Dodge Journey Complaints

5,556 consumer complaints on file.

#11072832February 14, 2018
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE POWER STEERING RETURN HOSE FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT DIAGNOSED THE VEHICLE HIMSELF AND DETERMINED THAT THE FAULTY PART WAS THE POWER STEERING RETURN HOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WANTED HIS VEHICLE INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING) BECAUSE HE BELIEVED THE FAILURE WAS RELEVANT TO THE RECALL. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072879February 14, 2018
ENGINE, UNKNOWN OR OTHER
WHILE DRIVING MY VEHICLE, IT SHUTS DOWN ON ME, STEERING WHEEL LOCKS AND IT STOPS ACCELERATING. IT IS VERY DANGEROUS, AS IT JUST STOPS ON ME. IT HAS LEFT ME IN THE MIDDLE OF THE CITY STREET, AND ITS BEEN A FEW TIMES NOW. THE CHECK ENGINE LIGHT IS ON, ALTHOUGH, IN TWO OCCASIONS, WHEN THE CAR STARTED BACK UP, THE CHECK ENGINE LIGHT GOES AWAY. IT'S NERVE WRECKING AND SCARY TO KNOW THAT IT WILL SHUT DOWN ON ME JUST LIKE THAT, WHILE IN MOTION. I DRIVE ON THE HIGHWAY, I JUST HOPE, NEXT TIME, IT DOESN'T SHUT DOWN ON ME IN THE HIGHWAY. I HAVE MADE A SERVICE CAR TO THE CAR DEALERSHIP WHERE I PURCHASED IT AND WILL BE TAKING IT IN TO GET SEEN IN A COUPLE OF DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072907February 14, 2018
POWER TRAIN
I NOTICED A VIBRATION/HESITATION AROUND 40MPH AND TOOK MY CAR TO THE LOCAL PISCHKE SHOP AND THEY PERFORMED A REPROGRAMMING OF THE POWERTRAIN CONTROL MODULE TO THE LATEST SOFTWARE. UNFORTUNATELY THAT REPROGRAMMING DID NOT FIX THE PROBLEM AND I WAS TOLD TO REACH OUT TO CHRYSLER DIRECTLY. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072944February 14, 2018
ELECTRICAL SYSTEM, SUSPENSION
MY CAR ALMOST CAUGHT A FIRE FROM THE CIGERATTI LIGHTER WHEN I WAS CHARGING MY CELL PHONE AND ALSO MY HORN GO OFF ON ITS ON FOR A CERTAIN AMOUNT OF TIME AND THE LIGHTS AS WELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072733February 13, 2018
STEERING
HYDRAULIC POWER STEERING LINES SPLIT AT START UP IN COLD LOSING ALL POWER STEERING FLUID
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072761February 13, 2018
STEERING
HAVE HAD POWER STEERING HOSE FAIL TWICE IN TWO WEEKS. THIS HAS HAPPENED AFTER STARTING THE VEHICLE IN EXTREME COLD TEMPERATURES. ONCE IT HAPPENED IN DRIVEWAY BUT WAS NOT NOTICED TILL ON THE ROAD. NEXT TIME HAPPENED AFTER STARTING THE VEHICLE IN DRIVEWAY BUT WAS NOTICED BEFORE TAKING ON ROAD. SEEMED TO BE SPRAYING FLUID ON ENGINE SO WAS A FIRE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072469February 13, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2013 DODGE JOURNEY. IN SEPTEMBER OF 2016, THE CONTACT REAR ENDED THE PRECEDING VEHICLE WHILE DRIVING 15 MPH. BOTH VEHICLES CRASHED INTO A BUILDING. THE AIR BAGS DID NOT DEPLOY. THERE WERE THREE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT'S VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. **SEE VOQ 11061829 FOR ADDITIONAL INFORMATION.** *TT *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11071713February 8, 2018
SEATS
