Dodge Journey Complaints

5,556 consumer complaints on file.

#11145100November 3, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
EVERYTIME IT RAINS THE CAR FLOODS ON EITHER THE PASSENGER SIDE OR DRIVER SIDE. THIS IS CAUSED ELECTRICAL MALFUNCTIONS AND LIGHTS TO FLICKER. MAY LEAD TO EARLY CORROSION AND FRAME INSTABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144599November 1, 2018
ELECTRONIC STABILITY CONTROL (ESC)
THE CAR WAS FINE THEN THE BATTERY LIGHT CAME ON FOR THE CAR AND THE CAR SHUT OFF ON ME BEFORE I MADE IT HOME HAD TO BE TOWED. PUT A NEW BATTERY WENT TO WORK ON THE WAY GONE THE CAR SHUT OFF ON ME AGAIN. NOW IT HAS TO BE TOWED TO THE SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144279October 31, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
THERE ARE MORE PROBLEMS WITH THE CAR. THERE HAVE BEEN NOTHING BUT PROBLEMS WITH THIS CAR SINCE I BOUGHT IT WHEN IT WAS BRAND NEW. IT'S ONLY 4 YEARS OLD. IT LEAKS OIL NOW TOO! I FEEL VERY UNSAFE DRIVING THIS CAR WITH MY CHILDREN IN IT. THERE HAVE BEEN 9 RECALLS AND NOW I SEE THERE ARE 2 THAT I HAVEN'T HAD DONE. THIS SHOULD BE A LEMON. THIS CAR IS UNSAFE AND I AM STILL PAYING ON THIS CAR. A CAR THAT HAS NOTHING BUT STEERING, ELECTRICAL, AIR BAG, ENGINE AND OTHER NUMEROUS PROBLEMS. I SHOULD BE ABLE TO GIVE THIS CAR BACK AND WALK AWAY FROM IT. THIS CAR IS NOT SAFE! NO ONE SHOULD BE DRIVING IT! I HAD MY OIL CHANGED AND THE NEXT DAY IT SAID I NEEDED MY OIL CHANGED. THE DRIVER WINDOW SCREECHES, THE STEERING WHEEL LOCKS UP, THE CAR LAGS WHEN I GO TO BREAK. WHEN I TRY TO ACCELERATE THE CAR STALLS AND REVS SUPER HIGH. THE ENGINE SMELLS AS IF IT WERE ON FIRE. IT'S NOT SAFE. I'M VERY UPSET. I HAVE 3 LITTLE CHILDREN. I NEED MY CAR TO BE SAFE AND RELIABLE. THIS CAR IS NEITHER. THERE HAS BEEN NOTHING BUT PROBLEMS SINCE I GOT THIS CAR. BUT I'D HAVE IT FIXED AND THEN SOMETHING ELSE WOULD HAPPEN. NOW MORE IS HAPPENING. THINGS I THOUGHT HAD BEEN FIXED EVEN! PLEASE THIS CAR IS A LEMON. IT NEEDS TO BE DESTROYED SO NO ONE IS ABLE TO DRIVE IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144488October 31, 2018
ELECTRICAL SYSTEM
WHILE DRIVING MY DODGE JOURNEY THE HORN BEGAN TO BLOW EXTENSIVELY. I WAS NOT MANUALLY BLOWING THE HORN. THE HORN BEGAN TO BLOW ON IT'S OWN, THEN IT WOULD STOP FOR APPROXIMATELY 3 MINUTES, THEN START AGAIN. NEXT DAY, IT DID THE SAME BUT WITH DIFFERENT TIME INTERVALS. IT WAS BLOWING INTERMITTENTLY. WHEN I WAS HOME, WHILE THE CAR WAS PARKED AND LOCKED, THE HORN BEGAN TO BLOW AGAIN. I FINALLY HAD TO TAKE FUSES OUT. I'M NOW DRIVING WITHOUT A HORN, I CARRY A PURCHASED HORN IN THE CAR. ONLINE THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE AND MAKE OF CAR. THE FIX IS PRICEY! PEOPLE ARE NOT AWARE THAT THEY SHOULD COME TO THIS SITE TO INITIATE A RECALL SO THAT THE MANUFACTURER WILL AIDE US WITH REPAIR. PLEASE HELP US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144516October 31, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING THE HORN ON THE VEHICLE BLOWS FOR NO APPARENT REASON. WE REMOVED THE HORN FUSES AND IT DID STOP, BUT ONCE PUT BACK IN THE HORN BLOWS CONTINUOUSLY WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143006October 26, 2018
