Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#761389April 30, 2002
STRUCTURE:BODY:DOOR
AUTOMATIC DOOR LOCKS ARE A DESIGN DEFECT BECAUSE THE DEVICE DOES NOT DO WHAT IT WAS INTENDED TO DO UNDER ALL CONDITIONS. THIS FEATURE IS SURPOSE TO LOCK THE DOORS ABOVE A SPEED OF 15 MPH. BUT IF THE VEHICLE DOORS WERE UNLOCKED WHEN THE CAR IS IN PARK AND THE ENGINE RUNNING, THEN THE VEHICLE IS THEN PUT IN DRIVE AND MOVES ABOVE 15MPH THE AUTOMATIC DOOR LOCKS DOES NOT FUNCTION LEAVING THE DOORS UNLOCK WHICH IS NOT WHAT THE DEVICE WAS DESIGN INTENT WAS, BUT THE DEALER CLAIMS IS BY DESIGN. I ALSO OWN A 1996 DODGE CARAVAN AND THE AUTOMATIC DOOR LOCKS FUNCTION UNDER ALL CONDITIONS TO LOCK THE DOORS WHEN THE VEHICLE 15MPH WHICH IS A VERY REASSURING FEATURE TO HAVE IN THE CAR. I FEEL THE AUTOMATIC DOOR LOCKS IN THE PTCRUISER DESIGN IS FAULTY IF IT DOES NOT LOCK THE DOORS AT ALL TIMES WHEN THE VEHICLE REACHS SPEEDS ABOVE 15MPH AND PROVIDES THE PASSANGERS WITH A FALSE CONDITION OF SECURITY THAT THE AUTOMATIC DOOR LOCKS WILL LOCK THE DOORS WHENEVER THE VEHICLE HAS BEGIN TO MOVE AT STREET LEGAL SPEEDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008764April 29, 2002
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A SIDE IMPACT ON PASSENGER'S SIDE, CAUSING PASSENGER'S AIR BAG TO DEPLOY AND DROP THROUGH GROVE BOX, DEALER AND THE MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8008802April 29, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
OPTIMA BATTERY IN NEWER VEHICLE YEAR IS LEAKING ACID, AND ONE CAN SMELL TOXIC FUMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008479April 24, 2002
SUSPENSION
VEHICLE WOULD PULL TO THE RIGHT WHEN ACCELERATING, VEHICLE HAS BEEN TO THE DEALER ON FOUR OCCASIONS, AND UNABLE TO LOCATE THE PROBLEM. *AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008055April 19, 2002
WHEELS:LUGS/NUTS/BOLTS/STUDS
CONSUMER STATES VEHICLE WAS DRIVING WITH A LOSE LUG NUT AND A BROKEN LUG NUT ON THE LEFT REAR WHEEL. VEHICLE WAS TOW TO THE DEALER. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007452April 11, 2002
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
ENGINE RACING WHEN STARTING,AND AT TIME WHEN STOPPING. ALSO, TRANSMISSION WAS SLIPPING AND BRAKES SQUEAKED. MECHANIC REFUSED TO DO ANYTHING ABOUT THE BRAKES. VEHICLE HAS BEEN IN SHOP ABOUT 6-8 TIMES IN LESS THAN A YEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007155April 9, 2002
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
VEHICLE WAS INVOLVED IN A 30 MPH COLLISION HITTING A TREEE IN WHICH DRIVER AND PASSENGER'S FRONT AND SIDE AIR BAGS DID NOT DEPLOY, CAUSE UNKNOWN. *AK *YD
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10006503April 6, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL LINE RUBBED ON AC LINE AND WORE THROUGH PLASTIC COVER AND HOSE WAS LEAKING GAS. DEALER SAID THAT THE LINE WAS ON BACK ORDER FROM MANUFACTURER. ON NEW MODEL THERE IS A CLIP TO LOCATE THE LINE AWAY FROM OTHER PARTS. A CHECK OF A FRIENDS CAR SHOWS WEAR TO THE PLASTIC COVER ALSO. SINCE THIS COULD CAUSE A FIRE, I THINK CARS SHOULD BE CHECKED FOR WEAR AND REPAIRED BY CHRYSLER. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****760343***
