Dodge Journey Complaints

5,556 consumer complaints on file.

#11053494December 8, 2017
ELECTRICAL SYSTEM
THIS VEHICLE WILL INTERMITTENTLY NOT START (USUALLY ONCE EVERY 3-6 WEEKS). AFTER SITTING FOR 15-45 MINUTES, THE CAR WILL START. IT HAS BEEN TAKEN TO TWO DEALERSHIPS AND ONE OF THOSE DEALERSHIPS EVEN REPLACED THE IGNITION (AT A COST TO ME OF OVER $700) AND THAT DID NOT FIX THE PROBLEM. THERE IS NO RHYME OR REASON TO THIS AND NO ONE SEEMS TO HAVE AN ANSWER. ONE DEALERSHIP EVEN KEPT THE VEHICLE FOR SEVERAL DAYS AND COULD NOT REPLICATE THE ISSUE OR FIND THE CAUSE. FROM WHAT I HAVE FOUND ONLINE, I AM NOT THE ONLY PERSON WITH THIS SAME ISSUE. THE LATEST EPISODE WAS DECEMBER 8, 2017, BUT THIS HAS BEEN AN ISSUE FOR SEVERAL YEARS, BASICALLY SINCE I PURCHASED THE VEHICLE USED IN 2013. I ALSO CONTACTED DODGE DIRECTLY AND THEY OPENED A CASE (#32993255).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052907December 7, 2017
POWER TRAIN
WRITING IN REGARDS TO A RECALL ISSUED FOR 2009 DODGE JOURNEYS ON DATE 10/9/2008. THE RECALL IS CHRYSLER RECALL H33 THAT BEGAN ON 11/10/2008. THIS RECALL ADDRESSES THE POWERTRAIN CONTROL MODEL/FUEL PUMP RELAY. MY VEHICLE IS STATED TO HAVE NOT QUALIFIED FOR THIS RECALL BUT IS CURRENTLY HAVING THE SAME DYSFUNCTION LISTED IN THE RECALL AND IS NOT OPERABLE. MY VEHICLE HAS BEEN DIAGNOSED AND NEEDS A POWERTRAIN CONTROL MODULE REPLACEMENT DUE TO MALFUNCTION. THE MALFUNCTION OCCURS WHEN THE VEHICLE IS POWERED ON, WHEN IN MOTION, AND WHEN TRYING TO DRIVE. I SPOKE WITH DEBBIE AT CHRYSLER TODAY AND SHE INFORMED ME THAT MY VEHICLE DID NOT QUALIFY FOR THE RECALL H33 REPLACEMENT OF THIS PART AS IDENTIFIED BY VIN, ALTHOUGH MY VEHICLE WAS MANUFACTURED WITHIN THE SAME DATES, MAKE, MODEL AND YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052951December 7, 2017
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
TAKATA RECALL, RESEARCHING MY CAR VIN 3 RECALLS FLAGGED UP AND I HAVE NEVER BEEN NOTIFIED OF THE RECALLS MY CAR HAS BREAKING ISSUES THE BREAKS WORK AT TIMES AND NOT OTHER TIMES , THE TRANSMISSION WILL NOT CHANGE GEAR RANDOMLY AND WILL LUNG FORWARD WHEN STOPPING LASTLY IT PULLS TO THE RIGHT SO HARD ITS HARD TO DRIVE THE CAR DEALER SAID THERE IS NOT ISSUES WITH THE CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11052685December 6, 2017
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AIR BAG LIGHT GOES ON AT CERTAIN TIMES, AND THE HORN GOES ON ALL BY IT'S SELF WHILE THE VEHICLE IS SITTING WITH OUT RUNNING, AND WHILE DRIVING, I HAD TO REMOVE THE FUSE TO STOP THE HORN FROM GOING OFF ON IT'S OWN, BUT NOW I HAVE NO HORN AND THAT IS A SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052569December 5, 2017
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING DOWN THE HIGHWAY, MY ALTERNATOR WENT OUT. THE BATTERY LIGHT CAME ON AND ALL OF THE LIGHTS STARTED FLASHING. I MANAGED TO EXIT THE FREEWAY AND GET TO A SAFE POINT. I AM REPORTING THIS BECAUSE I SEE THAT THERE WAS A RECALL ON 2011 - 2014 MODELS. THE VERY SAME THING HAPPENED TO MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052162December 4, 2017
UNKNOWN OR OTHER
