEN'T FIXED IT AND I'VE DONE RESEARCH AND IT ALSO HAS SOMETHING TO DO WITH THE AIRBAG DETERIORATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349045August 13, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY WHOLE STEERING COLUMN IS CAUSING PROBLEMS FROM AIRBAGS, MY WIPERS NOT WORKING NOW, SPEED-CONTROL WONT WORK., TRACTION CONTROL . CAUSING MY CAR TO SWERVE OUT OF CONTROL AND CAUSING MY CAR TO ALMOST ROLLOVER AS IT WENT INTO ONCOMING TRAFFIC, I KEEP HAVING TO CHANGE MY TIRES INCLUDING THE BACK TIRES THE MOST.THE CAR WAS IN MOTION WHEN THIS HAPPENED.THE LIGHT IS ON THE DASH, BUT NO ONE WILL FIX IT, I HAVE A SON WHO IS 14 YEARS OLD I BOUGHT THE CAR BECAUSE I THOUGHT IT WOULD BE DEPENDABLE. MY SON HAS TO HAVE A LIVE AND KIDNEY TRANSPLANT. THE CAR IS STILL UNDER 100,000 ,MILES. SO YOU CAN IMAGINE WHEN I FOUND ALL THIS OUT. THEY SAID OR THE DEALER SAID THAT THE CAR DOES HAVE RECALLS BUT WONT FIX THEM, I WAS TOLD THAT THERE IS A WIRING HARNESS PROBLEM. PLEASE HELP, THANK YOU ,[XXX] PS: THERE ARE STILL OTHER ISSUES NOT LISTED ABOVE. THE CAR IS LEAKING OIL AROUND THE OIL PAN. I AM SHOCKED AS I HAVE ALWAYS BEEN A DODGE LOVER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349128August 13, 2020
SEATS
DRIVER SIDE ACTIVE HEAD RESTRAINT DEPLOYED WHILE STOPPED AT STOPLIGHT. FORTUNATELY WAS SITTING FORWARD ENOUGH IT DID NOT HURT MY WIFE. FROM CLOSER INSPECTION IT APPEARS PLASTIC GAVE OUT ALLOWING ACTIVE HEAD RESTRAINT TO DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348771August 12, 2020
ELECTRICAL SYSTEM
THE HORN ON OUR 2010 DODGE JOURNEY JUST STARTED GOING OFF ALL BY ITSELF WHILE MY WIFE WAS STOPPED AT A LIGHT.THE DRIVER IN FRONT OF HER PROCEEDED TO GET OUT OF THEIR VEHICLE AND POINT THEIR FINGER AND USE SOME FOUL LANGUAGE TOWARDS MY WIFE.TO US THIS IS A HUGE SAFETY ISSUE AND UPON DOING SOME RESEARCH OUR CAR IS NOT THE ONLY ONE THAT THIS HAS HAPPENED TO.WE CONTACTED FCA AND THEIR ANSWER WAS IT'S OUT OF WARRANTY.REALLY MY WIFE COULD OF BEEN INJURED OR EVEN SHOT AT.PLEASE HELP US GET THIS RESOLVED BEFORE IT'S TOO LATE AND SOMEONE GETS HURT OR EVEN KILLED.RIGHT NOW WE HAVE TO DRIVE AROUND IN THIS CAR WITHOUT A HORN BECAUSE I HAD TO TAKE THE FUSES OUT AND IF THAT ISN'T A SAFETY ISSUE I DON'T KNOW WHAT IS.THIS IS GOING TO BE ABOUT A $500.00 FIX WHICH WE DO NOT HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348840August 12, 2020
SEATS
WENT TO GET INTO MY JOURNEY AND NOTICED THE PASSENGER HEADREST HAD BEEN DEPLOYED. THE VEHICLE WAS UNOCCUPIED AND SITTING IN MY GARAGE. THE VEHICLE HAD NO REASON FOR IT TO DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348897August 12, 2020
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT UPON ENTERING HIS VEHICLE, THE PASSENGER'S SIDE HEAD REST DEPLOYED WITHOUT WARNING. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348599August 11, 2020
SEATS
THE ACTIVE HEADREST RESTRAINT DEPLOYED FOR NO APPARENT REASON WHILE DRIVING STRAIGHT ON A CITY ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348664August 11, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING 5 TO 10 MPH, THE VEHICLE STALLED WHEN APPROACHING A SPEED DUMP. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT ALSO MENTIONED THAT ON A DIFFERENT OCCASION, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO LOCAL DEALER BILL SNETHKAMP CHRYSLER DODGE JEEP RAM LOCATED AT 16400 WOODWARD AVE, HIGHLAND PARK, MI 48203, WHERE IT WAS DIAGNOSED THAT THE IGNITION KEY NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348429August 10, 2020