ENGINE, FUEL/PROPULSION SYSTEM
MY JOURNEY WILL TURN OFF SITTING A STOP LIGHT OR JUST TURN OFF WHILE ACCELERATING FROM A STOP POSITION. ENTERING OR EXITING TRAFFIC. WHEN CHECKING ENGINE LIGHT THE CAMSHAFT SENSOR WAS DEFECTIVE. THIS CAUSING MY CAR TO TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142643October 25, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRANK SHAFT SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND AN UNKNOWN DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,785. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142369October 24, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I BELIEVE THAT MAYBE THE LOCATION OF THE BATTERY HAS CAUSED OVERHEATING PROBLEMS THAT HAVE CAUSED THE VEHICLE NOT TO START. THE WHOLE CAR WILL TURN ON (AC, LIGHTS, RADIO) EXCEPT FOR THE ENGINE AND IT HAS LEFT MYSELF AND MY CHILDREN STRANDED IN EXTREME WEATHER CONDITIONS. THE CAR INTERMITTENTLY TURNS ON AND THIS HAS BEEN OCCURRING FOR ONE YEAR NOW. IT CAN TAKE ANYWHERE FROM 20 MINUTES TO 3 HOURS BEFORE THE CAR TURNS BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142431October 24, 2018
UNKNOWN OR OTHER
THE HORN GOES OFF ON IT'S OWN, AT ALL TIMES OF THE DAY AND NIGHT, WHETHER THE VEHICLE IS ON OR OFF. IT GOES OFF TO THE POINT WHERE THE FUSE HAS TO BE PULLED, WHICH HAS RESULTED IN A VEHICLE WITH AN INACTIVE HORN, CAUSING A HUGE SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142435October 24, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
NOT RIGHT,, TRANSMISSION STOPPED ON ME DRIVING, K & M DODGE MECHANIC SAYS IT'S NOT MY FAULT THAT THE TRANSMISSION JUST STOPPED ON ME WHILE DRIVING, HE SAID THE 2 GEAR ISN'T THERE, THIS IS 2 TIMES NOW I ALMOST GOT KILLED, TO TOP THAT OFF I PURCHASED THIS MUSED VEHICLE ON 2/16/2018 & PAID CASH OF $4,263.00 I ASKED IF THIS CAR HAD ANY PROBLEMS BC I DO NOT WANT TO PUT ANY MONEY INTO IT.. HE TOLD ME & MY PARENTS ONLY NEEDED REAR TIRES, I ASKED IF IT'S NEEN IN A CAR ACCIDENT, HE SAID NO.. HE SAID I WILL BE THE 2ND OWNER,, SOMETHING ISN'T RIGHT, SO I TOOK IT IN ON 2/17/2018 TO GET 2 NEW REAR TIRES & OMG, ARE YOU KIDDING ME,, THIS CAR DIDN'T HAVE ANY AIRBAGS, ELECTRICAL SYSTEM WAS MESSED UP, HAD TO HAVE A OIL CHANGE ON 2/22/2018, THEN IT WENT IN REPAIR SHOP ON 2/26/2018 FOR RECALL ON AIRBAGS, THEN GOT IT BACK ON 3/26/2018, JUST FOR IT TO GO BACK IN ON 4/1/2018 FOR A BALL JOINT/TIE RODS/ROTORS/BRAKES FRONT & BACK/ WHEEL ALIGNMENT/NEW BATTERY YOU GOT TO BE KIDDING ME,, I AM PISSED AS HECK, FOUND OUT I'M THE 4TH/5TH OWNER,, IT WAS IN S