Dodge Journey Complaints

5,556 consumer complaints on file.

#11743309June 10, 2026
SEATS
Headrest deployed and won't go bac in. The vehicle was just sitting in the driveway, when we ot in we noticed the headrest out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742564June 7, 2026
ENGINE, POWER TRAIN
Had over 1300 miles until next oil change. Car has no leaking issues. Car ran out of oil completely and seized engine during camping trip. I use synthetic and both mileage/time were both way under than what was on my next oil change sticker... warranty says they won't cover it. So now I just have a shell of a car I cannot drive nor afford a new engine for. It was not neglect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741019May 30, 2026
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The backup camera does not display correctly. When the car is put in reverse we get a picture of a camera with a line through it. This problem is very similar to what is in recall 59c but does not include our vin number.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741059May 30, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
Horn and all dasbboard controls quit working on my steering wheel. Rear wiper comes on by itself when the vehicle is put in reverse but the toggle no longer works to activate the rear wiper. The washer fluid will work with the toggle switch, but the wiper still does not come on. Reverse lights quit working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740795May 29, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
The 2012-2015 Dodge Journey was previously subject to an NHTSA recall for an electronic stability control module defect producing similar ABS warning and brake-related symptoms. The 2016 model year was not included in that recall. Other 2016 Dodge Journey owners have reported the same symptoms to consumer complaint databases and noted the gap in recall coverage. The 2018 Dodge Journey was separately recalled for a brake caliper defect affecting braking performance. The defects I experienced on this 2016 vehicle appear consistent with a documented pattern across multiple Dodge Journey model years that may warrant extending recall coverage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740860May 29, 2026
POWER TRAIN
The contact owns a 2015 Dodge Journey. The contact stated that while driving at an undisclosed speed, an abnormal whining sound was heard coming from under the vehicle, and the Tachometer would abnormally rise while depressing the accelerator pedal. An unknown warning light illuminated. In addition, a local independent tow mechanic arrived on scene, and while attempting to shift the vehicle in Reverse, the vehicle moved forward. The vehicle was towed to a local dealer, where it remains, and was diagnosed as needing a transmission replacement. The vehicle was not repaired due to the costs. Upon further investigation, the contact related the failure to NHTSA Campaign: 16V461000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740324May 27, 2026
UNKNOWN OR OTHER
Rear backup camera is consistently distorted, inverted, or has a black or blue screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740253May 26, 2026
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
CAN-BUS PCM system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739789May 24, 2026
AIR BAGS, POWER TRAIN, SEAT BELTS
Purchased vehicle from Wildcat Used Cars in Somerset, KY on [XXX]. Took home and notified dealership of not having seatbelts in middle row. After having an inspection completed, found the SRS system was disabled, airbags removed, knee airbag just stuffed back in. All cables and components unplugged, fuses missing to cause the system to not load up and show the defect. had resistance from dealership in undoing the sale, until i made note of their mechanics checking off and noting in the carfax that it was "all good" and had be completely inspected. Dealership admitted that they don't check fuse boxes and cables if the lights on the dash aren't illuminated. This is a huge failure of safety. All is on a recorded line from their phonelines from the date range of 4/27/26-5/2/26. All is notated in documentation and photographic evidence. Finally settled and they bought the vehicle back on [XXX] and assured me it would be sent back with the correct salvage title, and it is currently out for resale on their lot as of today 5/24/26. They are fully aware of all the issues. The SRS,ABS, HVAC 40 Relays, and the Traction control system have all been disengaged/compromised to bypass the system of any issues ongoing. The middle row seat isn't secured down, and the airbags have been entirely removed. [XXX] Above is the website listing for this vehicle. The carfax is not updated to the correct report. This vehicle was involved in an accident where the SRS system has been compromised & I was driving this with my [XXX] in this vehicle for approximately 2 months like this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739675May 23, 2026
ELECTRICAL SYSTEM
The wires that control my windows no longer work because the wires are in my door jam and after years of opening and closing the door on the wires they are worn out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739493May 22, 2026
STEERING
Power steering starts leaking in cold climates resulting in tightness and difficulty in steering wheel . recall code s08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739227May 21, 2026
BACK OVER PREVENTION
The contact owns a 2020 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part for the repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The contact stated that when reversing the back over, the prevention camera would display a distorted image. The dealer was contacted, and it was confirmed that there was no remedy. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739289May 21, 2026
SERVICE BRAKES
My abs, brake and traction light came on. I ran a code reader which indicated my abs module has failed. I called my local dodge garage and they said this is a known common issue with my year make and model, and while there is a recall for dodge trucks for this, there isn't for the journey. The part is also on backorder. I have looked on many forums and many dodge journey owners also have this issue. I use this car to get my children around and to school each day. When the weather turns, my car will no longer be safe. I am urging for this abs module to be on recall so it can get fixed, as even the dodge garage i called today confirmed the part isn't readily available due to how many dodge journeys have this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738952May 20, 2026
BACK OVER PREVENTION
The contact owns a 2020 Dodge Journey. The contact stated that while in reverse(R), the rearview camera would display an upside image. The contact stated that she had purchased a replacement camera and was given an estimate for the labor. The contact then received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part for the repair was unavailable. The contact called two local dealers but was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738916May 19, 2026
ELECTRICAL SYSTEM
The air conditioner turns on by itself. When I turn it off it immediately turns itself back on. I have turned it off at least ten times repeatedly back to back and it continued to turn back on by itself. It can happen randomly sometimes, but has now become more of a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736336May 7, 2026
SEAT BELTS, AIR BAGS
Passenger seatbelt sensor stopped working then while later the cover broke off of the frame with no cause. Not allowing the seatbelt or airbags to work properly. According to Mopar it was not covered under warranty. I have seen multiple Dodge Journeys with this same issue. It’s obviously a safety defect that needs addressed. They won’t address it until someone is seriously hurt or killed because of their manufacturing error. That’s wild!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735787May 5, 2026
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The backup camera has been an issue since I bought this vehicle back around 2020. It first would go in and out to black and now it's fully upside down at all times. I thought a recall had been issued but my vehicle doesn't qualify for some reason which is very frustrating. It's very unsafe, especially when I have a [XXX] old trying to "permit" drive in this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735475May 4, 2026
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
My 2019 Dodge Journey was built in March of 2019. My backup assist camera is having the same issues as the recall for Dodge Journeys that were built in May thru September or 2019. Why is my car not included in the recall when it is suffering the exact same issue as the vehicles included in the recall. Clearly I have the same equipment as the other cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735092May 1, 2026
BACK OVER PREVENTION
The contact owns a 2018 Dodge Journey. The contact stated while reversing, the rearview camera occasionally displayed a brief intermittent image, an inverted image, or the camera was inoperable. No warning lights were illuminated. The failure had occurred on several occasions. The contact related the failure to NHTSA Campaign Number: 18V398000 (Back Over Prevention); however, the VIN was not included. The vehicle was taken to a dealer, who confirmed that the VIN was not associated with the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734877April 30, 2026
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
Back-up camera was recalled August 25, 2025. Not repaired yet and no information from Manufacturer, Chrysler Corp. The screen shows black and streaks, sometimes reflects upside down images. I have the 2020 Dodge Journey and it is difficult to see when backing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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