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006431March 26, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE TRAVELING ON THE HIGHWAY THE FRONT BRAKE LOCKED UP CAUSING THE DRIVER TO LOOSE CONTROL OF THE VHEICLE AND RUN INTO A DITCH, THE DEALER IS AWARE OF THE PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006222March 22, 2002
AIR BAGS, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, POWER TRAIN, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
UPON STARTING VEHICLE AIR BAG LIGHT ILLUMINATED/ RADIO DID NOT WORK, AND TAIL LIGHTS MALFUNCTIONED. ALSO, SPEEDOMETER RACED WITHOUT THE VEHICLE EVEN BEING ON. TOOK VEHICLE TO DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759552March 19, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#564677March 15, 2002
SUSPENSION
VEHICLE HAS SIGNIFICANT ALIGNMENT PROBLEMS, THE DEALER HAS ATTEMPTED SEVERAL TIMES TO FIX VEHICLE, HOWEVER CAN NOT, THE VEHICLE PULLED TO THE RIGHT AND THEN AFTER A FRONT AND REAR WHEEL ALIGNMENT IT STARTED PULLING TO THE LEFT, MIDAS DID DIAGNOSTIC MEASURMENTS WHICH SHOW THEY ARE OUTSIDE THE MANUFACTURERS SPECIFICATIONS, MIDAS ALSO STATED THAT THE ALIGNMENT PROBLEM CAN NOT BE CORRECTED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564613March 7, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, AIR BAGS, STRUCTURE:FRAME AND MEMBERS
WHILE DRIVING, VEHICLE WAS STUCK ON RAIL ROAD TRACKS, WHEN CONSUMER WAS ABLE TO MOVE VEHICLE FROM TRACKS, THERE WAS UNDERCARRIAGE DAMAGE AND RIGHT FRONT TIRE DAMAGE, VEHICLE SHUT OFF AND BOTH AIR BAGS DEPLOYED, CONSUMER SUSTAINED SEVERE DAMAGE TO FACE AND CHEST AND WAS KNOCKED UNCONSCIOUS AND IS RECEIVING PHYSICAL THERAPY, PRIOR TO PURCHASE OF VEHICLE, CONSUMER INFORMED DEALER THAT PLASTIC FROM THE AIRBAG WAS PARTIALLY STICKING OUT OF THE STEERING WHEEL, BUT DEALER ASSURED CONSUMER THIS WAS OK, CONSUMER IS ALSO CONCERNED THERE MAY BE A RECALL ON VEHICLE. *TT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#759011March 6, 2002
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF GLASS BUSTED WHILE GOING APPROX. 45 MPH.GLASS WAS BLOWN UPWARDS, AND SHATTERED COMPLETELY, THUS FALLING DOWN ON DRIVER.GLASS WAS PROTRUDING UPWARDS, PICTURES TAKEN IMMEDIATELY. DEALER CONTACTED IMMEDIATELY. MANUFACTURERS DISTRICT REPRESENTATIVE DENIED ANY TYPE OF SERVICE WARRANTY VERBALLY WITHOUT LOOKING AT VEHICLE.HE CLAIMS SOMETHING FELL FROM THE SKY DUE TO A DENT ON TOP(OF WHICH DOCUMENTATION IS FILED WITH BBB), BUT NEVER ASKED ME WHERE THIS CAME FROM. HAD HE ASKED I COULD'VE ANSWERED, EVEN DEALER WAS AWARE OF THIS OLD DENT. NEVER WOULD DISCUSS THIS MATTER WITH ME. DEALER WAS INFORMED I WAS NOT HAPPY, AND UNDERSTOOD I WOULD GO FURTHER, AND SUPPORTED MY PROBLEM CONCERNING THE SUNROOF. THIS VEHICLE HAS ALWAYS BEEN EXTREMELY BAD ON THE PRESSURE CONTAINED