CAR ACCIDENT PASSENGER SIDE IN OCT 2017 CAR STALLED ON PPL, MINOR FRAME WORK, CAR IS MISSING LOTS OF PARTS, THEN I HAD TO BUY ANOTHER TIRE FRONT PASSENGER SIDE, KEY FOB DOESN'T WANT TO START CAR,,THEN I ALMOST GOT HIT DRIVING BC IGNITION STOPPED ON ME DRIVING,, THEN HAD STARTER REPLACED NEW ON 8/26/2018 TO TOP THAT OFF ON AUG 28 CAR STALLS AGAIN, FRIEND COMES OVER WITH METER TO CHECK OUT CAR STATISTICS & SAYS CAR NEEDS THE TRANSMISSION CONTROL MODULAR RESET SO I CAN DRIVE, SO THEN TRY TO DRIVE CAR ON SEPT 5TH, WON'T MOVE, SO I HAVE TO GET RIDES, THEN ON SEPT 12TH START UP, TRY TO DRIVE IT & THE CAR STOPS, TRIED TO DRIVE IT BACK TO K & M DODGE ON SEPT 12TH 2018,, IT'S BEEN THERE SINCE THAT DAY BC NOT DRIVABLE, NEEDS A NEW TRANSMISSION, I CAN'T AFFORD BC I AM ON DISIBILITY (SOCIAL SECURITY DISABILTY), I CALLED A LAWYER ON 2/17/2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142450October 24, 2018
UNKNOWN OR OTHER
DRIVING UP LOMBARD STREET IN SAN FRANCISCO, WHEN I STEP ON BRAKES ON STOPS WHILE UPHILL, THEN STEP ON GAS TO DRIVE AGAIN, THE VEHICLE'S TIRES SPINS (NOT CATCHING) THEN VEHICLE WOULD DROP BACKWARDS 2 TO 5 FEET. THIS IS A VERY BUSY STREET BECAUSE IT IS A TOURIST ATTRACTION, BUT OTHER CARS ARE STAYING AWAY FROM THE JOURNEY BECAUSE IT KEEPS FALLING BACK. THIS HAPPENED IN MARCH 2017. TOOK IT TO DEALERSHIP, THEY CANT FIND ANY PROBLEM, SAID THAT IT IS JOURNEY'S DESIGN TO SAVE FUEL. DIDN'T USE JOURNEY IN SF AGAIN, FOR MY SAFETY AND OTHERS. JUST WANTED TO KNOW IF THIS IS REALLY TRUE, THAT THIS IS THEIR DESIGN AND YOU ARE AWARE OF THIS HAPPENING. (NOT SURE OF SPECIFIC DATE BUT MARCH, 2017)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142243October 23, 2018
ELECTRICAL SYSTEM
THE CAR WOULD RANDOMLY FAIL TO START. SOMETIMES THE BATTERY WOULD COMPLETELY DRAIN. PUTTING IT IN NEUTRAL WOULD SOMETIMES WORK BUT NOT ALWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142258October 23, 2018
ENGINE
VEHICLE IS SHUTTING OFF WHILE DRIVING. ON MULTIPLE OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141736October 22, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY DODGE JOURNEY WILL LEAVE ME STRANDED, IN WHAT IT SEEMS, THE MOST INCONVENIENT TIMES. THIS ISSUE WILL HAPPEN AT LEAST TWICE A WEEK NOW. I WILL TURN THE IGNITION AND TRIED TO START THE CAR, BUT ALL I'LL GET IS A "CLICK" SOUND. SOMETIMES PUTTING THE CAR IN NEUTRAL WORKS, MOST OF THE TIME DOESN'T. SOMETIMES I CAN'T EVEN GET THE CAR OUT OF PARK, EVEN WHEN THE KEY IS INSERTED AND MOVED TO START. WHAT IT SEEMS TO WORK ALMOST EVERYTIME IS TO WAIT IT OUT. IT'S A HUGE WASTE OF TIME, BUT I'VE WAITED ANYWHERE FROM 18 MINUTES UP TO 1 HOUR AND 34 MINUTES. I'VE TAKEN THE SUV ON MULTIPLE OCCASIONS TO THE DEALERSHIP AND SPEND MORE THAN $2,000 IN APPARENT FIXES THAT DOESN'T DO ANYTHING. I'VE DONE RECALLS FOR THE IGNITION AND THE WIRE HARNESS, AS WELL AS REPLACING THE