Dodge Journey Complaints

5,556 consumer complaints on file.

#11064765January 25, 2018
ELECTRICAL SYSTEM
WHILE PARKED, LOCKED AND UNATTENDED THE HORN KEPT HONKING AND WOULD NOT STOP. HAD TO REMOVE FUSES 22 AND 23. OTHER PEOPLE HAVE REPORTED THIS SAME PROBLEM FOR THIS SAME TYPE OF VEHICLE AND THEY HAVE NOT HAD ANY RESOLUTION. A HORN IS REQUIRED TO DRIVE INCASE OF EMERGENCY TO AVOID COLLISIONS. IT IS CRIMINAL THAT DODGE WILL NOT ADDRESS THIS DANGEROUS PROBLEM. HELP IS NEED HERE, PLEASE. HTTPS://DODGEFORUM.COM/FORUM/DODGE-JOURNEY/375847-2010-JOURNEY-WITH-HONKING-ISSUE-4.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064862January 25, 2018
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 15 MPH, THE BRAKE PEDAL WAS APPLIED AND BECAME STIFF AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO CONCRETE DIVIDERS. THE ESC WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 41,385.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11064902January 25, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY THE CONTACT STATED THE THE SRS MODULE INDICATOR ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (EASTCHESTER CHRYSLER JEEP DODGE RAM, 4007 BOSTON RD, BRONX, NY 10466) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPROGRAMMED AND THE REMEDY PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064685January 24, 2018
UNKNOWN OR OTHER
THE DRIVERS SIDE WINDOW BUTTON BROKE OFF. DON'T HAVE A BUTTON NOW TO ROLL UP OR DOWN ALSO THE DRIVERS SEAT WILL NOT GO UP OR DOWN. HAVE TO SIT ON PILLOWS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064346January 23, 2018
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED LACK OF ACCELERATION AND MODERATE VIBRATION WHILE BEING OPERATED AT 60 MPH. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DICK POE CHRYSLER JEEP (6501 MONTANA AVE, EL PASO, TX) WHERE IT WAS DIAGNOSED THAT THE PCM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064371January 23, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
MY CAR IS AT 71000 MILES IT WILL NOT SWITCH INTO GEARS MEANING I HAVE TO PULL OVER TURN CAR OFF AND BACK ON IN HOPE THAT IT WILL SWITCH GEARS. MANY TIMES THAT DOESN'T WORK. MY BRAKE CALIBER HAS BEEN REPLACED AND IT STILL IS MESSED UP AGAIN. YESTERDAY I WAS RIDING DOWN ROAD AND CAR JUST POWERED OFF ON ME FOR NO REASON. I COULD NOT START IT BACK UP AFTER HOUR IT RESTARTED.WE CHECKED ENGINE FLUID ETC EVERYTHING WAS GOOD. I WAITED UNTIL END OF MY SHIFT WENT AND GOT CAR TO TAKE HOME. AS I BEGAN TRAVELING HOME A POWER LIGHTING BOLT CAME ON IN MY DASH. CAR SHUT OFF AGAIN WOULD NOT START UNFORTUNATELY I WAS UNABLE TO BARE OFF THE ROAD BECAUSE EVERYTHING LOCKED UP IN CAR. I WISH I NEVER PURCHASED THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064379January 23, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TWO DAYS AGO MY ABS AND ESC LIGHT CAME ON, I HAVE ALSO NOTICED SINCE THEN I HAVE NO CRUISE CONTROL. IN THE WINTER HERE THE ROADS ARE QUITE SICK, AND THE ANTILOCK BRAKES THAT ARE ON THIS VEHICLE NO LONGER FUNCTION. WHEN I WAS DRIVING INTO WORK AND CAME TO A STOP LIGHT, I TRIED TO STOP AND KEPT SLIDING AS A RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064390January 23, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
FOR THE 2ND TIME SINCE I PURCHASED THIS CAR 2 YEARS AGO, I HAVE LOST POWER STEERING AND HAD TO PAY TO REPLACE IT. THIS CAR HAS BEEN A LEMON SINCE I PURCHASED IT. FIRST THE HEAD GASKET BLEW, THEN I HAD TO REPLACE THE RADIATOR, THEN THE IGNITION SWITCH, NOW POWER STEERING TWICE. THIS CAR IS NOTHING BUT A MONEY PIT. I TELL EVERYONE I KNOW TO STAY AWAY FROM DODGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064254January 22, 2018