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THE CAR SHUT OFF ANYWHERE AND ALL THE TIME HAS ALMOST BEEN KILLED BECAUSE OF THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344277August 10, 2020
SERVICE BRAKES, ENGINE, POWER TRAIN
IM PAYING FOR SECOND OWBERSHIP PUT 1300.00 CASH DOWN PAYING MONTHLY CAR NOTE OF 313.00 SINGLE PARENT OF 4 CHILDREN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343635August 6, 2020
SERVICE BRAKES
TRACTION CONTROL WARNING LIGHT, ABS WARNING LIGHT, SERVICE AWD MESSAGE CAME ON WHILE DRIVING 45MPH. A GRINDING/GROWLING NOISE WAS PRESENT WHEN SLOWING AND COMING TO A STOP FOR A SIGNAL LIGHT. ALL THREE WARNING LIGHTS REMAINDER ON WHILE DRIVING, WITH GRINDING/GROWLING NOISE CONTINUED UPON BREAKING TILL I REACHED MY DESTINATION. I DROVE 32 MILES FROM HOME TO WORK. I WAS DRIVING ON COUNTRY AND CITY STREETS, A CLEAR DAY WITH DRY STREETS.06 AUG 2020 THE VEHICLE HAD BEEN TAKE TO A LICENSED DODGE DEARLERSHIP ~ CARLIN DODGE, COLORADO SPRINGS CO IN JULY 2020 FOR THE SAME ISSUES. THE WIRING SLEVES WERE REPLACED AND TWO RECALL ISSUES TAKEN CARE OF, THEY STATED THERE WERE NO OTHER ISSUES FOUND ON THE VEHICLE. IN DOING RESEARCH THERE WAS A RECALL R62 DTC C2200-48 CONCERNING THE TRACTION CONTROL/ ABS WARNING LIGHTS IS THE ISSUE WE ARE HAVING WITH THE VEHICLE RELATED TO THIS RECALL ISSUE???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343397August 5, 2020
ELECTRONIC STABILITY CONTROL (ESC)
THE TRACTION CONTROL LIGHTS STAY ON AS WELL AS THE ABS SYSTEM, AND THE CAR GOES INTO LIMP MODE AT REGULAR SPEED AND GOOD DRIVING CONDITIONS I TOOK THE CAR TO THE DEALER AND THEY SAID THAT THE ALTERNATOR WAS CAUSING THE PROBLEM, THE ALTERNATOR WAS ONLY 3 MONTHS OLD AND A BRAND NEW BATTERY, BUT I REPLACED THE ALTERNATOR AGAIN AND STILL HAVE THE SAME PROBLEM. I PAID THE DEALER 170$ FOR THE DIAGNOSTICS AND IT DID NOT SOLVE MY PROBLEM NOW IF I GO BACK THEY WILL WANT TO SOAK ME FOR MORE MONEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343491August 5, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP AFTER SEVERAL ATTEMPTS WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 181,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343549August 5, 2020
ELECTRICAL SYSTEM
REFUSES TO START. NO CLICK, NO TURN OVER, DEAD. STATIONARY. PARKING LOT. NEW BATTERY. MULTIPLE TIMES. KNOWN ISSUE BY CHRYSLER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342889August 3, 2020
AIR BAGS
MY CAR WAS PARKED AND I WAS SITTING INSIDE WHEN THE PASSENGER HEADREST AIRBAG DEPLOYED. THANKFULLY MY PASSENGER WASN'T SITTING THERE AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342891August 3, 2020
SEATS
THE HEADREST POPPED OUT AND WON'T GO BACK IN WHILE I WAS DRIVING ON THE HIGHWAY. NO SUDDEN STOP. JUST DRIVING AS USUAL AND IT POPPED OUT AND WILL NOT GO BACK IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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