Dodge Journey Complaints

5,556 consumer complaints on file.

#11046460November 16, 2017
ELECTRICAL SYSTEM
ISSUES WITH STARTING CAR, ERRATIC DASHBOARD LIGHTS, AND FLICKERING POWER DROPS WHEN VEHICLE IS IN MOTION. THIS IS RELATED TO THE IGNITION KEY AND THE IGNITION SWITCH (WIN MODULE) IT'S INSERTED TO. WHEN THE CAR WON'T START YOU HAVE TO MOVE THE KEY AROUND IN THE IGNITION SWITCH TO GET IT TO FINALLY START THE CAR. I'VE TAKEN IT TO THE DEALERSHIP ON A FEW OCCASIONS AND HAD THEM LOOK AT THIS PROBLEM. MOST OF THE TIME THEY COULD NOT FIND ANYTHING. ON ONE OCCASION THEY CHANGED OUT THE BATTERY. THAT DID NOT HELP. THIS ISSUE HAS HAPPENED RARELY BACK WHEN THE CAR HAD APPROXIMATELY 50,000 MILES ON IT. NOW IT HAS 140,000, AND HAPPENS QUITE OFTEN. I'M WORRIED IT MIGHT SHUT OFF DRIVING IN TRAFFIC AND CAUSE A MAJOR SAFETY ISSUE REGARDING MY WIFE, CHILD, AND ANYONE ELSE AROUND THE VEHICLE. I'M ALSO WORRIED, ESPECIALLY LATE AT NIGHT AT HER JOBS PARKING LOT, IT WILL LEAVE HER STRANDED DUE TO THE CAR NOT STARTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046626November 16, 2017
AIR BAGS, UNKNOWN OR OTHER
AIRBAG LIGHT ON WITHOUT A CRASH AND WHILE DRIVING MY CAR HORN GOES OF WITHOUT NOTICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046040November 14, 2017
SERVICE BRAKES
I HAVE HAD TO HAVE THE BREAK PADS AND ROTORS CHANGED 4 TIMES IN THE LAST YEAR. I HAVE READ SO MANY COMPLAINTS REGARDING THE SAME ISSUE. WHY IS THERE NOT A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045554November 13, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE POWER IN MY VEHICLE WENT OUT AND MY BREAKS LOCKED UP, THE CAR JUST DIES. NO HAZARDS OR ANYTHING. MY CAR STOPPED WHILE DRIVING DOWN A HEAVY TRAFFIC STREET. TWO CARS ALMOST HIT MY KIDS AND I. THE CAR DOES COME BACK ON A FEW SECONDS LATER OR SEVERAL MINUTES LATER. THE LONGEST TIME PERIOD WAS WHEN I GOT THE CAR TOWED TO A SHOP SATURDAY. ONCE, WE ARRIVED AT THE SHOP IT HAD COME BACK ON. THIS IS NOT THE FIRST TIME AND I FEAR EVEN AFTER WE GET IT FROM THE SHOP IT WILL NOT BE THE LAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045843November 13, 2017
ELECTRICAL SYSTEM
VEHICLE WILL NOT START AFTER SITTING IDLE AND OFF AT RANDOM TIMES. IN PAST 2 WEEKS CAR WOULD NOT START AT LEAST TWICE, 3 TIMES IN THE PAST 6 MONTHS. BATTERY, STARTER, AND ALTERNATOR HAS ALL BEEN CHANGED AND STILL HAD A SHUTOFF. WHEN TURNING THE KEY A CLICK SOUND WOULD HAPPEN BUT NO TURNOVER. LIGHTS WOULD BE ON AND NO LOW BATTERY WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043630November 6, 2017
UNKNOWN OR OTHER
WHILE IN MOTION MY CAR CUTT OFF ON SEVERAL OCCASIONS BUT CAME RIGHT BACK ON. LAST NIGHT WHILE IN MOTION MY CAR COMPLETELY SHUT OFF AND DID I NOT TURN BACK ON. I TAKE GOOD CARE OF MY VEHICLE AS FAR AS MAINTENANCE. SO FAR I'VE SPENT A LOT OF MONEY ON A VEHICLE THAT I BOUGHT NEW. I'VE HAD TO REPLACE THE ALTERNATOR AND ALSO REPLACED THE THERMOSTAT HOUSING. I GOT ALL THE WORK DONE AT THE DEALERSHIP WHERE I BOUGHT MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043371November 5, 2017