IN AUGUST 2017 I CAME OUT TO GET INTO THE CAR AND THE DRIVERS SIDE HEADREST HAD PARKED IN THE DRIVEWAY DEPLOYED OVERNIGHT. NEXT DAY WE WERE SITTING IN THE CAR WAITING FOR FOOD TO BE DELIVERED AND THE PASSENGER SIDE HEADREST DEPLOYED STRIKING MY DAUGHTER IN THE FACE HARD ENOUGH TO LEAVE A BRUISE. HEADREST WILL NOT RESET AND DEALERSHIP STATES THAT IT IS A MANUFACTURER DEFECT BUT WILL NOT REPLACE THEM. VEHICLE WAS AT 80000 MILES AT THE TIME SO NO LONGER UNDER FULL WARRANTY, BUT THE MANUFACTURER SHOULD HAVE TO REPLACE FAULTY SAFETY EQUIPMENT REGARDLESS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11071764February 8, 2018
UNKNOWN OR OTHER
NOT TO LONG AFTER I BOUGHT MY JOURNEY 2011, I CAN HEAR A LOUD WHINE WHEN I TURN MY CAR ON. IT KEEPS WHINING UNTIL I'M DRIVING AWAY. IS IT DOING DAMAGE? SINCE I BOUGHT MY JOURNEY, I HAVE BEEN VERY PLEASED WITH IT AND WOULD, EVEN WITH THE PROBLEMS OF THE WHINING AND THE HUGE POWER STEERING FLUID LOSE, THAT FOR SOME REASON MY SPECIFIC CAR IS NOT INCLUDED IN THE RECALL, REMAIN A HUGE FAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071570February 7, 2018
STEERING
WHEN I START MY JOURNEY, THE POWER STEERING GOES OUT AND THERE IS A HUGE PUDDLE OF FLUID UNDER MY CAR. I'VE LOOKED ON LINE AND THE EXACT SAME PROBLEM IS HAPPENING AND BEING RECALLED, YET MY CAR HASN'T BEEN. I DON'T UNDERSTAND THAT IF THE LEAKING IS A SAFETY PROBLEM, WHY MY CAR IS NOT INCLUDED. THE LEAKING OCCURS IN EXTREME COLD WEATHER, WHICH IS WHAT WISCONSIN HAS BEEN HAVING. I HAVEN'T BEEN ABLE TO USE MY CAR FOR A MONTH, OR MORE, UNLESS I FILL IT UP WITH POWER STEERING FLUID EVERY TIME! MY JOURNEY HAS THE BLOCK HEATER THAT IS PART OF THE PROBLEM OF THE LEAKING, I GUESS. EITHER WAY, THE RECALL SHOULD INCLUDE ALL JOURNEYS WITH THIS SAME EXACT PROBLEM! WE HAVE USED ALL KINDS OF CLAMPS TO HOLD THE HOSE ON, BUT IT STILL HAPPENS. THIS ISN'T JUST A ONE DATE THAT THIS HAS HAPPENED, ITS BEEN 17 TIMES IN THE LAST TWO MONTHS, IF NOT MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067039February 5, 2018
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
THE CAR COMPLETELY SHUT OFF GOING DOWN THE ROAD AND EVERYTHING ELECTRICAL WENT CRAZY AND THE HORN WOULDN'T STOP BLARING. I COULDN'T PULL OVER OR ANYTHING BECAUSE MY STEERING AND MY BRAKES WENT OUT. THE CAR FINALLY TURNED BACK ON BY ITSELF AND NOW THE WINDOW WIPERS, BLINKERS, AND DOOR LOCKS DO NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067136February 5, 2018
VISIBILITY/WIPER
HEAT BLOWS OUT OF DRIVER SIDE VENTS BUT BLOWS COLD OUT OF PASSENGER SIDE VENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066594February 2, 2018
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN RANDOMLY SOUNDED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO VICTORY CHRYSLER DODGE JEEP RAM (64 GREENSBURG ST, DELMONT, PA 15626, (724) 468-4114) MORE THAN THREE TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066192February 1, 2018
STEERING
