Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#8016941August 22, 2002
PARKING BRAKE:CONVENTIONAL:MECHANICAL
VEHICLE WAS PARKED AT A SLIGHT INCLINE IN NEUTRAL AND PARK BRAKE APPLIED. VEHICLE ROLLED BACKWARDS, AND HIT ANOTHER VEHICLE. NO INJURIES, DAMAGE TO VEHICLE WAS $ 1300.00. ON 21 AUGUST 2002, VEHICLE WAS PARKED ON LEVEL ROAD WITH PARK BRAKE APPLIED. AGAIN VEHICLE ROLLED BACKWARD, CONSUMER WAS ABLE TO STOP VEHICLE. VEHICLE HAS NOT BEEN EXAMINED BY DEALER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#765967August 20, 2002
AIR BAGS, ELECTRICAL SYSTEM:HORN
HORN AND AIRBAG WON'T WORK, "AIRBAG" LIGHT ON DASH IS CONSTANTLY ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016708August 20, 2002
AIR BAGS:SIDE/WINDOW
WHILE TURNING INTO PARKING LOT VEHICLE HIT CURB AND T DRIVER'S SIDE/PASSENGER'S SIDE AIRBAGS DEPLOYED. CONSUMER SUFFERED SECOND DEGREE BURNS ON HANDS AND ARMS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8016813August 20, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
WHILE DRIVING ON TURNPIKE POWER CONTROL MODULE FAILED, CAUSING VEHICLE TO STALL. CONSUMER COASTED INTO RIGHT LANE, AND ANOTHER VEHICLE COLLIDED INTO THE REAR. CONSUMER SUSTAINED INJURIES.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#765883August 19, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
ENGINE DIED WITHOUT ANY WARNING - POWER CONTROL MODULE FAILED KILLING ENGINE - ON MAJOR HWY WITHOUT A SHOULDER - PUT ON FLASHERS BUT STILL REAR ENDED BY ANOTHER DRIVER AFTER FULLY STOPPED WHO WAS PASSING ON RIGHT.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8016673August 19, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE TRAVELING ON HIGHWAY CONSUMER'S VEHICLE WAS MERGING INTO TRAFFIC, AND WHEN DRIVER APPLY GAS PEDAL TO ACELLERATE GAS PEDAL WENT ALL THE WAY TO THE FLOOR. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765751August 16, 2002
SEATS
THERE IS NO BARRIER UNDER DRIVERS SEAT TO PREVENT OBJECTS FROM REAR COMPARTMENT TO ROLL UNDER AND WEDGE THEMSELVES UNDER BRAKE PEDAL.ALREADY HAD A NEAR ACCIDENT DO TO THIS. PLEASE DO SOMETHING BEFORE SOMEBODY GET KILL. DEALER HAS NO ANSWER FOR THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765607August 13, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE VEHICLE WAS IN A SIGNIFICANT REAR END ACCIDENT ON 5/20/2002. IT WAS REPAIRED AND RETURNED AFTER MORE THAN A MONTH. UPON RETURN THE GAS MILAGE WENT TO 13 MPG AND THE CAR WOULD HAVE A GAS SMELL COMING THROUGH THE VENTS AFTER A LONG IDLE OR SHORT STOP. THE DEALER CHECKED THE FUEL SYSTEM AND COULDN'T FIND ANY PROBLEM. UPON READING CHRYSLER'S FUEL PUMP DEFECT RECALL FOR AN INDIDENT DISCOVERED IN AN ACCIDENT, OUR SITUATION APPEARS STRICKINGLY SIMILAR. CHRYSLER REPORTS NO PRIOR COMPLAINTS BECAUSE THEIR SERVICE PEOPLE CANNOT IDENTIFY THE PROBLEM! I HOPE THE CAR DOES NOT BLOW UP ON US IN ITS PRESENT CONDITION!!!*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#765449August 9, 2002
SEAT BELTS:FRONT:ANCHORAGE