STEERING
POWER STEERING RETURN LINE BURST ON A COLD START 01/17/18 IN MOORHEAD MN AT ABOUT 0 DEGREES F. HE IS A NEW DRIVER AS OF 09/13/17 AND WAS SCARED AT AN INTERSECTION WHEN TURNING LEFT WITH ONCOMING TRAFFIC THAT THE VEHICLE WAS VERY HARD TO STEER. HE AVOIDED AN ACCIDENT NARROWLY. DESPITE MANY MANY MODELS OF THE DODGE JOURNEY VEHICLE BEING COVERED UNDER NHTSA CAMPAIGN #16V273000, HIS VEHICLE ISN'T. THIS TYPE OF MFR DEFECT SHOULD NOT BE PRESENTED LIVE IN TRAFFIC TO AN INEXPERIENCED DRIVER. HIS EXACT VEHICLE MODEL AND ENGINE ARE COVERED UNDER THE CAMPAIGN IF IT HAD A BLOCK HEATER? THE LACK OF BLOCK HEATER HAD NOTHING TO DO WITH THIS FAILURE AND OWNERS OF THIS VEHICLE SHOULD HAVE BEEN NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064268January 22, 2018
SUSPENSION
THE REAR DRIVER SIDE CAMBRIDGE CANT BE ADJUSTED AND IT IS WEARING MY TIRES. ALIGNMENT SHOP IS SAYING THAT THEY CANT BE ADJUSTED SO THEY CANT ALIGN MY CAR- IS THERE A RECALL ON THIS? HOW CAN THIS BE FIXED WENT TO TWO PLACES ONE IN DECEMBER 2017 AND ONE THIS MONTH JANUARY 2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063693January 19, 2018
UNKNOWN OR OTHER
HEATER CORE...THERE IS MULTIPLE COMPLAINTS ON THE HEATER CORE GOING OUT. COSTING PEOPLE ATOT OF MONEY. MY CAR IS JUST 3 YEARS OLD HEAT SHOULD STILL WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063700January 19, 2018
POWER TRAIN
THERE WAS A EXHAUST SMELL IN THE CABIN THAT WAS REPEATEDLY CHECKED BY THE DEALER AND COULDN'T FIND THE SOURCE. THEN ON THE HIGHWAY WHILE TRAVELING OUT OF TOWN, I HEARD A LOUD BANG. PULLED OVER AND THE CAR WOULDN'T START. GOT IT TOWED, AND THE MECHANIC SAID THE TRANSFER CASE NEEDED TO BE REPLACED FOR $3000 WITH ONLY 75,000 MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063804January 19, 2018
SERVICE BRAKES
TAKATA RECALL FRENA DE GOLPE O COMO KE BRINCA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063833January 19, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
DRIVING MY DAUGHTER TO SCHOOL THIS MORNING, SLOWED FROM 25 MPH FOR UPCOMING STOP SIGN. LOST ALL POWER AND STEERING. ALL ELECTRICAL COMPONENTS IN THE VEHICLE WERE BLANK. SEEMED A BIT DIFFICULT TO STOP BUT NOT SURE IF THAT WAS A BRAKE ISSUE. STORED VEHICLE. PUT IT IN PARK. LIGHTS ON COMPONENTS CAME BACK ON IMMEDIATELY AND BUTTON START INDICATOR STILL LIT IN RUN POSITION. STEPPED ON BRAKES AND PUSHED THE BUTTON AND THE VEHICLE STARTED FINE. NO ISSUES ON RETURN HOME. ALMOST EXACTLY 2 HOURS LATER TRIED TO TAKE MY SON TO SCHOOL. HIT UNLOCK BUTTON ON KEYS, NO RESPONSE. TRIED MULTIPLE TONNES AND ANY/ALL BUTTONS- NO RESPONSE. USED "VALET" KEY TO UNLOCK DOOR. NO COMPONENT LIGHTS OR INDICATORS CAME ON. LEFT THE DRIVERS DOOR OPEN, OPENED HOOD, LOOKED AROUND, NO OBVIOUS PROBLEMS. SHOOK BATTERY CABLES- ALL TIGHT. CLOSED HOOD HAZARD LIGHTS STARTED FLASHING. GOT IN AND PRESSED ON THE BRAKES, PUSHED START BUTTON AND VEHICLE STARTED. DID NOT DRIVE IT AT THAT TIME. BARELY 2 HOURS LATER I STARTED THE VEHICLE TOO DRIVE TO WORK. LET IT WARM UP FOR ABOUT 3 MINUTES, THEN TOOK CITY STREETS. ABOUT 1 MILE INTO THE DRIVE I STOPPED FOR A RED LIGHT. VEHICLE AGAIN LOST ALL POWER, NO LIGHTS ON COMPONENTS, NOTHING. HAD A VEHICLE COMING UP BEHIND ME SO QUICKLY PUT IT IN PARK AND RESTARTED THE VEHICLE. OIL INDICATOR LIGHT CAME ON. LOOKED AT VEHICLE INFO AND TEMPS WERE ALL WITHIN MID-RANGE. GOT TO WORK (APPROXIMATELY 1 MORE MILE AWAY) AND TURNED VEHICLE OFF. I HAVE STARTED IT ON EACH BREAK (EVERY 2-3 HOURS) AND NONE OIL LIGHT IS ON AND NO OTHER ISSUES HAVE OCCURRED. I BOUGHT THIS VEHICLE ON JANUARY 5TH, HAVE DRIVEN IT PRACTICALLY EVERY DAY, PUT ALMOST 400 MILES ON IT (NOW AT 14,807) AND NO ISSUES UNTIL TODAY. SCARED TO DRIVE IT NOW BUT MUST GET TO WORK TO PAY FOR IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063465January 18, 2018