POWER STEERING RETURN LINE BLEW DURING START OF VEHICLE CAUSING ME TO LOSE POWER STEERING CONTROL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066050January 31, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING AT UNKNOWN SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TAKEN TWICE TO THE LOCAL DEALER (FURY MOTORS, 1000 CONCORD ST SOUTH, SAINT PAUL, MN 55075) WHERE IT WAS DIAGNOSED EACH TIME THAT THE DIFFERENTIAL AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 33323599. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 26,035.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065844January 30, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING ON AN INCLINE AT 25 MPH, THE VEHICLE LOST POWER AND ROLLED BACK INTO A DITCH. THERE WERE NO INJURIES. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (VANN UNDERWOOD DODGE CHRYSLER JEEP, 501 S MADISON ST, WHITEVILLE, NC 28472), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 26,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065945January 30, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 30 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE STOPPED MOVING AND THE STABILITY AND TRACTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO 5 CORNERS DODGE CHRYSLER JEEP RAM (1292 WASHINGTON AVE, CEDARBURG, WI 53012, (262-375-3900), BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AT LEAST THREE DIFFERENT TIMES. THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC), BUT THE VIN WAS NOT INCLUDED BECAUSE THE VEHICLE WAS MANUFACTURED IN FEBRUARY OF 2012 VERSUS APRIL 12, 2012 TO APRIL 14, 2015, AS THE RECALL STATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065743January 29, 2018
ENGINE, FUEL/PROPULSION SYSTEM
DURING USE OF THE VEHICLE, WHETHER STATIONARY OR IN MOTION, THE "GAS CAP LIGHT" WILL COME ON FOLLOWED BY "CHECK ENGINE LIGHT". WHEN THIS HAPPENS THE CODE P0456 WILL CAUSE THE CAR TO ACT INDIFFERENT, IT IS STILL DRIVABLE, BUT CAN CAUSE OTHER COMPONENTS TO SHOW A FALSE READING. THIS ISSUE HAS HAPPENED 4 TIMES IN THE PAST 2 MONTHS, AND EVERY TIME WE GO TO THE DEALERSHIP THE CHECK ENGINE LIGHT WILL DISAPPEAR. WE HAVE CHECKED THE GAS CAP, AND THIS VEHICLE IS UNDER 17,000 MILES. THIS SEEMS TO BE A COMMON ISSUE WITH DODGE, JEEP, AND CHRYSLER VEHICLES, AND THIS SHOULD BE HANDLED BY THE MANUFACTURER. TREAT THIS KNOWN ISSUE AS A RECALL, AND IMPROVE UPON YOUR EVAPORATIVE EMISSION SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065009January 26, 2018
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
JUST PURCHASED 2010 JOURNEY WITH 102,000 MILES. 3RD DAY OF OWNERSHIP, VEHICLE STALLED 6 TIMES IN A 15 MINUTE DRIVE. STALLED WHILE SLOWING TO STOP AND WHILE ACCELERATING. NO WARNING LIGUYS, JUST LOST POWER STEERING AND REALIZED IT STALLED. 6 TIMES IN 15 MINUTES. ENGINE CODE SAYS O2 SENSOR FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065211January 26, 2018
FUEL/PROPULSION SYSTEM
THE #6 SPARK PLUG HAS A PROBLEM. I HAVE HAD IT REPLACED TWICE. THE ENGINE LIGHT GOES ON AND OFF WHEN THE CAR RUNS A LITTLE HARD. THEN WILL TURN OFF WHEN IT RUNS SMOOTH. WHEN I HAD THE OIL CHANGED THEY SAID THEY HAVE SEEN OTHER DODGE JOURNEYS WITH THE SAME PROBLEM. MY VEHICLE IS JUST BEING DRIVEN IN ON THE CITY STREETS. IT HAPPENS WHEN I AM SITTING AT A LIGHT AND THE CAR IS IDLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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