BATTERY (TWICE), STARTER (THREE TIMES) AND THE NEUTRAL SAFETY POSITION SWITCH (ONCE). CALLED DODGE ON MULTIPLE OCCASIONS, BUT THEIR RESPONSE IS THAT THEY DON'T KNOW WHAT'S CAUSING THIS PROBLEM AND THAT APPARENTLY THERE'S NOT ENOUGH COMPLAINTS ABOUT THIS ISSUE. THIS IS THE VEHICLE MY WIFE USES TO GO TO WORK AND TAKE THE KIDS AROUND. I'VE READ THAT SOME PEOPLE, THEIR VEHICLES, JUST STOPPED WORKING IN THE MIDDLE OF THE STREET WHILE THEY WERE DRIVING. SUPER UNSAFE AND DODGE DOESN'T WANT TO TAKE RESPONSIBILITY FOR THEIR MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141773October 22, 2018
STEERING
IT'S MAKING A WINNING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141633October 21, 2018
UNKNOWN OR OTHER
DRIVER'S HEADRERST DEPLOYED AND CANNOT BE PUT BACK TOGETHER, BUT THERE WAS NO ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141659October 21, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
BRAKES AREN'T CATCHING AT TIMES ALMOST HAVE SEVERAL ACCIDENTS ON THE HIGHWAY AND CITY STREETS WHEN I STEP ON BRAKES I HAVE TO KEEP PUMPING THEM TO STOP .. THEN WHEN I TRY START CAR IT SAYS KEY AREN'T LOCATED EVEN WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142008October 19, 2018
ELECTRICAL SYSTEM
2016 DODGE JOURNEY. CONSUMER WRITES IN REGARD TO PROBLEMS WITH VEHICLE THAT CAUSES THE BATTERY TO MALFUNCTION QUICKLY. *AS THE CONSUMER STATED THE BATTERY IN THE VEHICLE FAILED FOUR TIMES AND NEEDED TO BE REPLACED. THE VEHICLE WOULD SHUT DOWN WITHOUT WARNING WHEN THE BATTERY FAILED. THE CONSUMER WAS INFORMED THE FAILURE WAS DUE TO THE VEHICLE ONLY BEING DRIVEN 4000 MILES A YEAR. THE ELECTRONICS ON THE VEHICLE REQUIRE IT TO BE DRIVEN MORE OFTEN OR, INSTALL A BATTERY TRICKLER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141411October 19, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE DEALER (LARRY H. MILLER DODGE RAM, 10101 PAPAGO FWY, AVONDALE, AZ 85323, 480-865-3985) WAS NOTIFIED AND STATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V432000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141464October 19, 2018
SEAT BELTS
WE BOUGHT A BRAND NEW 2016 JOURNEY. AFTER TWO YEARS OF OWNING (WITH NO ACCIDENTS OR ISSUES) WE HAD A SITUATION WHERE WE HAD TO SLAM ON THE BRAKES DUE TO THE CAR IN FRONT OF US RANDOMLY SLAMMING ON THEIR BRAKES. MY CHILD WAS IN THE BACK SEAT IN A SEAT BELT AND THE SEAT BELT CAME UNLATCHED, HE ENDED UP HITTING HIS HEAD ON THE BACK OF THE FRONT SEAT. ALTHOUGH THERE WAS NO ACCIDENT, IT COULD HAVE BEEN MUCH WORSE. THIS IS THE SECOND SEAT BELT WE HAVE HAD ISSUES WITH IN THIS CAR. WE CAN CONTINUE TO GET THEM FIXED BUT WHAT IF SOMETHING WORSE HAPPENS AND ANOTHER BELT GOES BAD? THIS IS OUR FAMILIES SAFETY AND THE BELTS CONTINUE TO PROVE TO BE FAULTY ON A CAR WE BROUGHT BRAND NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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