Dodge Journey Complaints

5,556 consumer complaints on file.

#11396900February 19, 2021
STEERING
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT DUE TO THE INCLEMENT WEATHER, THE POWER STEERING HOSE FROZE AND BURST. THE CONTACT STATED THAT SHE HEARD A POPPING SOUND BEFORE THE STEERING WHEEL BECAME HARD TO STEER. THE VEHICLE WAS UNABLE TO MAKE RIGHT OR LEFT TURNS. THE CONTACT STATED THAT THE BATTERY WARNING LIGHT ILLUMINATED. THE CONTACT STATED SHE WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE WHERE THE VEHICLE WAS TURNED OFF AND FAILED TO RESTART. THE CONTACT ALSO STATED THAT THERE WAS NO POWER STEERING FLUID IN THE RESERVOIR. NEITHER THE DEALER NOR MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 194,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396817February 18, 2021
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2020 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT END OF THE VEHICLE BOUNCED, VIBRATED AND SHOOK UP AN DOWN. ADDITIONALLY, WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A LOUD SQUEALING SOUND WAS PRESENT COMING FROM STEERING RACK AND THE FRONT WHEELS. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER KUNES CHRYSLER LOCATED AT 1615 N STATE ST, BELVIDERE, IL 61008 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396468February 16, 2021
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING WITH THE HEADLIGHTS ACTIVATED, THE DRIVER'S AND PASSENGER'S SIDE HEAD LIGHTS WOULD INTERMITTENTLY FLICKER AND TURN OFF AND ON. THE CONTACT REPLACED THE BULBS SEVERAL TIMES HOWEVER, THE FAILURE PERSISTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER RYAN MOTORS DODGE CHRYSLER LOCATED AT 1212 2ND ST W, WILLISTON, ND 58801 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396167February 14, 2021
STEERING
STARTED THE CAR TO GO TO WORK AND HAD NO POWER STEERING. TOOK THE CAR TO THE MECHANIC AND HAD SOME BROKEN LINES REPLACED. TWO DAYS LATER WHILE DRIVING ON A CITY STREET THE POWER STEERING WENT OUT AGAIN. I LOST CONTROL AND ALMOST LANDED IN A DITCH. TOOK BACK TO THE MECHANIC AND THE SAME LINES BUT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396039February 13, 2021
STEERING
POWER STEERING PRESSURE LINE RUPTURED IN FREEZING WEATHER CAUSING THE PUMP TO FAIL. PUMP AND LINE NEED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395877February 12, 2021
AIR BAGS, SERVICE BRAKES
AS I WAS DRIVING DOWN THE ROAD APPROACHING STANDSTILL TRAFFIC, I ATTEMPTED TO STEP ON THE BREAK TO SLOW DOWN TO COME TO A STOP. AS I PUSHED ON THE BRAKES I GOT ABOUT HALFWAY DOWN AND I NOTICED MORE PLAY IN THE BRAKES THAN USUAL, SO I ATTEMPTED TO PUSH THE BRAKES FURTHER DOWN TO COME TO A STOP AS I WAS GETTING CLOSER TO A STOPPED CAR. IN DOING SO AS I GOT THE BRAKE PEDAL ALMOST COMPLETELY TO THE FLOOR THE AIRBAG JUST IN FRONT OF THE PEDALS DEPLOYED, PUSHING MY FOOT OFF THE BREAK, PUTTING A GASH IN MY ANKLE, AND CAUSED ME TO REAR END SOMEBODY.*DT*JB*DT*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11395881February 12, 2021