ENGINE
WHILE DRIVING THIS VEHICLE, SOMETIMES AT HIGHWAY SPEEDS, THE ENGINE WILL STALL. WHILE ALL INTERIOR ACCESSORIES STAY ENERGIZED, THE ENGINE DOES NOT ATTEMPT TO RESTART. THIS HAS HAPPENED DOZENS OF TIMES AND THE VEHICLE HAS BEEN TO THE DEALERSHIP FOR THIS ISSUE THREE DIFFERENT TIMES. THIS ISSUE DID NOT START OCCURRING UNTIL THE TOUCHSCREEN STOPPED WORKING AND THE DASH DISPLAY STARTED SHOWING IN GERMAN ALONG WITH THE VEHICLE NOT STARTING. I HAD IT TOWED INTO THE DEALER WHERE THEY HAD IT FOR TWO WEEKS. THEY REPLACED THE TELEMATICS GATEWAY CONTROL MODULE, SEVERAL RELAYS, AND THE BATTERY. AFTER THIS REPAIR IS WHEN THE ABOVE ISSUE STARTED HAPPENING. THIS IS OUTRIGHT DANGEROUS AND HAS LEFT MY WIFE (HER VEHICLE) STRANDED NOW THREE SEPARATE TIMES. I UNDERSTAND THE DEALER IS TRYING TO RECREATED THE ISSUE WHEN I TAKE IT TO THEM, BUT THEY HAVE NOT BEEN ABLE TO GET THE VEHICLE TO DO IT WHEN THEY HAVE IT IN THEIR POSSESSION. I HONESTLY BELIEVE THAT THEY ARE ONLY DRIVING THE VEHICLE AROUND THE BLOCK AND CALLING IT GOOD. THIS STALLING HAS HAPPENED ON CITY STREETS AND AT HIGHWAY SPEEDS. I JUST WANT MY WIFE AND CHILD TO BE SAFE AND I DON'T FEEL THAT IS THE CASE HERE. I WILL BE LOOKING TO TRADE VEHICLE IN IF THIS ISSUE CANNOT BE FIGURED OUT. I AM ALSO ANGRY THAT I AM PAYING ON A PIECE OF JUNK THAT SPENDS MORE TIME IN THE SHOP THAN BEING DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042829November 2, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING MY SON TO SCHOOL EVERYTHING SHUTS OFF IN CAR WHILE DRIVING FROM THE LIGHTS INTERIOR AND EXTERIOR, WIPERS, WINDOWS CAN NOT GO UP OR DOWN, UNABLE TO ALERT ANYONE IN TRAFFIC THAT I WAS COMING TO A STOP. THIS OCCURRED WHILE IT WAS STILL DARK OUTSIDE. HAS HAPPENED MULTIPLE TIMES NOW NO ONE KNOWS WHAT IS GOING ON AFTER TAKING INTO SHOP I WAS GIVEN THIS SITE TO REPORT IT DUE TO SEVERAL OTHERS CLAIMING SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041929November 1, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I HAVE A 5YR. 100,00 ML WARRANTY ON THIS CAR BUMBER TO BUMBER . MONTHS OF PROBLEMS TO FIND OUT IT HAS INTERNAL FAILURE TOTALLY INTEGRATED POWER MODULE.. MONTHS OF CAR JUMPING, TOWING, DOORS LOCKING CANT GET OUT, LIGHTS FLASHING,2 RECALLS, BROUGHT A CAR BATTERY NOW ITS SITTING ON DODGE LOT SINCE 10/17/17.AN WILL NOT RUN. AS A CONSUMER WHO BROUGHT THIS VEHICLE BELIEVING DODGE WOULD HOLD TO THIS ACCOUNTABILITY TOTAL FAILURE AND WANTS ME TO PAY FOR IT THIS SHOULD NOT BE ACCEPTED. MY EXPERIENCE WITH THIS IS NOT SAFE FOR ME AND MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041606October 31, 2017
ELECTRICAL SYSTEM
DRIVERS SIDE DOOR WINDOW SWITCH FOR FRONT WINDOWS, DOOR LOCKS AND MIRROR CONTROLS DOES NOT WORK, ONLY BACK WINDOWS ROLL UP AND DOWN, GOOGLED THIS ISSUE AND SEEMS THAT THIS IS A COMMON PROBLEM WITH THE JOURNEYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041732October 31, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