INSIDE.IF YOU OPEN A WINDOW YOUR EARS POP.NOTHING, NOTHING HIT THE WINDOW FROM OUTSIDE, IF IT DID GLASS WOULD'VE BEEN GOING DOWN, NOT UP. NOTHING HIT IT FROM THE INSIDE, NO CARS AROUND ME. GLASS WAS IN MY HAIR, SMALL CUTS ON MY HANDS, AND THANK GOD NO CHILD, OR SOMEONE ELSE WAS WITH ME. I HAVE BEEN TOLD BY A CHRYSLER CUSTOMER SERVICE REP. MY REPORT WILL GO NOWHERE, AND DETERMINATION IS AS THE DISTRICT REP. HAS STATED. I HAVE PICTURES FROM A CAMERA I BOUGHT IMMEDIATELY WHICH SHOW THE PROTRUDING GLASS.THIS COULD BE A SERIOUS ACCIDENT WAITING TO HAPPEN TO SOMEONE ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758827March 1, 2002
AIR BAGS:FRONTAL
I'M NOT SURE IF MY SIDE AIRBAG SHOULD HAVE DEPLOYED OR NOT. I WAS HIT IN AN INTERSECTION ON THE FRONT QUARTERPANEL DRIVERS SIDE. THE IMPACT WAS OVER THE FRONT TIRE TOWARDS THE FRONT. I DON'T THINK THE AIRBAG WOULD HAVE HELPED ANY, BUT I JUST WANTED TO KNOW IF IT SHOULD HAVE DEPLOYED FOR SAFETY REASONS IN THE FUTURE. I WOULD LIKE TO KNOW UNDER WHAT CONDITIONS WOULD MY SIDE AIRBAG DEPLOY. THANKS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8004238February 20, 2002
AIR BAGS:SIDE/WINDOW
VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. VEHICLE WAS T BONED ON RIGHT SIDE. UPON IMPACT, RIGHT SIDE AIR BAGS DID NOT DEPLOY, CAUSE UNKNOWN. DRIVER AND PASSENGER WERE INJURED. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8003970February 12, 2002
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
DRIVER'S HEADREST KEEPS MOVING UP WHILE DRIVING VEHICLE. VEHICLE TAKEN TO DEALER, PASSENGER'S SEAT WAS REPLACED BY MISTAKE. CONSUMER IS STILL WAITING TO HAVE DRIVER SEAT REPLACED. PLEASE ADD FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003806February 8, 2002
VEHICLE SPEED CONTROL:CRUISE CONTROL, STRUCTURE:BODY
WIND FROM OUTISIDE WAS COMING INSIDE OF VEHICLE WHILE TRAVELING, ALSO THERE WAS A ROUGH IDLING PROBLEM, DEALERSHIP WAS AWARE OF THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003760February 7, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER WAS TRAVELING ABOUT 20MPH , AND WHILE APPROACHING AN INTERSECTION, APPLIED GAS PEDAL AND VEHICLE DIDN'T ACCELERATE. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757895February 7, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
VERY POOR PERFORMANCE AND GAS MILEAGE HAS BEEN OBSERVED WHILE DRIVING THIS CAR. MOPAR OWN WEBSITE FOR PTCRUISER HAS PARTS FOR AIR CLEANER AND EXHAUST SYSTEM TO FIX THIS PROBLEM BUT AT THE OWNERS EXPENSE. WWW.PT-TUNING.COM HAS A WEBSITE WITH OWNERS INFORMATION ABOUT AIR CLEANERS AND EXHAUST SYSTEMS TO FIX THE PROBLEM. I BELEIVE THE AVERAGE GAS MILEAGE OF A LIGHT TRUCK IS 20.7MPG AND THIS CAR GETS NOWHERE NEAR THAT. I THINK FOR THAT REASON THE AIR CLEANER AND EXHAUST SYSTEM SHOULD BE REPLACED AS A RECALL ITEM TO PROVIDE THE OWNERS WITH AN ENJOYABLE CAR INSTEAD OF THE LEMON IT HAS TURNED OUT TO BE. *AK (DOT NUMBER: MKT2 BMDR TIRESIZE: 205/55R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler PT Cruiser