POWER TRAIN
TRANSMISSION IS NOW SLIPPING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396017February 12, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
DRIVING THE CAR ON THE HIGHWAY, IT STARTED TO SLOW DOWN; THE VEHICLE STOPPED AND DID NOT MOVE. MY CHILDREN AND I SCARED BUT THANK GOD HELP CAME. THE LIGHTS ON THE CAR TURNED ON, INDICATING SOMETHING WAS WRONG.I COULDN'T READ THE SIGN OR UNDERSTAND WHAT WENT WRONG. THE CAR WILL NOT STAY ON. IT SHUT OFF, AND THE CODE INDICATED THE CYLINDER IS NOT WORKING. I REPORTED IT AND TOWED THE DODGE DEALERSHIP VEHICLE BECAUSE THE REPRESENTATIVE SAID IT WOULD BE COVERED BECAUSE IT'S A RECALL. MY CAR IS STILL AT THE DEALERSHIP. MORE THAN TWO MONTHS AND NO ONE CAN TELL ME WHY THE CAR WON'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395548February 10, 2021
STEERING
THIS IS THE SECOND YEAR IN A ROW WE HAVE TO REPLACE THE POWER STEERING LINES. LAST YEAR THE RETURN LINE BURST WHILE DRIVING. NOW JUST YESTERDAY ( 02/09/2021) A LINE BURST AGAIN WHILE DRIVING.THE VEHICLE ONLY HAS THIS ISSUE IN THE WINTER. IT STARTED TO BE ALMOST IMPOSSIBLE TO STEER. IT FELT LIKE THE POWER STEERING PUMP WAS LOCKING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395503February 9, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
MY CAR HAS BEEN MAKING A WEIRD NOISE AND THEY ALWAYS SAY THEY DOT HEAR IT. THE ELECTRICAL COMPONENTS GO ON AND OFF, LIGHTS , AIR CONDITIONER, FAN, ,VENT, RADIO ETC. I AM NERVOUS ABOUT DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395183February 8, 2021
POWER TRAIN
TL* THE CONTACT'S WIFE OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE INTERNAL PUMP WITHIN THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS TAKEN TO ROCKY TOP CHRYSLER JEEP DODGE (3315 WINFIELD DUNN PKWY, KODAK, TN 37764) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395232February 8, 2021
POWER TRAIN
CAR "CLUNKS" WHEN GOING FROM REVERSE TO DRIVE, SPORADICALLY. ALSO THE TRANSMISSION "SLIPS" OCCASIONALLY. I HAVE BROUGHT IT TO THE DEALERSHIP, CHANGED ALL ENGINE MOUNTS, NOVEMBER 2020. BROUGHT IT BACK A WEEK LATER WHEN I COULD GET AN APPOINTMENT, STILL DOING IT. THEY CLAIM I AM NOT "STOPPING FULLY" BEFORE GOING FROM REVERSE TO DRIVE, AND SAY THEY HAVE DONE ALL THEY COULD. SPOKE TO FRIEND WHO ALSO OWNS A DODGE JOURNEY. SHE HAS THE SAME PROBLEM. I FEEL THIS IS A SAFETY ISSUE SINCE IT IS OBVIOUSLY DAMAGING THE TRANSMISSION EACH TIME THIS HAPPENS, AND THAT IT IS NOT SLIPPING WHEN ACCELERATING AND CHANGING GEARS (AUTO TRANSMISSION).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395093February 7, 2021
SEATS
HEAD-REST ON DRIVER'S SIDE SEAT DEPLOYED FOR NO REASON. I WENT OUT TO MY PARKED CAR ONE MORNING AND IT WAS DEPLOYED. I COULD HAVE BEEN HURT OR CAUSED AN ACCIDENT IF I HAD BEEN DRIVING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394760February 5, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