VEHICLE WAS IN MOTION AND SUDDENLY JUST SHUTS OFF WITHOUT POWER TO ANY OF THE HAZARD LIGHTS. IT CAN GET A LOT OF PEOPLE KILLED WITH SUCH A SAFETY GLITCH. DOES IT, THEN TURNS BACK ON MAYBE AFTER 10 TO 40 MINS OF BEING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040880October 29, 2017
ELECTRICAL SYSTEM, ENGINE
CAR CUTS OFF WHILE IN MOTION. THIS IS AN ISSUE THAT MANY OWNERS HAVE HAD. DEALERSHIPS SAY IT WAS "RELEASED TOO EARLY AND IT HAS A LOT OF BUGS IN THE SYSTEM" I HAVE HAD MY KIDS IN THE CAR EVERY TIME THIS HAS HAPPENED!!! WAS ALMOST IN A WRECK THIS TIME AT MY DAUGHTER'S SCHOOL. ALSO, CAR WILL NOT START SOMETIMES UNLESS I PUT IT IN GEAR AND "TRICK" IT. I HAVE REPLACED THE STARTER NUMEROUS TIMES THINKING THAT WAS IT....HAS CUT OFF WHEN ON THE HIGHWAY, RESIDENTIAL STREET, PARKING LOTS, IN MOTION AND STATIONARY...HAPPENS OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040304October 27, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ON SEVERAL OCCASIONS, MY JOURNEY HAS JUST SHUT DOWN WHILE IN MOTION. THIS HAS HAPPENED TO ME AND MY HUSBAND. LIGHTS GO OFF, ENGINE WILL NOT START, CANNOT PUSH THE BRAKE TO INITIALIZE STARTUP. ONLINE I HAVE FOUND MANY OTHERS WITH THE SAME PROBLEM. SOME BELIEVE THAT IT IS RELATED TO THE KEY FAB. THE ELECTRONICS KEY IS NOT BEING RECOGNIZED AND SHUTTING DOWN THE CAR. I TOOK IT TO DODGE DEALER AND OF COURSE THEY COULD NOT DUPLICATE PROBLEM OR GET A CODE. HOWEVER, THE DANGER OF THIS IS UNACCEPTABLE!! I HAVE TWO BOYS UNDER THE AGE OF FOUR! WILL A DEATH HAVE TO OCCUR TO INVESTIGATE THIS!?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039525October 25, 2017
SEATS
THE PASSENGER SEAT HAS CRACKED AND CRUMBLED. DRIVER SEAT RECLINER LEAVER IS BROKEN. CAN FALL FORWARD ON HEAVY BREAK STOP. DODGE REFUSES TO REPLACE THEM. MAJOR SAFETY PROBLEMS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039700October 25, 2017
ENGINE, POWER TRAIN, STEERING
WIFE WAS BACKING OUT OF DRIVEWAY AND ENGINE STOPPED / STALLED AS SHE ENTERED THE ROAD AND STARTED TO TURN WHILE BACKING. RADIO AND ELECTRICAL SYSTEMS WERE WORKING. HAD TO PUSH STARTER BUTTON TO OFF SO I COULD START IT AGAIN. ATTEMPTING TO START IT ALREADY IN THE RUN POSITION FAILED WITH AN ERROR I DON'T REMEMBER AND DID NOT WRITE IT DOWN AT THE TIME AS SHE WOKE ME UP TO TELL ME WHAT HAPPENED AND I WENT OUT TO DRIVEWAY AND CHECK. UNKNOWN REASON WHY AND HAVE NOT CONTACTED DEALER YET. REPORTING THIS HERE AS IT MAY SEEM TO BE A TREND AFTER DOING A GOOGLE SEARCH. HAS NOT HAPPENED BEFORE WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039450October 24, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING THE VEHICLE ON A 4 LANE HIGHWAY THE CAR STOPPED IN THE MIDDLE OF TRAFFIC WHILE ACCELERATING. THE VEHICLE HAD NO INDICATION/WARNING OF ITS SHUT OFF. I HAD MY CHILD IN THE VEHICLE AND COULD HAVE BEEN IN A SERIOUS ACCIDENT. I TRIED STARTING THE VEHICLE AGAIN AND IT WOULD NOT TURN OVER. VEHICLE HAS HAD ALL REQUIRED/RECOMMENDED MAINTENANCE. VEHICLE HAS 140000 MILES. UNKNOWN OF THE CAUSE OF THE SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035914October 23, 2017
