Dodge Journey Complaints

5,556 consumer complaints on file.

#11545917September 21, 2023
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
My care has an acceleration issues, I had the transmission fixed twice and still does the same thing, I been having electrical issue's, my dome light comes on when I put car in reverse, my car compartment on drivers side back seat fills up with water, front seat floor gets wet underneath mat in winter, locks on doors lock and unlock at will, heating and ac unit comes on at will the car is dangerous to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545597September 20, 2023
POWER TRAIN, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
The contact owns a 2015 Dodge Journey. The contact stated while driving at various speeds, the vehicle was jerking and failed to properly accelerate before the vehicle stalled. While operating the vehicle the traction control, ABS, and several unknown warning lights became illuminated. Additionally, the "Service Park Assist" message was displayed. In addition, the battery was often drained and needed to be recharged. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the power train was faulty and advised that the vehicle needed to be taken to the local dealer. No service was performed. The vehicle was taken back to an independent mechanic who replaced the alternator, serpentine belt, brake sensor, and several unknown parts but the failure persisted. The contact stated that the battery was replaced several times, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544518September 14, 2023
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2014 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle came to a stop, and the trailer lights were inoperable. The vehicle was diagnosed by the contact who is an independent mechanic. The vehicle was diagnosed with a failed trailer light control module. The trailer light control module was replaced by the contact. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 56,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544615September 14, 2023
SERVICE BRAKES
Although the 2014 Dodge Journey received the R61 / NHTSA 15V-675 recall, the warning lights for the Electronic Stability Control, anti-lock braking system failure and the warning are currently coming on (September 2023). of the brake/parking brake system on the dashboard, thus indicating that something is not working well. When scanning the car it appears that there is no communication or there is a defect between the steering angle sensor (SAS) modules and the anti-lock braking system (ABS) module. I request that this be investigated, considering that it is a safety problem that can occur during vehicle braking. Thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544207September 13, 2023
ENGINE, STEERING
Car's check engine on randomly turned on, lost engine power and steering became hard and had to come to an emergency stop. There was no message for the check engine and a couple tries later the car was able to turn back on and made it back home. Could've been much more dangerous situation had we been on a busy road with nowhere to pull over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544168September 12, 2023
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2017 Dodge Journey. The contact stated that after entering the vehicle, she observed that the driver's side seat headrest had detached from the seat, potentially compromising safety in the event of a collision. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543622September 9, 2023
AIR BAGS
My Airbag light continuously stays lit. Concerned about malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543101September 7, 2023
ELECTRICAL SYSTEM
My ac or radio will turn on when ever it wants. I can turn my stuff off up to 18 times in a day. I have no control over my units front or back. I have spoken to neighbors co workers and strangers who have the same car. Every last person I have talked to is having the same issue with this car. I have taken my car while it was under warranty to have the issue taken care of. They will not do anything since they don't witnes it happening. This should definitely be a recal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543275September 7, 2023
SEATS
The passenger side active head restraint (AHR) burst open injuring the owner who was sitting in the passenger seat while the vehicle was moving. There was no rear end impact and there was no reason for the AHR to malfunction.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11542861September 6, 2023
ELECTRICAL SYSTEM
While driving car at 45 mph car stalled. Unable to start car. Continued to read service AWD system as well as Press clutch to start car, the car is an automatic with no clutch. Once started continued to stall while driving. Check engine light, battery light illuminated while driving not while car stalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542907September 6, 2023
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES, AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
The contact owns a 2017 Dodge Journey. The contact stated that while the seat belt was in use, the seat belt and air bag warning lights were illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the seat belt sensors needed to be replaced; however, the vehicle could only be serviced by the dealer. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542931September 6, 2023
POWER TRAIN
Transmission oil pump is faulty. It was recalled on the previous years
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542678September 5, 2023
ENGINE
The contact owns a 2016 Dodge Journey. The contact stated while starting the vehicle, the vehicle made abnormal knocking sounds. Additionally, the vehicle shuddered and hesitated while responding upon depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that the failure had been recurring while starting the vehicle and driving from a complete stop. The vehicle was taken to the dealer, where it was diagnosed that there was low compression in cylinder #2, and the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 170,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542233September 2, 2023
SEATS
Front passenger headrest deployed for no reason and it cannot be put back. Will be taking to dealership. Seems to be a common issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542211September 1, 2023
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I've gone through 6 batteries in 1 year and I still have to keep jumping my vehicle Everytime I start it. I am currently stranded in Walmart parking lot with no jumper cables and I am being forced to walk now. Also there are times when I am driving down the highway and at any given moment it acts as if I stomped on the brakes. The lights go off and on, the windows roll up and down, the door locks are out of control and the gauges on the dashboard go out of control as well. I recently bought a new TIPM and ECM because when I replaced the battery it would no longer start. This vehicle is very dangerous and I'm sorry I ever bought it. It seems as if dodge cares more about their money than a human life
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541820August 31, 2023
ELECTRICAL SYSTEM, ENGINE
The vehicles warning lights have all lit up and the engine has stalled. We have taken it to multiple mechanics and they believe it to be the voltage regulator chip that is faulty which is accusing the engine to stall. It has also lost the back up camera capabilities which is also another recall of the 2018 Dodge Journey.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541481August 29, 2023
EXTERIOR LIGHTING, ENGINE
The contact's son owns a 2018 Dodge Journey. The contact stated that the headlight bulbs burned out soon after replacement. The vehicle was taken to an independent mechanic where it was discovered that moisture was entering the headlight module and causing the bulbs to become blown. The contact also stated that the alternator had failed due to a defective O2 sensor. The contact replaced the O2 sensor; however, the failure returned soon after the repair. The manufacturer was notified of the failure. The vehicle had been repaired. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541488August 29, 2023
ELECTRICAL SYSTEM
Alternator/Battery issue Alternator replaced 3 times Not charging causing battery today Electrical issue cannot be diagnosed Vehicle shut off while going 65 on highway. Loss of power steering/braking function. Car accelerated by itself. This has happened three times and been replaced three times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541553August 29, 2023
SEATS
My driver side headrest popped forward. Apparently this is a safety feature if you are in an accident, I have not been in an accident. I noticed on 8-28 the headrest felt different while driving and when I got to work I looked at it and the front of the headrest was detached. After looking online this has happened to many dodge owners, I’m glad it didn’t happen while I was driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541071August 28, 2023
VISIBILITY/WIPER
At Approximately 77,700 miles my Backup Camera is starting to fail intermittently. when I go to start the car and put it in reverse the screen will just show black and some static bars might show up and later on when I go to reverse again it usually works then but now sometimes it may not, yet my vehicle is not covered under the 2 separate recalls affecting the backup camera though I also have not had time to contact my local dealer about it giving its difficult nature to reproduce the issue..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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