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE LOW BEAMS FAILED TO FUNCTION AS WELL AS THE HIGH BEAMS. THE CONTACT HAD TO APPLY THE RUNNING LIGHTS DUE TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE CONTACT MENTIONED THAT THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063480January 18, 2018
SERVICE BRAKES, WHEELS
AFTER 60MPH HAVE VIBRATION WEN TOUCH THA BRAKE PEDAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063623January 18, 2018
STEERING
POWER STEERING WENT OUT ON THE FREEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063193January 17, 2018
POWER TRAIN, STEERING
PROBLEM WITH STEARING SYSTEM AS CAMPAIN FCA S08 ALSO ON THIS MODEL 2.0 TD DPF ALSO HUGE PROBLEM ON AUTOMATIC TRANSMITION GETRAG
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11063202January 17, 2018
AIR BAGS
HEAD ON COLLISION. AIR BAGS DID NOT DEPLOY. OWNER'S SPOUSE OF THE DODGE JOURNEY 2017 WAS DIAGNOSED WITH MOTOR VEHICLE COLLISION, INITIAL ENCOUNTER CONTUSION OF CHEST WALL, UNSPECIFIED LATERALITY, INITIAL ENCOUNTER. OWNER'S SPOUSE OF THE DODGE JOURNEY 2017 WAS TURNING LEFT INTO THEIR HOME DRIVEWAY AS ONCOMING VEHICLE HIT THE OWNER'S DODGE JOURNEY 2017.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11063260January 17, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
ISSUES I HAVE HAD SO FAR: 'CAR WAS ON AND RUNNING, IN PARK, COULDN'T MOVE IT FROM PARK TO DRIVE. HAD TO TURN CAR OFF AND BACK ON TO 'RESTART' THE MAIN COMPUTER THAT CONTROLS ALL THAT 'THE HEADLIGHTS, VISOR MIRROR LIGHTS, DASHBOARD MAIN LIGHT FLICKERED WORSE THAN ANY OTHER TIMES (THIS HAPPENS MOST FREQUENTLY) 'THE FOLLOWING DASHBOARD LIGHTS WOULD LIGHT UP LIKE A CHRISTMAS TREE: BRAKE, EAP BAS, ABS AND THE ONE THAT SHOWS SLIPPERY CONDITIONS 'ODOMETER WOULD GO FROM 0 TO 100 AND BACK AND FORTH LIKE IT WAS POSSESSED MANY, MANY TIMES 'DINGS AND WHATEVER NOISE IS MADE WHEN ALL THE ABOVE DASHBOARD LIGHTS FLICKERED ON AND OFF 'RANDOM LOCK/UNLOCK OF DOORS 'RADIO WOULD RANDOMLY SHUT OFF AND COME BACK ON * HAD TO BE JUMP STARTED 3 TIMES AS MY 13 MONTH BATTERY WAS DRAINED TO NOTHING TOOK TO LOCAL DODGE DEALER, ALL THEY DID WAS REPLACE MY 13 MON. OLD BATTERY AND IGNITION FUSES AND SENT ME ON MY WAY WITHOUT THE ISSUE BEING FIXED. ALL THE ABOVE HAS HAPPENED IN MOTION OR STATIONARY EXCEPT TRYING TO MOVE FROM PARK TO DRIVE WAS STATIONARY. I POSTED VIDEO OF THIS ON MY YOUTUBE CHANNEL (HTTPS://WWW.YOUTUBE.COM/WATCH?V=MKQQ1YM7SHU) I STRONGLY FEEL THIS IS A FAULTY TIPM REFERENCES THAT HAVE SAME ISSUE AS I DO: HTTPS://DODGEFORUM.COM/FORUM/3RD-GEN-DURANGO/379400-TIPM-RECALL-COMING.HTML HTTPS://DODGEFORUM.COM/FORUM/3RD-GEN-DURANGO/379400-TIPM-RECALL-COMING-3.HTML HTTPS://WWW.CHRYSLER.COM/WEBSELFSERVICE/FCANORTH/VININPUTFORM.JSP I ALSO CONTACT AN ONLINE MOPAR REPRESENTATIVE ON THIS ISSUE AND ALL THEY SAID WAS 'SINCE MY VEHICLE IS OVER THE 36,000 FACTORY WARRANTY, IT DOES NOT MATTER WHO OWNS THE VEHICLE. IF THERE IS A COMMON ISSUE DUE TO A DEFECT AND NOT SOME EXTERNAL SOURCES. I WOULD RECOMMEND KEEPING YOUR RECEIPTS IF THIS EVER DOES BECOME THE CASE WE WILL SEND OUT A LETTER AND YOU CAN SUBMIT FOR REIMBURSEMENT.' SO BASICALLY I AM SCREWED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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