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
TAKATA RECALL. BRAKES LOCKED UP TRYING TO AVOID A CAR COMING TOWARDS ME, LOST CONTROL AND AIRBAGS DEPLOYED IN AN ACCIDENT AND SMOKED AND BURNT MY ARM AND LEG
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11035381October 21, 2017
SERVICE BRAKES, ENGINE, STEERING
THE CAR CUT OUT TRAVELING DOWN THE HIGHWAY WITH ENGINE LIGHT FAULT AND LOSE OF POWER, BRAKES AND STEERING. THIS IS A COMMON PROBLEM WITH THE CRANKSHAFT POSITION SENSOR (CODE P0335) AND NEEDS DODGE TO RECALL ON THIS AND FIX THIS LETHAL FAULT OF COMPLETE LOSE OF CONTROL AT SPEED. YESTERDAY WAS THE 3RD TIME THIS HAS HAPPENED AND I HAD MY FAMILY IN THE CAR THIS TIME...UPDATED 10/23/17 *BF UPDATED 10/25/17 *BF UPDATED 10/30/2017*JS UPDATED 11/2/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033975October 17, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER TO OPERATE. THE VEHICLE WAS TAKEN TO A PETERS CHEVROLET CHRYSLER JEEP DODGE (4181 US-259, LONGVIEW, TX 75605) WHERE IT WAS DIAGNOSED, BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE VEHICLE WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033516October 16, 2017
POWER TRAIN, UNKNOWN OR OTHER
I BOUGHT 9/2015 HAS HAD 3 TRANSFER CASES AT 3,000.00 EACH AND NOW NEEDS ANOTHER, CRACKED AND LEAKING AND NEED SEALS AND A PART. . AT THIS POINT IT NOW NEEDS THE INTERMEDIATE SHAFT THAT GOES INTO THE TRANSFER CASE AND IS NOT AVAILABLE ANYWHERE IN THE UNITED STATES, ACCORDING TO DODGE. I HAVE A LOAN ON THIS VEHICLE AND UNABLE TO DRIVE SINCE SEPT 20TH, 2017. I WROTE TO THE ATTORNEY GENERAL IN MASSACHUSETTS. RECEIVED A LETTER ON OCT 12, 2017 FROM THEM , TELLING ME TO CONTACT YOUR DEPT RIGHT AWAY. I DRIVE MY VEHICLE ON CITY STREETS. I SAW LEAKING WHILE I WAS IN PARKING LOT AT WORK ON SEPT 15,2017 . I BROUGHT BACK TO AAMCO ON SEPT 16,2017 . BROUGHT IT TO AAMCO IN TURN THEY CALLED DODGE BECAUSE THIS WOULD BE NUMBER 4 TRANSFER CASE. I WAS TOLD, I HAD TO BRING TO A DODGE DEALERSHIP, WHICH I DID. AAMCO PUT IN 3 TRANSFER CASES. HARR DODGE IN WORCESTER, MA DIAGNOSED MY VEHICLE ON SEPT 20, 2017 AND THAT IS WHEN I FOUND OUT WHAT IT NEEDS. WITH NO PART AVAILABLE IN THE ENTIRE UNITED STATES. THEY NEED TO RECALL THIS CAR NOW, NOT YEARS FROM NOW . THIS IS A DANGEROUS SITUATION IT IS PART OF THE DRIVESHAFT CONNECTION. THERE HAVE BEEN COMPLAINTS SINCE 2013 ABOUT THESE TRANSFER CASES LEAKING, CRACKED , SEALS LEAKING DRIVESHAFT PROBLEMS. I DON'T UNDERSTAND WHY IT IS TAKING SO LONG FOR SOMEONE TO DO SOMETHING ABOUT THIS. I WANT CHRSYSLER DODGE TO RECALL THIS VEHICLE AND PURCHASE MY VEHICLE BACK. ALSO BRAKES IN THIS VEHICLE WEAR AT 5, 000 MILES AND EVERY 5,000 MILES WHICH AGAIN IS A PROBLEM. HUNDRED OF COMPLAINTS SINCE 2012 AND THIS HAS NOT BEEN ADDRESSED EITHER BY THIS SAFETY COMMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Journey