THE DRIVERS SEAT BELT LOCKS UP TIGHT ANYTIME I LEAN FORWARD TO CHECK FOR CROSS TRAFFIC AT A STOP SIGN OR TO CHECK THE SIDE MIRROR BLIND SPOT BEFORE CHANGING LANES. IT LOCKS IMMEDIATELY, I'M ACTUALLY PINNED TO THE SEAT BACK. I HAVE TO LEAN BACK INTO THE SEAT BACK TO ALLOW IT TO RELEASE BEFORE BEING ABLE TO MOVE MY UPPER BODY FORWARD. IN THE BEGINNING IT RARELY HAPPENED, NOW IT'S ALMOST ALL THE TIME. ON THE OTHER MATTER OF THE FRONT DISK BRAKES. THE RIGHT SIDE NOT ONLY WORE OUT TWICE AS FAST AS THE LEFT BUT WORE AT AN ANGLE WHICH CAUSED THE METAL BACKING PLATE TO SCRAPE THE ROTOR BEFORE THE SQEEKER WAS EVEN CLOSE TO SCRAPING. I STILL HAVE THE BRAKE PADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566877August 2, 2002
POWER TRAIN:MANUAL TRANSMISSION
THE VEHICLE MADE EXCESSIVE NOISE IN THE MOTOR AREA OR FRONT AXLE. THE DEALER INDICATED THE NOISE WAS CAUSED BY TIRES WHICH NEEDED ROTATING, HOWEVER THE NOISE CONTINUED AFTER THE TIRES WERE ROTATED. NEXT, THE DEALER REPLACED THE TRANSFER GEAR SET AND PUT IN 24 NEW SHIMS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765128August 2, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
I CAME TO A STOP AFTER A LONG FREEWAY TRIP AND NOTICED A VERY STRONG GAS SMELL. I LOOKED UNDER HOOD AND COULD SMELL AND SEE GASOLINE HAD SPRAYED ALL OVER THE ENGINE COMPARTMENT. LATER, I FOUND A LINK TO A PT CLUB WEBSITE PROBLEM AREA, WHERE SOMEONE HAD POSTED ABOUT THE SAME PROBLEM JUST A FEW WEEKS EARLIER. HER MILAGE WAS AT THE SAME POINT AS MINE (AROUND 40,000 45,000 MILES) (I REMEMBER CONVERSING WITH HER WHEN SHE AND I WERE WAITING FOR OUR CARS TO ARRIVE IN AUG 2000 SO OUR CARS WERE MADE AROUND THE SAME TIME). OTHER POSTS REFLECTED THAT OTHERS WERE HAVING THE SAME PROBLEM IN THEIR PTS THE FUEL LINE IS GETTING WORN ON A SPOT ON THE UNDERSIDE (NOT VISIBLE) WHERE IT RUBBED AGAINST A PART OF THE AIRCONDITIONING LINE. COMPARING NOTES, IT SEEMS SOME PT'S HAD COME OUT OF THE FACTORY WITH THE FUEL LINE TIED AWAY FROM THE AIRCONDITIONER, SOME DIDNT. CHRYSLER RECOGNIZES THIS BECAUSE THEY HAVE PUT A TSB OUT FOR THE PROBLEM. OUR OWN OBSERVATION IS THAT CARS MADE A FEW MONTHS EARLIER ARE CONFIGURED DIFFERENTLY AND DON'T HAVE THE PROBLEM. I DONT KNOW HOW MUCH LATER AFTER MINE WAS BUILT THEY BEGAN TYING THE HOSE AWAY AS A REGULAR PRACTICE. MY CAR WAS BUILT AUG 2, 2000. WHEN GETTING THE FUEL LINE REPLACED AT THE DEALERSHIP THE WEEK OF 7/12 - I POINTED OUT THAT THIS WAS AN OBVIOUS, AND KNOWN SAFETY DEFECT AND ASKED THEM TO FIX IT WITH NO CHARGE. THE SERVICE MANAGER SAID THAT BECAUSE THERE WAS NO RECALL, AND BECAUSE IT WAS OUT OF WARRANTY, I WOULD HAVE TO PAY FOR IT. SO I PAID $312.66 TO REPLACE THE HOSE. ON A CAR EVENT A WEEK AFTER MY CAR WAS REPAIRED, WE LOOKED AT THE HOSES ON ABOUT 10 OTHER PT'S - THOSE THAT WERENT TIED BACK ALL SHOWED WEAR IN THE SAME AREA. ONE WITH ABOUT 35,000 MILES HAD SIGNIFICANT WEAR SUCH THAT THE LINE SHOULD PROBABLY BE REPLACED AND NOT JUST TIED BACK TO PREVENT FURTHER DAMAGE. I SUSPECT THERE ARE ALOT OF PT'S OUT THERE THAT WERE MADE AROUND THE SAME TIME THAT ARE FACING AN UNEXPECTED FUEL LEAK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764814July 27, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