THE HEATER CORE IN MY 2009 DODGE JOURNEY HAS BEEN AN ISSUE FOR THE LAST 4 YEARS. IT HAS BEEN BEEN REPLACED IN 2014, FLUSHED IN 2015, FLUSHED IN 2016 AND NOW NEEDS REPLACE AGAIN. THIS IS 1300.00 TO REPLACE THE CORE. THIS IS DEFINITELY A DESIGN FLAW AND SHOULD BE REPLACED BY DODGE AT NO COST TO ME. THIS IS AN ONGOING ISSUE WITH THIS YEAR. I CAN NOT AFFORD TO PUT OUT THAT KIND OF MONEY EVERY YEAR. THIS NEEDS LOOKED INTO. THE PASSENGER SIDE HAD SOME HEAT BUT NOW HAS NONE. I ALWAYS SEEMS TO BREAKDOWN WHEN IT IS COMING INTO THE COLD SEASON. IT IS NOT FAIR THAT THE CONSUMER SHOULD HAVE TO CONTINUE TO PAY FOR DODGE'S DESIGN FLAW. ALSO, THE BRAKES AND ROTORS ARE ANOTHER ONGOING ISSUE, THEY HAVE BEEN REPLACED NUMEROUS TIMES AT MY COST. THIS IS ANOTHER ONGOING ISSUE WITH THIS PARTICULAR CAR. ALL OF THE WORK THAT HAS BEEN COMPLETED ON MY CAR ARE ON MY CARFAX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051744December 1, 2017
UNKNOWN OR OTHER
NO FUSE WARNING LIGHT, WON'T START & INTERIOR LIGHTS DON'Y WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051128November 29, 2017
ENGINE
WIFE WAS DRIVING CAR 1/2 MILE FROM HOME, STARTED SMOKING, STALLED ON BUSY STREET, COASTED INTO SHOPPING CENTER HAD CAR TOWED TO A GARAGE-FOUND FREEZE PLUG BETWEEN ENGINE AND TRANS FAILED, ENGINE OVERHEATED , CLY HEAD GASKETS FAILED,ENGINE HAD TO BE REMOVED AND REBUILT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051046November 28, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. UPON INSPECTION, THE CONTACT NOTICED THAT THE REAR WINDOW WAS SHATTERED AS IF THERE WAS FORCED ENTRY OR AN INDIVIDUAL HAD BROKEN THE GLASS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051070November 28, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER
FRONT WIPERS WON'T TURN OFF AND NO TURN SIGNALS HEAD LIGHTS WON'T TURN OFF AND HIGH BEAMS DON'T WORK . ALARM GOES OFF RANDOMLY AND HORN GOES OFF RANDOMLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048575November 27, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO DECREASE IN SPEED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (LANDMARK DODGE CHRYSLER JEEP RAM, 6850 MT ZION BLVD, MORROW, GA 30260) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048833November 27, 2017
AIR BAGS
AN ACCIDENT WAS REPORTED ON 11/16/2017, THIS YEAR. COULD IT BE TO THE AIR BAG DID NOT DEPLOYING AS AN FIRE-HYDRANT WAS STRUCK TEARING OFF THE PASSENGER SIDE OF THE SUV AND PERMANENTLY DAMAGING THE ENGINE CRADLE WAS TORN FROM THE MOTOR...UPDATED 12/13/17 *BF *BF *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11048322November 24, 2017
UNKNOWN OR OTHER, ENGINE
I WAS DRIVING WITH THE CRUISE CONTROL ON AND THE VEHICLE KEPT TRYING TO SPEED ITSELF BACK UP AND THE CAR KEPT SLOWING DOWN I NOTICED THE CAR WAS ON FIRE IN THE BACK OF THE CAR SO I PULLED OVER TURNED THE CAR OFF JUMPED OUT WALKED TO A SAFE DISTANCE CALLED THE POLICE WHILE ON THE PHONE WITH THEM THE CAR CATCHES FIRE AND BURNED DOWN. *TT *CN *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11048169November 23, 2017
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
HAVE LOST MOST CONTROLS FROM DRIVERS DOOR SWITCH, ONLY THING THAT WORKS IS REAR WINDOWS. ALL OTHER 3 DOORS WORK FINE INDEPENDENTLY. VEHICLE HAD THE K07 RECALL DONE IN FEB 2011. SINCE THEN, THERE WAS INTERMITTENT AUTO/UP-DOWN ON BOTH FRONT DOORS. NOW I HAVE LOST FUNCTION AS MENTIONED BEFORE. THE VEHICLE HAS BEEN AT LOCAL DODGE/CHRYSLER DEALERSHIP SINCE 14 NOVEMBER FOR DIAGNOSIS AND REPAIR. THEY CANT FIGURE OUR PROBLEM. CHRYSLER CORPORATION WAS CONTACTED BY ME FOR ASSISTANCE ON 19 NOV. AS OF THIS MESSAGE, STILL NO FINAL DIAGNOSIS AND REPAIR. ALL THEY DO IS KEEP CHANGING PARTS AS DIRECTED BY CHRYSLER. WE ARE EXTREMELY FRUSTRATED WITH THIS SITUATION AND MY GUT FEELINGS TELL ME THERE IS A FAILURE WITH THE K07 RECALL AND/OR KEY FOB RECALL NUMBER R03. ALL THESE COMPONENTS ARE RELATED ELECTRONICALLY. SINCERELY THINK ITS TIME FOR THE NHTSA TO RELOOK THESE 2 RECALLS WITH CHRYSLER CORPORATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048170November 23, 2017