MY REAR WINDSHIELD WIPER DIED ON MY 2013 DODGE JOURNEY OVER A YEAR AGO, I WAS TOLD BY DODGE THAT I NEEDED A NEW MOTOR, SO I PURCHASED ONE ON MY OWN, AND IT DIDN'T WORK. SO I RESEARCHED THIS ISSUE TO FIND OUT THAT, IT WAS A WIRING HARNESS THAT WAS CUT FROM REAR DOOR OPENING AND CLOSING I FOUND OUT THAT THERE ARE A LOT OF PEOPLE THAT HAS THE SAME ISSUE THIS ISSUE SHOWED EXPOSED WIRING. EVERY TIME WITCH COULD. CAUSE AN ELECTRICAL FIRE HAZARD PLEASE ADDRESS MY NUMBER IS [XXX] THE PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394637February 4, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE HAD TROUBLE WITH HEAT EVERY WINTER FOR THE PAST FOUR YEARS. I HAVE PAID THOUSANDS OF DOLLARS ON THIS EVERY WINTER AND WILL WORK FOR THAT SEASON ONLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394663February 4, 2021
POWER TRAIN
MY 2015 DODGE JOURNEY HAS A TICKING NOISE WHEN I START MY VEHICLE. AND NOW THE CHECK ENGINE LIGHT IS ON. WHEN THE TRUCK IS IN PARK OR STOPPED IT FEELS LIKE IT IS FLUTTERING OR PUTTING ALONG . THE TICKING NOISE YOU HEAR ONCE THE VEHICLE IS STARTED AND IT CONTINUES THE ENTIRE TIME WHILE DRIVING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394426February 3, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE BATTERY FUSE KEEPS BLOWING OUT TRUCK WON'T STOP RUNNING INTERNAL ELECTRICAL SYSTEMS KILLING BATTERY POPPING FUSES,AC THERMOSTAT SYSTEM AFTER BEING TURNED OFF KEEPS TURNING ITSELF BACK ON OVER AND OVER WON'T STAY OFF ,AFTER REPLACING BATTERY IN REMOTE TRUCK DRIVER SIDE DOOR FAILS TO OPEN OR UNLOCK ONLY PASSENGER SIDE WORKS,TRUCK WON'T ACKNOWLEDGE FULLY NEW BATTERY IN REMOTE TO START TRUCK ,LOCKS ME OUT OF TRUCK AND DOESN'T HONK TO TELL ME KEYS ARE INSIDE ANYMORE ,CRUISE CONTROL WILL NOT CANCEL , TRANSMISSION PUMP FAILS CAUSING STALLING IN GEAR NOT SHIFTING GEARS PROPERLY JUMPING OUT OF GEAR. ENGINE WON'T TURN OVER AFTER ELECTRICAL SYSTEMS DRAIN OVERNIGHT PARKED ONE DAY. RADIO STATION TURNS CHANNELS BY ITSELF WITHOUT TOUCHING ANYTHING. DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394337February 2, 2021
AIR BAGS
RECALL WITH THE AIRBAG FOR OTHER VAN'S. MY AIRBAG LIGHT IS CONSTANTLY ON AND RETURNS AFTER BEING CLEARED. CAR'S AIRBAGS HAVE NEVER BEEN DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390832January 31, 2021
STEERING
I GOT THIS VEHICLE IN OCTOBER IT DROVE GREAT UNTIL A COUPLE WEEKS AGO. NOW IT HAS STARTED HAVING STEERING DIFFICULTIES LIKE IT PULLS TO THE RIGHT WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390891January 31, 2021
UNKNOWN OR OTHER
I'M DRIVING DURING RUSH HOUR AND MY HORN GOES OFF SPURRATDICALY. AND THIS WASN'T THE FIRST,SECOND, OR EVEN THIRD TIME. PEOPLE LOOKING AT ME AS IF TO SAY, WHAT? WHY ARE YOU HONKING AT US? THE HORN DOESN'T HAVE A PATTERN. SOMETIME IT SOUNDS LIKE MORSE CODE AND SOMETIMES IT LASTS FOR UP TO 15 SECONDS LIKE I'M HOLDING IT DOWN. IT ALSO HAPPENS WHILE SITTING IN MY DRIVEWAY FOR 24 HOURS AND IT GOES OFF DURING THE DAY AND EVEN LATE AT NIGHT. I DON'T HAVE ANYTHING TO UPLOAD EXCEPT MY TESTAMONY. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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