1. WEATHER STRIPPING ON REAR PASSENGER WINDOW FELL OFF. DEALER GLUED OR TAPED TO FIX. FINALLY ANOTHER DEALER REPLACED ASSEMBLY (PLASTIC LINER AND RUBBER COMPONENT). 2. TRANSMISSION OIL PAN LEAK. DEALER RESEALED GASKET X 2 WITHOUT SUCCESS. CURRENTLY TRYING TO REPLACE OIL PAN. 7 DAYS TO REPEATEDLY FIX PROBLEM. LOANER CAR (SAME MAKE AMD MODEL) HAS SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014869July 26, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER IS BLOWING OUT STRONG FUMES ,MAKING IT HARD FOR CONSUMER TO DRIVE. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014910July 26, 2002
TIRES
DRIVER'S SIDE TIRES TIRES SIZE P205/55R16 BECAME FLAT FOR NO REASON. WHEN TAKING TIRES TO BE REPAIRED CONSUMER WAS TOLD THAT THE TIRES LOOKED AS IF SHE HAD HIT SOMETHING. BUT CONSUMER KNEW THAT THIS WAS INCORRECT SINCE TIRE ON PASSENGER'S SIDE HAS DONE THE SAME THING, AND NOTHING HAD BEEN HIT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014532July 23, 2002
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
FRONT HEADRESTS ARE TOO HIGH, CANNOT ADJUST THEM. UNABLE TO SEE WHEN BACKING OUT. VISION IS BLOCKED. CAN CAUSE AN ACCIDENT. CONTACTED DEALER. *AK *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764575July 22, 2002
VEHICLE SPEED CONTROL
DURING THE FIRST 2 MINUTES OF OPERATION, THE ENGINE HESITATES OR MISFIRES ON ACCELERATION. THIS OCCURS DURING HOT OR COLD WEATHER. WHEN SHIFTING INTO 4TH GEAR, AND ACCELERATING UNDER FULL THROTTLE, THE ENGINE / FRONT END SHAKES. THESE SYMPTOMS HAVE BEEN CONFIRMED BY A TECHNICIAN, BUT NOTHING SHOWS UP ON THERI ELECTRONIC DIAGNOSTIC SYSTEM. AS A RESULT CHRYSLER REFUSES TO TRY AND REMEDY THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764524July 21, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL LINE INSIDE ENGINE COMPARTMENT HAD RUBBED AGAINST PLASTIC CAP FOR A/C RECHARGE NIPPLE. THIS EVENTUALLY CAUSED A SMALL PUNCTURE IN THE FUEL LINE AND ALLOWED A FINE MIST OF GASOLINE TO BE SPRAYED IN THE VICINITY OF THE EXAUST MANIFOLD. NO FIRE RESULTED FROM THIS INCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764452July 19, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING
IN THREE INSTANCES ON THE INTERSTATE HIGHWAY THE PT CRUISER WILL DOWNSHIFT INTO FIRST GEAR WHERE IT WILL REMAIN AFTER THE CHECK ENGINE LIGHT APPEARS. THIS HAS HAPPENED ALL TIMES WHEN DRIVING, IN EXCESS, OF 45MPH. AFTER THE PROBLEM, THE PT CRUISER CAN BE DRIVEN, BUT IS LIMITED TO CRAWLING ALONG AT 15 - 20MPH. WE HAVE TAKEN THE CAR TO 2 DIFFERENT DEALERSHIPS FOR REPAIR, HOWEVER THE PROBLEM HAS NOT BEEN CORRECTED. CURRENTLY, THIS IS THE 34TH CUMULATIVE DAY IN THE SHOP, AND A TOTAL IN 37 DAYS IN THE LAST 3 MONTHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013706July 10, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL LINE IS RESTING ON THE METAL AIR CONDITIONING LINE AND CONSUMER CONSTANTLY SMELLS GASOLINE FROM VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764006July 9, 2002
AIR BAGS
AIR BAG LIGHT AND BUZZER CONSTITANTLY ON. ALWAYS SELF-TESTING. TWO CD DEALERS HAVE ACCOMPLISHED 7 DIFFERENT REPAIRS WITH NO LUCK. DEALERS ARE BLAMING CHRYSLER-DAIMLER, CD IS BLAMING DEALERS. I AM STUCH IN THE MIDDLE WITH INOPERATIVE AIR BAG SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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