ELECTRICAL SYSTEM
TIPM DEFFECTID
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047761November 21, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AN UNKNOWN ISSUE IS COMPLETELY DRAINING THE BATTERY. THUS, RENDERING THE TRUCK INOPERABLE. THE AUTO DOOR LOCKS WOULD NOT WORK AND THE VEHICLE WOULD NOT START. THE FIRST OCCURRENCE TOOK PLACE ROUGHLY TWO MONTHS AGO. THE SERVICE DEPARTMENT AT DARCARS TEMPLE HILLS, MD, TRIED TO CONVINCE ME THAT I LEFT MY TRUCK RUNNING. THIS TIME, SAME EXACT ISSUE TOOK PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047778November 21, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
DODGE JOURNEY BURST INTO FLAMES AFTER BEING REPAIRED AFTER A FACTORY RECALL, DRIVER HAD TO PULL OVER TO THE SIDE OF THE HIGHWAY STOP AND EXIT THE VEHICLE UNTIL SMOKE SUBSIDED AND FIRE WAS EXTINGUISHED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11047594November 20, 2017
ELECTRICAL SYSTEM
MY HORN STARTED GOING OFF IN THE MIDDLE OF NIGHT,CONSTANTLY. IT EVEN GOES OFF WHILE DRIVING. THEN MY LOCKS DON'T PULL DOWN SO ANYONE CAN OPEN MY DOORS AND NO ALARM SINCE I HAD TO DISCONNECT MY HORN. I'VE SEEN MANY YOUTUBE VIDEOS OF OTHER VEHICLE OWNERS HAVE THE SAME ISSUE AND DODGE WILL NOT ACKNOWLEDGE THIS ISSUE. VERY DANGEROUS TO NOT HAVE A HORN ESP. DRIVING IN NY. DON'T EVER BUY DODGE/JEEP/CHRYSLER..HORRIBLE COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046920November 17, 2017
POWER TRAIN
VEHICLE DOWNSHIFTS HARD IN SLOW TRAFFIC. VEHICLE THEN PROCEEDS TO TURN OFF BUT ENGINE WILL NOT STOP UNTIL YOU PUT FOOT ON BRAKE PUT VEHICLE IN PARK AND PUSH ENGINE BUTTON. THE DEALERSHIP RESETS CODE AND RUNS GOOD FOR ABOUT 200 TO 400 MILES AND HAPPENS AGAIN. BEEN BACK TO DEALERSHIP THREE TIMES. THE TRANSMISSION SHIFTS JERKY BETWEEN 30 TO 37 MPH AND THEN ENGINE LIGHT COMES ON AND VEHILCE STOPS.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11046976November 17, 2017
SERVICE BRAKES, EXTERIOR LIGHTING
THIS CAR HAS JUST A LITTLE OVER 33145 MILES AND I JUST FOUND OUT THAT THE ROTORS ON THE BACK HAVE RUSTED SO BAD THAT THEY WORE OUT THE BACK BRACKS AND CANNOT BE TURNED DOWN THEY HAVE TO BE REPLACED. I HAD MY GRANDCHILDREN IN THIS CAR LESS THAN 2 WEEKS AGO AND MY CAR WAS INSPECTED IN AUGUST BY A DODGE DEALER AND THEN I TOOK IT BACK ON 8/28/17 BECAUSE THE BRAKE LIGHT WAS ON THEY SAID THE BRAKES WERE FINE I HAVE IT ON THE INVOICE FRONT BRAKES 10/32 80% AND 7/32 60% BUT THEY SAID THEY WERE FINE THERE NO WAY THAT RUSTED IN 2 MONTHS TO THAT POINT. I WILL HAVE MIDAS TAKE A PICTURE OF THOSE ROTORS WHEN THEY FIX MY CAR TOMORROW $600.00 FOR CAR REPAIRS THIS WEEK ALONE. DODGE NEED TO PAY FOR MY ROTORS AND LABOR AND THEY ARE REFUSING BECAUSE I WILL NOT TAKE IT BACK TO THE DEALER. I WILL NOT HAVE MINE OR MY FAMILIES LIVES RISKED AGAIN. I AM DONE WITH DODGE TWO BRAND NEW DODGE JOURNEYS IN 4 YEARS AND MAJOR PROBLEMS WITH THE BRAKES, LOW HEADLIGHT BEAMS AND ELECTRICAL ISSUES NOT TO MENTION 2 RECALLS. I JUST FOUND OUT TODAY ALL THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Journey